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  • Archived

Primary email address

I need to change my primary email address but I cannot find a way to do that. All I can do is add a secondary email address, which won't stop emails going to my primary … (read more)

I need to change my primary email address but I cannot find a way to do that. All I can do is add a secondary email address, which won't stop emails going to my primary address, which no longer exists.

Any suggestions gratefully received.

Asked by Geoff Parker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

log in page for pay pal will not open

The last 2 or 3 days I cannot access my Pal Pal account through the log in screen using firefox. I am not having any other problems with any other websites. If I try to l… (read more)

The last 2 or 3 days I cannot access my Pal Pal account through the log in screen using firefox. I am not having any other problems with any other websites. If I try to log in -- it just gets locked up in the processing screen

Asked by dozerdjo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to set print using the system dialog as default?

I don't want to see a pop-up for this when I'm using the browser to print.(The first picture) I only need to use system dialog print. (The second picture) I've set print… (read more)

I don't want to see a pop-up for this when I'm using the browser to print.(The first picture) I only need to use system dialog print. (The second picture) I've set print.tab_modal.enabled to false using the online method, but the pop-up window in the first picture is still there. (https://support.mozilla.org/en-US/questions/1322516)

Is there any way to block the print pop-ups, or is there any shortcut key that can use system dialog print directly? My computer system is Win7(64 bit).

Asked by wolfmgjky1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Keeps logging me out

Firefox keeps logging me out of all of my accounts whenever my computer restarts. I saw other people have this problem and post the solution, which was to use custom sett… (read more)

Firefox keeps logging me out of all of my accounts whenever my computer restarts. I saw other people have this problem and post the solution, which was to use custom settings for history and only clear cache and cookies. I tried that and the problem has still persisted for weeks. Is there any other fix for this problem?

Asked by nammy.kasaraneni 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox keeps disconnecting my accounts

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! … (read more)

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! I constantly have to log in again and its incredibly annoying! What do i do?

Asked by libellule.guillemette.2001 1 year ago

Last reply by Terry 1 year ago

  • Archived

Refused connection to sites worsening

More and more sites can no longer be accessed by Firefox. I work for Lowe's and it started with store site. Then other sites no longer could be reached. Now I cannot l… (read more)

More and more sites can no longer be accessed by Firefox. I work for Lowe's and it started with store site. Then other sites no longer could be reached. Now I cannot login in to my employee account. Always some message regarding incorrect protocol or certificate or some other security issue. None of these sites are bogus. I have tried all the suggestions given in support but it just keeps getting worse. I have used Firefox for years but will be forced to abandon it if I cannot find a solution soon. If you can help, please do.

Asked by lou.cameron72 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Video stops buffering and then take more time to load another seconds.

Firefox version: 102.0b7 OS: Win 11 While watching videos(movies/anime) video takes much time to buffer. If video is of 20 minutes then it loads first few minutes then a… (read more)

Firefox version: 102.0b7 OS: Win 11

While watching videos(movies/anime) video takes much time to buffer. If video is of 20 minutes then it loads first few minutes then after watch time reaches that buffered video then it takes more time buffer.

What I am looking is for, how can I force firefox to buffer full video at once or is there any way to increase buffer size.

Asked by Prashant 1 year ago

Last reply by Aurorum.co 1 year ago

  • Archived

Synced Firefox browser password deleted on on One PC now deleted everywhere! HOW TO RESTORE?

Hi So I had an old PC which somone wanted to use, I forgot that I was logged in on the fireforx browser so I deleted all the cookies, browser history and saved password, … (read more)

Hi So I had an old PC which somone wanted to use, I forgot that I was logged in on the fireforx browser so I deleted all the cookies, browser history and saved password, however forgot it was on my account so when I started using my PC today...passwords where not showing up and realised I deted them all and its now synced acoss all my devices...

Can I restore all the password?

Asked by priyesh1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox on Windows 11 now runs at 100% and a stack of ram

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuse… (read more)

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuseable. Tried help pages - no use at all. Why am I asking an unknown instead of Mozilla? To big for their boots?

Asked by MikeB 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox crashes with Windows 11's Mobile Hostspot is enabled

This is a strange bug. I have a Dell Latitude 5490 i5 (8GB Ram). I recently installed Windows 11. Firefox freezes when I create a mobile hotspot to share the internet wit… (read more)

This is a strange bug. I have a Dell Latitude 5490 i5 (8GB Ram). I recently installed Windows 11. Firefox freezes when I create a mobile hotspot to share the internet with my mobile devices. Then I'll have to disable the hotspot even to restart firefox! otherwise, with the mobile hotspot open, firefox doesn't re-start.

Edge works fine, never tested chrome. No other app freezes.

Any suggestion?

P.S I have the latest Firefox 101.0.1 (64-bit)

  • Archived

Bing invasion

hi to all team when i do a research in the link bar or even on google site bar it brings me back to the bing site ive got sometimes to try it 3 times befor it gives me th… (read more)

hi to all team when i do a research in the link bar or even on google site bar it brings me back to the bing site ive got sometimes to try it 3 times befor it gives me the google result insted of shitty bing. Can you help me with this one

Asked by danny52 1 year ago

Last reply by Terry 1 year ago

  • Archived

Moving Firefox to a New PC

I am trying to move Firefox to my wife's new computer. I have pulled the HD out of the old computer and have linked it to the computer I'm typing on via a USB port. On … (read more)

I am trying to move Firefox to my wife's new computer. I have pulled the HD out of the old computer and have linked it to the computer I'm typing on via a USB port. On it, I can navigate to the Profiles directory but when I attempt to copy it to my HD on this computer, I get this error:

    0X80004005: Unspecified error

I've reviewed pages by searching on the error code but nothing comes up that is relevant. I've cleared permissions on the Profiles directory and all its files ... to no avail.

I'm stumped. Any suggestions?

Asked by Roger 1 year ago

Last reply by cor-el 1 year ago