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Cannot download Thunderbird

Cannot download Thunderbird. The page [https://www.thunderbird.net/en-US/] has no download link. The page [https://support.mozilla.org/en-US/pro.../thunderbird] has a … (read more)

Cannot download Thunderbird.

The page [https://www.thunderbird.net/en-US/] has no download link. The page [https://support.mozilla.org/en-US/pro.../thunderbird] has a "Download" button but that just takes me to [https://www.thunderbird.net/en-US/] which has no download link.

I have spent a considerable amount of time looking at every page I can find, and there is no download link anywhere.

Apparently, I need some sort of telepathic powers to find Thunderbird, or, you just really, really don't want anyone to use Thunderbird.

I don't get it. (Literally and figuratively)

Asked by LM Hess 1 year ago

Last reply by LM Hess 1 year ago

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THUNDERBIRD MIGRATION FROM LENOVO WINDOWS 10 TO ACTIVE DELL WINDOWS 11

Please continue at https://support.mozilla.org/en-US/questions/1375256 Thank you Stan and David for your replies which were helpful but unfortunately I didn't express my… (read more)

Please continue at https://support.mozilla.org/en-US/questions/1375256

Thank you Stan and David for your replies which were helpful but unfortunately I didn't express myself clearly enough for which I apologise.

My USB Thunderbird back-up is from a LENOVO Laptop. The Thunderbird version is 91.2.1 (32 bit) running on Windows 10.

I have new DELL Inspiron with Thunderbird 91.8.1 (64 bit) running on Windows 11. I have successfully found in Mail -

  • Local Folders which contains .msf Filter Rules DAT folders for Trash (File), Trash.msf (MSF File), Unsent Messages (File), Unsent Messages.msf (MSF File)
  • pop3.iprimus.com.au folders for Drafts, Drafts.msf, Inbox,
Inbox.msf,
.msg FilterRules,
.popstate

Sent Sent.msf Trash Trash.msf

In the LENOVO back-up Thunderbird there are no matching like named folders or files to input into the DELL. nor are there any storage files with the extensions (mbox) or (sbd) folders.

SEPARATELY when I initially setup the new DELL I put the back-up USB is port and Thunderbird initial set-up provided a command to load data from that drive which worked ! In that case I selected the top option IMA ?which stored data on the cloud based server ? not the POP option.

What led to this major issue was a need by DELL to delete and repartition the SSD to resolve a problem which I discovered with AVAST and resolved. It was one of these parties that suggested that Thunderbird would automatic convert the old files and set-up appropriately. In all there were 6 individuals involved in at least 2 countries. I have spent countless hours on this new DELL PC with Windows 11. My time is quite stretched hence my delay in responding to your good responses.

Hopefully there's some additional info here which will help resolve the problem of retaining all msgs, folders and addresses.

Thanks again for your time in considering my problem and providing possible solutions.







I set up a new Dell 5510 Inspiron with the latest version of Thunderbird which runs well in Windows 11 environment. Previously when I set up a new PC I followed instructions which created a backup from the superceded Windows 10 Laptop on to a USB file Mozilla Thunderbird. I installed Thunderbird and compared the files and discovered 1 file which had no data in it and copied that data directly into that file and it worked perfectly - bringing across everything contacts, folders etc.

On the new DELL I followed the setup prompts and had no success - I activated the top box to store data, not on cloud but to retain on server. I uninstalled and tried again this time activating the box under the top one to store most historic data on Laptop - again no success. - comparing data was fruitless as there was no file with 0 data

It has been suggested that (with Thunderbird closed, I just copy the Back-up USB Folder "Mozilla Thunderbird" from the Window 10 Laptop over the "Mozilla Thunderbird" in Apps under Settings in Windows 11 and magically all (Contacts and email history in folders ) is supposed to happen. Reason is that the new Thunderbird App does all the conversion and set-up.

reluctant to do this as it's taken 2 weeks to reach this point and I don't wish to over-write those Thunderbird that have been received in that time.

Your advice would be appreciated. I the process as it has been suggested above OR is there another process to be followed ?

Thanking you in anticpation of your time to digest the above and respond accordingly.

Asked by ianwhitbread1 1 year ago

Last reply by Stans 1 year ago

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Some how Yahoo jumped in and displaye a yahoo page with no way of deleting it. I tried installing Firfox..But it became stuck half way..what should I do to get back to Firefox ?

Some how Yahoo jumped in and displayed a yahoo Home page with no way of deleting it. I tried installing Firfox..But it became stuck half way..what should I do to get back… (read more)

Some how Yahoo jumped in and displayed a yahoo Home page with no way of deleting it. I tried installing Firfox..But it became stuck half way..what should I do to get back to Firefox ?

Asked by antrum_amh 1 year ago

Answered by cor-el 1 year ago

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Trouble Moving the Thunderbird Profile to another Mac drive

I have a MacPro which runs three different OSes. I want to boot to any of them and be completely current with my email, so the goal is to locate the Thunderbird Profile t… (read more)

I have a MacPro which runs three different OSes. I want to boot to any of them and be completely current with my email, so the goal is to locate the Thunderbird Profile to a neutral, non-boot drive that is always available. I have an internal drive in one of my drive bays that is perfect for this. I tried to follow the directions for changing the "profiles.ini" file on my current boot volume, but even with that done, it still makes a new folder. I just want Thunderbird to quit referencing the old location and start referencing the new one. I thought I had updated the "profiles.ini" properly, and, having deleted the actual profile folder within the Profiles folder inside it, it still wanted to create a new one with all the default stuff empty. So it obviously was not looking to the Profile folder I had copied earlier to the neutral drive, even though I put the path in the .ini file and changed the path under [Profile0] and set IsRelative to 0. Should I also have changed the path to the [Install712DAF5A23ABECDC] portion of this .ini file to the new one and unlocked it?

Is there a way to ALSO have the "profiles.ini" file and all the apparatus around it on the neutral volume so that EACH version of Thunderbird, no matter which OS is currently booted, accesses this info from there?

I wish this kind of instruction was explained better.

Asked by Bill Planey 1 year ago

Last reply by Matt 1 year ago

  • Solved
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Trouble Migrating Thunderbird from superceded Laptop (old versions)to new Laptop which runs current version

I set up a new Dell 5510 Inspiron with the latest version of Thunderbird which runs well in Windows 11 environment. Previously when I set up a new PC I followed instructi… (read more)

I set up a new Dell 5510 Inspiron with the latest version of Thunderbird which runs well in Windows 11 environment. Previously when I set up a new PC I followed instructions which created a backup from the superceded Windows 10 Laptop on to a USB file Mozilla Thunderbird. I installed Thunderbird and compared the files and discovered 1 file which had no data in it and copied that data directly into that file and it worked perfectly - bringing across everything contacts, folders etc.

On the new DELL I followed the setup prompts and had no success - I activated the top box to store data, not on cloud but to retain on server. I uninstalled and tried again this time activating the box under the top one to store most historic data on Laptop - again no success. - comparing data was fruitless as there was no file with 0 data

It has been suggested that (with Thunderbird closed, I just copy the Back-up USB Folder "Mozilla Thunderbird" from the Window 10 Laptop over the "Mozilla Thunderbird" in Apps under Settings in Windows 11 and magically all (Contacts and email history in folders ) is supposed to happen. Reason is that the new Thunderbird App does all the conversion and set-up.

reluctant to do this as it's taken 2 weeks to reach this point and I don't wish to over-write those Thunderbird that have been received in that time.

Your advice would be appreciated. I the process as it has been suggested above OR is there another process to be followed ?

Thanking you in anticpation of your time to digest the above and respond accordingly.

Asked by ianwhitbread1 2 years ago

Answered by Stans 1 year ago

  • Archived

My RMM seems to have downgraded TB from 91.8.1 to 38.5.0

Hi All, I know that the first answer to this is going to be "ask your RMM provider" but... I use Datto RMM and they have an integration that can install and keep TB up … (read more)

Hi All,

I know that the first answer to this is going to be "ask your RMM provider" but...

I use Datto RMM and they have an integration that can install and keep TB up to date with the latest patches. I have TB installed in a stock system image that I use (v60 something I think) for one particular customer.

Unbeknownst to me, for the past few weeks RMM has been complaining that the downloaded TB installer "did not pass verification checks for its digital signature." and it had been failing to install updates. I'm still trying to find out exactly what that means, I understand what I says, but not why it didn't pass.

Up to this point it was identifying the currently installed version as "Mozilla Thunderbird (x86 en-US)" without giving a specific version number. I assume it was pulling this info from windows directly although I'm not sure and will ask Datto support.

From the RMM logs I see that a couple of days ago it stopped complaining about the digital signature and "upgraded" using the installer from https://download.mozilla.org/?product=thunderbird-91.8.1-SSL&os=win&lang=en-US.

The following day, it started reporting that the installed version was "Currently installed: Mozilla Thunderbird 38.5.0 (x86 en-US)" and I started getting support calls as "all of my email has vanished".

Uninstalling 38.5.0 and re-installing with a cleanly downloaded copy of 91.8.1 resolves the issue.

So, can anyone shed any light on what might have been going on here. Has there been a problem with the code signing cert?, was this a supply chain attack?, did someone accidentally upload a 7 year old build of the installer?

I think my problem is resolved but I would really like to be able to work out what the heck happened.

Anyone got any insight?

Asked by Gareth Westwood 1 year ago

Last reply by Stans 1 year ago

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Losing scrollbar arrows after every upgrade

I lost my arrows on my scrollbar again after an update early last month. I tried adding lines to the gtk.css config files with no success unlike I've been successful doin… (read more)

I lost my arrows on my scrollbar again after an update early last month. I tried adding lines to the gtk.css config files with no success unlike I've been successful doing in the past. It appears they are gone forever unless I can find another way to get them back. I noticed that the scrollbar arrows are gone on only Firefox and Thunderbird. As mentioned, this has happened in the past after some updates but in the past I was able to edit the gtk.css files in both gtk-2.0 and gtk-3.0 to get them back. Is there anything else I can try. I'm using the latest version of Ubuntu (Pop OS to be specific) and the arrows to the scrollbars disappeared around April 2nd for both Firefox and Thunderbird. I didn't notice any other applications where the arrows to the scrollbars disappeared. Is there something else I can try and a way to prevent this from happening in the future. This seems to be a common problem that happens every time there is an update.

Asked by mtonkinson 1 year ago

Last reply by cor-el 1 year ago

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Importing pst files

I just installed Thunderbird 91.8.1 and would like to migrate pst files generated by Outlook 2010. It somewhat works - if I do "Tools --> Import --> Mail --> Ne… (read more)

I just installed Thunderbird 91.8.1 and would like to migrate pst files generated by Outlook 2010.

It somewhat works - if I do "Tools --> Import --> Mail --> Next" and select Outlook, Thunderbird starts importing apparently all the pst files that are present on the PC, without allowing which ones to import to be explicitly specified.

Is there a way to specify which specific pst files are to be imported?

Asked by m.beizer 1 year ago

Last reply by Stans 1 year ago

  • Solved
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Cannot upgrade to Thunderbird 91.8.1

Good Evening, I had to reinstall Windows 10. My computer repairman installed Thunderbird along with much of my software. Since the reinstall I cannot Upgrade to Thunderbi… (read more)

Good Evening, I had to reinstall Windows 10. My computer repairman installed Thunderbird along with much of my software. Since the reinstall I cannot Upgrade to Thunderbird 91.8.1. The auto update fails and the re-install does not upgrade to the new version. I have downloaded the new version many times and it still stays with the old version after the re-install. A couple times Thunderbird said I had the new version after I re-installed Thunderbird, but after restarting Thunderbird it goes back to the old (91.7.0) version.

Should I delete Thunderbird before I try to install? If I do will I loose all of my E-mail and folder information?

I would appreciate any advice. Thank you, Terry Prather [removed email from public]

Asked by tanddiv 1 year ago

Answered by Stans 1 year ago

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Collections/account recovery

I recently upgraded my Phone and now using Android 12. I logged into my Mozilla account using my email address successfully so it seems but now my saved collections have … (read more)

I recently upgraded my Phone and now using Android 12. I logged into my Mozilla account using my email address successfully so it seems but now my saved collections have disappeared..What's interesting is that now when I look and my profile ID it shows a different user name. What can I do to recover my account etc ? Not sure what the issue is here.

Asked by George 1 year ago

Answered by Paul 1 year ago

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It Just won't work qwith Microsoft Exchange!

Today, I am very dissapointed to report, I will be leaving Thunderbird after 20 years... Because it does not work with Microsoft Exchange Server. I am soooo dissapointed… (read more)

Today, I am very dissapointed to report, I will be leaving Thunderbird after 20 years... Because it does not work with Microsoft Exchange Server. I am soooo dissapointed!

Asked by tw99lr 1 year ago

Last reply by david 1 year ago

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Thunderbird setup with Gmail Account

Hello, I've just set up Thunderbird on my IMac OS Monterey version 12.2.1 and have synchronized my gmail account. However not all folders have migrated. What is causing t… (read more)

Hello, I've just set up Thunderbird on my IMac OS Monterey version 12.2.1 and have synchronized my gmail account. However not all folders have migrated. What is causing this and how can I fix it? Thanks!

Asked by dieter76 1 year ago

Answered by Stans 1 year ago

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Moxilla backup error

i recently lost my computer to destruction. i have a number of files saved by Mozilla backup on a thumbdrive. i have several backup files dating from 2014 all the way unt… (read more)

i recently lost my computer to destruction. i have a number of files saved by Mozilla backup on a thumbdrive. i have several backup files dating from 2014 all the way until now. after re-installing Firefox on a new computer, i tried MozBackup to restore my old Firefox from the latest file dated a coupla of months ago this year. the files have names like Firefox 16.0.2 (en-US) - 2013-01-05.pcv or .pfc. when i tryt and load it into backup it saysit isn't a valid backup file. how can i get this to work?

Asked by judgeraye 2 years ago

Answered by -elison- 1 year ago

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Can't send or receive mail

I upgraded from Thunderbird 52 to version 91. Even though all the account settings appear to be correct, I can neither send nor receive mail. What the -- is wrong? … (read more)

I upgraded from Thunderbird 52 to version 91. Even though all the account settings appear to be correct, I can neither send nor receive mail. What the -- is wrong?

Asked by William Peyser 1 year ago

Last reply by Stans 1 year ago

  • Archived

may have to reinstall Thunderbird again

My windows 10 took a powder and had to have it repaired The thing that i may not be able to get are the add ons and the address book that i had on it they are install… (read more)

My windows 10 took a powder and had to have it repaired The thing that i may not be able to get are the add ons and the address book that i had on it they are installing anew hard drive but were able to back up some of the files and such. I know it is something about address book and history but not sure how to do it .i and when it comes back can i come back and get help

Asked by Mary 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Importing from outlook 2007 to Thunderbird

The situation is bad for my hard drive, not enough room to import the outlook files into TB. So is there a way of moving the destination for the import function to anothe… (read more)

The situation is bad for my hard drive, not enough room to import the outlook files into TB. So is there a way of moving the destination for the import function to another drive so I can collect my eamils to use in TB?

OR

Can I somehow split the import of the emails into 2 or three attempts then save to a memory stick step by step?

I am really stuck so any help I would appreciate please!

Asked by jbtutoring 1 year ago

Last reply by david 1 year ago

  • Solved
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Thunderbird help. Had to delete then reinstall. Are my local folders all gone now?

I experienced a problem with Thunderbird suddenly not recognizing my password. Kept giving me a notice that said my password/account had been "blacklisted". I've never se… (read more)

I experienced a problem with Thunderbird suddenly not recognizing my password. Kept giving me a notice that said my password/account had been "blacklisted". I've never seen that in 20 years. I called my local internet company, Comcast.net for help. He walked me through deleting and re-installing several times before it dawned on me that Bitdefender (anti-virus software) might somehow be blocking my password. I turned off VPN and unchecked all the boxes at Bitdefender. And I could suddenly reinstall Thunderbird e-mail addresses. HOWEVER, all the folders, which I think were stored locally (on my laptop) are gone. I had lots of stuff I use on a daily basis in those folders. How do I get them back? Can I get the back? My server is IMAP but I don't know if they were stored online or on my laptop. Somebody help me, please?

Asked by jezbel 1 year ago

Answered by Stans 1 year ago