All Products Support Forum

Hello, I use Firefox with window 10. Recently when I open Firefox, I notice,the a bars the top are occupying 40% of the screen. This leave me much smaller area to see any content on the web. I have tried to reinstall Firefox. I even restore windows 10 to previous day and it did not help. Now I run out of any idea how to solve the problem. Thank you for your help, Xoo.

My firefox collapsed a couple of times (I don't blame it my browsing contained around 40 tabs XD). However, when I restarted the browser all of my addons went missing also I cannot add any new addons tried the ones recommended by the browser. I also tried to update the browser and all the troubleshooting options I could find. The issue is not detected by any troubleshooting I tried. So please help me restore somehow my addons or at least make me able to install addons at all. Thanks

When I type (c) in Thunderbird it autmotically changes to the copyright symbol. Also, when I type the number 100 Thunderbird changes it to a red symbol. How can I stop this from happening?

Hi there,

"Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks.

Pls, let me know what to do. MD

hello there!

i have had this persistent issue: when a site seems broken, i used to be able to try turning off Enhanced Tracking Protection, by

   Clicking on the shield Icon to the left of the address bar, then
   Toggling the switch at the top of the panel.

But for the past week or two, the toggle button stays on and i canno toggle it off.

Also, a related issue, ie.the reason ive mos recently tried to do this, is so i can view the whole yelp review web pages. I used to be able to, but fo the pas few weeks a large portion of these pages hav blanks instead of reviews. I cannot even view the review i myself posted a week ago!

For example, this yelp business page link text

if you scroll down to beneath of where it says:

'''Ask the Community Ask a question Yelp users haven’t asked any questions yet about Precision Dentistry.'''

there should be text and photos of companies' reviews and info. But instead, all i ever see are grayed out empty boxes.

I have tried:

disabling all my add-ons, 

private browing mode,

restarting firefox, 

turning of all tracking protection from the main firefox preferences pane, rebooting my computer, and clearing all history for everything. I have also googled this up the yinyang but no one else seems to be having similar issues.

Any ideas? if you could please help with this issue i'd be very grateful!

Hello,

I am looking for a toolbar addon that allows shortcuts to local applications. Example, shortcuts to notepad, word, calc etc... on a toolbar (like the firefox [CTRL]+[SHIFT]+[B]-toolbar)

There are launchers and such to launch applications, but I just want a dedicated toolbar for this where I can place shortcuts to firefox tools/utilities on there.

10+ years ago there was an addon for firefox that was a simple toolbar which could handle url's, local applications...anything as long as it could be created as a shortcut on the desktop. But I can't find it anymore it probably got dis-continued.

Any suggestion is very welcome.

Thanks.

Hi guys,

I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys.

As web screen states before generating the key I need to confirm it via email, however no confirmation email was sent to "[email address]". This might be relevant to the issue, the account email was changed from "[email address]" to "[email address]" some time ago.

We've checked the following link trying to troubleshoot the issue on our end, but had no success. We haven't found the way how to resend the email via UI.

Could you please resend the confirmation email for API key to "[email address]" once more?

Thanks in advance, Vladimir from Kaseya Inc.

I'm using and old operating system on my computer, and the latest version of Firefox seems to overtax my graphics card, even with the most mundane websites and functions. So, I had to downgrade versions to the one just previous to today's update to even get here. However, it makes you create a new profile instead of using an existing one. Is there some way to get around this?

I'd like to be able to configure the format of numbered lists, both for a particular list in an email, and as a default template that will apply to all future emails that I compose.

I can find no documentation on how numbered lists are supposed to work. Mine are currently giving me roman numerals at all levels, e.g.

1. Top level

 1.  Next level
   1.  Lower level

I've come across some interesting options, including particularly https://support.mozilla.org/en-US/que.../1052897, which I've tried, but it doesn't work for me.

Please help!

Hey,

i try to use firefox multiaccount container but it does not work. Better said if i add the add-on it does not show up in system bar (up in the right corner), but you can see it in the add-ons and themes setting menu. So there is only half of layout given but no function of it at all compairing to other persons using it, e.g. "how to use firefox multiaccount container tutorial videos" etc. Trying to handel the settings of it with the add-ons and themes menu does not help.

I use the firefox browser protable eddion for windows at my laptop and it seems to be that all settings are recent. As well it does not seem to be that i use there any privat tab where it does not work i guess?!

May someone can help me?

Greats xprt352

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it gone and nowhere is there instructions on how to remove it...I have contacted the dev. we'll see...

It is my business computer and I don't like software, apps, code, extensions or add-ons that i cant get rid of.

Any help would be appreciated.

Jim

I have been seaching for the solution for the whole day, and i found the closest one. It Does remove tabs, windows buttoms, but the background bar still remains, and i dont need it this way. So thats the code i used to make it >>>>>

1. main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar .titlebar-spacer {

       border-inline-end: none;

}

1. main-window:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {

 opacity: 0;
 pointer-events: none;

} /* This makes the bar shorter vertically but removes the 3 window buttons */

1. main-window #TabsToolbar {

 visibility: collapse !important;

} /* For full screen mode */

1. TabsToolbar[inFullscreen]{

 display: none !important; 

}

On the screenshot you can see what remains on tabs' bar place I need my browser to end just above the URL string, so there wont be empty space in the top of the monitor. Can you help me find solution for this problem, please?

I have the option set to always ask me if I want to open a pdf with browser, acrobat, or to download. I usually select open with Acrobat and, for the last few months, I have been getting an unwanted download as well. I found in the help articles that this is now the default action. For me, it usually means that at the end of a session i have to go to my desktop (my optioned destination for downloads) and clean it up by deleting every file I have looked at.

I recommend that you make that functionality optional. I just want to view the vast majority of things I open. For the few that I might want to download after viewing them, i would prefer to take a proactive step to download them after I have reviewed them.

I have my language settings to English, and English ONLY.

When I open multiple sites, or even try to log in and view my passwords ~ it constantly displays in Russian or some other language.

There is no helpful solution posted, and I have no idea to fix this. Again ~ only English is set in my personal settings.

Any advice?