All Products Support Forum

ever since i was in Portugal, and a repairman needed my phone to access our contract for a car repair, my web pages constantly show up in Portuguese. no matter what i set my page to, and it SHOWS it is set in English, i still keep getting pages opening up entirely in Portuguese..and have to work my way thru to reset it BACK to English.

what  is going on ?

I enjoy Firefox, however I've recently realized that hackers are using the Firefox browser to attack and enter my system, despite a firewall and VPN and even in private browser. I've been forced to cease use of the Firefox browser and decided to bring this to your attention after realizing that this surely will become widespread if not already. Is Firefox aware of such attacks and if so what are you doing about it and when do you think I will be able to safely use your browser again? Also I'm open to explore any suggested setting that may help with the security of your browser. Thanks.

hi guys, i want to change my default favicons but i cant find this path on my mac.

.bookmark-item {

 list-style-image: url("chrome://global/skin/icons/defaultFavicon.svg");

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

I have a website which belong to food and restaurant. It provide food to peoples. But when im doing technical of my website. I check my website in lot of browser. In fire fox my website shown late from other browser. If you seen this then please help me. https://prontopizzaandrestaurant.com/ and visit our website.

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm having these problems happening on sites I've used for years. If I use another browser it will work with no problem. In fact after talking with some of the support people at some of the sites that won't work, the suggest trying another browser which works fine. I'm talking like American Express' website which I use a lot. There are other sites other than credit cards that are not working correctly and again, their support agent will tell me to use another browser. I have tried different remedies like clearing cache, history, etc. I only use few addons like AdBlock which helps to cut down on trackers and information gathers. I have set my preferences to clear out my history and cookies. I have used Firefox for so many years without problems and with the same addons without any problems. So what is causing this to happen? I do enjoy using Firefox but if I have to keep changing over to another browser so sites will work, then maybe it's time for me to stop using Firefox.

I want to know if there is a way to make Firefox fully load a websites content

Like the video shown, this was taken on another browser, the browser used here is Edge, I had to scroll in order for it fully load its contents and on other browsers if there is such an option of loading it'll automatically load all the websites contents without me scrolling at all such as Brave.

https://tempclip.com/RO5TtZYLAlf3oz7/watch