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Access to banking websites

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I … (read more)

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh

Asked by ronmanagh 1 year ago

Answered by cor-el 1 year ago

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Firefox 100.0.1

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works… (read more)

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works again.

Al those other solutions you guys give like clear cache disable en able etc don't work and take hrs of time

When oyu push a other update through some 1's throat atleast make it that it A)works B) option to roll back . TY

Asked by Firefoxuser 1 year ago

Answered by Firefoxuser 1 year ago

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Built in screenshot tool: How to hide notification when shot taken?

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste thing… (read more)

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste things by now. Even worse, it overlays on other applications and pesters me there for about 10 seconds until I close it. Can this notification be hidden in about config or do I have to find a community add on that does the same thing, but without this stupid notification?

Asked by gsrgtrdg4565653 1 year ago

Last reply by Ming Ze 1 year ago

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Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 year ago

Last reply by FredMcD 1 year ago

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Printing

When is Mozilla bringing back the "page" feature (or just a "print" command) so that users can print directly from the browser? This missing feature has been noted by cou… (read more)

When is Mozilla bringing back the "page" feature (or just a "print" command) so that users can print directly from the browser? This missing feature has been noted by countless support requests over the last two years. It's clearly something your user base wants. If Mozilla doesn't want its browser to go the way of Internet Explorer, it needs to listen to its customers.

Asked by 7568924 1 year ago

Answered by Paul 1 year ago

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Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (read more)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 2 years ago

Last reply by Chris Ilias 2 years ago

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Some YouTube videos not showing the dates when they were uploaded

Firefox 100 Have you noticed this? It's been annoying me for quite some time, so I finally googled for a possible solution to the problem, and found this thread What's… (read more)

Firefox 100

Have you noticed this? It's been annoying me for quite some time, so I finally googled for a possible solution to the problem, and found this thread

What's up with some YouTube videos not showing the date it was uploaded?

It turns out that the user must zoom out the page until the date emerges, right where it is supposed to be. Apparently, not necessarily the same for everybody. In my case, from 100% to 80%.

But I still don't think there is a consensus whether the cause it is the website, the browser, or both. Nor is there a suggested fix except for this workaround.

Asked by noel_envode 1 year ago

Last reply by noel_envode 1 year ago

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Search Problems after Latest Update

Hello, I recently updated Firefox to Version 100.0 and Search functionality has been compromised. 1) On a New Tab, even if I place the cursor in the Google search pane … (read more)

Hello,

I recently updated Firefox to Version 100.0 and Search functionality has been compromised.

1) On a New Tab, even if I place the cursor in the Google search pane in the window, anything I type goes directly into the web address bar (sorry I do not know the proper name for the URL text box at the top of the browser.)

2) If I search for "Boston Celtics", the URL box changes to: https://www.google.com/search?client=firefox-b-1-d&q=boston+celtics , but the browser never opens the Google results page, and never goes to a result.

3) The Browser will NOT open google.com. It just freezes

4) Basically, I can no longer use Google, and that is a problem for me.

When I check for Firefox updates, it says that I am up to date.

I would appreciate any guidance you can provide. Without Google search, I will likely be forced to use another browser and I have been a longtime fan of Firefox.

David Pineau

Asked by davidgpineau 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Security Question regarding Extensions

I installed an extension from a website(not from addons.mozilla.org) and found it a bit suspicious so after around using it for 1 minute immediately removed it... So will… (read more)

I installed an extension from a website(not from addons.mozilla.org) and found it a bit suspicious so after around using it for 1 minute immediately removed it... So will an extension be able to access root/admin permissions if it had some malicious script executed(I am using debian) or can extension access system files,modify,delete or install/download anything without the users' permission?

Thanks in advance AVC

Asked by avcalternative 2 years ago

Last reply by FredMcD 2 years ago

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Roll-back

PLEASE let me go back to the previous version temporarily. Since the latest update I have lost a lot of data that has taken me years to amass. I need to get back there an… (read more)

PLEASE let me go back to the previous version temporarily. Since the latest update I have lost a lot of data that has taken me years to amass. I need to get back there and take care of it before I move to the latest (100 I think) version.

Asked by marine65 1 year ago

Last reply by FredMcD 1 year ago

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Website opens at bottom page of site

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a wa… (read more)

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a way of preventing this?

Asked by shaverdave 2 years ago

Last reply by FredMcD 2 years ago

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"Supposed" added security

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device agai… (read more)

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device again, your system ignores it. This "Added Security" is not helpful. nor is it adding any security to anything. All you are doing is making me look for other web browsers. Google Chrome does not do this. Safari does not do this. Opera does not do this. I do not need to be contacted via text message, OR ANY OTHER WAY, to gain access to MY email account. Stop holding me hostage!!

Please tell me how to get rid of this absolutely horrible "feature."

Asked by shremson 1 year ago

Last reply by cor-el 1 year ago

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AOLattachments not opening

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enh… (read more)

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

Asked by DavidWalker 2 years ago

Last reply by cor-el 1 year ago

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Gmail activity is blocked!

Gmail activity is blocked, all of a sudden on my Windows 10 PC. Why? I do not want to use Chrome, it is not secure. I don't want to be forced to use my cellphone every… (read more)

Gmail activity is blocked, all of a sudden on my Windows 10 PC. Why? I do not want to use Chrome, it is not secure. I don't want to be forced to use my cellphone every time I want to use Gmail. Please explain, and offer solutions, thanks!

Asked by scolburn 1 year ago

Last reply by FredMcD 1 year ago

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Windows 11 Video Playback Issues

Videos don't play in Firefox after updating to Windows 11. They just perpetually load. Playback works fine on Google Chrome, I'm not sure what could be causing this. I tr… (read more)

Videos don't play in Firefox after updating to Windows 11. They just perpetually load. Playback works fine on Google Chrome, I'm not sure what could be causing this. I tried reinstalling, disabling all extensions, clearing cache, etc. and nothing has worked.

Asked by Chrissy 1 year ago

Last reply by jonzn4SUSE 1 year ago