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my Google account is hacked n identity thrives just hacked my thrives again. Can you take care of this matter. it b is someone close by my location.

My Google account is hacked by a tablet a Samsung A03 and Ao13. My account Firefox just got hacked by people nearby my location. Thank you in your help.

Asked by paulluce4 5 months ago

Last reply by Paul 5 months ago

No option to "Quit" in Firefox for Android Beta

I have been using Firefox for Android Beta for several years in various phones. I recently bought a new phone and the browser no longer shows an option to "Quit" when I t… (read more)

I have been using Firefox for Android Beta for several years in various phones. I recently bought a new phone and the browser no longer shows an option to "Quit" when I touch the three dots on the right side of the search bar. As a result, some websites stay connected after the browser is closed. When I restart the browser I am still logged in to the websites. How can I change this? The previous phone was using version 123.0b3. The current phone is using version: 123.0b7 Thanks. Jim Hampton

Asked by jimmygene 5 months ago

Last reply by TyDraniu 5 months ago

reading mode is not working on Android Firefox version 120

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the … (read more)

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the only reason why I use Firefox.

Asked by I like chocolate 5 months ago

Last reply by TyDraniu 5 months ago

Paste option disappears almost immediately

Surely I'm not the only one, when I try to paste in to a field in firefox 122.01 stock android 13, the paste buttons disappears almost immediately after you long press on… (read more)

Surely I'm not the only one, when I try to paste in to a field in firefox 122.01 stock android 13, the paste buttons disappears almost immediately after you long press on a text field. Maybe 1 time in 3 it works ok.

Also, does anyone else have an issue with accessing facebook in firefox? Most times you try to type in a text box, it appears under the on-screen keyboard.

Asked by Andrew McCandless 5 months ago

Last reply by welchia 5 months ago

Missing downloaded images

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i di… (read more)

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i didnt download any files

Asked by weed.goose245 5 months ago

Last reply by welchia 5 months ago

Firefox not displaying a portion of page's content

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error… (read more)

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

Asked by ThisIsNot150Characters 5 months ago

Last reply by Garrett24 5 months ago

Firefox Android keyboard disappears

The keyboard when using Firefox Android on my Galaxy S24+ suddenly disappears then starts opening and closing and eventually I'm left with the a blank space where the key… (read more)

The keyboard when using Firefox Android on my Galaxy S24+ suddenly disappears then starts opening and closing and eventually I'm left with the a blank space where the keyboard sits but I can type on the blank area and the keyboard responds with characters. Eventually I have to repeatedly close Firefox Android to get it to operate correctly. Clearing the keyboard app (Samsung) seems to help.

Asked by iamliving 5 months ago

Last reply by Paul 5 months ago

Pull to Refresh is overly sensitive

The "pull to refresh" is overly sensitive. It triggers almost as soon as I touch the screen to scroll, it usually occurs when I attempt to scroll right after a page loads… (read more)

The "pull to refresh" is overly sensitive. It triggers almost as soon as I touch the screen to scroll, it usually occurs when I attempt to scroll right after a page loads.

Asked by ellisker 5 months ago

Last reply by TyDraniu 5 months ago

Firefox crashes on Samsung s24

Hi support team, I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 aft… (read more)

Hi support team,

I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 after this migration Mozilla Firefox crashes, when I was forwarded from an app.

Standard browser: Mozilla Firefox I have already reinstalled the Mozilla. This action works properly with other browsers.

Kind regards Mustafa

Asked by mduran29 5 months ago

Last reply by Paul 5 months ago

Mozilla issue on S24+

Hello Mozilla team. I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I … (read more)

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Asked by serafeim.antonakis 5 months ago

Last reply by Paul 5 months ago

Known issues for 4+ years. Choppy videos, user interaction fails.

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix. Sw… (read more)

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix.

Swiping up on video doesn't enter full screen mode.

These are known issues for over 4 years. Questions

1.) Why haven't devs fixes these issue. 2.) Why do devs rely on non-employees to mitigate issues. Instead of fixing issues themselves directly. 3.) No other browsing site has these issues, only FIREFOX. The issues are clearly from poor app design and bad coding, so why do devs not fix it eventhough 1000s of people have these issues? 4.) Despite all the negative reviews, devs turn a blind eye and don't fix any issues.

Asked by ItzWonder 5 months ago

Last reply by TyDraniu 5 months ago

Firefox wants to block my Paypal log on.

When using Paypal I keep getting warnings from Firefox that it is an unsafe site. What steps can I take to make Paypal safe and stop getting the warnings? I've looked i… (read more)

When using Paypal I keep getting warnings from Firefox that it is an unsafe site. What steps can I take to make Paypal safe and stop getting the warnings? I've looked in the settings area but can't find what might relate to making a site safe.

Asked by eckuemmel 5 months ago

Last reply by TyDraniu 5 months ago

Firefox for Android unloads background tabs. I want to listen Youtube in background

I use Firefox with Video Background Play Fix. It worked properly on my old phone, but doesn't work on my current phone. Playing unexpectedly stops sometimes, usually when… (read more)

I use Firefox with Video Background Play Fix. It worked properly on my old phone, but doesn't work on my current phone. Playing unexpectedly stops sometimes, usually when I launch another app, but sometimes in my pocket.

I tried to add to about:config (in firefox nigtly) browser.tabs.unloadOnLowMemory = false . There is no such option in current version. I tried to add manually, but it didn't help.

Asked by Te123 5 months ago

Last reply by Kiki 5 months ago

galaxy S24 screen flickering on Firefox

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 seri… (read more)

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 series that complaints about this issue. Can you please provide a fix? Or I will have to find an alternative for Firefox

Asked by vincidomenico 5 months ago

Last reply by TyDraniu 5 months ago

can't connect?

Can't connect?? https://app.aptoide.com/auth/code/ce7d2a5849757dc979069136a3f181b9dcafe1053a0582668cc20dcf9a0727187e61daadccb557141d6435 … (read more)

Asked by Jim R 5 months ago

Last reply by Kiki 5 months ago