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Attempting to download brokerage statements from E-Trade

Dropa; I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statemen… (read more)

Dropa;

I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement , however, from my DESKTOP I cannot download an E=Trade brokerage statement for me to view the pages of the statement.

Below is the address or link for downloading an E=Trade brokerage statement, on my screen, from my DELL LAPTOP, whereby the pages of the statement appear, This is the identical link / address that I copied from my DESKTOP, however the statement does not appear: "Download failed"

https://edoc.etrade.com/e/t/onlinedocs/doc?docType=stmt&docId=0

How may I correct not being able to download and E-Trade statement, to view on the screen (after which downloading to a file) on my DESKTOP ???

                          Michael

Asked by Michael Kevin 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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lap top freezes yahoo mail but desk top does not

checking box within a Tab on yahoo mail will immediately open that entry and then freeze further operation until the screen is shut down. This happens on my wife's HP lap… (read more)

checking box within a Tab on yahoo mail will immediately open that entry and then freeze further operation until the screen is shut down. This happens on my wife's HP lap top i5 Pavilion 4.00 ram. ie: inbox tab will show a number of email - a dozen or so - followed by grey empty areas. The tab indicates 100+ total in inbox. Selecting one box opens the email but locks up any activity on that email & must be shut down to exit. The identical situation happens when I access my email on her machine. She is using Firefox 105.0.1 HOWEVER, on my machine, HP desktop AMD A8 8.00 Ram, both email addresses do not lock up, multiple boxes can be checked and work as expected. My desk top uses Firefox 104.4 This began happening within the past couple of weeks and I can not debug the situation. Any pointers ??

Asked by pete 1 year ago

Answered by pete 1 year ago

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Weird issue between interaction of firefox and bluestacks

Latest firefox update 104 x64 crashed every time bluestack piex64 (android emulator) launches. Afterwards running firefox again will keep running with no problems issues.… (read more)

Latest firefox update 104 x64 crashed every time bluestack piex64 (android emulator) launches. Afterwards running firefox again will keep running with no problems issues. Its only on launch of bluestacks that the issue happen and have replicated in different machines. I presume latest update uses some kind of internal android adb instance running? and it conflicts with the one that bluestacks emulates?

Asked by ssmb212 1 year ago

Answered by ssmb212 1 year ago

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Search Bar in Home Screen

Hello, I am eyesight impaired. I am having trouble when trying to use the search bar on the home screen. When the search is typed in the home screen it automatically swa… (read more)

Hello, I am eyesight impaired. I am having trouble when trying to use the search bar on the home screen. When the search is typed in the home screen it automatically swaps to the ADDRESS BAR SEARCH. The text is so small I cannot see it very well as a result my typos are abundant, very frustrating. Using the home search bar rather than the address bar I can control the size of the text and use it with no problems. At some point this home search bar function changed, I have tried to use the address bar in place of the home search bar but as I said, it is too small to see. It also makes it almost impossible if you want to search a valid link instead of going to the link because the address bar interprets it as a link and just goes to it, also frustrating. I see a lot of talk about this issue but I don't see any final correction. Is there some way someone could put an effort into this issue for us diminished septuagenarian programmers from the days of old? Thanks in advance, Jim

Asked by RIPPER 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db fil… (read more)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Asked by LHien 1 year ago

Answered by Dropa 1 year ago

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Update fault

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as… (read more)

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as always worked before update

Asked by allan.pool 1 year ago

Answered by cor-el 1 year ago

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Text display problems on different websites

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens … (read more)

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens 1-2 of Twitch and Giant Bomb, respectively), and others have had their default text size rapidly shrink (see screen 3 of a Wikipedia page), with no warning. What was fine yesterday is no longer working correctly today. I tried disabling and re-enabling different extensions and clearing my whole browser cache and that does not seem to have helped. Is there any explanation or quick fix for these issues on the way or a way I can roll back to 104.0.1 until the problem has been solved?

PS: I'm also using the latest version of Windows 10 and my video card (Radeon RTX 480) drivers and neither have had any updates in the past 24 hours.

Asked by amendele 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Unable to delete emails in yahoo

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (… (read more)

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (the click all box, the delete icon, etc.). I cannot even delete the emails themselves from inside the email.

 This started about 5 days ago.  The deletion of emails work just fine through chrome.

Asked by xeno_6804 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Removing "Other Bookmarks"

I've tried every suggestion of removing "Other Bookmarks" and all failed miserably with this new Firefox, it is ticking me off, why Firefox creates these irritations for … (read more)

I've tried every suggestion of removing "Other Bookmarks" and all failed miserably with this new Firefox, it is ticking me off, why Firefox creates these irritations for its members is beyond me, no wonder its popularity is shrinking. I need a new solution that works for mercy sake, I am at the end of my rope with this issue.

Asked by Fiascokid 1 year ago

Answered by cor-el 1 year ago

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how do I disable the paused accounts feature in thunderbird

This is in Thunderbird. I have a number of news feeds and they occasionally get stopped or paused. It's annoying. Is there a way to disable this paused account feature in… (read more)

This is in Thunderbird. I have a number of news feeds and they occasionally get stopped or paused. It's annoying. Is there a way to disable this paused account feature in Thunderbird? If I want an account paused, it should be my choice not Thunderbird's.

Asked by terryhollett 1 year ago

Answered by terryhollett 1 year ago

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Idea: Being able to organize tabs by changing their order (manual sorting)

Hi, this is an idea: To be able to sort the order of tabs. Often I'll be browsing for something one day, then move on to something else and continue browsing/researching… (read more)

Hi, this is an idea: To be able to sort the order of tabs.

Often I'll be browsing for something one day, then move on to something else and continue browsing/researching the first thing again later or the next day. Suddenly I have lots of tabs on differrent subjects open and no way to organize the order of them, with using bookmarks/collections, which would be timeconsuming. Being able to reordering them would be really helpful, and also make the „swipe between tabs“ a lot more useful, without having to scroll back and forth through tabs within different subjects.

And especially on my tablet, where I have lots of tabs open when researching this would be great. :)

Hope you'll consider this.

Asked by ssssaaaa 1 year ago

Answered by Paul 1 year ago

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firefox freezes, uses too much data

Please, please, please... bring back the pre v. 100 ability to not remember History, and to completely Close Apps when closing Firefox!!! (& to really not remember… (read more)

Please, please, please... bring back the pre v. 100 ability to not remember History, and to completely Close Apps when closing Firefox!!! (& to really not remember history, or tabs)

High data use and freezing makes that I have to go into Settings/Apps/Firefox/Storage/cache and delete all, because Firefox froze at each use, as it was suddenly remembering every site opened, despite my checking the boxes not to remember upon closing. Many sites are opened accidentally, as Firefox is the default browser. Not really closing any site, so I run out of data room? (Deleting app data fixes the unresponsive app.)

I really miss the pre 100 versions, when Firefox was dependable, fast, and lean in data use. And tried all the other new versions, but they all have the same site cookies hoarding problem. That is a very data heavy way to be fast, that leads to a lot of crashes where internet infrastructure is minimal.

Thank you for reading. CB

Asked by wdhc 1 year ago

Last reply by Paul 1 year ago

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Left click is not working unable to open link, start videos

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also exp… (read more)

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also experienced the issue on other sites.

It is working fine from chrome and chromium. The issue is appeared on linux and windows 10 machines as well.

I tried to clear the cache but it does not help.

Please fix this ASAP or I have to delete your browser.

Asked by gbvarga 1 year ago

Answered by gbvarga 1 year ago

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Firefox(Non-snap) 104.0 crash on Ubuntu without logs for specific URL

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java There are no cra… (read more)

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java

There are no crash logs generated either (checked in about:crashes) . Attaching a post-crash dialog screenshot

Asked by partha4u21 1 year ago

Answered by partha4u21 1 year ago

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Half of images on certain websites suddenly won't load. Displaying as plain gray color.

This morning, I found out a selection of my discord server's icons had vanished and emoticons were not loading. I thought it was a discord bug but it's the same for youtu… (read more)

This morning, I found out a selection of my discord server's icons had vanished and emoticons were not loading. I thought it was a discord bug but it's the same for youtube thumbnails. So far they are the only affected websites.

I have tried to no avail:

  • Updating extensions
  • Updating Firefox
  • Clearing site cookies and cache
  • Disabling hardware acceleration
  • Troubleshoot mode
  • Disabling my ad blocker
  • Using Web Tools to locate blocked content

Getting a bit desperate, haha! xD It's not my internet connection, my phone works fine.

Some notes: On youtube, only thumbnails seem to be affected and not all of them - about 2/3, seemingly random. On discord, server icons that are animated show up when moused over (animation) but not when static. When I noticed the issue it was only in a few servers. After doing the described troubleshooting all images are gone. Media sent in chat displays as normal.

If you have any help you are welcome.

Asked by sothajsil 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Several websites are no longer displaying text and are unusable

The following websites no longer display text and are unusable (the newest one is lowes.com): https://portal.wespath.org/LoginPage.aspx https://www.connectmysites.com/i… (read more)

The following websites no longer display text and are unusable (the newest one is lowes.com):

https://portal.wespath.org/LoginPage.aspx

https://www.connectmysites.com/index.html?pg=login (text appears, then disappears)

https://www.lowes.com no text visible; search works if you just type and press enter, but you cannot see any text; this one just started in the past few days (I used it about a week ago w/no issues)

The websites work fine in Microsoft Edge Chromium.

The images attached are from Lowes.com - "FF" meaning Firefox, "EC" meaning Edge Chromium.

I also tried creating a new profile w/o all the security turned on. No luck - same problem.

Asked by CrazyRoadBiker 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to clear "recent locations" in Bookmarks

Is there any way to clear the list of previously used locations in the "Add to Bookmarks" applet? Mine have been "frozen" for 4-5 YEARS. In the attached screencap, the en… (read more)

Is there any way to clear the list of previously used locations in the "Add to Bookmarks" applet? Mine have been "frozen" for 4-5 YEARS. In the attached screencap, the entire bottom half of the list is useless - I haven't used "Food Idiots", "Downloads", "MP3" and "Stuff" folders in years.

It's annoying because I use bookmarks almost exclusively for saving sessions (Select All Tabs > Bookmark Tabs), but every time I have to manually select the "Sessions" folder. In fact, when I took the attached screencap I'd just finished saving 11 windows to the Sessions folder... and had to manually select them every time!

Thanks!

Asked by Jim Cofer 1 year ago

Answered by cor-el 1 year ago

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Display Bookmarks

I have 2 laptops I will call OLD and NEW. Both have Firefox Browser 104.0.2. I have the Menu Bar at the upper left corner for both OLD and NEW. On OLD when I click … (read more)

I have 2 laptops I will call OLD and NEW. Both have Firefox Browser 104.0.2. I have the Menu Bar at the upper left corner for both OLD and NEW.

On OLD when I click the Bookmarks link in the Menu Bar, i see a few links (Manage Bookmarks, Bookmark current tab, etc). Then below the links I see all my bookmarks listed. I DO NOT have to click on a link to see my bookmarks.

On NEW when I click the Bookmarks link in the Menu Bar, I also see a few links (Manage Bookmarks, Bookmark current tab, etc). And then nothing else. I have to click a link to see bookmarks. How do I get NEW to display my bookmarks without having to click a link?

Asked by dobbsa 1 year ago

Answered by jonzn4SUSE 1 year ago

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Can't log in to Google acc with Firefox DevEd

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and oth… (read more)

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and other browsers, everything works as usual.

Asked by ImmortalDoge 1 year ago

Answered by jonzn4SUSE 1 year ago