Showing questions tagged: Show all questions

searches were slowing down, unbearably slow. I went into settings and deleted site data and cookies thinking this would unclog things. Now it cant reach the server. Anyone know what I can do to reinstate the data it needs?

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog thi… (read more)

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

Asked by ron-watson 4 months ago

Last reply by zeroknight 4 months ago

History is only kept for three months

Firefox version 122.0 Mac: Sonoma 14.1.1 apple silicon The problem emerged about a little over a year ago (around September 2022). It started with an installation of fir… (read more)

Firefox version 122.0 Mac: Sonoma 14.1.1 apple silicon

The problem emerged about a little over a year ago (around September 2022). It started with an installation of firefox on another machine running BigSur, and I guess the problem got ported when I restored a time machine backup on this current machine. I attempted to troubleshoot the issue by following mozilla support and reddit threads but to no avail. I, at the time, settled on monthly time machine backups, but now finally decided to address it properly.

Troubleshooting steps that I have followed:

  • going into the about:config page and changing the places.history.expiration.max_pages and places.history.expiration.transient_current_max_pages to 2147483647 then to 999999 after reading about how a value too high might be ignored (both values didn't seem to change anything)
  • going into the about:config page and changing the places.history.expiration.transient_optimal_database_size to 85534800
  • removing the add-on/extension manager as seeing that it might remove history for some reason (from a [thread] by IceTemple)
  • In the privacy and security tab, history is set to Firefox will use custom settings for history

Things I suspect might be the problem:

  • I originally used the Chinese version of firefox (downloaded from the .cn website) and reinstalled the international version (from .com) after getting annoyed by the built-in ads. For convenience sake, I ported the profile folder over which might have carry the problem over. That being said, I don't think this problem existed when I just started using firefox but appeared awhile later.
  • result of an update, don't know which though
  • certain extensions (I haven't went through them individually since I installed a lot)

My questions:

  1. How to stop Firefox from doing this ever again?
  2. Alternatives of storing history if nothing works
  3. Why did my troubleshooting steps not work? Is there something wrong with my version of firefox that prevented the about:config changes from working?
  4. If I have to resort to backing up the places.sqlite history file, how do I restore/reintegrate them with current history file?

English isn't my first language so I apologize for any confusion that may arise due to how I articulate. Any help is much appreciated

Asked by EndemicSeason 3 months ago

Last reply by cor-el 2 months ago

Secured Connection Failed Message

I'm getting the above message after installing the latest FireFox update. I've been using the site with FireFox since 2006 and now it won't connect. I tried connecting on… (read more)

I'm getting the above message after installing the latest FireFox update. I've been using the site with FireFox since 2006 and now it won't connect. I tried connecting on another computer with FireFox and it worked just fine. Verified that it was the same version and it is. Tried accessing the same site using Google and once again, it connected just fine. But somehow, since I updated the browser on this computer, it will not connect.

I had the IT rep try it on their computer and it connected. So something has happened with the update I made yesterday. Help, please!

Asked by remindme5 4 months ago

Last reply by cor-el 4 months ago

Outlook Mail Broken on TB?

Outlook Mail no longer working on TB. I am using the latest Supernova update. Had to revert to POP which I prefer not to do. Is anyone else experiencing same? Hope… (read more)

Outlook Mail no longer working on TB. I am using the latest Supernova update. Had to revert to POP which I prefer not to do. Is anyone else experiencing same? Hope this can be resolved.

Asked by darobin 3 months ago

Last reply by Matt 3 months ago

Your pop-up for hiding my email address

I use a password manager. Many of the web-based services I subscribe to use my email address as my user name - this is quite common. When I am trying to login to one of … (read more)

I use a password manager. Many of the web-based services I subscribe to use my email address as my user name - this is quite common.

When I am trying to login to one of these pages, your "Let Firefox hide your email address" message pops up over the selection box from my password manager. There doesn't seem to be an easy way to remove your message - which, in this context is totally inappropriate - but your message prevents me from logging in to my account when I need to choose between identities (example, work and personal).

Can I turn these messages off? or can you add a simple "X" to the window so I can close it without that action being picked up by my password manager?

Asked by dan.antion 3 months ago

Last reply by zeroknight 3 months ago

Firefox Review Checker

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust. option to O… (read more)

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

Asked by BrokenG 1 month ago

Last reply by cor-el 1 month ago

Cookies and Site Data no longer saving Allowed exceptions

I was trying to troubleshoot a black screen of death issue with Windows10 that first started appearing after Firefox adopted the new Private Browsing icon. In the process… (read more)

I was trying to troubleshoot a black screen of death issue with Windows10 that first started appearing after Firefox adopted the new Private Browsing icon. In the process of doing so, I tried every combination of Firefox settings imaginable. Nothing worked as far as Asus, Windows, or Firefox settings, rolling back/ updating various drivers, etc. So, I decided to refresh Firefox and when that did not work, I decided to uninstall and reinstall Firefox. I'm not sure if that worked as far as the original black screen of death issue is concerned because now Firefox no longer remembers my cookies and site data allowed exceptions (my only exceptions were my bank websites, which worked as expected until the uninstall/reinstall). I've tried selecting always use private browsing and always delete cookies and site data when Firefox is closed (my previous settings), but every time I close Firefox and return those three exceptions are missing. Any ideas would be most welcome. BTW, does anyone know how to use that folder Firefox puts on the home screen labeled "Old Firefox Data" because I was expecting there to be a .exe file to click on to reload all the previous settings in one fell swoop.

Asked by Mark 4 months ago

Last reply by cor-el 4 months ago

Thunderbird not receiving new messages unless Connection Security is turned to NONE

My Thunderbird email app quit receiving new messages 6/13/2023 and I've had to use a different way to get emails on my laptop (note that it works fine on my pc) I finall… (read more)

My Thunderbird email app quit receiving new messages 6/13/2023 and I've had to use a different way to get emails on my laptop (note that it works fine on my pc) I finally got around to searching for answers and noticed a Mozilla Support thread that mentioned if the Connection Security is turned to NONE then messages are received. This worked for me too, but it doesn't feel safe to keep the security turned off. What can I do?

Asked by T7 3 months ago

Last reply by Wayne Mery 3 months ago

Why do i have to enter a pw twice, once to send and once to receive?

I've been using Thunderbird for a long time. I presently have version 115.4.3 I have always had to enter my pw to receive emails, and always have to enter it again to se… (read more)

I've been using Thunderbird for a long time. I presently have version 115.4.3

I have always had to enter my pw to receive emails, and always have to enter it again to send emails. Why do I have to enter it twice?

Every other email client I have ever used only requires I enter it once.

I don't want to use Thunderbird to save my passwords.

Thanks for any help/suggestions.

- Bill

Asked by bill331 4 months ago

Last reply by Matt 4 months ago

How to prevent the daily authorization request for outlook mail account

I have to maintain a number of MS Outlook mail accounts. Every day, sometimes more than once per day I have to authorize access to the accounts. What is causing this prob… (read more)

I have to maintain a number of MS Outlook mail accounts. Every day, sometimes more than once per day I have to authorize access to the accounts. What is causing this problem, and how to prevent? Is it a Thunderbird problem or a Microsoft problem? Thanks for your help. Paul

Asked by pstrmbox 3 months ago

Last reply by Matt 3 months ago

passwords

Hi My Thunderbird password has been compromised and I've been trying to create a new password for my email inbox. I've followed all the guides but just can't seem to do … (read more)

Hi

My Thunderbird password has been compromised and I've been trying to create a new password for my email inbox. I've followed all the guides but just can't seem to do this!! My email location does not appear in 'saved passwords' which doesn't seem to be helping...please help!!

Asked by dominic25 3 months ago

Last reply by christ1 3 months ago

Hi There, I'm not recieving emails from booking.com

Hi There I'm unable to recieve emails from booking.com to the info@teanaulodge.co.nz we are promted to reset our password. It appears that they have been blocked from our… (read more)

Hi There I'm unable to recieve emails from booking.com to the info@teanaulodge.co.nz we are promted to reset our password. It appears that they have been blocked from our mail server, is there anyone you can search our spam boxes for mail from booking.com? noreply@booking.com Thanks, Kym

Asked by Te Anau Lodge 3 months ago

Last reply by christ1 3 months ago

device name

Hello My bank stores my device name in order to simplify the log-in process What they fond for me is "my firefox"+ a timestamp Naturally the timestamp does not allows me … (read more)

Hello My bank stores my device name in order to simplify the log-in process What they fond for me is "my firefox"+ a timestamp Naturally the timestamp does not allows me to be recognized next time... I looked through the parameters and the help subjects but could not find how to personnalize this device name

Can you help pls ?

Christian

Asked by ch bouscharain 4 months ago

Last reply by cor-el 4 months ago

I have 3 email accounts two work great but the main one does not. creber887@sbcglobal does not work. I have tried every combination of passwords. It works in mozilla firefox but no luck in thunderbird. server errors

I have tried for years to get my main email address to work in thunderbird. I have 3 email accounts, two work great but my main one creber887@sbcglobal.net just keeps giv… (read more)

I have tried for years to get my main email address to work in thunderbird. I have 3 email accounts, two work great but my main one creber887@sbcglobal.net just keeps giving me server errors. I have no problems in firefox on yahoo. It is frustrating. It happens in windows and linux. Please help. Clark Creber

Asked by creber887 5 months ago

Last reply by sfhowes 5 months ago