All Products Support Forum

Why is it that after the latest update, Pocket returns every time I boot the browser, across all of my devices? This cannot be a coincidence. I am literally having to disable it every time. Mozilla, if you are smart, you will choose not to go in the direction of Google. You already don't have much of a user base and you don't want to lose what you do have left. This is disappointing and you've pretty much guaranteed I'm not using Firefox anymore.

I just downloaded the latest Firefox browser, and it asked me to import all of the my bookmarks, but it only grabbed the ones from Chrome. All of my former bookmarks that were saved in the previous Firefox browser are gone! Most of my useful bookmarks were in Firefox. Where are they, and how do I get them back?

Hi; The gear symbols that were next to the extension in the Extension Panel, are no longer there. In the recent past, clicking on the gear symbol by the extension, enabled me to pin it to the tool bar. How do I get that function back? Thank you, Nick M. mr.nick@myyahoo.com

Why am i seeing this, and how can I get it to where I am the one controlling my browser and not an "organization" I don't know? This was the big issue I have had in the past with your browser. I cannot find a way to change it.

I lost my New Tab Page, the default page. I see the article that explains how to disable extensions, but the directions start with clicking on Menu. The opening page I get now does not have a menu icon, it does not have a new tab bar, and it does not even have an X to close the window. So how do I get the old Default windo back?

Earlier this week, our local IT expert informed us that while Firefox would still be available, it will have no further development. I am looking at updating my Windows systems to Win11 and would like to know if this is true?

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

After the automatic installation of the latest update to FireFox, I find I cannot load yahoo.com. I have tried all the suggestions for Hotmail. None of them work: no page loads. The page loads fine in Chrome.

Are there changes in your security policies, content restrictions or functionalities that could be affecting the loading of a program that loads the Google Maps map and the Google Earth KML file and that previously worked in your 2015 browser?

Firefox has an issue with the scroll bar on certain websites which makes it befin flashing and creeping towards the top of the page on some websites (See attached gif). This is particularly an issue on whilst logged into my university study portal.

I have already troubleshooted this by: - Disabling add-on's - Deactivating smooth scrolling - Deactivating auto-scrolling - Deactivating enhanced tracking protection. Nothing has resolved the issue.

I turned off my Mac Mini 2 last night, February 7, and when I turned it on this morning, all my Firefox bookmarks were gone.

Everything else is fine (Chrome bookmarks, which are different from those in Firefox, remain intact). And yes, I should have known better, but since when a Firefox update deletes all bookmarks?

I'm guessing that is the reason, because everything else is intact.

Any suggestions as to whether there is ANY way to recover them?

Thanks!

When i attempt to open any file ending in .md - even an empty file - the browser opens a new tab repeatedly, failing to ever render the file.

Ubuntu 20.04 Firefox 122.0.1

Settings > General > Applications: Content Type = Markdown Document Action = Open in Firefox

Extensions and Themes > Extensions None

As a workaround, I set Action = Save File for Content Type = Markdown Document. This allows me to stop the loop, but it never renders the document.

after recently updating firefox to current version 122.0.1 (64-bit) i am now getting my search suggestions in my regional language of swahili. I have set everything in my browser as default to english but it still won't change.i just don't it was necessary to actively change my desired language to another just because of the region. this only seems to affect firefox google search option as the rest have no issues .How can i reset it to default language

Hello,

Recently I realized that the vast majority of my passwords were no longer present in the Firefox password manager. When looking at my profile's logins.json file, they are all present, yet only the last two are visible in the password manager itself. I've tried refreshing Firefox, restarting my PC, and creating a new profile and copying over both the logins.json and key4 files to it, yet the issue remains. Is there a way to decrypt the logins.json file using both it and the key4 file so that I could import into Firefox as a CSV? Thanks in advance.

I am able to log in to my microsoft account and open my outlook, but when I click on a message I get an error msg (see attached). When I use Chrome I am able to access it. This problem started yesterday 2.8.2024

Cannot post a comment to Yahoo lately, "Your comment failed to publish. Retry" I can post if I use Microsoft Edge, I don't want to use Microsoft Edge or another browser to post on Yahoo. Any ideas how to fix this?

The only advice I can find is at https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms That advice removes the unwanted email address from the current display, but the unwanted address reappears whenever I return to the page.