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  • Archived

Old sync tabs

I have an old phone that recently(~1 month) stopped working. I synced my tabs before the device stopped working but had no immediate need for them. Now when i try to acce… (read more)

I have an old phone that recently(~1 month) stopped working. I synced my tabs before the device stopped working but had no immediate need for them. Now when i try to access those tabs on my pc, about a month later, I am unable to find them. My account shows that the device was backed up a month ago. Is there a time limit to access the tabs that i synced?

Asked by jonkh23 8 months ago

Last reply by Paul 8 months ago

  • Archived

accessing Firefox on a new phone

I recently bought a new phone. I have a total of three. The first two are semi-retired. They have aging operating systems and are no longer updatable. But I use them as w… (read more)

I recently bought a new phone. I have a total of three. The first two are semi-retired. They have aging operating systems and are no longer updatable. But I use them as wireless extension devices. About two hours ago, I installed and attempted to access Firefox search engine. I didn't remember the password. So I created a new one. That was successful. But then I had to enter a verification code. I did so and now there is a significant delay. This is in my new phone. Operating on Android 13. I'm accessing Firefox on one of my retired phones which are linked via WiFi to my new phone.

So, WHAT'S THE PROBLEM?????

I have a total of three devices, all with Firefox. Only one device has a sim card that is registered and subscribed.

Asked by Seppy 1 year ago

Last reply by Paul 1 year ago

  • Archived

firefox password and logins syncing on pc and android devices

In firefoxe's documents, please ... provide summary of what needs to be achieved before syncing can take place (there are many ways to sync and almost as many ways to… (read more)

In firefoxe's documents, please ...

  • provide summary of what needs to be achieved before syncing can take place (there are many ways to sync and almost as many ways to cause corruption of the data ... (don't make us guess and do trial and error
  • does syncing of the devices have to be with all the devices at the same time?
  • which device has the master base. I have assumed my PC contains the master data base.
  • If I press sync now, will the device I am on sync to the master ... or will the other devices sync to my current device. Push or pull?
  • If another device was updated last, does it override all other devices? If a login and password were removed after it was changed on my current device, does that override my current device.
  • Are the any known sources of corruption of the data base?
  • Can only one device, the current one device edit the data base.
  • Must all devices remain connected even when not syncing?
  • Please mark documents when predicated... and point to the latest.
  • If I have multiple computers, do your answers still hold?
... I am have lots of corruption problems...

Asked by Val 1 year ago

Last reply by Paul 1 year ago

synchronisation

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction … (read more)

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction in order to 'sync' my PC and my phone! Please help! Thank you and have a nice day!

Asked by LaKris de Confettié 1 month ago

Last reply by Paul 1 month ago

  • Archived

Synch on Kindle

I have side loaded Firefox (68.11.0) onto my Kindle Fire but am unable to sync my bookmarks. (I was able to log in to my Firefox account only by going to: https://account… (read more)

I have side loaded Firefox (68.11.0) onto my Kindle Fire but am unable to sync my bookmarks. (I was able to log in to my Firefox account only by going to: https://accounts.firefox.com/signin) I cannot log in to Firefox sync from settings. It spins endlessly! There is no option to "SYNC AND SAVE DATA". Your help would be appreciated. Thank you!

Asked by pajspain 1 year ago

Last reply by Paul 1 year ago

  • Archived

Android Firefox app can no longer sync

Android Firefox app can no longer sync. (A 10) It suddenly logged me out, and I can log in, but I never get to set up the app, nor does it stay logged in. Deleting all a… (read more)

Android Firefox app can no longer sync. (A 10)

It suddenly logged me out, and I can log in, but I never get to set up the app, nor does it stay logged in. Deleting all app data an downloading a new copy has only made stuff worse. The log in photo of squiggly stamp no longer works either, I still have to do the annoying and slow, buggy 3 point log in, I log in, but I never get to sync. Is Firefox history too now, just like Thunderbird?

Asked by wdhc 1 year ago

Last reply by Paul 1 year ago

can find my Mozilla Firefox old data after login Mozilla Firefox profile account

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla acco… (read more)

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla account ([edited] @gmail.com ) . But suddenly this month I change my PC windows and after install Mozilla Firefox and login my Mozilla account I can't find my old data, bookmark, password in my Mozilla account, it's so dangerous for me if I loss this . Please sir as soon as possible fixed my problem and help me to find my all Mozilla account sync data.

Name- Mehedi Hasan Ujon Mozilla account email - [email removed] Mobile: [phone# removed from public support forum]

Asked by SRA.aAkinujOn 3 months ago

Last reply by Paul 3 months ago

STILL Unable to sync firefox Android with Desktop due to missing Sync Menu Item

Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save … (read more)

Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save Data option. This is v120.1.1 (you know, well after the Overflow Menu got BROKEN in the desktop version). I have NO idea what device you must be using to suggest scanning from the keyboard, but this phone has no such item. And scanning from the camera complains that I didn't scan from the non-existent option in the app.

Asked by FFoxSync 5 months ago

Last reply by Paul 5 months ago

  • Archived

Sync on android continously breaking

Why does sync break EVERY week on my phone. EVERY week I have to spend half an hour trying and usually failing to get my phone to be able to receive tabs from my desktop … (read more)

Why does sync break EVERY week on my phone. EVERY week I have to spend half an hour trying and usually failing to get my phone to be able to receive tabs from my desktop computers. Why do you break this critical feature with every update no matter how large.

I restart both firefox on all my devices as well as the devices themselves. I clear cache, cookies and even do fresh installs. Nothing works until a day or so later it magically deigns to function again.

Asked by kwallstrom 10 months ago

Last reply by Paul 10 months ago

  • Archived

Back up Firefox settings in Tor Browser

Hello I know that I have had that option a long time ago and I want it back . I could save my website settings in a cloud and than if I needed I could backup them. Bac… (read more)

Hello

I know that I have had that option a long time ago and I want it back . I could save my website settings in a cloud and than if I needed I could backup them.

Back up Firefox settings in Tor Browser Thank you

Asked by Evcatre 7 months ago

Last reply by Paul 7 months ago

How can I be 100% sure that my passwords are not stored somewhere?

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deleti… (read more)

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Asked by Álvaro González 2 months ago

Last reply by Paul 2 months ago

  • Archived

App is confused whether or not it’s an app

I download the APP, but whenever I use it and try to do anything with it, like sync with another device, it tells me I need to download and use the app - EVEN THOUGH I AM… (read more)

I download the APP, but whenever I use it and try to do anything with it, like sync with another device, it tells me I need to download and use the app - EVEN THOUGH I AM USING THE APP!

Asked by arhude 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How do I sync one-way, from mobile to desktop, and keep desktop data local?

I want to see my mobile tabs in my desktop browser. But I want to keep my desktop tabs local: I do not want them to be synced or accessible from outside my local environm… (read more)

I want to see my mobile tabs in my desktop browser. But I want to keep my desktop tabs local: I do not want them to be synced or accessible from outside my local environment at all.

How do I do this with Firefox Sync?

Asked by ackerbilk 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

My usernames and passwords are not synchronizing

Hi, I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on m… (read more)

Hi,

I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on my iPhone. And yes I have set it up correctly with the QR code etc... By reading all the messages from other users, I'd like to know if I need to ditch Firefox for good and go back to chrome. Or will someone fro Firefox come up with the fix for that glitch. Waiting for a couple days. After that, Firefox will be history for me. And oh yes, I will talk about this every chance I get while on TV.

Asked by Anthony 1 year ago

Last reply by lazizakhmedov1014 1 year ago