All Products Support Forum

Within the Add-on Manager by clicking Manage Extension Shortcuts - you can make shortcuts for add-ons to perform specific functions via the buttons on your keyboard, but I want to actually be able to use the buttons on my actual mouse rather than the keyboard.

Does anybody know if this is possible? Currently when I try to use my mouse to input a 'shortcut' in the 'Type a shortcut' box nothing works.

Are there any about:config settings or add-ons that can enable me to use my Mouse to make shortcuts for my add-ons?

I have been running "Ancestry.com" on Firefox" for a number of years without any issues. The last few weeks if I open Ancestry to a window that shows a family tree the window freezes and I get a notice that says "This window is slowing down your browser" and it gives me a button with a "Stop" option. When I click the button the window unfreezes for one click and freezes again. This only happens in a "tree" window, the rest of the application works OK. I have done many of the troubleshooting steps, renew refresh, clear cache etc. with no improvement. I checked with "Ancestry" the recommend Firefox or Chrome. Trying Chrome there was no problem. My preference is Firefox as Chrome is to invasive.

I am running Windows 10 (up to date), an Asus Z87 Plus motherboard, an intel core i7-4770K cpu and a EVGA GTX 650 Ti Boost gpu with all drivers up to date. I have Firefox set as my default browser.

Please advise - Thank You John H ( jrhop@hvc.rr.com)

For some unknown reason, I cannot see anything on the following well established website:

www.cancernetwork.com

I've accepted cookies and turned off my pop up blocker, but still nothing at all shows up on the page. I've accessed the website using another browser, so there's nothing wrong with the website. Please help. Thank you.

Hey guys, whenever I tried to open my website in firefox the popup appear that unable to open it on this server but when I open my website on chrome it is working fine. I am embarrassed please let me what should I have to do.

I subscribe to The Times (UK) and use many of their different portals. I am, however, experiencing a really odd problem. For the last three Mondays in a row when I hover over a link it shows one destination which is now three weeks out of date and downloads same when clicked. When I Inspect(Q) the relevant bit of script it shows the correct page for the current week. All other links from the current edition work as expected. The link works correctly on other days of the week. The IT support at The Times have no idea why this is happening and have simply asked me to do stupid things like clearing all cache and cookies relevant to their site. this has no effect whatsoever!

How can this happen and have you any help on the subject?

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes.

I do not have Private Browsing on. I have set "Custom Settings History:

 -Remember browsing and download history
 -Remember search and form history

I do not have CC Cleaner or like apps and the one I do is on auto-manual and does not clear FF.

There is no reason for this. I would like to know when answering, what are a couple of likely causes for this. It appears by many queries here and on Google this has been an issue for years and FF seems not to want to fix it or know about it. Your help is appreciated.

I attached a screenshot of what appears whenever I click anywhere around any text. It acts like it's a place that I could type. Obviously not something that breaks the app, but incredibly annoying. Also only happens on Firefox.

What would I have to do to get this to stop? It surely can't be an intended interaction.

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works again.

Al those other solutions you guys give like clear cache disable en able etc don't work and take hrs of time

When oyu push a other update through some 1's throat atleast make it that it A)works B) option to roll back . TY

I've just updated to Firefox 125 and now, when I start to type in the URL bar and get my suggestion dropdown of previously visited pages, I no longer can see the actual url for each entry. All I see is the top level name for each entry.

This is not helpful, as I may have perviously visited a number of pages on that site and the information shown does not give me a way to differentiate sufficiently between those pages.

How can I get the exact url displayed on the suggestions dropdown.

How can I get those top level descriptions NOT displayed, so that only the urls are shown?

I have recently updated to Firefox 100. I am now getting this message on a page "You are using an outdated browser. Please upgrade your browser." I have confirmed I am up to date.

The "update you browser" has a link to "whatbrowser.org", which I believe is run by that horrid business, Google.

Has anyone struck this problem? Is there a solution?

I have closed Firefox & re-opened, I have rebooted the computer. No change.

Hi! I did a "refresh" on firefox. How do I recover my bookmarks and passwords? There is a folder on my desktop named "OLD FIREFOX DATA" but I have no clue how to use the information contained in said folder.

Thanks for any help!

When I go to my bank's login site, I get a message saying that I need a newer browser. I have the latest version of Firefox, and I used to be able to log in just fine, but I recently reset my browser and I seem to have lost some settings. I have tried adding an exception for this site's cookies in Settings, and I've also tried turning off enhanced tracker, but the site still doesn't work. Is there a way to tell what is broken and then fix it? Thank you.

When I modify my website, the updated version shows fine in CHROME and EDGE but shows my old version in Firefox. I cleared browser cache, hit reload numerous times, relogged, all the usual things I could think of.

Have any helpful info?

Kind regards, Vally https://valiumsl.com

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered has not been saved or updated, but I no longer get these warnings.

Please help.

bp-36b73c31-e676-4a79-90c4-7a5f90221123 bp-cc1a14ca-485c-4f06-863e-f70d50221123 bp-d22b727d-9439-46b5-b9f6-b23190221123 bp-c53f0fa5-e419-4743-982c-cba090221123 bp-9a96a3ed-88eb-4f54-a38a-a56440221123

The browser (version 107) regularly crashes and then never launches. After entering failure mode, I disabled all the extensions, but it still wouldn't start. Later, I disabled the hardware acceleration, and I can start the browser, and the extensions work. But then, it still crashes occasionally and periodically. I tried to change to version 100 and also have a similar problem. Resetting Profiles would start, but it would still crash after a while. It crashes for me too.

This may be a duplicate complaint, as I got cut off before I could complete. With at least two banks I use, FireFox displays data-entry boxes for dates incorrectly - it truncates the last digit. Chrome (the gold standard?) displays correctly. My example images, first from Chrome, second from FireFox, seem to have survived the cut off.

I have the option set to always ask me if I want to open a pdf with browser, acrobat, or to download. I usually select open with Acrobat and, for the last few months, I have been getting an unwanted download as well. I found in the help articles that this is now the default action. For me, it usually means that at the end of a session i have to go to my desktop (my optioned destination for downloads) and clean it up by deleting every file I have looked at.

I recommend that you make that functionality optional. I just want to view the vast majority of things I open. For the few that I might want to download after viewing them, i would prefer to take a proactive step to download them after I have reviewed them.

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to get onto the internet. Jim Klein