All Products Support Forum

there are no compatible versions of my add ons or extensions and i have lost a boat load of tabs i had saved and i want them back so i want to go back to the previous version of firefox...i now have the new 17.0 and not happy i lost all my info and settings

Trying to update flash via the browser since that seems to be the only way now. But it refuses. The last 2 updates, every time I have tried, the Download is immediately canceled and no matter what I do it will not download. Last update I had to get a friend to send me the file directly.

• Firefox 17.00
• Shockwave Flash 11.4 r402
• Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
• NPRuntime Script Plug-in Library for Java(TM) Deploy
• Google Update
• Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
• 1.7
• iTunes Detector Plug-in
• The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
• Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
• DRM Netscape Network Object
• Npdsplay dll
• DRM Store Netscape Plugin

the icon disappears from bottom tool bar at the bottom of my mac book. Each time I turn computer on I have to go to trash bin/ documents. I have to double click on the firefox document. It opens a window, I have to double click on that, then it firefox will open. I would like to know how to get my icon back to the bottom of my mac book...

Everything from repositories to the FTP server is deleted. It's like Maemo is completely forgotten. Ovi Store hasnt been updated since Fennec 6. On the FTP servers there where v13,14 but now Maemo folders are deleted. Where I can obtain the latest alpha, beta & stable versions?

I find that my browser hangs a bit when playing games, don´t know if it might be attributed in having Firefox with 32 Bit instead of one with 64 Bit. Please advise. Thanks in advance

I recently had my PC service to remove severe malware. I had Firefox installed prior to service but when I got my machine back the icon looked different & I couldn't open Firefox. I downloaded Firefox again & it appeard to go thru the installation process but when I tried to open I received a dialog block that says location not found. I tried to uninstall Mozilla but am unable to do so. I am running Vista & IE9 (which apparently does not have a safe mode. The kicker is, I can't back up to a earlier time as the back ups were wiped while removing the malware.

I play a game on facebook Kindoms of camalot and have add ons that will not work with firefox 17. Is there a way or a place that I can go to to get firefox 16 or 16.0.1?

Desktop pc, windows 8 now. I see FF downloads specially for Windows 8. What FF should I download. I never used FF before but cannot play Pogo games on Windows 8 and wish to try Pogo with FF and see if it will work

When I click on Filed(in upper left hand corner of screen) a drop down box appears which includes several choices including Open File. When I click on Open File it shows many old downloads which I don't want or need to save. I can delete them individually but there are many many of them. Can someone give me guidance on how to deleter them all at one time. Thanks my friends.

I downloaded version 17 today- -i checked it several times-and tried unpacking it 3 different times--thinking it shorted out somewhere and didn't tell me Facebook has been telling me for weeks that I have an older version of the browser that doesn't support FB and I should upgrade. Tried to add a persona and get this message This Persona requires Firefox 3.6. You are currently using Firefox 3.5.7..

Please help! I can't watch your videos because dial up is so basic. I am home with health problems so going out now to coffee shops, etc not possible. Thank you!

I was running Version 15.0.1 on my Mac Powerbook G4 with OS10.5.8 earlier. When I tried to upgrade to Version 17 I couldn't. So I tried to reinstall or download Version 15.0.1. I still get a message telling me that is unsupported on my architecture. How can I get Version 15.0.1 to run again?

I recently had my PC cleaned as it had contracted a virus..now having reloaded Firefox I cannot reload nor can find any way to restore my toolbar and bookmarks, although there were also unwanted search engines before and I'd like to stick with Google. Is there any way I can have my old settings back before my PC was cleaned?

Every time I open a Yahoo finance page I get a pop up window from Firefox that reads as follows: "Opening DARTIframe.html" "You have chosen to open: DARTIframe.html which is a: Firefox HTML Document from: http://download.finance.yahoo.com What should Firefox do with this file? etc.

I have a Motorola Admiral XT603 with Firefox installed, works great. Now second exact same phone, won't install Firefox. Error message says it's not compatible with BOTH my XT603 phones, and won't let me install or update. 2 hours wasted. What am I missing????

Firefox automatically updated to the new version Firefox 17.0. My online shop application ( specifically the text editing) does not work correctly with this new version. How do I revert to the older version?