Showing questions tagged: Show all questions
  • Solved
  • Locked
  • Archived

cant follow thru with volunteer jscher2000

Hello Firefox, I sent a troubleshooting question a couple hours ago to which jscher2000 responded. I was unable to answer his questions from my email as his address was… (read more)

Hello Firefox,

I sent a troubleshooting question a couple hours ago to which jscher2000 responded. I was unable to answer his questions from my email as his address was noreply How do I continue a conversation if not thru email?

Tim Peterson [removed email from public]

Asked by timtheartist 1 year ago

Answered by timtheartist 1 year ago

  • Solved
  • Archived

thunderbird inbox empty

I have three accounts on Thunderbird (two are gmail, one is fastmail Overnight all my inboxes are empty. I can send email to them now and they go to my inbox but I … (read more)

I have three accounts on Thunderbird (two are gmail, one is fastmail Overnight all my inboxes are empty. I can send email to them now and they go to my inbox but I seem to have lost the contents of all three inboxes over night Can you help please?

Asked by merola 1 year ago

Answered by david 1 year ago

  • Solved
  • Archived

Email account not showing email account with inbox and unable to write a new email.

Trying to setup an existing Comcast email account but the Comcast email account with an inbox is not showing up and I'm unable to write a new email. I want to use Thunder… (read more)

Trying to setup an existing Comcast email account but the Comcast email account with an inbox is not showing up and I'm unable to write a new email. I want to use Thunderbird as a Pop3 client account.

Any help would be appreciated as I have attached a picture below.

Asked by rvegola 2 years ago

Answered by Toad-Hall 1 year ago

  • Solved
  • Archived

Cannot set up email in Thunderbird - get "unable to set up at server" error message

We have a new secretary for our organisation. She uses Thunderbird and wants to set up our mail account on her computer (she hates using webmail). We have both tried and … (read more)

We have a new secretary for our organisation. She uses Thunderbird and wants to set up our mail account on her computer (she hates using webmail). We have both tried and get the same message "Unable to set up at server, Probably wrong configuration, username or password". I have double checked settings with our email provider (in Australia, WebCentral), the username is definitely correct, and there is no problem accessing the webmail with the password we're using to try to set up Thunderbird mail account. Any clues - this is driving us both mad. Webcentral say they can't see why it wouldn't be working, and have told us to contact Thunderbird. Screenshot below may be of help (all identifiable information removed) Many thanks.

Asked by diyarrall 1 year ago

Answered by sfhowes 1 year ago

  • Solved
  • Archived

My Thunderbird "Portable" opening panel contains no information

Today When I started my "C:\_PortableApps.com\Thunderbird Portable"\ThunderbirdPortable.exe" My Thunderbird "Portable" opening panel contains no information. The only thi… (read more)

Today When I started my "C:\_PortableApps.com\Thunderbird Portable"\ThunderbirdPortable.exe" My Thunderbird "Portable" opening panel contains no information. The only thing I could see was if I clicked on "Account Settings" Tab. The only way I could Fix it was Closing Thunderbird and renaming "C:\_PortableApps.com\Thunderbird "\ to C:\_PortableApps.com\Thunderbird Portable" to "C:\_PortableApps.com\Thunderbird Portable-Broke" and the Start "C:\_PortableApps.com\Thunderbird Portable-Broke\ThunderbirdPortable.exe"

I even Deleted My "C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profile" Folder and reinstalled "ThunderbirdPortable_102.10.0_English.paf.exe".

I think somewhere on local computer something is "Referencing" The "C:\_PortableApps.com\Thunderbird Portable" Folder it won't let my Opening Page show anything.

If I copy "C:\_PortableApps.com\Thunderbird Portable-Broke" and Rename it "C:\_PortableApps.com\Thunderbird Portable" Folder it won't let my Opening Page show anything, But If I start "C:\_PortableApps.com\Thunderbird Portable\\ThunderbirdPortable.exe" I can see my Opening Page.

I can't remember if I added any files to "My Local Folders" In most of my Setups on other computers with different email addresses I usually do and I can't remember If I did on this computer for sure.

Asked by Dr. Dave 1 year ago

Answered by Dr. Dave 1 year ago

  • Locked
  • Archived

forwarding Emails

when i forward an email there is about half a page of coded material which i cannot seem to change

Asked by roket700 1 year ago

Last reply by christ1 1 year ago

  • Solved
  • Archived

unwanted icons on incoming mail

New "feature" since last update 102.10.0 (64-bit): Some, but not all, new/incoming messages are marked with a gold diamond or star icon. It is a minor problem, but annoy… (read more)

New "feature" since last update 102.10.0 (64-bit): Some, but not all, new/incoming messages are marked with a gold diamond or star icon.

It is a minor problem, but annoying.

How can I stop Thunderbird from doing that?

Asked by patriciacravener 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

Large mouse cursor (scaled to 48px) when using >200% display scaling

The desktop mouse cursor becomes large when using Firefox with >200% display scaling. It doesn't matter if it's 250% or 300%, the result is the same. My system configu… (read more)

The desktop mouse cursor becomes large when using Firefox with >200% display scaling. It doesn't matter if it's 250% or 300%, the result is the same. My system configuration is as follows:

Opensuse Tumbleweed (up-to-date) Firefox 112.0.2 64bit KDE Plasma running Wayland

I've included 2 screenshots that show the difference in the mouse pointer size when outside of a Firefox window and inside it. Also, this issue is only present with Firefox; no other application produces this result. Any help or suggestions would be greatly appreciated!

Asked by Donnie 1 year ago

Answered by Donnie 1 year ago

  • Solved
  • Archived

Thunderbird update 113.0b5 Local Folders have disappeared

Have just updated to Thunderbird update 113.0b5 and all my Local Folders have now disappeared and the content appears to now all be in the inbox. How do I get them back i… (read more)

Have just updated to Thunderbird update 113.0b5 and all my Local Folders have now disappeared and the content appears to now all be in the inbox. How do I get them back into the folders without manually trawling through hundreds of emails?

Asked by Mart54 1 year ago

Answered by Mart54 1 year ago

  • Solved
  • Archived

do firefox 'saved passwords' remain after backing up to external hd and factory resetting mac?

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup … (read more)

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup as well?

I've also downloaded them to a csv file as an additional precaution, but have no idea how to reload them into 'saved passwords' after the repairs are complete, as no option is provided for that - only the option to import from another browser... Thanks for your help!

PS: also, why does mozilla require a manual login to this support forum when my login is saved in it's own password saver?? It is not auto-filling it as expected.

Asked by raspberryrose 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Using MAC firefox arrow keys not enabled on 9anime

So i was using this website called 9Anime and i was watching a show and i diabled my arrows for going backl 5 seconds and i have looked up everything i can to fix it and … (read more)

So i was using this website called 9Anime and i was watching a show and i diabled my arrows for going backl 5 seconds and i have looked up everything i can to fix it and nothing has worked. Can anyone help me please ????

Asked by jetthoff923 1 year ago

Answered by jetthoff923 1 year ago

  • Solved
  • Archived

Reading Thunderbird archive files

So I have set up Thunderbird to include a Local Folder on my hard drive on which I copy email folders I want to archive safely. I can of course find and read any archived… (read more)

So I have set up Thunderbird to include a Local Folder on my hard drive on which I copy email folders I want to archive safely. I can of course find and read any archived email by opening the Local Folder from within Thunderbird. But is there any way of retrieving and reading archived emails without doing so through Thunderbird? For instance, I want to copy the entire email archive onto a removable hard disk, so as to be able to consult it from other computers.

I can find Local Folders on my hard disk, and within that a folder called "Archive.sbd". That in turn gives access to documents called, for instance, "emails.2021" and "emails.2021.msf". The problem is that opening document "emails.2021" leads to an unusable mass of binary code. So my question is, can the archived emails only be read from within Thunderbird?

Asked by stathatos1 2 years ago

Answered by david 1 year ago

  • Solved
  • Archived

add multiple recipients to email

It used to be so easy to add multiple recipients to outgoing email, especially forwarded emails. Now that I've been forced to download the latest version in my new compu… (read more)

It used to be so easy to add multiple recipients to outgoing email, especially forwarded emails. Now that I've been forced to download the latest version in my new computer, no matter what I do, I can't add them from the address book anymore. All the info gets added and the email is rejected because there is so much information carried over to the address box. They load as "A, Anyone, Name anyone@server.com" and the name and 'A' are highlighted in red and the email won't send. I used to be able to go to the address list, highlight the address(es) and drag them to the outgoing email. I've spent so much time fighting to figure this out and your help articles don't seem to help at all. How do I add multiple recipients to my outgoing email, especially since I ALWAYS use bcc when adding several recipients. I'm running out of tissues from spending so much time in tears trying to figure this out. I've been using and donating to Thunderbird for several years. Why am I having so much trouble with what should be a simple thing? I've tried everything I can think of to get around this problem, but nothing has worked. Please help. I've added an image of what my email looks like after trying to add recipients.

Asked by mescrochet 1 year ago

Answered by david 1 year ago

  • Solved
  • Archived

Playing in background no longer works

Until recently (sorry, I don't know which version I upgraded from), it was possible to let media play the background with Firefox for Android. Media would show up on the … (read more)

Until recently (sorry, I don't know which version I upgraded from), it was possible to let media play the background with Firefox for Android. Media would show up on the lock screen and could be played/paused from there when open in the browser. Now, I have found no way of playing media from Firefox without having the window in focus.

I'm wondering if this was an Android change or a Firefox change that broke Android detecting media playing in Firefox, and whether this is/was intended, a known issue, or a bug?

I'm on Android 13 (Oxygen OS 13 on OnePlus Nord 2T), with Firefox version 112.2.0 (release April 24 on the play store).

Asked by johannes38 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Thunderbird - mark when replying to an e-mail HOW TO DISABLE IT?

Thunderbird - mark when replying to an e-mail HOW TO DISABLE IT? I would like to have whole history of correspondence (every previous mail) even if I have marked some t… (read more)

Thunderbird - mark when replying to an e-mail HOW TO DISABLE IT?

I would like to have whole history of correspondence (every previous mail) even if I have marked some text in mail which is replied

Please help

Asked by maciekawy 1 year ago

Answered by sfhowes 1 year ago