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cant move tabs with mouse

i cant move the tabs around in the task bar. my firefox version is up to date, but yesterday-ish my laptop forcibly updated itself. its still on windows ten, but thats th… (read more)

i cant move the tabs around in the task bar. my firefox version is up to date, but yesterday-ish my laptop forcibly updated itself. its still on windows ten, but thats the only thing i can think of other than installing a kidpix four emulator that may have caused the problem

Asked by anubisgaythenecromancer 1 year ago

Answered by anubisgaythenecromancer 1 year ago

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Full screen having a "border" lately showing some of the site underneath.

Lately when opening something in full screen it shows the background as sort of a frame around it. The dark blue at the top is the header background colour I use. It's re… (read more)

Lately when opening something in full screen it shows the background as sort of a frame around it. The dark blue at the top is the header background colour I use. It's really annoying. I can't tell if it happened in a recent update as those happen automatically. But it's just been the past few days. I use 113.0 (64) right now. I'm sending a screenshot of how it looks.

Asked by birjon1 1 year ago

Answered by TyDraniu 1 year ago

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"Speed", "Quality" and other video options multiply on some websites

Hello all, I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, … (read more)

Hello all,

I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, when I start the video there is (as is normal) one 'Speed' and one 'Quality' button, but then every second these buttons start to multiply. This happens only on some websites - for example, it does not happen with normal videos on YouTube, although it happens on YouTube Shorts sometimes.

This is my first question on the Mozilla Support page, I thank you in advance for your help and I hope I follow the community guidelines. Please feel free to leave any suggestions or feedback concerning how I should proceed for asking for help in the future.

Asked by Pedro Montanari 12 months ago

Answered by cor-el 12 months ago

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Pdf's being downloaded when I only want to view online

FF 113.0.2 Win 7 64 Bit When I read a pdf online it gets downloaded even though FF is set to always ask. When it asks I choose open with FF or open with Adobe Reader . B… (read more)

FF 113.0.2 Win 7 64 Bit

When I read a pdf online it gets downloaded even though FF is set to always ask. When it asks I choose open with FF or open with Adobe Reader . Both downloads the file to my download folder. It doesn't ask what foder to download to even though I have FF set to ask where to download to in settings/general

I tried setting browser.download.improvements_to_download_panel to false as here https://support.mozilla.org/en-US/questions/1370494 but it didn't help

Asked by GardenSurfer 11 months ago

Answered by TyDraniu 11 months ago

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Facebook Bugs When Using Firefox

These bugs have probably already been reported but just in case they haven't there's an issue where dates can't be viewed on Facebook posts without hovering the mouse cur… (read more)

These bugs have probably already been reported but just in case they haven't there's an issue where dates can't be viewed on Facebook posts without hovering the mouse cursor over the title of the post. The other bug is the cursor often, but not always disappears when commenting on posts.

Asked by eugbug1 11 months ago

Answered by TyDraniu 11 months ago

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Name not shown on the Google "Choose an account" page.

When I open the Google "Choose an account" page, my account name doesn't show up above my email address. The problem ceases only temporarily when I clear the cache and th… (read more)

When I open the Google "Choose an account" page, my account name doesn't show up above my email address. The problem ceases only temporarily when I clear the cache and the Google cookies. Any suggestions?

Asked by Aristocritos 11 months ago

Answered by Aristocritos 11 months ago

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Your Update is useless

Your new update, like your last several suck. It is sssllllooowww to load most webbsites. Watching a video is frustrating, pausing every few secons. I am SICK OF EATCH… (read more)

Your new update, like your last several suck. It is sssllllooowww to load most webbsites. Watching a video is frustrating, pausing every few secons. I am SICK OF EATCHING THAT WHEEL GO ROUND AND ROUND. What is most frustrating is your damned "Update" looser, piggy-backed of of a windows update. I DID NOT want an update, because you idiots cant create a update that doesnt screw up every aspect of peoples browsing or interne5 experience. To m,ake it worse, you cowards hide. There is no way to contact a HUMAN, your help is a bunch of questions that are never answered by [redacted]. Since nobody can write a workable update, Get a job at a fast food joint, and hire people who give a damn, an can actually write something that [redacted] WORKS!!!!!!! I'm on my second ay trying to un-[redacted] your mess. How about sending me an email with a contact to a human with a functional brain. People should NOT have to spendd ays fixing an update that is worse than a virus.

Contact me @--[email address] OZR [telephone number]

Asked by ariesdoc19 9 months ago

Last reply by Paul 9 months ago

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How to completely sanitise a given host from Firefox so it'd act the same as in private window?

I have a few websites, among them glovoapp.com and work Kibana, that don't open properly in my regular Firefox session any more even though I tried to remove cookies rela… (read more)

I have a few websites, among them glovoapp.com and work Kibana, that don't open properly in my regular Firefox session any more even though I tried to remove cookies related to those websites and anything else I could think of. They work fine in private window but it means I have to authenticate each time. What steps do I need to perform to completely clean a website settings from Firefox memory?

In case of Glovo (and several other websites) in regular Firefox session there's an error: Content Security Policy: The page's settings blocked the loading of a resource at inline ("script-src"). Same doesn't happen in private window.

In case of Kibana (and several other websites) in regular session Firefox somehow remembers old authentication - it doesn't ask for new credentials and doesn't send Sec-Fetch-User header (which results in Kibana throwing HTTP 405 Method Not Allowed). In private window the header is sent correctly.

I'm using Tridactyl so I tried to use the :sanitise glovoapp.com command which, in theory, should remove everything that can be removed with API calls as described on https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/API/browsingData/DataTypeSet - it's not enough.

Asked by cprn 12 months ago

Answered by cor-el 12 months ago

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Can't open first pinned tab when FF window maximized

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.… (read more)

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.

If I restore down the window, hovering over the tab changes the background color of the tab from light grey to a slightly darker grey and clicking the tab opens it.

Asked by ozhamlet 12 months ago

Answered by ozhamlet 12 months ago

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Video Playback

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixe… (read more)

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixes it but then the video becomes choppy. I cant attach a photo because it looks normal when a screenshot is taken

Asked by jackharkin163 11 months ago

Answered by TyDraniu 11 months ago

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Photos load incorrectly in Ebay

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one an… (read more)

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one and save to a new tab they are fine.

Asked by cwilber 11 months ago

Answered by cwilber 11 months ago