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How do I make it stop requiring verification of a device I've been using for 5 years? I prefer Firefox to Safari in all other ways, but this is a time consuming repetitive problem.

I lost my authenticator app and am having to redo all of them. Since I don't have it, I had Firefox send me a conformation email so I could access my account. But they never came even after I waited and tried again.

checked both on my mail app and on the web like the support page suggested.  I also added "accounts@firefox.com" to my whitelist and checked my spam folder.

I am logged in to the app on my phone. But that too requires me to authenticate to access account settings. Also, I am pretty sure I have my phone number added - but have not been given that option.

Any help would be great.

When trying to change my screen to the classic option I fail at every attempt. I click on the "Menu" but then there is no "Option" button to click on. What do I do next?

Unable to sync (update bookmarks made on another macbook air 11.7.7 Big Sur/current firefox), despite: clearing cache/cookies turning off macbook air (others are macbook pro) ran troubleshooting-it read 'false' for bookmarks but could not make 'true'! tried repeated sync 'now'..display took a while after trouble/refresh modes, then solid blue...still no updated bookmarks-WEIRDEST is the sync settings after pressing sync now will show the bookmarks check box immed. if I re-select it..but after going out and then back into sync setting prefs, the bookmarks check box is again unchecked (NOTE-I can't tell if that is default since I just ran a sync now, but it would be strange that it keeps removing it as a pref). The other macs are updating to each other fine..and are SAME identity (tho one macbook pro of 2 is old=2010, and is using 10.7.7.

 These are older machines.  The only thing that I note differing in the macbook air I'm having trouble with, is it was bought/wiped from a used computer company, so sometimes readss "Soonersoft's Mac" even though I have all correct admin settings! I've no idea how to remove that other owner name (shows up when I do a system restore from disc, for example). I don't want to ramess with that b/c it presents no issues anywhere I'm aware of.....

Frustrating, esp. b/c other two macbook pros sync bookmarks fine! HOW DO I CHANGE SYSTEM DETAIL TROUBLESHOOT REPORT WHERE IT SAYS 'BOOKMARKS=FALSE?" TO TRUE??!?

For the pat 6 months firefox opens 'some', not all, websites with an 1/8" or so space at either the bottom, top or sides. I've done the drag to fill and did the same in another screen, then closed the 1st screen and then the last one. Still doesn't fix the problem. I've changed resolution and that hasn't worked. I realize it's a minor problem but it drives me nuts. I always have to click the 'restore down' on all those websites. Anyone have a permanent fix idea for this?

Since the most recent upgrade, Firefox does not open properly. If I have a link in another doc that is supposed to take me to its page, Firefox will open, but only to the home page. I have to click on the link again in order to get it to open the page that the link is supposed to open. This happens with links in things like a Pages document, and also with links embedded in emails. This is new behavior. Why is this happening, and is there a fix for it?

Hello,

before reinstalling Windows, I have created a account and synched my browser (I clicked multiple times on the synch button). I have installed FF, loged into my account and clicked "Sync now" and nothing happend. No theme, no bookmarks, no passwords, nothing. I am using the same account for sync.

Really angry...

Any ideas? Is everything gone?

Thank you.

I have the free microsoft 365 online but when I want to start a new document it gives me this error and I do not know how to fix it and make them both work.

Please help

I ve two problems

1) recently i can't play videos on websites, checked i ve most updated app & no adds on & cleared my cache but the problem standstill

2) logging in some applications may require redirection to their site , despite i ve Firefox as my default browser those apps are using chrome instead of Firefox recently

I don't know how to turn the ad blocker off. The only thing I can think of that might be part of this problem is the f-secure system that is provided by Spectrum. I use Windows 11 and Firefox117.0.1 (64-bit).

"Cobrowse" on US Bank Website doesn't work, Using Firefox 117.0 (64-bit) for Ubuntu

On the US Bank website (http://www.usbank.com/), there is a "cobrowse" feature that apparently uses javascript. It doesn't work with standard settings.

Attempting to invoke it only gets a blue rectangle around the "cobrowse" link at the bottom left of the page, and displays "Javascript" in the lower left corner.

It should display a validation to allow the technician to follow and assist your actions on the site.

JavaScript is enabled.

I would like to use this feature.

My M-1 MacBook Pro has been running warm since I installed Firefox 117.0 (64-bit).

EtreCheck Pro reports that "plug-in container.app" is a runaway process.

When I show package contents for Firefox, I can see "plug-in container.app" in the MacOS folder.

Will there be an update soon to correct this problem? Firefox is my primary browser. I work in the SaaS industry and have to run a browser 24/7.

ETA: This is the second version of Firefox with which I have had this problem recently. I posted on 08-27-2023 about the same problem with v116.0.3. At that time, I was able to downgrade to 116.0.2, which solved my problem. However, because of "downgrade protection," I no longer can roll back to 116.0.2.