• Archived

upgraded to tb115 and some emails don't render correctly anymore

Hello, After upgrading from 102 version to 115 some emails no longer render correctly. I will get blank headers and blank body. Also email as Ipasted below. Received: … (read more)

Hello, After upgrading from 102 version to 115 some emails no longer render correctly. I will get blank headers and blank body. Also email as Ipasted below.

Received: by 2002:a54:26c4:0:b0:223:e05b:148 with SMTP id c4csp14428ecp;

       Thu, 27 Jul 2023 19:54:58 -0700 (PDT)

X-Google-Smtp-Source: APBJJlG0PUKW2GSkJwMIq583W8YM1jsFcxQLn2jVY74mP4fkMv5oiQVVEsoqfBwccBs5eJM3l5i/ X-Received: by 2002:a17:902:ea09:b0:1b8:76ce:9d91 with SMTP id s9-20020a170902ea0900b001b876ce9d91mr524673plg.1.1690512898319;

       Thu, 27 Jul 2023 19:54:58 -0700 (PDT)

ARC-Seal: i=2; a=rsa-sha256; t=1690512898; cv=pass;

       d=google.com; s=arc-20160816;
       b=fFcTvCQSCiFFqLjLhjiEqJTUTgu5CBFQWJz3l49z26de9Au5OnhfHcDQL8pDUpSV0e
        KkFG0x8FcL9yzp7NY4qJMGqvOA/pGSiiWnf4zVNZMe4s9h0dLhwtkwSITHx1S57nXxew
        wP6SWLJ2/fQQqKB9DxPe8wG+HDESZfbKcaKQUSKg4/nhmvfWylKUYe+5t5cRHub864NL
        mfewTo0mQzWEcgQqwsggt8KhrIwuQoVY/3DHsT/UhaaNJzKW4/IR+MjlCsZSmy2e0wBt
        62BC/m1Ero6EHkCXAVZOKuc6uWIT0+Cw6swJ1876G/brqIjcSxaqxs5I5sTQ4o+9LfVk
        M/6Q==

ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;

       h=to:subject:message-id:mime-version:from:date
        :content-transfer-encoding:dkim-signature:resent-from:dkim-signature;
       bh=VYnb0go1ewlrOWjpzwqPJyAvUqXV6rWs5ow/F47SraQ=;
       fh=T6Xieu3drMlpwU0dsKLjSsu0iFtDOg3+oTsTpJIDBQQ=;
       b=eJsXDtao0ETYJwZX2NZjHUfKHra5Ld23NV3CY+Jbqn8VsC0LYpwsrOHJJ1wl602loX
        RBi7UcIRdORLppPCH48bRRJ/iGfHY9yx/Om+pJcF02BJqMQJeRQ/UZvsc4TPmUee5Id5
        fT/7XDNyypu7QuHDpZi1iPfsi1zGVDBdNBGuHV6jv9OBfNJwpijhpBOh2OJ65LBEMdMN
        qzV9G7sOamrHOLRaNefuKuk2yanOnhpb3u6FhQ26hvaY6QZf4QkpGmJQwNnio0yNjzqT
        JbOrSctGTWv3w94KXRzSAIlq+p5Gk6GyZYBId2GW72lt4ZBYjOCXJeuipNIkAH2JRnbq
        ydUg==

ARC-Authentication-Results: i=2; mx.google.com;

      dkim=pass header.i=@studentmorainevalley.onmicrosoft.com header.s=selector2-studentmorainevalley-onmicrosoft-com header.b=WuxYwMXz;
      dkim=pass header.i=@paloaltonetworks.com header.s=adm header.b=0OohPFiD;
      arc=pass (i=1 spf=pass spfdomain=em5162.paloaltonetworks.com dkim=pass dkdomain=paloaltonetworks.com dmarc=pass fromdomain=paloaltonetworks.com);
      spf=pass (google.com: domain of gildef@student.morainevalley.edu designates 2a01:111:f400:7eae::700 as permitted sender) 

Toshiba laptop Windows 10 pro, I7 4th gen 16GB ram I have boot into troubleshooting mode and same problem still. Can I reinstall tb102 over tb 115? Thank you in advance for any help

Asked by freedg 9 months ago

Last reply by Matt 9 months ago

  • Archived

Cannot send messages after installing Thunderbird

We just got two new office computers and Windows Mail sucks. So I downloaded Thunderbird, and set up my accounts as described by both Shaw's website and Thunderbird's. … (read more)

We just got two new office computers and Windows Mail sucks.

So I downloaded Thunderbird, and set up my accounts as described by both Shaw's website and Thunderbird's.

Everything seemed to be working ok until I tried sending my first email. I got this message:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: shw-obgw-4003a.ext.cloudfilter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/207.194.98.229 AUP#IPBL00001.

I tried changing the port to 2525 as I read in a Thunderbird forum that worked for some, but it just changed the error message slightly...

Any assistance would be greatly appreciated, as I just want a mail app that I can create folders in!

Asked by horstingsfarm 9 months ago

Last reply by sfhowes 9 months ago

  • Archived

TB email - Cannot see any e-mails past 30 days...?

Recently something changed in my e-mail which I have used for years in conjunction with G-mail hosted accounts / service (google workspace). I do not know if I clicked th… (read more)

Recently something changed in my e-mail which I have used for years in conjunction with G-mail hosted accounts / service (google workspace). I do not know if I clicked the wrong setting or what in either... I just know that I cannot see any emails over 30 days in any folder - regardless. And now many folders show no emails in because of no emails have been sent or received within the past 30 days in them. These store many "deals in the works" and notes from pasty dealings... I really need to access these but do not know how or where to find them... any help you can offer?

I'm 65 and have used this email for about 20 plus years... off and on have had problems that I have been able to get through but cannot get this one solved? Help!!

Asked by gbarkley 9 months ago

Last reply by gbarkley 9 months ago

  • Archived

cardbook launches "Add a new address book" dialog every time a contact is opened.

I'm a long-time Thunderbird user (since TB 3.0) finding myself having to rebuild my TB install yet again. Thunderbird 105 had been working fine since I installed it on … (read more)

I'm a long-time Thunderbird user (since TB 3.0) finding myself having to rebuild my TB install yet again.

Thunderbird 105 had been working fine since I installed it on this laptop 189 months ago. Suddenly, in early July, it was unable to write to mailboxes on several of my gmail pop accounts. (it suggested I was out of disk space or didn't have enough permissions. Neither was the case.)

I was forced to create a new TB installation and I'm now trying to rebuild my e-mail life from scratch. Not fun. I've got most things working but whenever I open a gmail contact using CardBook, the "Add a new address book" dialog is opened as well. Very annoying. What would be causing this and how do I get rid of it? (I tried all the options it gave me and none helped.)

Here's how I rebuilt my TB installation:

Downloaded and installed latest TB. Turns out it's 115 for which many add-ons aren't ready yet. Installed QuickFolders, QuickFilters addons (beta versions) Installed Lightning and Provider for Google Calendar add-ons Recreated my 3 gmail accounts (2 pop and 1 imap) plus my ISP account (pop). 1 pop gmail account uses Local Folders, the others all have their own folders. Set up my Google Calendar in CardBook. Shutdown TB. Copied all my mailboxes in Local Folders over to my new profile (having first renamed Inbox to Inbox-old.) I haven't tried copying my old TB address books from the old profile, yet.

Asked by Gerard Meszaros 9 months ago

Last reply by Gerard Meszaros 9 months ago

  • Archived

Moving a Message Without Filtering

I am using filters and address books to send incoming emails to the right folder. Sometimes I want a routed email in a different folder. But when I move it to that folde… (read more)

I am using filters and address books to send incoming emails to the right folder.

Sometimes I want a routed email in a different folder. But when I move it to that folder, either by drag and drop or the Move function, the filter puts it right back where it knows it belongs.

Is there a way to move an email so the program knows I am the boss? (I am, aren't I?)

Asked by Toolworker 9 months ago

Last reply by Matt 9 months ago

  • Solved
  • Archived

Thunderbird stopped connecting to homtail after upgrading to v115.0

Thunderbird stopped communicating with homtail after upgrading to v 115.0 I can send emails using smtp-mail.outlook.com but it fails to retrieve messages from outlook.off… (read more)

Thunderbird stopped communicating with homtail after upgrading to v 115.0 I can send emails using smtp-mail.outlook.com but it fails to retrieve messages from outlook.office365.com There's no error message, it simply fails to connect. (A pop-up window may appear for a few seconds, then it closes, with no new messages downloaded and no errors shown) I'm using the POP setting. Tried to recreate the account as IMAP - it just shows "checking password", would not proceed any further. (No error message, no timeouts. I tried to enter incorrect password on purpose - still no error message, apparently they don't even connect.) Disabling firewall doesn't help. EVERYTHING WORKED FINE BEFORE THE UPGRADE! PLEASE BRING BACK THE WAY IT WAS!!!

Asked by arcadiev 9 months ago

Answered by arcadiev 9 months ago

  • Solved
  • Archived

Thunderbird Replacing Received Email with Duplicates

Hopefully, I can explain this to where it makes sense. I have been having a long term issue with Thunderbird replacing received emails with existing emails that I have al… (read more)

Hopefully, I can explain this to where it makes sense. I have been having a long term issue with Thunderbird replacing received emails with existing emails that I have already received.

Example: I get an email from tom@email.com titled "Hello." I get an email after that from joy@usa.com titled "Need Your Help." Thunderbird will replace the email from joy@usa.com with the email from tom@email.com and then I have two emails from tom@email.com in my inbox and the one from joy@usa.com is gone. If I sign into my webmail client, both the emails from tom@email.com and joy@usa.com are there with no duplicates like in Thunderbird.

So, this indicates to me this is a Thunderbird issue. It happens randomly too. Sometimes I can go days without this happening and then suddenly it happens multiple times a day over several days. Is anyone else having this issue and is there a solution?

Asked by charles120 9 months ago

Answered by Matt 9 months ago

  • Archived

TB 102.13.0 (64-bit) Settings not saving: tag descriptions, server settings, email passwords

I have TB 102.13.0 (64-bit) with a bespoke location for the profile (in my Dropbox folder). All the mail collection, storage, folders are working perfectly well but when … (read more)

I have TB 102.13.0 (64-bit) with a bespoke location for the profile (in my Dropbox folder). All the mail collection, storage, folders are working perfectly well but when I change the descriptions for tags and my email server settings (user name and password) - they don't stick. For the password, TB says I have to restart, which I do and afterwards it has reverted to the same settings.

I have changed permission for the Profile folder so that ALL USERS plus my login user has total access and it is not Read Only, and I have also found the folder in Roaming for Thunderbird and changed those permissions.

Is TB saving these settings somewhere else that I don't know about?

Please help, it is making my work difficult as I use the Tags for different clients and stages of work.

Thanks User in UK

Asked by firefox2393 9 months ago

Last reply by firefox2393 9 months ago

Thunderbird conflict with Hotmail

Hi I have endured weeks of Thunderbird conflicting with Hotmail. Occassionally it works. Today is another 'no go' day cannot trans or recieve. Hotmail online works bu… (read more)

Hi

I have endured weeks of Thunderbird conflicting with Hotmail.

Occassionally it works.

Today is another 'no go' day cannot trans or recieve. Hotmail online works but not Thunderbird.

What is going on at Mozilla ?

Asked by bobf650 3 months ago

Last reply by sfhowes 3 months ago

  • Archived

I think I am experiencing a Phishing attack

I have been getting messages to up date Thunderbird. The first 3 were last week, and appeared to be in Chinese. Today I started to keep the update messages in English. … (read more)

I have been getting messages to up date Thunderbird. The first 3 were last week, and appeared to be in Chinese. Today I started to keep the update messages in English. So I went the the thunderbird update release channel and downloaded the latest release. But, I am still getting notifications to update thunderbird. I rechecked the release channel and am using the current version.

So anybody know what is going on?

Asked by bhammerberg 9 months ago

Last reply by Matt 9 months ago

  • Archived

outlook.com (not hotmail as initially reported) authentication window keeps showing up <-- FIXED by changing back to password auth from oauth

Hi, I updated Thunderbird to the latest 115 version this morning, and a strange microsoftonline.com authentication pop up has been showing up since then every time Thund… (read more)

Hi,

I updated Thunderbird to the latest 115 version this morning, and a strange microsoftonline.com authentication pop up has been showing up since then every time Thunderbird checks if there's new email from hotmail.com. How do I get rid of this pop up window?

Thanks, Tang

Asked by tanghonglai 9 months ago

Last reply by tanghonglai 9 months ago

  • Archived

Why does the new version of Thunderbird no longer filter spam?

I've been a Thunderbird user for many years and have always been impressed with its ability to send most spam messages to the junk folder. However, the new version of Thu… (read more)

I've been a Thunderbird user for many years and have always been impressed with its ability to send most spam messages to the junk folder. However, the new version of Thunderbird, while visually appealing, no longer filters spam and I have to send the messages to junk manually. What is wrong with the new version?

Asked by adtypeanddesign 9 months ago

Last reply by Matt 9 months ago

  • Solved
  • Archived

Thunderbird update to 115.0.1 prevents e-mail sending from one a/c

Hello, an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook … (read more)

Hello,

an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook e-mail account runs as usual with expected password and sends as expected.

We have set an IMAP protocol and as this arose, changed authentication method from 0Auth2 to normal password, as yet with no effect. Any pointers to reactivate our e-mail sending shall be appreciated.

With kind regards,

                                Colin.

Asked by Colin David 9 months ago

Answered by Colin David 8 months ago

  • Archived

TB 115 (Arch Linux): Encryption fails, "punycode.js, line 440: ReferenceError: module is not defined"?

Hi Mozilla community! Just upgrading from TB 102.13 (on Manjaro) to 115.0.1 (on Arch Linux), nearly everything works and the GUI experience is much better! Great job&nbs… (read more)

Hi Mozilla community!

Just upgrading from TB 102.13 (on Manjaro) to 115.0.1 (on Arch Linux), nearly everything works and the GUI experience is much better! Great job :-)

But after importing my PGP-Keys and trying to send mails encrypted, I received an error with no further explanation. On the command line I got some hints and assume, that this might be the origin of the problem:

punycode.js, line 440: ReferenceError: module is not defined

the packages libidn and libidn2, which provide punycode.js, are already installed.

Is there something wrong with my installation or, on the other hand, the bug already known?

Thank you very much & kind regards, Peer


Output [..] console.debug: "Found 14 public keys and 10 secret keys (10 protected, 0 unprotected)" console.debug: "Successfully loaded optional OpenPGP library libgpgme.so from system's standard library locations" console.debug: "gpgme version: 1.21.0" __JavaScript error: moz-extension://04f07a36-b26f-478b-b410-7c40254a26cc/punycode/punycode.js, line 440: ReferenceError: module is not defined__ console.debug: "Trying to load /usr/lib/thunderbird/libotr.so" console.debug: "Trying to load libotr.so from system's standard library locations" console.debug: "Successfully loaded OTR library libotr.so from system's standard library locations" console.debug: (new TypeError("manUrl.value is undefined", "chrome://openpgp/content/modules/mimeDecrypt.jsm", 428)) console.debug: (new TypeError("manUrl.value is undefined", "chrome://openpgp/content/modules/mimeDecrypt.jsm", 428)) console.debug: "OpenPGP error status: M\xF6glicherweise PGP/MIME-verschl\xFCsselte oder signierte Nachricht; verwenden Sie die Funktion \u201EEntschl\xFCsseln/Verifizieren\u201C zum Verifizieren." console.debug: (new TypeError("manUrl.value is undefined", "chrome://openpgp/content/modules/mimeDecrypt.jsm", 428)) console.debug: (new TypeError("manUrl.value is undefined", "chrome://openpgp/content/modules/mimeDecrypt.jsm", 428)) console.log: "CryptoAPI.sync() failed result: %o" (new TypeError("argument of size undefined ArrayType constructor must be an array object or integer", "chrome://openpgp/content/modules/RNP.jsm", 3384)) console.debug: (new Error("failure in finishCryptoEncapsulation, exitCode: -1", "chrome://openpgp/content/modules/mimeEncrypt.jsm", 537)) JavaScript error: chrome://openpgp/content/modules/mimeEncrypt.jsm, line 537: Error: failure in finishCryptoEncapsulation, exitCode: -1 console.error: mailnews.send: ({}) console.error: mailnews.send: "Sending failed; , exitCode=2153185313, originalMsgURI=mailbox-message://xxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx [..]


pacman -Ss punycode core/libidn2 2.3.4-3 [Installiert]

  • Free software implementation of IDNA2008, Punycode and TR46

extra/libidn 1.41-1 [Installiert] [..]


Asked by Peer 9 months ago

Last reply by Peer 9 months ago