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TB Not saving passwords after Update from 91.13.1 to 102.6.1 - saves in Troubleshooting mode

I updated Thunderbird from 91.13.1 to 102.6.1. All Addons are disabled/uninstalled. iMAP account and SMTP. Normal Mode: I can send and receive if I do not check "save p… (read more)

I updated Thunderbird from 91.13.1 to 102.6.1.

All Addons are disabled/uninstalled. iMAP account and SMTP.

Normal Mode: I can send and receive if I do not check "save password". If I do try and save pwd it takes a long time but finally does refresh iMAP folders. No pwds are listed in the pwd manager. If I try and send and save the pwd it waits a long time and fails to send (connection failure) If I try and send and enter pwd without saving it it works fine.

Troubleshooting (TS) mode: Works perfectly I enter the password for iMAP and for sending SMTP it sends and receives quickly and I can see the pwd listed in pwd manager.

Restarting TB in normal mode after Troubleshooting mode and pwd manager list is empty.

I tried copying logins.json after it had saved pwd in TS mode and replacing it after normal mode no luck.

I tried with firewall on/off and antivirus on/off

Thanks for reading

Asked by Terry9999 1 year ago

Answered by Terry9999 1 year ago

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keep getting email pop-up

I am running win 10 (64) with thunderbird 102.6.1 (64-bit) and in the past 2 days keep getting a pop-up from ieee - I was a member. I contacted ieee and my account was de… (read more)

I am running win 10 (64) with thunderbird 102.6.1 (64-bit) and in the past 2 days keep getting a pop-up from ieee - I was a member. I contacted ieee and my account was deleted. A full scan using current version avast free did not find anything. I tried logging in and was rejected.

When this pop-up appears, there is an additional listing in task manager under thunderbird.

I find it extremely annoying to keep getting this pop-up.

I am also using comodo firewall.

I am also contacting avast and comcodo.

Any suggestions etc would be appreciated.

Asked by mike-a 1 year ago

Answered by Matt 1 year ago

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Thunderbird 102.5 crashes at startup @ nsMsgDBFolder::RecursiveDelete

Have one PC that thunderbird is crashing on. Program appears on the screen for a second or two then crashes, then I get the crash report popup. I tried starting thunder… (read more)

Have one PC that thunderbird is crashing on. Program appears on the screen for a second or two then crashes, then I get the crash report popup. I tried starting thunderbird in safe mode and had the same results. Here are the last two crash reports, I have more if needed. bp-69869915-73ce-42e9-ab1b-30bbf0221122 bp-2b617d21-dc6c-4dcb-863f-27ff50221122

Thank you for any help that you may offer.

Asked by bud13 1 year ago

Answered by bud13 1 year ago

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Email content

Hello, have any of you encountered such a problem as different email content than it should be? On the main server the content is correct, only through the thunderbird ap… (read more)

Hello, have any of you encountered such a problem as different email content than it should be? On the main server the content is correct, only through the thunderbird application I encountered such a problem. Is there any solution to this problem ?

Asked by m.rybicki 1 year ago

Answered by sfhowes 1 year ago

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Email Folders Don't Always Sync

Hi. I have been using Thunderbird successfully with my email account for years. Recently a new problem has appeared. Generally, if I create a subfolder in Thunderbird … (read more)

Hi. I have been using Thunderbird successfully with my email account for years. Recently a new problem has appeared. Generally, if I create a subfolder in Thunderbird I see it in the Comcast webmail, and vice versa. Sometimes, however, it doesn't carry through. I have some that are visible in webmail but don't show up in Thunderbird. I have removed and re-added the account to Thunderbird. Still they don't show up. I have checked with Comcast Support and they say that the account is fine. Is there something I can do to fix this? Thanks for any help you can offer.

Jeff

Asked by jbaird2 1 year ago

Answered by david 1 year ago

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Every day I have to quit Thunderbird 102.4.1 and reopen it to connect to the server [Mac]

Nearly every day I have to quit Thunderbird and reopen it as, it will not connect to my server. This means that all the viewing criteria and spending/descending has to be… (read more)

Nearly every day I have to quit Thunderbird and reopen it as, it will not connect to my server. This means that all the viewing criteria and spending/descending has to be reset and is a real drag. As soon as I reopen Thunderbird it works normally again.

I have used the same connection details for years and it is just the last two Thunderbird versions that have replicated this issue. It's not always every morning when I wake my iMac up, but normally happens then or, later during the day.

I asked this question for 102.3.1 but received no answers so, I am hoping that there will be an answer to this.

Thanks

Asked by Hughmoz 1 year ago

Last reply by Wayne Mery 1 year ago

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Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted re… (read more)

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

Asked by mike.glover_1 1 year ago

Answered by mike.glover_1 1 year ago

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audio/video will not load/play

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have be… (read more)

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

Asked by pej6446 1 year ago

Last reply by Paul 1 year ago

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Buttons partially covered by main dialog screen

Hi, Some time after startup, the buttons (reply, forward, archive,...) get partially covered bij the dialog screen. Only way to get it right again is to restart the prog… (read more)

Hi,

Some time after startup, the buttons (reply, forward, archive,...) get partially covered bij the dialog screen. Only way to get it right again is to restart the program. Is this a setting somewhere? Thunderbird 102.6.1 (64 bit). Earlier versions also had this...

Regards, Peter

Asked by arcovox 1 year ago

Answered by Matt 1 year ago

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Thunderbird repeatedly resets a stored certificate "security exception" TB 102.6.1 (64-bit) on Win10

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programme… (read more)

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programmer set up a countdown loop to reset it. And who would do that kind of thing to users unless some malicious jerk wants to pressure the users into fighting his or her political programming battles with other net entities? I turn 77 this month, and last year had a tumor removed from inside my spinal cord that, while slow-growing and essentially benign, caused horrific pain. People my age and condition save our energy for things that really matter to us. That doesn't include Lilliputian battles over which end of the egg to open. So suck up your egos and resolve this among each other.

Asked by business11 1 year ago

Last reply by Matt 1 year ago

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Since the last upgrade, Thunderbird stops the entire PC when the popup box appears after all messages have been downloaded.

The last auto upgrade included a calendar function, which I switched off as I thought this was causing the problem. But now after all the messages have downloaded, I get … (read more)

The last auto upgrade included a calendar function, which I switched off as I thought this was causing the problem. But now after all the messages have downloaded, I get the usual pop-up box in the bottom right of the screen telling me I have received x messages but it only half fades in and the whole PC jams. CTR-ALT-DEL does not work and I can't switch to a different window or even click on anything in the Thunderbird screen. The only thing that I can do is hard reboot the PC and switch off the router, which allows me to start up Thunderbird without anything downloading. I am using Windows 7 and Avast as my AV. Any help would be gratefully appreciated.

Asked by Kevin000 8 years ago

Answered by Kevin000 8 years ago

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Any time I move my Samsung phone (without even passing security fingerprint) a message box appears then quickly disappears until moving the phone again

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. An… (read more)

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. And since I have a fingerprint access option on, the moment my finger touches the screen for full access there is no record of the message for screen capture. Also, if I do nothing, the screen goes black (normal, with time/date etc visible) within a few seconds after the message appears . . though it is waiting for me to touch the screen at which time it reappears again for a few seconds. So it is pick up the phone . . trigger motion detection . . message box appears . . wait a couple of seconds . . black screen . . touch or pick up the phone . . message box . . black screen etc. I can of course do the fingerprint scan and have full phone features, but the preliminary nag "box message" all the time bugs the hell out of me. In the text of my "complaint" I quoted what the message says, it is not from Firefox but does have a tiny Firefox logo upper left. The small rectangular window also has a left/right "full return" arrow (grayed out each one) with a black "pause" button in between the two arrows, and it is not grayed out. However nothing happens if I touch it. In very small print under the main text (first few words of my Amazon review) is a link to the Amazon page where I posted a review of a product. The message itself that I refer to is NOT from Firefox, but is comprised of the first few words of my review headline (not all of it but most) on the Amazon product comment review page. So even though the "content" of the unwanted message is from Amazon, the Firefox logo nevertheless appears (very tiny) in the upper left of the rectangular window, so it appears to be a composite error interaction between Firefox and Amazon. How to tell Firefox to stop posting it? Or how to tell Amazon that their software is somehow involved? I haven't a clue . . ! This is a re-written complaint . . the original one resulted in an email request from "Seburo" who asked for a screenshot, but did not provide a return email address that functioned. So I am posting here a second time, thanks.

Asked by richloomis 1 year ago

Answered by richloomis 1 year ago

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Mail loop

Has anyone received this message or know how to fix the issue that may be causing it? The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count… (read more)

Has anyone received this message or know how to fix the issue that may be causing it?

The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [BL0GCC02FT003.eop-gcc02.prod.protection.outlook.com]'

Asked by shante8689 1 year ago

Last reply by Matt 1 year ago

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Google Ad Services is interfering with my websurfing

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP! … (read more)

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Asked by Michael Z. Jody 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Disk read timeout to Thunderbird profiles

We work with Thunderbird on local PC's but for roaming support we have the Thunderbird profiles on a network drive. Lately we noticed that on occasion the network drive i… (read more)

We work with Thunderbird on local PC's but for roaming support we have the Thunderbird profiles on a network drive. Lately we noticed that on occasion the network drive is slow or disconnects for a second at which point Thunderbird looses it's lock or the connection to the profile. This results in then giving a popup to reenter the credentials for the mailbox. Is there some setting in Thunderbird where we can tell it to try again for a few times before giving the error?

I found the option 'network.protocol-handler.external.disks' but I cannot find any description on what this setting actually does, is this setting relevant to this issue?

I would appreciate any help you can give us.

Asked by firefox-sync15 1 year ago

Answered by gp 1 year ago

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Thunderbird persitently defaults to old gmail account upon startup

I have four Gmail accounts which I'm phasing out because of the absurd Google policies and convolutions. I've added four new accounts with another, my own mail hosting se… (read more)

I have four Gmail accounts which I'm phasing out because of the absurd Google policies and convolutions. I've added four new accounts with another, my own mail hosting service. all the four Gmail accounts I have set to forward all to thee new accounts.

The problem is every time I start up Thunderbird it defaults stubbornly to the previous Gmail account which subsequently it cannot log in and for a password.

I tried everything, setting the other account as default account, unchecking server settings [i.e.check for new messages at start up].

Since I have much (downloaded) information still in subfolders that I need to access from time to time I have not yet deleted that account.

Nothing seems to work, every time I start Thunderbird it immediately goes to that previous default Gmail account and then prompts me for "mail server password required".

The strange thing is that the other remaining three Gmail accounts which have identical settings do not create a problem.

how can I make this stop for once and for all?

Asked by Veritas 1 year ago

Last reply by Wayne Mery 1 year ago