All Products Support Forum

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.net" I think I have totally screwed up all the settings in trying to find a solution. I checked with my internet provider but no help. Could someone please help a very senior and very frustrated Granny? Thanks in advance.

i recently download firefox for a new computer when i went to search controls i noted that there was no choice for the address bar before i used the bar that had a search engines engine listed in the address bar but no i dont see it did something change at firefox i would still like a choice on watch search bar to use Im paul jensen beadoz@yahoo.co.uk

I am really frightened. An Apple support person had me erase my system and reinstall. When i down loaded Firefox none of my bookmarks downloaded. I tried sync now, nothing. Everything, a year of research, gone. What do i do?

bold textThe Update option responds that Thunderbird is up to date. obviously not true, since the current version is beyond 100. how to update?

Also, cannot get thunderbird to download email from msn.com

Apparently, I must have done something to the Firefox profile to prevent it from loading. I have uninstalled the program and even though I try to reinstall, I get the same message every time I try to run the install program. I just want to be able to get back into Firefox as it is the only browser that I have used for many years.

I have seen directions on this site on how to update FireFox but I can never seem to get to the 'about page'. I know it has to be simple, but it really does seem to be missing from Help link. I am pretty be sure this is operator error.

The main reason for this is it that I regularly get notices that my Firefox Browser is out of date/needs updating. I have had the auto update switch turned on, I tried to find the page with it off, most recently.

I've been a fan and user of Firefox a few years now...you all do an awesome job keeping it running stable and fast, Thanks ~BH

Where do I go to find the current updates? I have followed instructions on the support page, but it doesn't take me to anything but more questions. I get a dialog box on my screen saying there is an update and to download and restart. I did that, but it did nothing and I keep getting that dialog box. Where can I go to see if I have the most current version? I have been all over the FF pages and can't find anywhere that says anything refering to "current update available".

I just moved to W11 and Google Calendar is messed up. The Calendar portion is fine but there appears to be extraneous bleed through in other areas. I tried icognito but that did not help. When I use Chrome the Calendar is fine.

Migrating Thunderbird from POP to IMAP for my gmail acct on Linux Mint. Followed instructions from seveal help topics. All went well until a window popped up (Sign in to continue to Mozilla Thunderbird email). I've tried many different entries in the "Email or phone" box and none allow the "Next" button to work. Any suggestions? Thanks in advance, JK

Hi,

I started the process of installing firefox browser, had the installer start and complete and now I can NOT access the web?

Jeez, Really?

I am using Chrome to get to Firefox.

What do I need to do to correct this?

Getting display asking to update Thunderbird. Thunderbird is already updated to the latest configuration. I have been ignoring this display. Is this a fraud attempt?

In Thunderbird, I keep getting a message telling me that Thunderbird can't update my program and telling me to download Thunderbird. I have done this, and when I go to About Thunderbird, I am told that I am using 102.3.1 (64-bit) and that my Thunderbird is up to date. But I continue to get messages telling me to download Thunderbird. How can i stop those messages?

I DL'd LibreOffice. I went to Writer to create a master grocery shopping list. I figured I'd use a Table. It asked me if I wanted to Create a Database. I figured yeah, I'm going to probably create all kinds of grocery shopping lists. Per store. Per item. I want to cross reference items to compare. Perhaps keep records of store price and best sale price with date of sale. I don't know what is possible yet. Anyway, to create a LIbreWriter Database it errored that I needed to install a JAVA JRE. Java says FF doesn't support it.

It linked to Oracle whereby I could not find a comparable DL to JRE.

Support.mozilla seems to have been saying do it offline with a bunch of complicated workarounds.

I just want to do something simple to fix this. I have to do a complicated update for Win7 to 8 or 10, then to 11 and have been preparing backups on my 2TB HP with an already partitioned hard drive so I don't have time to mess around (plus medical issues make it difficult to do most days. I mention this because perhaps Win11 will factor into your reply.

What's the best thing to do? DL a specific/different Office Style Suite to work with FF? If so which? What's the safest way to go? Thank you for your advise.

Why can I see my e-mail messages and delete them for my djclwebster@saveourchurch.org, but not on my dwebster@saveourchurch.org account or the info@saveourchurch.org Should I "uninstall" Thunderbird to get back the older version or is there a solution for the new update?