Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Won't start on Mac

  • 2 replies
  • 0 have this problem
  • 21 views
  • Last reply by chunnel

TB no longer will start. It just hangs and when I go to it on my Mac I see a spinning disk. That never changes and eventually, after hours, I must force quit and report it to Apple. I receive no messages or error codes.

TB no longer will start. It just hangs and when I go to it on my Mac I see a spinning disk. That never changes and eventually, after hours, I must force quit and report it to Apple. I receive no messages or error codes.

Chosen solution

I solved it already. I just booted into Troubleshoot mode and then back into regular mode. It works now.

Read this answer in context 👍 0

All Replies (2)

Download 115.10.1 from https://www.thunderbird.net/ and install. Please post your results.

Chosen Solution

I solved it already. I just booted into Troubleshoot mode and then back into regular mode. It works now.