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My passwords are getting removed one by one... Why?

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually ha… (read more)

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually have anywhere else. Auto-Backup of firefox seems to be of the same day as the original??? So it loses the data then saves it twice? who designed this? I'm angry, not at firefox/mozilla. angry at myself for putting my trust in the first place. Chromium doesn't sync so it leaves me with chrome FFS. Does someone has a magic wand to recover the lost data? login.json is same day as original so not an option.

Asked by romanash 1 hour ago

Firefox passwords not syncing across devices

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing… (read more)

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

Asked by CERO 1 day ago

does sync really work?

I am trying to sync to computers to the same firefox, bookmarks, passwords etc. When I ask for a link, I get an e-mail that says click the link below but there is no lin… (read more)

I am trying to sync to computers to the same firefox, bookmarks, passwords etc.

When I ask for a link, I get an e-mail that says click the link below but there is no link

Asked by dsouvorin 2 days ago

Last reply by cor-el 1 day ago

Any hope of backing up bookmarks from an old version of Firefox in Android 4.4?

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4) This device has never synced before, and as you know Mozilla, for reasons known only to themsel… (read more)

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4)

This device has never synced before, and as you know Mozilla, for reasons known only to themselves, never made a simple bookmark export in the Android app.

My attempts to set up a sync has also failed, access to https://accounts.firefox.com is apparently inaccessible, the page never loads, except for the logo you can see below.

Am I just out of luck?

Asked by davexnet01 3 days ago

Last reply by davexnet02 2 days ago

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 4 days ago

Last reply by jonzn4SUSE 4 days ago

Synced tabs gone

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inact… (read more)

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inactive. Now after a week I don't see anymore synchronized tabs with the old smartphone. How can I solve it? Thanks, Phil.

Asked by Phil 6 days ago

Last reply by Paul 6 days ago

Had to reinstall windows. I was signed in. I clicked sync to ensure it was synced. Nothing synced?

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bo… (read more)

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bookmarks and history that are clearly selected in my profile?

Asked by danasilver 6 days ago

Last reply by Paul 6 days ago

Firefox Account data lost

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way… (read more)

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way to get this back?

Asked by May 6 days ago

Last reply by TyDraniu 6 days ago

Synced tabs gone

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inact… (read more)

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inactive. Now after a week I don't see anymore synchronized tabs with the old smartphone. How can I solve it? Thanks, Phil.

Asked by Phil 6 days ago

Last reply by jonzn4SUSE 6 days ago

How can I make different profiles appear in Sync as different entities?

Hi folks, I've searched, but I haven't found anything to help with this particular situation ... I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a… (read more)

Hi folks,

I've searched, but I haven't found anything to help with this particular situation ...

I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a desire/need to set up a scenario that some may think perculiar - let me set the scene ...

  • Work PC running Firefox - 1 profile
  • Work VDI running Firefox - 1 profile
  • Work laptop running Firefox - 2 profiles (work & personal)

Mainly for the sake of sending tabs to the appropriate Firefox profile on the laptop, I want/need to be able to config things in Sync to treat those 2 profiles as being different entities. Currently, it appears that all profiles on a device (or within the same user profile on a Windows computer) are treated as the same entity by Sync.

Any ideas on how to achieve what if trying to do? Is it possible with Firefox/Mozilla Sync?

Thanks for your time.

BTW., for clarity, if it matters, the devices listed above are all Windows. FWIW., I also use FF on Android and Linux ... and MacOS.

Asked by Graeme 1 week ago

updatew extension

you dont need a screenshot. its reral simple i am tired of nothing working right. i have added multiple wallets on my phantom app but it doesnt show up on my phantom wall… (read more)

you dont need a screenshot. its reral simple i am tired of nothing working right. i have added multiple wallets on my phantom app but it doesnt show up on my phantom wallet on my laptop. i have been hitting check for updates for 2 hours. why wont it update. and if i have to put in a 24 word secret phrase evertime i want to update my extension. then good bye firefox. then why have a check fofr updates button.

Asked by rmckinley2000 1 week ago

Bookmarks etc not Syncing w/ FF Sync to Mac OS

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging … (read more)

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging out on all devices, resetting passwords, reinstalling FF on the Mac. Can't seem to get it to work.

Asked by darintenb 1 week ago

Last reply by cor-el 1 week ago

Login to profile using two-factor authentication

Hello. I tried to log into account with two-factor authentication. after entering the code, the error "missing parameter: %(param)s" appears. Thanks for spending a time … (read more)

Hello. I tried to log into account with two-factor authentication. after entering the code, the error "missing parameter: %(param)s" appears. Thanks for spending a time

Asked by d.wine 1 week ago