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  • Archived

Access to sites

I am a biomedical research and need to log into the login.gov site to manage my grants. However, access to this site is blocked in Firefox but works fine on Chrome. I'd … (read more)

I am a biomedical research and need to log into the login.gov site to manage my grants. However, access to this site is blocked in Firefox but works fine on Chrome. I'd rather stay with Firefox but will switch to Chrome if this can't be fixed. Thanks, Claire

Asked by claire.moore@tufts.edu 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox Tabs

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will … (read more)

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

Asked by pattibca 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

‘why cant I open the application “Firefox” because it may be damaged or incomplete.’

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN IC… (read more)

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN ICON MARKED FIREFOX 2 AND MANY OF MY IMPORTANT BOOKMARKS HAVE DISAPPEARED



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as by "computer" you are running macOS.

Asked by DenaVincent 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Roboform start page!

I am unable to get the "Roboform" (password app) start page to load in Firefox. I have the extension installed as far as I can tell but I believe that's where the problem… (read more)

I am unable to get the "Roboform" (password app) start page to load in Firefox. I have the extension installed as far as I can tell but I believe that's where the problem lies, the extension installation. I am able to install the extensions in both Safari and Chrome correctly so the start page loads in the browsers. Thanks in advance for any help.

Asked by guess_jerry 1 year ago

Last reply by Dropa 1 year ago

  • Archived

cpu usage excessive

the activity monitor on my mac shows cpu usage at almost 100% when firefox is active. with safari cpu @ about 15% or less. seems to slow the mac considerably. how to f… (read more)

the activity monitor on my mac shows cpu usage at almost 100% when firefox is active. with safari cpu @ about 15% or less. seems to slow the mac considerably. how to fix?

Asked by Max 1 year ago

Last reply by Terry 1 year ago

  • Archived

can't get evernote web clipper to work even when its on my extention

can't get evernote web clipper to work even when its on my extention /edit: moved from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as there are no… (read more)

can't get evernote web clipper to work even when its on my extention



/edit: moved from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as there are no Firefox extensions for iOS version.

Asked by jim4883 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox crashes when signing into Outlook webmail

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cooki… (read more)

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cookies. I have completely uninstalled and re-installed Firefox. I have run it with my usual extensions, and completely clean, without any extensions and just the default settings.

The initial login page loads fine, and I type in the email address associated with the account. This takes me to the password page. If I type in an incorrect password, the site tells me so immediately. If I type the correct password, Firefox crashes--I get the spinning beachball cursor and (application not responding) in the dock. My only recourse is to force-quit Firefox.

Outlook webmail used to work fine in Firefox--I used it on this very machine nearly every day. The only change was that I recently had to update my email password. But again, I have had to do that every three months for years and have never had any problems.

Outlook webmail works just fine on this machine in Safari and Chrome. It's only Firefox that has any problems with it.

Any ideas about how to fix this would be greatly appreciated.

Asked by Ambivalent 2 years ago

Last reply by Ambivalent 2 years ago

  • Archived

all iMac type face is too small

The type face on my iMac has gone super small. So small I can barely read it. How to I return the type face for all programs to a readable size? /moved thread from … (read more)

The type face on my iMac has gone super small. So small I can barely read it. How to I return the type face for all programs to a readable size?



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as your iMac has macOS.

Asked by al.poser 11 months ago

Last reply by Terry 11 months ago

  • Archived

MANY WEBSITES SEEM TO BE MISSING FONTS

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can p… (read more)

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can paste into another application and read the gobblity gook. So I think it is just a font issue. I really do not want to go back to Safari. Poshmark and Fedex are the two websites I experienced issues with today. Fedex would not interact properly with Firefox but I could find my tracking information on Safari. I have had the problem previously but did not have time to look into it that day. 16" Macbook Max M1 running Monterey



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by gay_white 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox saved passwords not functioning on new iMac.

I have a new iMac (sonoma): I've migrated previous data to this machine and updated Firefox, but saved passwords are having problems. Some of my paid subscriptions are n… (read more)

I have a new iMac (sonoma): I've migrated previous data to this machine and updated Firefox, but saved passwords are having problems. Some of my paid subscriptions are not letting me sign in, either through saved pws, or doing it manually. A few others seem to work okay. I've tried a few on Safari, where they work, so I suspect I have to change a setting in Firefox. But what? Any advice gratefully received.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by djohnson6 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Firefox opening other apps

My issue is that whenever I do a fresh opening of the Firefox app on my 14" MacBook Pro, it immediately opens the App Store in the Twilio Authy app. Can anyone explain wh… (read more)

My issue is that whenever I do a fresh opening of the Firefox app on my 14" MacBook Pro, it immediately opens the App Store in the Twilio Authy app. Can anyone explain why this is occurring? Can someone tell me how to eliminate this problem and has it happened to anyone else?

Asked by أحمد جارو 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Change Colour of inbox BG - Thunderbird 115.0 (MAC)

Just updated OS to Ventura. Downloaded T-bird 115.0. All good. Using System Dark mode. However, I find the black BG too harsh in the inbox window. NOT the message windo… (read more)

Just updated OS to Ventura. Downloaded T-bird 115.0. All good. Using System Dark mode.

However, I find the black BG too harsh in the inbox window. NOT the message window in the bottom half; the list of emails in the highlighted folder.

I looked everywhere and can't kind a way to change that BG colour. I want to reduce the contrast a little to make it easier to read. Definitely don't want to go back to Light mode: everything is too white.

Thoughts?

Thanks Paul

Asked by zeeton 9 months ago

Last reply by pF.arQon 7 months ago

Websites Formatting Wrong with Firefox

Using a Macbook Air. Have gotten to the point that I don't want to update Firefox as every time I do, more websites do not work at all. MSN News has been messed up for m… (read more)

Using a Macbook Air. Have gotten to the point that I don't want to update Firefox as every time I do, more websites do not work at all. MSN News has been messed up for months, so I cannot even use with Firefox--it used to be my homepage--now I can only use it on Chrome.

That is annoying but I can deal with it. BUT--there are bank websites that cannot be signed into at all using Firefox. Will not allow login--simply will not allow anything to be typed into the user id or password fields--just bizarre. Chrome works fine with the same websites. Not sure what is going on with Firefox. I prefer it to Chrome but if I can't log in to bank sites--it's really bad. I've used Mozilla browsers always--since inception, and dealt with all the issues from the updates, but whatever they've done now has rendered Firefox almost useless.

Asked by suzanne77 2 months ago

Last reply by cor-el 2 months ago

Firefox 115 on Mac (High Sierra)

On my Mac (High Sierra), I can't make Tab font larger even after using jscher's great fix using about:config and devp. It worked beautifully on Linux Mint (Firefox 103) b… (read more)

On my Mac (High Sierra), I can't make Tab font larger even after using jscher's great fix using about:config and devp. It worked beautifully on Linux Mint (Firefox 103) but not on Mac with Firefox 115. Will be 80 in July. Want to fix this soon . . . ha!

Asked by Bobbitz1944 5 months ago

Last reply by Bobbitz1944 5 months ago

won't work properly on two web sites

I have found that Firefox 119 won't work on St. Jude & USAA insurance sites. Had to use Safari on my I mac running 10.15.7 sites will load, but some features won'… (read more)

I have found that Firefox 119 won't work on St. Jude & USAA insurance sites. Had to use Safari on my I mac running 10.15.7 sites will load, but some features won't allow me to enter data into the page

Asked by Roy 5 months ago

Last reply by zeroknight 5 months ago

  • Archived

Firefox for OS 10.11.6

Hello Hoping someone can help me with this asap. I was prompted to update firefox on my mac laptop. So I did the update by clicking the button available at the top of… (read more)

Hello

Hoping someone can help me with this asap.

I was prompted to update firefox on my mac laptop.

So I did the update by clicking the button available at the top of the firefox browser, but now I can not open Firefox at all.

When I click on the firefox icon it does not open firefox and this message appears: You can't use this version of the application "Firefox with the version of OS X. You have OS X 10.11.6 . The application requires OS X 10.12 or later.

I understand what this means but not sure how to revert back to the previous version of firefox.

When installing the new update/version of firefox, i have deleted the old version of firefox.

I am following these instructions currently to try to resolve it: https://www.wikihow.com/Downgrade-Firefox

Following the instructions above I went to: https://ftp.mozilla.org/pub/firefox/releases/ , but can not find the previous version of firefox that I need.

The only info I have on firefox is version 102.2.0. I am after the version before this as assume that is the one compatable with my laptop currently (i can not update the OS ).

Can you help me download the previous version so it is compatable with my mac laptop?

Thanks for your help in advance

Asked by Soph 1 year ago

Last reply by James 1 year ago

  • Archived

icons appear in desktop toolbar every time I open Firefox

Suddenly everytime I open Firefox a new Firefox icon appears on my desktop toolbar. if I open Firefox three times I'll have three new icons - as well as the alias Firefox… (read more)

Suddenly everytime I open Firefox a new Firefox icon appears on my desktop toolbar. if I open Firefox three times I'll have three new icons - as well as the alias Firefox icon I've had in the toolbar for years. No idea why this has begun to happen. How do I get this to stop? (I'm using a 2017 21.5 inch IMac with Big Sure OS.)

Thanks.


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by canadajohn 1 year ago

Last reply by canadajohn 1 year ago

  • Archived

log-in issues

Hi, I have no problems with my Firefox instances on Android and Linus but on MacOS, it's a nightmare! I suspect it's a synchronisation matter because, on OS, it constan… (read more)

Hi,

I have no problems with my Firefox instances on Android and Linus but on MacOS, it's a nightmare! I suspect it's a synchronisation matter because, on OS, it constantly, constantly is askin for me to log-in but neither my OS pssword nor Firefox (master password) are accepted. I'm loathe to reset my password because I really do not think it will make any difference.

It's so annoying

Best,

P-)


/edit: moved thread from Firefox for iOS (iPhone/iPad) to Firefox section since you mentioned macOS.

Asked by rightonpierre 8 months ago

Last reply by Paul 8 months ago