All Products Support Forum

I have just installed Thunderbird v115.7.0 on Windows 11 for evaluation as a replacement for Outlook. After configuring my Gmail account, I was happy to find that it automatically synchronised with my Gmail address book and calendar.

The address book is nicely formatted and correctly displays all my data. When I attempted to copy a phone number, however, Thunderbird requested that I should link an application to the "tel file". I wished to link to Microsoft Phone Link but could not find a way to do this. As an alternative, I linked it to Notepad, hoping that I could then copy and paste the number. The was unsuccessful. Notepad opens but displays an error message: "Cannot find the C:\Program Files\Monzilla Thunderbird\tel.txt file".

Which applications does the link support and how can I change the configuration? I would be content if I could simply copy the nymber.

Hi, I have cancelled automatic updates for add-ons. When I choose check for update TB does nothing despite the fact that there was a new version of Card book, for which I proceeded manually. Any Help???

This question was asked here and the answer worked for some years, but no longer does.

The method was pretty simple, just change browser.tabs.loadDivertedInBackground from the default FALSE to TRUE.

An update in the last few months (not sure which) broke this. So, what is the new way of doing this?

(Running TB v102.4.2 on LM 20.4)

I have recently started to use Thunderbird Mail. It is connected to my gmail account. I noticed that Thunderbird doesn't place into its Trash any mail that I have already trashed in my gmail account, and vice versa. I would like to synchronize trashing.

Firefox stopped opening links in web pages like secondlife:///app/region/Kings%20Stone/224/155/22 ,WHere do I tell Firefox what application to use to handle that kind of a link?

I believe this to be a new situation; I've just noticed it for the first time in the couple of years since I switched email clients.

I'm running three POP/SMTP email accounts under Thunderbird. Aside from my Gmail 'primary' account, there's an msn account and a business one too. I use the 'unified view' mode for inbox, sent, trash, etc. and seldom defer to individual account windows unless searching for something.

I can't figure out why my primary (Gmail) account is showing up again, in boldface blue no less, just below Trash and above Local Folders. I feel I must have flipped a switch somewhere, but can't locate it to turn it off. Any ideas?

Cox.com has decided to no longer have their own email server and switched their accounts to yahoo. I can read my email directly on Yahoo, but can't get their imap to work. I changed the imap and smtp settings to yahoo. Also, the email login has changed and I changed that in Thunderbird. With Cox, the login was just "username" and now it is "username@cox.net". When I made these changes in the account settings, my email account has disappeared from the inbox, but it is still in account settings. I am using a unified inbox with several accounts.

Cox will not help me with this, and I have been on hold with yahoo for an hour with no response. I have been messing with this for two days so I hope you can help me.

when i write a new mail i have this kind of letters , by sent or received mail, the letters are different, see my two screenshots. how can i install that the letters in a written mail are the same in each group?

thunderbird-115.3.1-1.fc38.x86_64

Okay, I keep pressing Reply on newsgroups and having to do it over again with "Followup" I can not find on teh customize diaglog how to move the Followup button. This is a regression from 102

https://imgur.com/qQ4TyUk.png

Hi, For some strange reason I can no longer see the total number of messages in a folder at the most bottom line. is there a simple way of getting it back please?

Thanks for the help. (Probably nth time asked/ answered...In order to avoid a repeat answer, I googled the problem, but similar questions were rather old (2017 etc) and they didn't help. Thank you

Hello.

I use the "Forget" button regularly. Recently, I've noticed that complete browser history (cookies and all) are all being deleted even though only 5 minutes or two hours are selected.

Any others having this issue? Doug

In left column in TB , accounts appear from top to bottom according the date they have been added. Can this be changed ?

Underneath a fictive example, I would like to move the account at the bottom to the top in the list

John.Doe@work.com John.Doe@homemail.com my.most.usued.account@my-ip-provider.com

Thank you