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not downloading

One of my 3 emails is not downloading after not being on computer for 2 months.Other 2 work fine. On settings for that account the syn in the menu is not showing? Shows o… (read more)

One of my 3 emails is not downloading after not being on computer for 2 months.Other 2 work fine. On settings for that account the syn in the menu is not showing? Shows on the other two. On start up it downloaded messages but they don't show? Several had some malware that my antimalware took care of. Messaged downlload just fine on my phone for that account.

Asked by anderson15 4 months ago

Last reply by Matt 4 months ago

Uninstalling and reinstalling - WITHOUT losing emails!

Hi, I am a new TB user, and love it so far :) However, I am on Fedora (new to that too) and installed it via the Fedora repository rather than Flathub. You don't ne… (read more)

Hi, I am a new TB user, and love it so far :) However, I am on Fedora (new to that too) and installed it via the Fedora repository rather than Flathub. You don't need to know that though, the upshot is...

I need to uninstall TB, and then install it again immediately (from another source). I spent WEEKS getting help from a coder who wrote me a python script and all sorts of headaches to get my massive 20 year email archive converted from mac into TB. So I have tons of nested local folders, and all settings set up nicely. I am scared of losing stuff, account details, settings, worst of all local folders and the emails contained in them.

Please can someone advise me how best to go about uninstalling it and reinstalling it while leaving my entire profile, emails, settings, accounts intact. Is that possible? Thanks

Asked by mozilla516 4 weeks ago

Last reply by Matt 4 weeks ago

Unable to access my Gmail accounts

Since 'upgrading' to the Supernova version, I have multiplying problems. I have 3 gmail accounts, all of which I used to be able to access through Tbird. Nice and easy!… (read more)

Since 'upgrading' to the Supernova version, I have multiplying problems. I have 3 gmail accounts, all of which I used to be able to access through Tbird. Nice and easy! I use POP, not IMAP. Very soon after loading one of the 115 versions, I lost access to one of my accounts. That was some weeks ago now. I tried deleting the account from Tbird and then re-adding it. I got an error message from Google. I have tried it MANY times with the same result, and so can no longer access it via Tbird. I have needed to access direct online via Chrome and Gmail and copy to one of my other gmail accounts which Tbird DOES read OK. Now a second account is experiencing the same problem. I have not deleted it from Tbird, as I don't want the same fiasco again. BUT, every few minutes, as Tbird checks my emails, I get a login window which I complete – which produces the same Google error message. This means that Tbird no longer accesses THAT email account, either. I now have only one Gmail account that Tbird can access, and I am concerned that that one may also fail. I SHOULD PREFER TO REVERT TO THE TBIRD VERSION WHICH IMMEDIATELY PRECEDED THE FIRST 'SUPERNOVA'. As far as I can see, Supernova is a disaster. There are other minor frustrations with it, which were not there before. I have a LOT of information stored in many folders and sub-folders, which previous Tbird versions handled well. Supernova is still OK with them, but I want to be sure to preserve all that information if I need to delete Tbird in order to revert to an earlier (and therefore reliable!) version.

Asked by blackberrylane.co.uk 4 months ago

Last reply by sfhowes 4 months ago

Creating new GMail account fails: 0x80004005 [nsiMsgAccountManager.createIncomingServer]

I'm using Thunderbird on Linux Mint. The installation is the same one I've had for awhile, with two email accounts in it, one being GMail. Today I changed my Google p… (read more)

I'm using Thunderbird on Linux Mint. The installation is the same one I've had for awhile, with two email accounts in it, one being GMail.

Today I changed my Google password. I expected Thunderbird to prompt me when the old password failed; and it did, except the window it showed me was entirely blank, except for a URL bar at the top which was to Google's domain.

I tried it several times, same result. I closed Thunderbird and restarted. This time the window prompting me about the GMail connection had stuff in it, but it showed a Thunderbird logo and seemed to want me to "log into Thunderbird" or something (not Google). I think I clicked a button to advance through that screen and something else went wrong, IIRC.

I decided to just delete the GMail account and rebuild it from scratch. In "create account"; it succeeds at finding a configuration for GMail, where IMAP is selected over POP3. I press the "Done" button, but a yellow bar becomes displayed:

Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsiMsgAccountManager.createIncomingServer]

And it also says "Checking password..." with a spinning hourglass that never resolves.

Any thoughts?

Asked by Vance 4 months ago

Last reply by Wayne Mery 4 months ago

Moving Thunderbird to a new computer

After messing with it for about 8 hours I got it resolved*** I'm moving thunderbird to a new computer. So far I've created a new profile on a the new computer's… (read more)

      • After messing with it for about 8 hours I got it resolved*** I'm moving thunderbird to a new computer. So far I've created a new profile on a the new computer's G: drive and the program is also installed in a different folder on the G: Drive. (I'm planning to have two copies of Thunderbird on the computer). The other copy for different mailboxes will be on the C: Drive. I copied the profile from the old computer to the new computer's G: Drive in a separate location. When I open Thunderbird it lists all my email accounts in the moved profile but when I go into the inboxes they are all blank. I noticed if I left click on the inbox and go to properties it's showing the inbox location as the F: drive (which is where it was on the old computer) for example mailbox:///F:/Thunderbird/Profiles/......... I don't see a way to edit the inbox location. How can I change that so it's looking for the mailboxes on the G: Drive instead of the F: Drive? The path is also a little different between the two computers. The old computer was: F:/Thunderbird/Profiles/........ and the new computer is G:/Thunderbird Data/Profiles/.........


Also I don't know if this makes any difference...On the old computer a 32 bit version of Thunderbird was running even though it is a 64 bit computer. The new computer is running the 64 bit version. They are both updated to the latest Thunderbird release.

Thanks

Asked by junkmmc 1 month ago

Last reply by david 4 weeks ago

Can't connect to e-mail account

I am running Thunderbird 115.5.0 on a Win 7 Pro PC (yeah, I know). I recently retired and am trying to change from my work e-mail settings to my personal Gmail account. … (read more)

I am running Thunderbird 115.5.0 on a Win 7 Pro PC (yeah, I know). I recently retired and am trying to change from my work e-mail settings to my personal Gmail account. I have the incoming server set to pop3.gmail.com and the port to 995. Authentication is SSL/TLS and normal password. The outgoing server is set to smtp.gmail.com and authentication is No Authentication, with port 465. When I click on the Get Messages icon Thunderbird doesn't seem to do anything. Is there something else I need to do, or does one of the settings need changing?

Thanks!

David Ansley

Asked by David Ansley 5 months ago

Last reply by Matt 5 months ago

Download issues

Dear Friends at Firefox, There is only one reason that i'm using Firefox less and less ; because of the download files options. When i choose the option to download… (read more)

Dear Friends at Firefox,

There is only one reason that i'm using Firefox less and less ; because of the download files options. When i choose the option to download to a particular location, inspite of that, most files get down loaded to the firefox download folder and i always have to go there and then copy or move it out to a location desired.

There is no easily vavilable info about that.

Would request some info and help for the same. i have tried all that i could from the current browzer settings and it has not helped.

Been a loyal fan of Firefox and would love to have this resolved.

Thank you,

Ashish

Asked by ashman1998 2 weeks ago

Last reply by zeroknight 2 weeks ago

In order to update my iOS my firefox was deleted from apps. I just reinstalled but my bookmarks are gone.

Is there a way for me to retrieve my bookmarks? They have followed me through several macbooks, and reinstallations and this is the first time they've gone missing. … (read more)

Is there a way for me to retrieve my bookmarks? They have followed me through several macbooks, and reinstallations and this is the first time they've gone missing.

Asked by Michael Goldfarb 3 months ago

Last reply by cor-el 3 months ago

Add-ons in Firefox on Windows 11

I'm a recent reluctant user of Windows 11. I can't get Firefox configured the way I like it on the new Windows 11 machine. Every single time I try to find an extension,… (read more)

I'm a recent reluctant user of Windows 11. I can't get Firefox configured the way I like it on the new Windows 11 machine. Every single time I try to find an extension, I get a message "Gah. Your tab just crashed." I've tried the Restore This Tab option to no avail.

I uninstalled Fx, downloaded a fresh copy (using Edge, ugh) and installed it. I get the same result.

I had Fx running on the Win 11 machine, before I foolishly accepted an upgrade that took me to Win 11. I suspect that there might be a corrupted Profile or other vestige of that Firefox installation that is causing problems. (Or, because I used Edge to download MSofat hacked me.)

Can someone please tell me how to find and remove all vestiges of Firefox? I want to get back to a fresh slate and try again.

I'm posting this from my old and slowly dying HP laptop running Windows 10. Fx runs here, but the system is slower than Christmas to a 9-yo.

TIA

Asked by rabbit 3 months ago

Last reply by cor-el 3 months ago