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Thunderbird not receiving new messages unless Connection Security is turned to NONE

My Thunderbird email app quit receiving new messages 6/13/2023 and I've had to use a different way to get emails on my laptop (note that it works fine on my pc) I finall… (read more)

My Thunderbird email app quit receiving new messages 6/13/2023 and I've had to use a different way to get emails on my laptop (note that it works fine on my pc) I finally got around to searching for answers and noticed a Mozilla Support thread that mentioned if the Connection Security is turned to NONE then messages are received. This worked for me too, but it doesn't feel safe to keep the security turned off. What can I do?

Asked by T7 3 months ago

Last reply by Wayne Mery 3 months ago

Using mozilla monitor--more than one email address

Greetings, I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you… (read more)

Greetings,

I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you ID information, does mozilla monitor cover those different email addresses?

Asked by 7pnd4cbgvj 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Cannot login to Sam's Club website

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the … (read more)

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the upper left corner of the message that I can click on twice and the box goes away. I then can click login and my password saver fills the boxes at which time I get the same box. I click again on the X and a message says there is a problem, try again later.

Asked by george35 3 months ago

Last reply by zeroknight 3 months ago

How to prevent the daily authorization request for outlook mail account

I have to maintain a number of MS Outlook mail accounts. Every day, sometimes more than once per day I have to authorize access to the accounts. What is causing this prob… (read more)

I have to maintain a number of MS Outlook mail accounts. Every day, sometimes more than once per day I have to authorize access to the accounts. What is causing this problem, and how to prevent? Is it a Thunderbird problem or a Microsoft problem? Thanks for your help. Paul

Asked by pstrmbox 3 months ago

Last reply by Matt 3 months ago

IP Addresses and Access

I know someone has accessed my Firefox/Mozilla profile to gain information on my accounts, email, and other personal data. Is it possible to discover the IP addresses an… (read more)

I know someone has accessed my Firefox/Mozilla profile to gain information on my accounts, email, and other personal data. Is it possible to discover the IP addresses and locations for each sign-on or use of my profile? In short, is there a way to know when my Firefox was accessed?

Asked by w4c2 4 months ago

Last reply by cor-el 4 months ago

searches were slowing down, unbearably slow. I went into settings and deleted site data and cookies thinking this would unclog things. Now it cant reach the server. Anyone know what I can do to reinstate the data it needs?

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog thi… (read more)

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

Asked by ron-watson 3 months ago

Last reply by zeroknight 3 months ago

passwords

i am trying to access my gmail mail but cannot put my password in. went to your help but in -- account settings -- SMTP server -- authentication method -- it will not sh… (read more)

i am trying to access my gmail mail but cannot put my password in. went to your help but in -- account settings -- SMTP server -- authentication method -- it will not show OAth option. have checked cookies settings etc but nothing ????

Asked by lindsayg1951 3 months ago

Last reply by christ1 3 months ago

Use of linklock for links

Links have been going through linklock for some time. Starting today, every one of those is blocked with a bad certificate error from BitDefender. How to stop links in … (read more)

Links have been going through linklock for some time. Starting today, every one of those is blocked with a bad certificate error from BitDefender. How to stop links in Thunderbird emails from using linklock? I would like to directly to the website.

Asked by JohnTCPA 3 months ago

Last reply by Matt 3 months ago

How to get rid of "Your browser is being managed by your organization."

I want to find to get rid of this or find the source of this so I can delete it. In "about:policies" there are 2 Active Policies: "DisableTelemetry", and "DisableDefault… (read more)

I want to find to get rid of this or find the source of this so I can delete it.

In "about:policies" there are 2 Active Policies: "DisableTelemetry", and "DisableDefaultBrowserAgent" Also, in "about:policies" I'm not sure if it's related, but there is a long list of policies there too.

Asked by cole 5 months ago

Last reply by cor-el 5 months ago

Primary password not working

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! Wha… (read more)

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

Asked by JJCPR 5 months ago

Last reply by cor-el 5 months ago

I have 3 email accounts two work great but the main one does not. creber887@sbcglobal does not work. I have tried every combination of passwords. It works in mozilla firefox but no luck in thunderbird. server errors

I have tried for years to get my main email address to work in thunderbird. I have 3 email accounts, two work great but my main one creber887@sbcglobal.net just keeps giv… (read more)

I have tried for years to get my main email address to work in thunderbird. I have 3 email accounts, two work great but my main one creber887@sbcglobal.net just keeps giving me server errors. I have no problems in firefox on yahoo. It is frustrating. It happens in windows and linux. Please help. Clark Creber

Asked by creber887 5 months ago

Last reply by sfhowes 5 months ago

phone hacked

My phone is hacked through my formal email,the email is disabled already,the hacker of my email used another email for my recovery which I don't have access to. The hacke… (read more)

My phone is hacked through my formal email,the email is disabled already,the hacker of my email used another email for my recovery which I don't have access to. The hacker has been remotely controlling my phone since August and I haven't had my privacy. The encrypted files on my phone and all the legal made on my phone was done by the hacker because the hacked email is my business email which I puts all my data into. They hacked the email,used the email for frauds and encrypted the email and make it look like I am the one did it. Please safe me from the hacker please. When I signed up new email,the same thing keep happening. It's frustrating and stressful not to have a privacy. I am not working under any organization,I am self employed and I am from Nigeria. Am a priest,a guidance counselor and a business man. I am a family man, married with a kid. Please help me Mozilla. You have been helping me, please continue helping me and help me fully please. I have deleted the encrypted files but it will still comes back but these are the what I saw on my phone settings which I know that is not normal.

Asked by omocissethepriest 4 months ago

Last reply by Paul 4 months ago

How to install Thunderbird without its email function? I wish to use its RSS function.

Can one have Thunderbird with the following privacy rights? • Erase my Personal Data now and in future; • Cease the processing of my Personal Data from the moment it begi… (read more)

Can one have Thunderbird with the following privacy rights? • Erase my Personal Data now and in future; • Cease the processing of my Personal Data from the moment it begins; • Restrict the processing of my Personal Data from the moment it begins; • Do not sell or transfer otherwise my Personal Data to any third party at any time, including Amazon, for example. Is there a way to have Thunderbird and one's privacy rights respected? Perhaps installing Thunderbird without its email function? Please advise. I would have no objection to the entire Thunderbird array of apparently wonderful parts should what reads in its Privacy terms document as fast and loose personal data collection and flinging about -- with all due respect to all of you otherwise.

G. Melville

Asked by z4zzzz2zz 3 months ago

Last reply by Matt 3 months ago

Unable to log in at server. etc.

I am on a new install of windows 11 (from new windows 10). I can log into Gmail on the browser(Firefox) fine. I set allowing cookis and all the other stuff I could find b… (read more)

I am on a new install of windows 11 (from new windows 10). I can log into Gmail on the browser(Firefox) fine. I set allowing cookis and all the other stuff I could find but I can NOT get gmail to work.

Also when I try to send an email (new message) it comes up with Newgroup where the recipient email should be

Asked by paul.dign 5 months ago

Last reply by sfhowes 5 months ago