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On certain domain, firefox stop loading the page for a while

This bug occurs very randomly, but it seems there have few things in common. - Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub … (read more)

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

Asked by bleepblopp 2 years ago

Answered by cor-el 1 year ago

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All folders vanishes till reboot.

Hi, I have a strange problem with Thunderbird (currently 91.8.1 on Linux, but have this problem for a while). Initially (i.e. after each reboot) Thunderbird works normal… (read more)

Hi,

I have a strange problem with Thunderbird (currently 91.8.1 on Linux, but have this problem for a while). Initially (i.e. after each reboot) Thunderbird works normally but at some point when I start Thunderbird all I can see in the folders list are one entry for each account (see attached screenshot). I can still edit account details. But the only way to make it work again is to reboot my system. Just logging out and in is not sufficient. I tried to start Thunderbird in safe mote or to get some log details but nothing helped or got me a step further.

Today I experienced something new. I worked with Thunderbird and didn't close it (and also didn't suspend or hibernate the system). At some point when I wanted to visit the sent-item-folder I got an error message (unfortunately I didn't make a screenshot) that the folder couldn't be loaded. Then I couldn't open any folder. After restarting Thunderbird I had the problem of above.

Hope someone has an idea how to fix this.

Alex

Asked by alexander.eckert 2 years ago

Answered by alexander.eckert 1 year ago

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 years ago

Answered by Chris Ilias 1 year ago

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Memory leak / TB not responding on latest two versions after reading S/MIME signed email with links

Just this week I started having problems where Thunderbird hangs, apparently due to a memory leak, after viewing S/MIME signed emails containng embedded hyperlinks to a s… (read more)

Just this week I started having problems where Thunderbird hangs, apparently due to a memory leak, after viewing S/MIME signed emails containng embedded hyperlinks to a secure site that requires my certificate to login. This is on a Dell Precision 7550 running Windows 10, and Thunderbird 91.9.0 (also the previous installed version - I believe it was 91.8.1).

After clicking on such an email (which come from a known address and are forwarded to a specific folder by a rule), the email is slow or fails to load into the display window. Subsequent clicking on other folders has a delayed response or never responds. I sometimes get a message at the top saying (Not Responding), sometimes I can click on other email records or switch folders, but emails no longer display contents in the viewing pane - it stays blank.

The other think I noticed is the blue bar at the lower right which appears when compacting shows up with the bar at 100% but never goes away. To end the task I must use Task Manager. This behavior only occurs after I have clicked on signed email with links (but not the link itself) that require a login using the smartcard certificates. Prior to looking at the signed email with these links, TB operates normally (aside from the endemic new user interface issues) when viewing other signed or unsigned emails. Curiously, in my most recent restart of the program, I clicked on several messages from the source of the emails with the hyperlinks, but ones that did not link to the secure files requiring certificate access. One of these was encrypted and opened normally with my certificate, and after accessing this email, the emails with the secure hyperlink opened normally and did not result in TB not responding.

I believe this has something to do with TB and S/MIME configuration, and have verified this behavior does not occur in Troubleshooting mode. However, in Troubleshooting mode, I cannot access my PKI S/MIME certificates as the Broadcom smart card device is not present. I am attaching a task manager snip showing the memory leak (the memory used continues to increase with time, the CPU percentage stays roughly the same - unfortunately this file upload has a perpetually spinning circle and still says it is uploading, so I may have to try again). I have also included the Device Manager view associated with the S/MIME certificates in regular and troubleshooting mode which show the internal Broadcom device is not present in the latter instance. I need to have the functionality and security provided by the smartcard S/MIME certificates, so this is a major problem for me.

Asked by BarnRat1 2 years ago

Answered by BarnRat1 1 year ago

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Issue with most Google sites on Firefox v100 64bit

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I … (read more)

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I get the bellow error. This is also happening when I am using Firefox Troubleshooting mode, to see if maybe it's a plugin/extension causing this issue, but it's not.

Secure Connection Failed

An error occurred during a connection to mail.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by scriptguru1701 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (read more)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Asked by Hunter 2 years ago

Answered by Dropa 2 years ago

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Firefox hangs on google search V 100.0

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-… (read more)

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

Asked by dan.baldewicz 2 years ago

Answered by cor-el 2 years ago

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Lightshot extension does not display itself.

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Sc… (read more)

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Screenshot extension and this had an error shortly before or after I had an issue with Lightshot not appearing, other extensions did not appear either when I added them during this time period, but now these all appear with the exception of Lightshot, which gets deleted and reinstalled only to not appear, that of course being the problem, though I will also say that a right click menu not being there is like reaching onto my computer and pulling my finger away, sites that do that should be given the cold shoulder somehow, at least.

Asked by Moe Zilla 2 years ago

Answered by Dropa 2 years ago

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Washington Post does not display content pages normally

Using FF 100. Last week the Washington Post suddenly will not display article content correctly. Main page is fine, but when I open a story, I get code and a page with ma… (read more)

Using FF 100. Last week the Washington Post suddenly will not display article content correctly. Main page is fine, but when I open a story, I get code and a page with many blank areas. Story content appears with small print.

No problem in Edge nor Chrome.

Asked by hcgoddard 2 years ago

Answered by -elison- 2 years ago

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after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (read more)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Asked by thegearworks 2 years ago

Answered by thegearworks 1 year ago

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UAC notification suddenly popping up

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still … (read more)

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still shows up every time. I've checked that no admin is selected in both the shortcut I use and in the program itself. Any suggestions?

Asked by catjenkins74 2 years ago

Answered by Magno Reis 2 years ago

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On screen keyboard crashes Firefox

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem. After updating Firefox a couple of days ago to the 100 edition when I enter te… (read more)

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem.

After updating Firefox a couple of days ago to the 100 edition when I enter text in Google and press enter Firefox instantly crashes.

If I use the touch screen keyboard in windows its fine.

Using windows 10 fully updated.

Any help appreciated.

Asked by Shortcircuit44 2 years ago

Answered by Shortcircuit44 1 year ago

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Can't Open Most Google Sites

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit c… (read more)

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit calendar entries. Often when I click a bookmark (in the Bookmarks Bar), or enter the URL for a Google site, nothing happens. Clicking other bookmarks opens the corresponding pages. Only Google sites seem to be affected. Is FF blocking Google?

Asked by Old Man Crutchfield 2 years ago

Answered by cor-el 2 years ago

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Problem with search bars on certain websites

Hi. On dictionary.com when I type in a word in the search bar and press enter, it works fine, but when I am on a definition page on dictionary.com (not the homepage) and … (read more)

Hi. On dictionary.com when I type in a word in the search bar and press enter, it works fine, but when I am on a definition page on dictionary.com (not the homepage) and I type a word in the search bar and press enter, it does not work. The page does not respond.

Also when I am on biblehub.com and I type in a reference (like Genesis 1:1) in the search bar at the top and press enter, I get directed to a blank page: https://biblemenus.com/topmain/send.php?q=undefined

In the search bar at the top of biblehub.com I must click the magnifying glass icon in order for it to work, which is annoying.

Note that a while ago (I don´t know how long ago) these things used to work correctly. I don´t know whether a Firefox update caused the problem or whether it was a change to the coding on the webpages. I am on the latest version of Firefox. Neither of these problems happen on Chrome.

Let me know what can be done to fix it. Thank you.

Asked by jjbradbury 2 years ago

Answered by cor-el 2 years ago

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Firefox Browser

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every … (read more)

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every time I go to a website. Can you help? Thanks Alan Murray

Asked by traderam 2 years ago

Answered by cor-el 2 years ago

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firefox and thunderbird takes long time after initial boot up

I have W10 fully updated with plenty of RAM but in the last few weeks, after I boot up in the morning (I shut down every night) it takes a long time (several minutes) fo… (read more)

I have W10 fully updated with plenty of RAM but in the last few weeks, after I boot up in the morning (I shut down every night) it takes a long time (several minutes) for either Firefox or Thunderbird to fully boot up . Firefox opens tomy home page, but does not complete for several minutes so I can go nowhere. If I am patient and wait it is fine the rest of the day..nice and fast. If I shut down and reboot again- very very slow opening of both for the initial time. I have run full virus scans, sfc/scannow, malwarebytes, cleared history and cache and cookies, turned off and on hardware excelerator. Any other suggestions? Word and Excel open quickly as usual.

Asked by oldbob2 2 years ago

Answered by FredMcD 2 years ago

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Viewing emails always goes into write/reply/send mode

Not sure if I've done something to cause this, or whats happened or if this is a bug in the beta release I'm using.. 101.0b2 (64-bit) When I open an email from the inbox… (read more)

Not sure if I've done something to cause this, or whats happened or if this is a bug in the beta release I'm using.. 101.0b2 (64-bit)

When I open an email from the inbox view to read it, it always goes into write/edit/reply/send mode(not sure what to call that mode). It's only just started to happen.

Is this a config/settings error I could have caused ? Other Suggestions?

++Mark. https://ctproduced.com

Asked by m_cathcart 2 years ago

Answered by Toad-Hall 2 years ago

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It stops while writting,changing mail inbox page and do not display emails as normal

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or c… (read more)

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or change mail pages.

Asked by taxistar 2 years ago

Answered by cor-el 2 years ago