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  • Archived

My password and login infos are gone after i reset my computer and signed in on my account in firefox.

so I installed firefox again after resetting my PC for installing windows 10 . And when I installed firefox again and login with my firefox account my logins and password… (read more)

so I installed firefox again after resetting my PC for installing windows 10 . And when I installed firefox again and login with my firefox account my logins and passwords i saved in the account are gone. Can you help?

Asked by him410935 1 year ago

Last reply by Paul 1 year ago

  • Archived

Automatic password creation

In creating a new account, I have long relied on Firefox offering to create a password. Now, though though I verified that automatic password generation is turned on in S… (read more)

In creating a new account, I have long relied on Firefox offering to create a password. Now, though though I verified that automatic password generation is turned on in Settings, the feature is no longer working. How can I get this feature to work?

Asked by vandives 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Site does not load

Site only loads in 'safe' mode. Will not load otherwise - how can I find error? Site is: https://www.miamidade.gov/Apps/PA/propertysearch/#/ thank you … (read more)

Site only loads in 'safe' mode. Will not load otherwise - how can I find error?

Site is: https://www.miamidade.gov/Apps/PA/propertysearch/#/

thank you

Asked by ewrme 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

My sync data lost

Hi, So I had to reset my PC last week , and hoped that the sync was running as expected to recover my bookmark and saved websites data , and no luck ! how can I ge… (read more)

Hi,

So I had to reset my PC last week , and hoped that the sync was running as expected to recover my bookmark and saved websites data , and no luck !

how can I get back my data !!! , I read all across the fourm and I haven't seen any direct answer to this sync issue!! can you please help in this!

Thanks,

Asked by horsenight 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Re-directs not working

I am unable to send responses or information either from the browser (e.g. VRBO's "contact host" button) or from a link to payment sent to me via gmail. Is this some sett… (read more)

I am unable to send responses or information either from the browser (e.g. VRBO's "contact host" button) or from a link to payment sent to me via gmail. Is this some setting that has been unintentionally disabled?

Asked by reidcamcole 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Unwanted Text on Desktop

I have unwanted Text being displayed on my Desktop. Currently the word "Thunderbird" is being displayed and I cannot get rid of it. I previously had the word "Firefox" di… (read more)

I have unwanted Text being displayed on my Desktop. Currently the word "Thunderbird" is being displayed and I cannot get rid of it. I previously had the word "Firefox" displayed. I have removed Firefox and reinstalled it, but still have the same issue

Asked by Dave 1 year ago

Last reply by david 1 year ago

  • Archived

Ebay: exclamation mark on the lock icon to the left of the address bar says connection not secure

Using Firefox v108 Win10. When I do a search on eBay I get a search result page. Everything is fine. The problem is, when I click on an item to get details, the address… (read more)

Using Firefox v108 Win10.

When I do a search on eBay I get a search result page. Everything is fine.

The problem is, when I click on an item to get details, the address bar shows an exclamation mark on the lock icon. The message says, "Connection not secure. Parts of this page are not secure (like images)." It continues to say, your connection to this site is not private. Information you submit could be viewed y others (like passwords, messages, credit cards, etc.) "Your connection is not private and information you share with the site could be viewed by others."

No way am I using eBay like this. Date and time are good, cleared cache and restarted numerous times, rebooted modem/router couple times and ran cCleaner. The home page and search pages are ok. The problem is when I click on an item to get details.

Microsoft Edge works fine. I don't get the exclamation mark on the lock icon or the security message when using Edge. Called eBay and they said everything is ok but put in a work order... been months and never heard back from them. Comments/suggestions?

Asked by Scott 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Border around Firefox

Few days after installing a strange border started appearing around the app unless I'm in full screen which I don't like to use. What's happening and how can I stop this?… (read more)

Few days after installing a strange border started appearing around the app unless I'm in full screen which I don't like to use. What's happening and how can I stop this?

Asked by whydopass 1 year ago

Last reply by liangxiao1021 1 year ago

  • Archived

logins are gone

Firefox on Win10 has lost all of my logins. I tried launching a new profile, but no good. In the settings "logins.json" has become "logins.json.corrupt" and renaming it d… (read more)

Firefox on Win10 has lost all of my logins. I tried launching a new profile, but no good. In the settings "logins.json" has become "logins.json.corrupt" and renaming it does nothing. The Firefox on my two android devices still have the logins intact is there a way to send them to the Windows version?

Asked by tonyleahy1701 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Thindrbird

Dear Sirs, I'd like install the same file ofThunderbird I use in my Computer Optiplex (joerg-hager@t-online.de) on my Laptop and unfortunately, I've forgotten my Passwor… (read more)

Dear Sirs, I'd like install the same file ofThunderbird I use in my Computer Optiplex (joerg-hager@t-online.de) on my Laptop and unfortunately, I've forgotten my Password for Thunderbird. Please can you help me? I'm sorry, I'm really a "Greenhorn" in using a Computer. Kind regards, sincerely Jörg Hager

Asked by http://www.mozilla.firefox.com 1 year ago

Last reply by david 1 year ago

  • Archived

Twitter videos no longer playing

In the past few days, Twitter videos are no longer playing on Firefox on my laptop. They play fine on Chrome and also on my phone. YouTube videos play okay on my laptop. … (read more)

In the past few days, Twitter videos are no longer playing on Firefox on my laptop. They play fine on Chrome and also on my phone. YouTube videos play okay on my laptop. So it's not a problem with Twitter or my laptop. This only occurs on the Firefox browser/ I've tried all the solutions (clear cache, refresh Firefox, disable all add-ons, etc.) and nothing works. But this just started in the past few days. I'm running 108.0.1 (64-bit), but I wasn't having this problem right after the upgrade. It just started.

Asked by burtco 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Trouble retrieving webpages after a crash

Previously when my computer would crash, Opening Firefox would give an option to restore the pages (there would be a button I could push). I counted on this feature of Fi… (read more)

Previously when my computer would crash, Opening Firefox would give an option to restore the pages (there would be a button I could push). I counted on this feature of Firefox to be able to restore my session and did it for months.

Lately (the last 3 times my computer has crashed) this option has not appeared and trying to locate and retrieve my history has not been easy or possible. I thought I set my computer to always restore and it is not working. How can I be certain that when my computer crashes that I will be able to restore my webpages?

Asked by stephaniebaiyasi 1 year ago

Last reply by Dropa 1 year ago

  • Archived

lost bookmarks

Help! After the last beta update (109.0b3, build #2015922923) more than half of my bookmarks disappeared! They are also gone from the regular Firefox, after update 108.1.… (read more)

Help! After the last beta update (109.0b3, build #2015922923) more than half of my bookmarks disappeared! They are also gone from the regular Firefox, after update 108.1.1, build #2015922907! Any way to recall?

Asked by jefriedman45 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Files/Folders to exclude from backups

Which files/folders in .mozilla could I safely exclude from backups? My goal is to reduce clutter in my backup logs. For example, most of my backup logs are entries of th… (read more)

Which files/folders in .mozilla could I safely exclude from backups? My goal is to reduce clutter in my backup logs. For example, most of my backup logs are entries of things in "storage" and "weave". If this will regenerate should I have to restore, I would rather exclude it.

Asked by scrognoid1 1 year ago

Last reply by Terry 1 year ago

  • Archived

Frequent crashes (FD exhaustion?) in Firefox 107 & 108 (via snap) on Ubuntu 22.04.1 LTS

For the past month or so, I've been experiencing frequent Firefox crashes. They most often happen when I've just opened a page in a new tab, it's painted, and I make the… (read more)

For the past month or so, I've been experiencing frequent Firefox crashes.

They most often happen when I've just opened a page in a new tab, it's painted, and I make the first input trying to interact with it: all tabs will stay rendered and viewable, but otherwise unresponsive. But now they're also happening when Firefox is in the background. The frequency is about once or twice per day, with heavy use.

I'm using Ubuntu 22.04.1 LTS (jammy) with all packages up to date, the linux-oem-22.04 kernel package (currently 5.17.0-1025-oem), and Firefox installed via snap. The crash reports contain full details, of course, but the only thing I can think of that's especially "unusual" is that the 1Password extension has been misbehaving for a while (but it's been since long before these crashes began).

My system has 64GB of RAM, which is rarely more than 15% in use.

The only maybe-relevant Bugzilla bug I've found so far is: https://bugzilla.mozilla.org/show_bug.cgi?id=1685642

Crash report IDs: bp-a3753677-5688-4033-a07a-118d80230103 bp-62703edd-f2a4-43c6-99bc-534090230103 bp-2d3d4bc5-a6d5-4c40-97dc-4243d0230103 bp-12fde33c-d116-4260-bd03-2f20c0230103 bp-b9cd92ec-9ba2-48ce-9865-24f480230103 bp-2b3e7f19-b849-4925-b615-c91f80230103 bp-2e8f2547-1c48-4108-b1ad-08fc70230103 bp-81d5c506-56d3-44fc-960c-6dd290230103 bp-2b743b56-63e8-4af8-9fc2-4d22b0230103 bp-a22058c8-6a01-4fd6-962f-2ad060230103 bp-8c295841-be88-4c11-a2c4-03e840221231 bp-dd558f7e-07a6-403a-89e2-c77bc0221231 bp-f3fad425-96ac-49dc-8761-584ef0221231 bp-6d0cd222-79f1-4018-bfed-4e3b10221231 bp-3737010b-6643-498a-ae2d-058b00221231 bp-e5075232-14c2-4c2e-8eb5-485bf0221231 bp-63dd2f58-9999-4dbd-a72f-e7a520221231 bp-771344f7-1c3c-4b93-99ed-24fb10221231 bp-5608cb88-4378-4cb7-b1c9-dd7630221231 bp-b3f2900f-9003-4497-9ba9-5678f0221228 bp-05c9684b-ec01-4281-8418-722cb0221224 bp-5e2a5302-5b3f-4c49-8441-bdfc00221212 bp-1464836e-5cff-447b-a6f1-5ad9f0221120 bp-e96f8a88-9499-4d84-87aa-559a90221120

Asked by James Renken 1 year ago

Last reply by RachelGomez161999 1 year ago

  • Archived

Youtube thinks I'm offline

Please help. I've been trying every solution I've seen online to correct this but nothing works. I get that error message saying I'm offline with YouTube. Only on Firefox… (read more)

Please help. I've been trying every solution I've seen online to correct this but nothing works. I get that error message saying I'm offline with YouTube. Only on Firefox browser. I've turned off my add blockers and other add-ons but nothing helps. I've refreshed Firefox, dumped cookies etc. I'm running windows 10 and always get the latest version of Firefox. I use YouTube for my video entertainment instead of TV and am becoming extremely aggravated. Thank You, C.J. Johnson.

Asked by ceejay51 1 year ago

Last reply by jonzn4SUSE 1 year ago