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  • Archived

Firefox crashing on multiple machines

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on tw… (read more)

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on two different computers, opening various sites. I suspected it was extensions (as those would be a commonality) but I had the same crash occur in Troubleshoot Mode. It does happen less frequently on a newer machine, but it still happens. I find that opening something such as YouTube or The New York Times makes it crash faster, meaning some performance thing.

Attached are two distinct errors that happen each time.

Asked by peter608 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Crashing

since the last redevelopment of Mozilla Firefox I am having trouble exiting both my private and non private browser. I want to uninstall Firefox and re install it to see … (read more)

since the last redevelopment of Mozilla Firefox I am having trouble exiting both my private and non private browser. I want to uninstall Firefox and re install it to see if that gets rid of the gremlins.

Asked by minette 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Typing slowdowns

Recently (and during the writing of this) i have experienced typing lag in Firefox. My input gets processed and handled, but it takes a little while, sometimes up to a fe… (read more)

Recently (and during the writing of this) i have experienced typing lag in Firefox. My input gets processed and handled, but it takes a little while, sometimes up to a few seconds, for the text to appear or the changes to occur (think of sending messages). I am currently on Firefox version 106.0.5, and have tried doing a safe restart ("Troubleshoot mode"), but the problems persevered. I have tried clearning cookies, cache, browser and login history, but the problems persevered. I am also not using the windows cursor text color highlighting, which was submitted as a solution to a similar problem a year ago. Thank you if you can help!

Asked by jurian.remmen 1 year ago

Last reply by Terry 1 year ago

  • Archived

Web site issues

I get this when I attempt to go to https://www.crutchfield.com I have cleared cached data. Turned off the firewall and vpn. Any help would be great. Secure Connection Fa… (read more)

I get this when I attempt to go to https://www.crutchfield.com I have cleared cached data. Turned off the firewall and vpn. Any help would be great.

Secure Connection Failed

An error occurred during a connection to www.crutchfield.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Drewfox 1 year ago

Last reply by johnn012 1 year ago

  • Archived

Websites don't load correctly

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have… (read more)

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have the latest version installed.

Asked by 20tassar 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Thunderbird crash

Respected, can you please help me use Thunderbird, until recently, i was able to use the Mail client program Mozilla Thunderbird, which we had on my computer before. Sin… (read more)

Respected,

can you please help me use Thunderbird, until recently, i was able to use the Mail client program Mozilla Thunderbird, which we had on my computer before. Since October 7, Thunderbird cannot synchronize messages - the message, login to server outlook.office 365.com with username....failed. Has something changed in the settings and how can we use Thunderbird again? Sending a picture of the problem in attachment.

Thank you in advance,

Best regards,

Tanja Stevic

Asked by tanja.stevic 1 year ago

Last reply by gp 1 year ago

  • Archived

I can't access MediaFire

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email… (read more)

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email official support? I don't like asking on the forums since I want a legit agent ;p

Asked by jillv46 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

browser bar is striped pink and gray...

browser bar is striped pink and gray... I have tried EVERYTHING!!!!! It is too hard to read. I have done all the about:config, I have reinstalled multiple times- alwa… (read more)

browser bar is striped pink and gray... I have tried EVERYTHING!!!!! It is too hard to read. I have done all the about:config, I have reinstalled multiple times- always come back. I am at my wits end.

Asked by evajmira 1 year ago

Last reply by cor-el 1 year ago

  • Archived

prefs.js -- malware inserted

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser come… (read more)

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Asked by shfergu 2 years ago

Last reply by James 2 years ago

  • Archived

THUNDERBIRD

I can not get my emails anymore in the last two weeks. Get a message "Unable to log in at server. Probably wrong configuration, user name or password" User name and pas… (read more)

I can not get my emails anymore in the last two weeks. Get a message "Unable to log in at server. Probably wrong configuration, user name or password"

User name and password have not changed. I use IMAP for incoming and outgoing mail. Any thoughts or suggestions would be welcome.

Did think of uninstalling Thunderbird and then re-installing it, but unsure if that will help. thanks Vic

Asked by vicjackson 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (read more)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 2 years ago

Last reply by vannerwinner 1 year ago

  • Archived

Firefox

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists. Thanks for the help al… (read more)

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

Asked by abust1 1 year ago

Last reply by starship 1 year ago

  • Archived

Problem with a web page

Have been using Ancestry UK for years using Firefox, today the pages on Ancestry are greyed over and I cannot insert any or adjust any info on my pages. The first page di… (read more)

Have been using Ancestry UK for years using Firefox, today the pages on Ancestry are greyed over and I cannot insert any or adjust any info on my pages. The first page displays fine but as soon as I click on one of the tabs it loads it and it is greyed over which means I cannot do anything on it. However, I tested it with Chrome and it works ok. I have added 2 photos - 1st a search records page using Firefox and unable to enter any details 2nd is same page using Chrome and can enter details Please can you advise what the problem is ?

Asked by minimo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Unable to send mail using Thunderbird

At a point this evening, I was unable to send mail using Thunderbird. SMTP outgoing mail.wowway.com Port:587 Shows error message: Error message: C20 from mail ser… (read more)

At a point this evening, I was unable to send mail using Thunderbird. SMTP outgoing mail.wowway.com Port:587 Shows error message: Error message: C20 from mail server. Just so you know WOWAY.com is Wide Open West located (HQ) in Colorado. They employ Synacor to do their email server needs, great, another variable. I need to send email, from this desktop workstation. Clue, I even use win 7 sp1 on a self built rig that matches the hardware and software. BUT, believe it or not, today was update Tuesday which is just a security rollup from Microsoft these days. Hmmmm. I have tried everything. Thunderbird ver: 102.2.2 (32 bit) although my whole system runs on 64 bit. Sounds almost patchworthy, I'm not the only one.



thank you so much for your kind efforts to resolve this Mike McManus

Asked by macme 1 year ago

Last reply by Matt 1 year ago

  • Archived

Google spam captcha when opening firefox private tab

https://i.imgur.com/GKq4fnA.png Firefox normal mode working without error. Only private tab i got this error every time. Firefox last version, win10 pro Other browsers… (read more)

https://i.imgur.com/GKq4fnA.png

Firefox normal mode working without error. Only private tab i got this error every time. Firefox last version, win10 pro

Other browsers private tab working normal

Asked by Asus Firefox 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I keep getting "Network error when attempting to fetch resource" when I try and log into a website

I keep getting "Network error when attempting to fetch resource" when I try and log into a website I've been on the website today and logged in without problems. Then … (read more)

I keep getting "Network error when attempting to fetch resource" when I try and log into a website I've been on the website today and logged in without problems. Then my session ended and i had to log in again! Now i can't. try clearing cache, restarting etc www.victoriassecret.com

Thanks!

Asked by dlstark 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Can't send out emails

Hi, I get an error message every time I try to send an email. The message is in the text below. I only started to get this message since I've gotten a new laptop. I tried… (read more)

Hi, I get an error message every time I try to send an email. The message is in the text below. I only started to get this message since I've gotten a new laptop. I tried to turn off my firewall and virus protection, and I changed the ports to what the support says. It is still showing up with this error message. Can anyone help me fix this?

the error message says: Sending of the message failed. An error occurred while sending mail. The mail sever responded: (it says a long number/letters here and ".cpe.net.cable.rogers.com" with more numbers behind it)>:Client host rejected: Access denied. Please check the message recipient. (it says the email I'm trying to send it to) and try again

Asked by Dianneisawesome23 1 year ago

Last reply by Googlethunderbird 1 year ago