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  • Archived

Need a Firefox Assistant Dealing with Millions of Bugs

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still th… (read more)

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still there. I reopened the session as if I had just closed a session and I was logged into gmail. So clearly Mozilla's instructions on deleting the app on MAC doesn't work. Recycle bin. How do you literally delete the app?

Hoping deletion will solve the issue of not being able to hit enter in the search bar to perform a google search, or click the arrow. Nothing works.

Further, I'm logged into this browser, yet when the tabs disappear I can't reaccess them. What's the point of logging into a browser if it doesn't remember the tabs?

Asked by erotichabit 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how do you make firefox open history items in new tab?

I'm used to Chrome's ability to automatically open a history item I click on in a new tab. Firefox instead opens that history item in the tab I'm currently in, which is r… (read more)

I'm used to Chrome's ability to automatically open a history item I click on in a new tab. Firefox instead opens that history item in the tab I'm currently in, which is really inconvenient. I don't want to have to remember to open a new tab BEFORE I look in history for a specific item. I can't find any way to do this in Firefox - it may be there, but not to my eyes.

Asked by kapakahi 1 year ago

Last reply by kapakahi 1 year ago

  • Archived

YouTube videos have no audio + placing my cursor on the video screen area causes flickering

Using macOS Version 11.0 FF 78.0.2 1. When attempting to watch YouTube videos, there is no volume. -have confirmed volume is not muted on YT -computer volume is on high … (read more)

Using macOS Version 11.0 FF 78.0.2

1. When attempting to watch YouTube videos, there is no volume. -have confirmed volume is not muted on YT -computer volume is on high

2. Video gets jumpy when the cursor is placed on the YouTube video area.

Asked by daryleg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

User interface. Click areas issue

Hi there, I am having problems using Firefox when interacting with the tab area. Whenever I move my mouse over the tab bar to activate the tab or click the x button the a… (read more)

Hi there,

I am having problems using Firefox when interacting with the tab area.

Whenever I move my mouse over the tab bar to activate the tab or click the x button the area to press this is off or only limited to certain points as opposed to the actual area able to be used.

Thanks, Ben

Asked by loiterus 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Credit card field glitch

I have just installed Firefox on my Mac, it's up to date, but I am running into a problem on every single website I visit, which is that I can fill in forms online with a… (read more)

I have just installed Firefox on my Mac, it's up to date, but I am running into a problem on every single website I visit, which is that I can fill in forms online with all my information -- except for credit card information. Those form fields show up narrower than other form fields on the same pages, and it's impossible for me to enter any information into them. Is there any reason this may be happening?

Asked by fischer4 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

firefox noticeof breach?

I received a notice supposedly from Firefox that my main email has been breached. I tried to follow the instructions to correct that but was unsuccessful. If the message… (read more)

I received a notice supposedly from Firefox that my main email has been breached. I tried to follow the instructions to correct that but was unsuccessful. If the message is not from Firefox, I guess that's good. Nevertheless, I want to know if I have a problem and, if so, how to correct it.

Asked by moira 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Search hijacked with unwanted suggestions

I'm running Firefox 78.0.2 on a Mac running macOS 10.15.4. I use my address bar for search and navigation. My default search engine is Google. I have search suggestions t… (read more)

I'm running Firefox 78.0.2 on a Mac running macOS 10.15.4.

I use my address bar for search and navigation. My default search engine is Google. I have search suggestions turned off.

Usually, when I begin to type something in the address bar, the dropdown will be autopopulated with matching items from my bookmarks. My text is usually not autocompleted in any way.

I recently noticed that when I type in "blog", at the top of the list is "blog.macsales.com" – a site that is not in my bookmarks or my history. It automatically fills in the rest of the url, unless I type a space or something else. Screenshot of what happens when I type "blog" is attached.

The same thing happens when I type in "docs" – it autofills the address bar with the url for "docs.google.com". Although I do use this site, it is not in my bookmarks, and my history is completely cleared, so it shouldn't show up as a suggestion, much less autocomplete my typing.

And when I type in "news," it autofills "news.cnet.com" – a site I never use, and don't have bookmarked.

I've cleared all cookies and cache, disabled my extensions (Ghostery, Facebook Container, and Reddit Enhancement Suite), started in safe mode, refreshed the browser, and, ultimately, uninstalled Firefox entirely and reinstalled, to no avail.

I suspect there's either something very simple I'm missing, or some sort of hijacking malware, but I don't know how to find it. McAfee Endpoint has found nothing.

Any suggestions would be really welcome!

Asked by joseph.pentangelo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

6to4 Tunnel

"We have detected you are using a 6to4 tunnel. 6to4 is deprecated and will be shutdown shortly." I keep getting this message. The past few times it would simply ask me … (read more)

"We have detected you are using a 6to4 tunnel. 6to4 is deprecated and will be shutdown shortly."

I keep getting this message. The past few times it would simply ask me to verify I am not a robot (from google search). Today it simply says this.

Any ideas on how I fix this?

Thanks

Asked by brandon10 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

pictures ot shown

Hi, Since updating to the latest Firefox for MacOs (79.0-64bit), the pictures on this website: (https://www.marktplaats.nl/) do not load. I tried with Safari: no problem.… (read more)

Hi,

Since updating to the latest Firefox for MacOs (79.0-64bit), the pictures on this website: (https://www.marktplaats.nl/) do not load.

I tried with Safari: no problem.

What's going on?

Dennis

Asked by daringeling 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Some links on LinkedIn not working

Hi... when in LinkedIn i am finding that some links aren't working or don't appear to be there -- such as a "read more" link to expand content. The links do work in Safar… (read more)

Hi... when in LinkedIn i am finding that some links aren't working or don't appear to be there -- such as a "read more" link to expand content. The links do work in Safari. Firefox v79 Mac OS Catalina: 10.15.5

Thanks in advance for the help.

Asked by Steve 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't update password for Synch

I received a FireFox update today and lost all of my bookmarks. I tried to sign into Firefox Sync using my work email and I couldn't remember my password. I tried to res… (read more)

I received a FireFox update today and lost all of my bookmarks. I tried to sign into Firefox Sync using my work email and I couldn't remember my password. I tried to reset it and when I get to the screen to enter the new password, I get a warning that says Undeliverable Email. I've tried multiple times to reset it and no luck. Any ideas on how this can be resolved?

Asked by mary_willis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Hidden window

I have 3 Firefox windows open. Suddenly, one window is hidden until I click on the icon. Clicking on the icon switches the screen between the one window, and the other tw… (read more)

I have 3 Firefox windows open. Suddenly, one window is hidden until I click on the icon. Clicking on the icon switches the screen between the one window, and the other two windows and my mail program.

Asked by karen_street 1 year ago

Last reply by karen_street 1 year ago

  • Archived

Delete Bookmarks

I can't delete any bookmarks. I've followed directions, but under the three dots there is no delete option. I'm using Catalina 10.5 on a Mac. Firefox works correctly a… (read more)

I can't delete any bookmarks. I've followed directions, but under the three dots there is no delete option. I'm using Catalina 10.5 on a Mac. Firefox works correctly and well on my MacAir.

Any help would be appreciated.

Thanks.

Asked by 1dgallup 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost Bookmarks

I installed Firefox on my mac a few months ago. Worked a LONG time to save/organize all of my bookmarks. For whatever reason.. was logged off or kicked off of Firefox. … (read more)

I installed Firefox on my mac a few months ago. Worked a LONG time to save/organize all of my bookmarks. For whatever reason.. was logged off or kicked off of Firefox. When I logged back in-all of my bookmarks were gone. I looked all over the site for help....and after trying one suggestion-thankfully....I was able to have a few of them returned to my sidebar. I am still missing many. I again searched all over the Help section; however, I have been unable to get them restored. If I manually re-enter as many as I can remember-how do I assure this doesn't happen again? And secondly, anyway I can continue to work to re-install the rest of them? I am missing my most recent bookmarks and unfortunately...I cannot recall the sites for the specific articles I wanted to research. If anyone is able to help me, please use simple computer terms/directions as I am not an IT specialist. :) THANK YOU in advance!!!

Asked by kenyon.heidi 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Infinite loop upon clicking link

Whenever I try to open a link from ascd.org (example: https://www.ascd.org/ascd-express/vol15/num17/a-positive-classroom-climate-even-from-a-distance.aspx) the page gets … (read more)

Whenever I try to open a link from ascd.org (example: https://www.ascd.org/ascd-express/vol15/num17/a-positive-classroom-climate-even-from-a-distance.aspx) the page gets stuck in an infinite loading loop and never actually loads. Any ideas why?

Asked by briandj1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Gmail

I keep getting this message when trying to access any google page This browser or app may not be secure. Learn more Try using a different browser. If you’re already usin… (read more)

I keep getting this message when trying to access any google page This browser or app may not be secure. Learn more Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

I have gone and checked what people say and looked at what they want me to do and nothing is fixing it. It's not my account I can work with it on my phone but through firefox on my mac nothing. I had the problem before and it disappeared after a week but now it's getting longer than that and it's annoying. I don't know what to do.

Asked by merricrocker 1 year ago

Last reply by philipp 1 year ago