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Can't clear cache

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Pl… (read more)

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Please advise! Thanks

Asked by jeverard.design 1 year ago

Answered by Dropa 1 year ago

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Homepages looks wrong in firefox.

For some reason, many homepages looks wrong when I'm using firefox from my laptop (mac). I don't know why and can't find any ways to make it better. Can anyone help me? … (read more)

For some reason, many homepages looks wrong when I'm using firefox from my laptop (mac). I don't know why and can't find any ways to make it better. Can anyone help me?

Here's a photo showing the wrong looks at www.saluki.se

Asked by ninni.osterholm 1 year ago

Answered by TyDraniu 1 year ago

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One site suddenly loads only page titles with no text or other content. All other sites work normally.

Until a few days ago, the site dailykos.com worked relatively normally. (By normally, I mean that the body of each article, including links and some of the embedded video… (read more)

Until a few days ago, the site dailykos.com worked relatively normally. (By normally, I mean that the body of each article, including links and some of the embedded videos/photos were there and could be read. The comments and some of the pictures have never loaded. I thought it might be due to my privacy settings or extensions, but those weren't that important to me, and I never tried to fix that.) Now the site's pages are blank except for the title (see screenshot). The site loads normally in Safari on my iMac, and in the latest version of Firefox on my wife's MacBook Pro. I've compared the settings between her copy of Firefox and mine, and I can't see any significant differences. (We are both still using MacOS Catalina, but plan to upgrade to Monterey very soon.)

Things I've tried that didn't work include restarting both Firefox and my Mac, clearing my cache (it was zero bytes, but I clicked "Clear" anyway), deleting all cookies, including any for Daily Kos, except for a few cookies I need to keep, disabling all my extensions (see photo) and turning off enhanced tracking protection for the site. After these actions, I restarted Firefox, but the DK pages are still empty. An Internet search found only a few articles about similar but not identical problems from several years ago to January 2022. A search of the Mozilla returned zero results.

I should mention that I -think- this started after one of the last two Firefox updates. I'm using version 105.0. I'm fresh out of ideas, and I'd appreciate any help the community or developers can give me. Thank you very much. - Don

Asked by pthg3 1 year ago

Answered by cor-el 1 year ago

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Version 100 on Mac

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to… (read more)

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to go past version 99. Thanks for all help Michael Whitecotton

Asked by mdwhiteco 2 years ago

Answered by James 2 years ago

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I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (read more)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Asked by Charlie Evans 1 year ago

Answered by Chris Ilias 1 year ago

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Web browser thru Firefox

All of a sudden when I go into Firefox and type in the web browser it comes up on left hand side of the screen and is so small that it is impossible to read. It has neve… (read more)

All of a sudden when I go into Firefox and type in the web browser it comes up on left hand side of the screen and is so small that it is impossible to read. It has never done this before

Asked by teffy1 2 years ago

Answered by YongHan 2 years ago

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Getting access denied, looks like website is perceiving me as someone suspicious.

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I wen… (read more)

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I went to Apple store last weekend for phone and they said I should use Safari for info security, so I made that default on my Mac Mini (where I'm writing now) for a couple days, but then got blocked from a website where I plan to apply for a job, so I went back to Firefox, after I read articles saying that Firefox is more secure. I am using a VPN, so is that part of the problem ? (shouldn't be, because I have had that for a year or so). I don't know what to do, and it is after 12:45 am now, and I have to go to bed, have to get up for work in 6 hours. I hope someone has some help for me when I log in tomorrow. I hope that I have not been hacked. Thanks for reading!

Asked by brianarc1 1 year ago

Answered by cor-el 1 year ago

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Impossible to delete a website from autofill function in Firefox for Mac version 101.0.1

I have tried all of the suggested solutions here at Mozilla for how to delete a website URL from being autofilled: whenever I type 'pre', the autofill function fills in t… (read more)

I have tried all of the suggested solutions here at Mozilla for how to delete a website URL from being autofilled: whenever I type 'pre', the autofill function fills in the rest of the website 'www.preply.com'. It was a horrible ESL teaching scam website, I only taught through it for a month last November then quit when they ripped me off. But now since last November, any time I type in 'pre'–I invariably see their annoying, shitty website :-( It is very annoying because it was a bad employer experience–and now I cannot ever remove them from Firefox :-(

I tried deleting it in the address bar with shift + delete, then also went into some obscure Firefox folder and deleted some file with Firefox closed (this was the supposed "solution"–it did NOT work).

Is there any way to solve this incredibly annoying issue? Or should I just switch to Chrome or Safari and give up? Very disappointed in how impossible Firefox makes deleting autofill URLS, really, REALLY BAD software programming. Any helpful or solution greatly appreciated thx :-)

Asked by Stephen Hitchcock 1 year ago

Answered by Chris Ilias 1 year ago

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Default Apps

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I w… (read more)

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I would like to remove some of these apps. How can I do that?

Also, there are suggested search engines on the bottom, including amazon, bing, ebay. How can I customize the apps which appear in that list? Again, I want to remove some of these apps.

Thanks.

Asked by samuelgolland 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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How to get the standard DOM highlighters back?

Hi, I don't know why, but my firefox's console suddenly started highlight dom elements only with borders, without background colors for padding and margin as usual. How t… (read more)

Hi, I don't know why, but my firefox's console suddenly started highlight dom elements only with borders, without background colors for padding and margin as usual. How to get them back? Attaching 2 images: one from firefox, with current boder-highlights, and sadly one from chrome, because firefox doesn't have anymore, with background highlights, just as an example of how, circa, was FF before.

How to get back?

Asked by Stratboy 1 year ago

Answered by Ed 1 year ago

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corrupted booksmarks Firefox 99.0.1 on MacOS 12.3.1 Macbook Air (M1)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice… (read more)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

Asked by 7640 1 year ago

Answered by FredMcD 1 year ago

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Firefox remembers data previously entered into a form

I have noticed that my browser saves certain data that was filled into forms on websites such as contact info, or 2FA codes. Of course, the all options for Logins and Pas… (read more)

I have noticed that my browser saves certain data that was filled into forms on websites such as contact info, or 2FA codes. Of course, the all options for Logins and Passwords as well as Forms and Autofill are turned off. So I wonder, what causes this behavior? I would maybe think these are some cookies, but after clearing them and deleting all site data this still happens. For 2FA codes this is harmless. but I'm concerned Firefox may do this for passwords too. Anyway, why would I need to save info of TOTP?

Note: Example is for SimpleLogin.

Asked by Kamil 3 months ago

Answered by cor-el 3 months ago

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Gmail inbox no longer displaying action icons following 121.0.1 FF udate

Up until this last update, in Gmail inbox, each message could be moused over top and action icons would show up. This no longer happens and I don't know why. It was very … (read more)

Up until this last update, in Gmail inbox, each message could be moused over top and action icons would show up. This no longer happens and I don't know why. It was very convenient not to have to open the message to take action on it and then return to the inbox. Now if I click the checkbox on the left side of the message those icons appear, but I never had to do this before??? I have not made any changes to the settings on my 1 year old Macbook Pro or Firefox configuration...

Asked by Danno 3 months ago

Answered by cor-el 3 months ago

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Reset Firefox dark mode source code?

I'm not very computer savvy but I followed a website a few months ago to edit Firefox so it'd default to dark mode. I think I went in and edited source code? I can't find… (read more)

I'm not very computer savvy but I followed a website a few months ago to edit Firefox so it'd default to dark mode. I think I went in and edited source code? I can't find the instructions anymore but I'd like to revert back to the original setting. How do I do that? I tried to refresh Firefox but it's still coming back with some websites in dark mode and some not. Please advise!

Asked by Helen Chao 5 months ago

Answered by zeroknight 5 months ago

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Firefox is not checking for updates and will not auto-update

For the past week, my browser does not auto-update. I have to download the update and re-download the browser. I went into the settings and found the update section and … (read more)

For the past week, my browser does not auto-update. I have to download the update and re-download the browser.

I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off.

This is in my personal laptop, where I am the only and admin profile.

My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.

Asked by Charitea “profaniTea” Fox 5 days ago

Answered by James 4 days ago

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FF Memory SURGES when accessing finance.yahoo.com/

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged… (read more)

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged to 6.5 GB! I cannot just 'quit' FF, have to force quit to regain the memory. No problems with any other website. I am running Mac OS 12.7, 8GB RAM, FF 102.0.1

Any help/suggestions appreciated.

Regards, Peter Donlevy

Asked by peter.donlevy 4 months ago

Answered by peter.donlevy 4 months ago

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login issues

Because of my work I have to use a specific car rental company but recently I am unable to log in to my account on their website via Firefox. Safari, which I prefer not t… (read more)

Because of my work I have to use a specific car rental company but recently I am unable to log in to my account on their website via Firefox. Safari, which I prefer not to use, is no problem but if I try to log in using Firefox it gets stalled on the spinning wheel. I have an ad blocked but I had already turned it off for accessing that particular site, I think I just got a browser update, it just doesn't want to log in. Anyone have any ideas? I'm on a Macbook, OS 12.4. Firefox says it's up to date, version 102.0.1

Asked by robertshill 1 year ago

Answered by Terry 1 year ago

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Missing icons on address bar on Firefox Nightly 111.0a1 (2023-01-26) (64-bit) Mac OSX 12.5.1 Monterey on M1

Dear all, it's been a while since I completely lost icons on the address bar apart from the Container ones. The icons for "Always open this in a Container" or "Toggle … (read more)

Dear all,

it's been a while since I completely lost icons on the address bar apart from the Container ones.

The icons for "Always open this in a Container" or "Toggle reader view" or "Bookmark this page" are missing, not their functionalities (I can blindly click on them).. but no icons, I tried to reset the Customization of my bar (brrrrr I lost all my extensions icons and orders!! uarggh) but no luck for me.

It is quite annoing since I have to wait the popup otherwise I cannot remember where are exactly the icons..

Could anyone help me please?

Thank you in advance, FrAg

Asked by francesco.agrusti 1 year ago

Answered by francesco.agrusti 1 year ago

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Firefox on macOS

Hi guys. I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have… (read more)

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

Asked by Matheus 1 year ago

Answered by Matheus 1 year ago