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'Manage Bookmarks' option is showing up twice

The most recent update to Firefox introduced duplicate 'Manage Bookmarks' option in the bookmark drop down. Is there a way to remove the bottom one in an option that I'm … (read more)

The most recent update to Firefox introduced duplicate 'Manage Bookmarks' option in the bookmark drop down. Is there a way to remove the bottom one in an option that I'm not finding? The only thing I've found searching is from a few years ago talking about setting up a CSS file, which I've never done before.

Asked by tkalderman 3 months ago

Answered by cor-el 3 months ago

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What is the function for "Run Filters on Message"?

I am looking for a simple one-click or keyboard shortcut way of running all filters on the selected message. I've tried different filter extensions and had no luck. So … (read more)

I am looking for a simple one-click or keyboard shortcut way of running all filters on the selected message.

I've tried different filter extensions and had no luck.

So I have installed 'tbkeys' extension so I can create my own shortcuts. Now I just need to know the name of the function that is called from "Tools">"Run Filters on Message".

It will be something like "MsgApplyFilters" (that one doesn't work).

Thanks

Ed

Asked by ed.rogers 4 months ago

Answered by Agent virtuel 4 months ago

  • Solved

Newish user, lots of issues.

I just recently downloaded Thunderbird after using Mac Mail for years. Mail suddenly refused to display messages and no one on the Apple forum could figure out why. So I … (read more)

I just recently downloaded Thunderbird after using Mac Mail for years. Mail suddenly refused to display messages and no one on the Apple forum could figure out why. So I was advised to download Thunderbird. So far, I'm not a fan. Here are my issues: 1. Unread messages in the Inbox are in bold. But the bold is so close to the normal font that I can't tell them apart. Is there another, better way to mark unread messages? A tick/check mark? A coloured background? 2. Messages are automatically organised into conversations. But when the latest message comes in, the inbox message doesn't go bold. So there is no way of knowing where to find it. I have to go through all messages that have a conversation (more than one message in the inbox) and find one where the latest message is in bold at the bottom. It's a royal pain. I see the number next to the account on the left, but nothing is in bold on the right. Grrr. 3. The conversations are the wrong way up. I want the most recent message at the top, not the bottom. I would actually prefer not to have them in conversations at all, just the most recent message, but I realise that is probably asking too much. 4. There is no number next to the Thunderbird icon on my desktop when I get a message. I used to appreciate this in Mail. It told me if it was worth going to my inbox. With Thunderbird I have to open the program to find out. Ok, that's enough for now. I'd better not get started on the shortcomings of the search function, or how to bring the unread messages to the top of the inbox list... There are just too many issues to address is one posting. Thanks for any help you can give.

Asked by Clive Chafer 4 months ago

Answered by david 3 months ago

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Wish for a "send again" function

I find the "send again" function in Apple Mail useful, but don't see anything like it in Thunderbird, which I prefer to use for the majority of my email. Am I missing th… (read more)

I find the "send again" function in Apple Mail useful, but don't see anything like it in Thunderbird, which I prefer to use for the majority of my email. Am I missing the area where it's available, or is it something developers could add? Thanks!

Asked by liztom.cooksey 1 year ago

Answered by david 1 year ago

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GIFs still not disabled

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firef… (read more)

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firefox, or even the current page and returned to it they were back on. How do I keep them off permanently?

Asked by luvec 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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customize a mail

Look at my screenshot - I have this little light blue bar at the bottom only when I am writing a mail, it does not appear in any other groups. How can I get rid of it? … (read more)

Look at my screenshot - I have this little light blue bar at the bottom only when I am writing a mail, it does not appear in any other groups. How can I get rid of it?

Asked by Slawomir Dzwonek 7 months ago

Answered by david 7 months ago

  • Solved

No support of 64bit PKCS#11 drivers for signing device (i.e. smart cards) on 64bit Thunderbird

Hi, I have a 115.6.1 (64-bit) version of Mozilla Thunderbird, and yet the device manager does not accept 64bit PKCS11 drivers (from C:\Windows\SysWOW64) for smart cards (… (read more)

Hi, I have a 115.6.1 (64-bit) version of Mozilla Thunderbird, and yet the device manager does not accept 64bit PKCS11 drivers (from C:\Windows\SysWOW64) for smart cards (tried several smart cards). It only accepts 32bit drivers. I have a smart card which does not have a 32bit PKCS11 driver.

Does anyone know why a 64bit version of thunderbird does not support 64bit PKCS11 drivers? Would any of the developers be able to address this please?

Thank you.

Asked by kralpatr 4 months ago

Answered by kralpatr 3 months ago

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screen so large and can't see the message. how to delete the red circled part.

screen suddenly so large and can't see the message. how to delete the red circled part to make the message larger so I don't have to scroll to see it. have adjusted the … (read more)

screen suddenly so large and can't see the message. how to delete the red circled part to make the message larger so I don't have to scroll to see it. have adjusted the font size, etc. but nothing changes

Asked by jopopek 4 months ago

Last reply by Matt 4 months ago

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How to change what folders are displayed?

Hi, I have a Windstream email account connected to Thunderbird. In all my account has 9 folders under my Inbox. However, in Thunderbird, only 5 show up. It's ok if TB can… (read more)

Hi, I have a Windstream email account connected to Thunderbird. In all my account has 9 folders under my Inbox. However, in Thunderbird, only 5 show up. It's ok if TB can only handle 5 subfolders under an inbox. However, some of the ones that TB displays, I don't want or need in TB; but some folders that don't show up, I do need to access on TB. One folder that does not show up is one I recently created on the Windstream email website. I have looked all over TB to try to find how to toggle which folders and subfolders appear for an email account. Can anybody help?

Asked by heced 1 year ago

Answered by Matt 1 year ago

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My problems with the new (and old) Thunderbird

I am afraid that I am not at all happy with the new version of Thunderbird. It may be that as I get used to it I will find some of the new features helpful, but right no… (read more)

I am afraid that I am not at all happy with the new version of Thunderbird. It may be that as I get used to it I will find some of the new features helpful, but right now I am more concerned about what was taken away that was helpful:

   a) I keep getting 'not responding' -- especially when trying to set my theme 'yet again (and again, and again)!!!!  I am mostly shut-in due to illness and the themes make a difference emotionally compared to a stark 'black and white'.  Furthermore, what is the point of having TB themes when they don't hold -- I often have to re-set mine several times a day
   b) tabs are now hidden -- I need to colour-code messages so I know which I need to get back to soon or can wait. Having them hidden under that new right arrow makes extra steps to do so
   c) the row of custom colours no longer hold: what is the point of being able set a row of custom colour if they don't hold!!!  I used different colours to indicate different responses in a thread -- thereby having an immediate way to see the order of responses.
   d) I need layers of sub-folders -- often to add a new name to a group I belong to, or a new year.  I have been asking again and again over several years for the ability to create a new sub-folder WHILE one is moving an email from the inbox to a folder or sub-folder.  Having to 'go' to the folder first, make a new sub-subfolder, return to the inbox, and then move the email is an unnecessary waste of time. 
   e) 'a picture says a thousand words' -- emojs are so useful in this way, especially when one is tired or can't think of the right words to say.  This feature was taken away years ago, and I wish that TB would bring it back.  The minimal 'yellow faces' are minimal useful.
   I am not techy enough to really understand what you have written below - what is a 'message context menu' and 'mock-ups'.  However, it seems to me that the TB functons (at least the ones that I need) are getting less and less useful and increasing 'cognitive burden'.
   Sorry to be so negative, but I do wonder who TB is trying to please/appease -- it is not this user.
   Blessings

Asked by Pashta MaryMoon 7 months ago

Last reply by Wayne Mery 3 months ago

  • Solved

When using a Gmail account, how can you tell Google that a message was misclassified as spam (to teach it)?

When using a Gmail account, how can you tell Google that a message was misclassified as spam (to teach it)? To clarifiy: I am not using Thunderbird spam filtering, just G… (read more)

When using a Gmail account, how can you tell Google that a message was misclassified as spam (to teach it)? To clarifiy: I am not using Thunderbird spam filtering, just Google. Some messages end up in my Junk folder and I want to tell google they are not spam. In Gmail web UI there "Not spam" menu action for that.

Asked by Vadim Zaliva 4 months ago

Answered by Vadim Zaliva 4 months ago

  • Solved
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How do I turn off this new address bar feature? This thing, with the buttons?

[See uploaded image] I don't know what this is, what it's called, or why the someone in your UI/UX team continues to think that it's a good idea to change the keyboard n… (read more)

[See uploaded image]

I don't know what this is, what it's called, or why the someone in your UI/UX team continues to think that it's a good idea to change the keyboard navigation in the browser with all these new, special, or whatever controls that are ultimately useless.

How do I turn this off?

Asked by metalphoenixrising 1 year ago

Answered by metalphoenixrising 1 year ago

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New old Bug in 106 With Tabs Space Usage

Hi! I hardly use tabs, and I have a widescreen notebook. So one of the most important features a browser must have is not to waste vertical space. Unfortunately, Firefe… (read more)

Hi!

I hardly use tabs, and I have a widescreen notebook. So one of the most important features a browser must have is not to waste vertical space.

Unfortunately, Firefefox still has always tab bar open even if there is only one tab.

There was a css code to overcome this problem. Unfortunately, it does not work with FF 106 anymore (another one stopped working with 103). It always shows a "+" sign and uses vertical space.

1. ) How can I get rid of the tab bar? Is there a working css code or is it a feature now of FF? 2.) BTW, also one of the most important addons for me "I don't care about cookies" is not working anymore 3.) How can I fully stop updates? They are causing far too many problems 4.) I already know that css and addons are not officially supported by Mozilla.

Dimi

Asked by DimiSp 1 year ago

Answered by DimiSp 1 year ago

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Keeping colorways theme after moving to new laptop

I have recently bought a new laptop and installed Firefox, which I have been using for a long time. After signing into my Firefox account, everything synced over to my ne… (read more)

I have recently bought a new laptop and installed Firefox, which I have been using for a long time. After signing into my Firefox account, everything synced over to my new Firefox account, apart from the colorways theme that I chose with the Firefox 94 update - mine is "Foto - Soft". Is there any way that I can get this theme on my newly installed version of Firefox? Thanks.

Asked by shutupimogen 1 year ago

Answered by cor-el 1 year ago

  • Solved

Thunderbird still shows deleted folder

Using Thunderbird 115.5.0 on a Mac. I started using Thunderbird around 3 weeks ago. I added several of my accounts. On some accounts, it shows folders that I have delete… (read more)

Using Thunderbird 115.5.0 on a Mac. I started using Thunderbird around 3 weeks ago.

I added several of my accounts. On some accounts, it shows folders that I have deleted months or years ago. They were not visible in Outlook or on the web interface. Now they are visible in Thunderbird.

These folders are shown in italics and greyed out. I cannot delete them in Thunderbird or interact with them in any useful way. They are just annoying. Any way to get them removed? Or at least hidden?

Thanks

Asked by matthias.nagy 5 months ago

Answered by sfhowes 5 months ago

  • Solved

new e-mail account has its own folder

Hello. I just removed and added again an e-mail account and now I have a folder for this e-mail account aside from local folders. I do not want it to have its own folder… (read more)

Hello.

I just removed and added again an e-mail account and now I have a folder for this e-mail account aside from local folders. I do not want it to have its own folder. My other e-mail accounts just use the local folders, they do not have their own folders, and it was the same for this one before.

How can I add this e-mail account to the local folders instead of having its own folder ?

Thanks

Asked by dom83 5 months ago

Answered by Matt 5 months ago

  • Solved
  • Archived

thunderbird 102.1.2 new install, new user - I cannot get to "options" menu (not under three bars, not under settings)

thunderbird 102.1.2 new install, new user - I cannot get to "options" menu (not under three bars, not under settings) I want to set the font size for folder names, subje… (read more)

thunderbird 102.1.2 new install, new user - I cannot get to "options" menu (not under three bars, not under settings)

I want to set the font size for folder names, subject lines, and so forth. Various web entries say to go to "options" - but I cannot get to "options" - it does not appear under the 3-bar icon, it doesn't appear under the various settings buttons, it is not listed under "tools".

Asked by BryanWillman 1 year ago

Answered by david 1 year ago

  • Solved
  • Archived

Middle mouse opens pdf

Hello, when I click on link with middle mouse button it will open that link on next tab but doesn't "jump" there, which is fine. But when I do the same with pdf links, it… (read more)

Hello, when I click on link with middle mouse button it will open that link on next tab but doesn't "jump" there, which is fine. But when I do the same with pdf links, it will automaticly "jumps" on the pfd file. And I don't want to. I want to open it like normal link (on next tab in background), because I have a lot of pdf files to open, and this makes it difficult to do it qucikly. Before some weeks this wasn't a probem, it started now.

Bes Regard, Josef

Asked by josef.benes 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago