Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted re… (read more)

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

Asked by mike.glover_1 1 year ago

Answered by mike.glover_1 1 year ago

  • Solved
  • Archived

Latest update changed image interaction

Image interactibility has changed since the last Firefox update. It used to be I could do a Google search and I could click on the images on the main search result page … (read more)

Image interactibility has changed since the last Firefox update.

It used to be I could do a Google search and I could click on the images on the main search result page (under the 'All' section, not the 'Images' section) and they would open in a new tab immediately.

Since the update when I click on an image it docks the image to the right...when I need it to open in a new tab.

If I can't get this fixed I will be going back to a previous version.

Help!

Windows 10 OS Build 19044.2251 Firefox version 107.0.1

Asked by cadwellm 1 year ago

Answered by cadwellm 1 year ago

  • Solved
  • Archived

Developer Console colours and Folder Icons

hello 1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.i… (read more)

hello

1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.info text to be light blue while the text color to be bold dark blue font. I would like to have it only in light theme. Also I would like to change the font size of the console for both themes.

2) Is it possible to change the folders of bookmarks to yellow. I read there are SVG. I tried to solution that are meant to change the folders to yellow, but failed. Can someone point me to a dummies guide for a solution.

The first one is the more important issue.

Thank you in advance

Asked by ProfessorLayman 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Google ads don't display well

Hi, my google ads don't display correctly in google searches - can anyone help please? Mac M1 / Latest Firefox Formatting is fine for the first second after the search, … (read more)

Hi, my google ads don't display correctly in google searches - can anyone help please? Mac M1 / Latest Firefox

Formatting is fine for the first second after the search, then chanegs and text displays over the images in the ades and is unreadble, unless I hover my moude over the ad.

With thanks

Asked by jonnydonovan 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox crashes when I attempt to download or upload a file

Whenever a website prompts for me to upload or download a file and I except Firefox crashes, quitting in its entirety. This still occurs in "Troubleshoot" mode so I assu… (read more)

Whenever a website prompts for me to upload or download a file and I except Firefox crashes, quitting in its entirety. This still occurs in "Troubleshoot" mode so I assume it is not any of my extensions. Here is a crash report from when this occurred if it helps. Another odd observation I made is that I am able to upload a file if I use a "drag-and-drop" feature on a website.

Asked by Reuben Braybrook 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Some sites/pages load with some text replaced with other incorrect text.

On some sites, I see some of the text replaced with different text. I tried these pages in other browsers at the same time and they display correctly. I tried on a priva… (read more)

On some sites, I see some of the text replaced with different text. I tried these pages in other browsers at the same time and they display correctly. I tried on a private browser session and it displays the same. I had seen this previously, but it seemed to go away on its own. I was able to get screenprints of this event. If I inspect the fast.com page, I can see what the proper text should be.

These are just annoyances since I can still interact with the page, but just thought to see if I can find a fix.

https://fast.com/ https://grandrapids.craigslist.org/

Browser is updated.

Thank you in advance for any help.

Asked by carlc376 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox cannot show some International Phonetic Alphabet symbol on Mac

Firefox version: 107 IPA symbol show incorrect :https://zh.wikipedia.org/zh-my/KK%E9%9F%B3%E6%A8%99 but correct: https://zh.m.wikipedia.org/zh-cn/KK%E9%9F%B3%E6%A8%99 t… (read more)

Firefox version: 107 IPA symbol show incorrect :https://zh.wikipedia.org/zh-my/KK%E9%9F%B3%E6%A8%99 but correct: https://zh.m.wikipedia.org/zh-cn/KK%E9%9F%B3%E6%A8%99


thanks

Asked by deng1659362510 1 year ago

Answered by deng1659362510 1 year ago

  • Solved
  • Archived

What is the CTMsgHostFirefox (32 bit) process? [High CPU usage]

Hi, The highlighted process sometimes goes up to as high as 55% ish CPU for hours on end, making my computer lag for no reason. If I individually close the process, noth… (read more)

Hi,

The highlighted process sometimes goes up to as high as 55% ish CPU for hours on end, making my computer lag for no reason. If I individually close the process, nothing happens, and the issue fixes itself (firefox runs fine with it closed).

It is concerning since I could not find anything on google about this process, is this some kind of malware? I did run a MalwareBytes scan on my entire computer, and nothing turned up.

Please let me know what that process is.

Asked by pocketfootprints 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Media title not showing up in linux

I have been using Firefox on OpenSuse Tumbleweed. When media is playing in Firefox, the media player widget says, "Firefox is playing Media". There is no thumbnail or tit… (read more)

I have been using Firefox on OpenSuse Tumbleweed. When media is playing in Firefox, the media player widget says, "Firefox is playing Media". There is no thumbnail or title. I have tried on multiple websites, and all are the same.

media.hardwaremediakeys.enabled is set to true.

Chromium on the same system shows the title and progress bar, but no thumbnail.

Asked by ow.behr 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Bottom of custom font getting cut off on windows devices

Hi, Running into a strange problem with FireFox on Windows that I cannot replicate on IOS and Android devices. I created a custom font and it seems that at 100% zoom m… (read more)

Hi,

Running into a strange problem with FireFox on Windows that I cannot replicate on IOS and Android devices.

I created a custom font and it seems that at 100% zoom my characters are getting chopped on the bottom. At 90% and 120% its renders correctly.

I have attached a sample screenshot with the font at 120% and the font at 100% resized so they are equal in total pixel volume to illustrate the difference.

Already looked at the following:

  • Turning off ClearType in Windows.
  • Various settings using the font-smoothing css property:

https://developer.mozilla.org/en-US/d.../font-smooth

Neither of these seem to have any effect. Because my font is meant to have an old school video game style and feel the way that it renders, trying to smooth it over has a negative effect.

I realize the fix may not be something that can be changed in FireFox itself, but if anyone who has experience with this type of issue can offer any advice or guidance it would be greatly appreciated.

You can play around with the zoom levels with my font here: https://www.stevesgames.com/about

Asked by steve 1 year ago

Answered by steve 1 year ago

  • Solved
  • Archived

weird site at the top of the search bar and i can't remove it

hey all, I've had this site that i have no recollection of visiting always there, pinned at the top of my search suggestions but i never bothered with it, till today whe… (read more)

hey all,

I've had this site that i have no recollection of visiting always there, pinned at the top of my search suggestions but i never bothered with it, till today when i decided to remove it.

I tried all the things i can think of and searched for a solution to no avail, any help is appreciated.

Asked by Sam Hus 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Unable to view charge station icons or site menu on Chargehub.com

When I load Chargehub.com into Firefox I should be able to see icons for electric vehicle charging stations plus a menu for such things as plug filters. However, althoug… (read more)

When I load Chargehub.com into Firefox I should be able to see icons for electric vehicle charging stations plus a menu for such things as plug filters.

However, although the chargehub site loads with a Google map (after selecting Map) I don't get the EV charging station icons or menu. I do get POI icons such as for airfields, cemeteries, parks, churches, etc only when fully zoomed in. The Google zoom symbols and street map view options are also available.

I have not experienced this issue on any other WEB site including Plugshare or Chargemap. Further, when I open Google maps in Firefox and do the search, "ev charging stations in ontario canada", i do see the icons for charging stations.

I am running Windows 7 with Firefox version 107.01 on a desktop computer. Adblock and uBlock origin are installed. However I have the same results when running Firefox in safemode.

I do understand that Microsoft no longer supports Windows 7. However, my son is also running Windows 7 on his desktop computer, yet chargehub opens properly on his computer when using Firefox as his browser.

I've tried searching the WEB for an answer but no success so far.

Thank you in advance for any help.

Asked by t9rfbb 1 year ago

Answered by t9rfbb 1 year ago

  • Locked
  • Archived

how do I always use Desktop mode on Firefox on Windows 10?

I am on Windows 10 on a relatively new Dell Laptop. Only two years old. All of a sudden when I go to AndyMark.com it displays in a menu on the left as if I'm on a mob… (read more)

I am on Windows 10 on a relatively new Dell Laptop. Only two years old. All of a sudden when I go to AndyMark.com it displays in a menu on the left as if I'm on a mobile device. Looks like either Windows has changed indicating I am on a mobile device (which a laptop is mobile) or Firefox has changed and defaults to mobile for Windows? Selecting ask for Desktop View is no longer available. I do not want Mobile view and the mobile view on my laptop for this site is not useable. I have been using Firefox since 1990. Never had this issue before. Please help.

Firefox on my other laptops and desktops with linux see the site fine. Chrome works. Edge works. But my preferred browser has an issue.

Win 10 Home 21H2 with Firefox 108.0.1

Asked by kurt.sanger 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Firefox direct download Link

Hi If I click my way through https://www.mozilla.org/de/firefox/all/#product-desktop-release I get a different Link everytime. So as someon who wants to distribute Firef… (read more)

Hi

If I click my way through https://www.mozilla.org/de/firefox/all/#product-desktop-release I get a different Link everytime. So as someon who wants to distribute Firefox on different PC's , I want to know: Are there any direct download links for the latest version? The best would be some links like Webex has for distribution (e.g. https://mozilla.org/firefox/windows/FirefoxInstaller.exe)

Thanks in advance Robin

Asked by robingebert99 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (read more)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Private window icons in Win 10 doesn't work as expected with Profiles

I have shortcuts to launch Firefox in two ways, one with no commands and one with the following command: -P "Personal" --no-remote This used to show two separate Firefox … (read more)

I have shortcuts to launch Firefox in two ways, one with no commands and one with the following command: -P "Personal" --no-remote This used to show two separate Firefox icons on the taskbar. Firefox windows opened in each profile would be grouped with the same profile and kept separate from other profiles. With the latest update I still have two icons, the Default profile has a Firefox icon and the 'Personal' profile has a private browsing icon. Even though there are no private windows open. According to latest updates, if I open private windows then they should be grouped with their own icon. However, whether I have Default or Personal profile windows open, Private windows are grouped with their standard browsing windows.

This is on Win 10, Firefox 107.0.1

Any ideas how to fix this? Ideally I would have the standard Firefox icon on both profiles then, to conform with the private window separation update, my private windows would be separated from the standard windows but also from different profiles.

Asked by scaleb 1 year ago

Answered by scaleb 1 year ago

  • Solved
  • Archived

cannot find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both).

tell me whether i can find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both). i especially want to be able to restore … (read more)

tell me whether i can find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both). i especially want to be able to restore the tab for Institute for the Study of War and its companions. i hope you are warm and rested.


to do my regular research, i have lost three or four (or more) windows with multiple tabs, as a result of my reorganizing tabs. i think of each window with one of its tabs, so these would be, "Emma Loop" (which includes all federal court districts tabs and related info); "Kyle Griffin" (which includes various journalist/news tabs); "emptywheel" (which includes various journalist/news tabs); and other such similar windows whose name ID i don't remember.

restore scares me because it will apply to bookmarks.

i recently began migrating from twitter to mastadon, and wanted to add my regular tabs to mastadon. i moved tabs to keep track, but it seems the tab's parent windows disappeared. i cannot be more clear, because i had a total of about 15 windows with multiple tabs EACH. i regularly exited the program to install updates and because of my settings, all the windows/tabs were saved correctly. this is a great feature.

it takes time to create a window with multiple tabs, and i don't have much of a brain, so it's hard for me to learn new stuff. maybe we can work together to clarify what i need. i just want my "lost" windows/tabs to return to the others so i can continue going forward. i blame this guy - the "new twitter owner" - who has even made changes to UKRAINIANS' account performances. thank you.

Asked by notanotherhero 1 year ago

Answered by notanotherhero 1 year ago

  • Solved
  • Archived

After 107.0.1, the tab bar disappears

In fully updated Windows 10 (x64), running either 64-bit or 32-bit Firefox, the tab bar in the current Release channel of Firefox disappears. No changes have been made … (read more)

In fully updated Windows 10 (x64), running either 64-bit or 32-bit Firefox, the tab bar in the current Release channel of Firefox disappears. No changes have been made to the Firefox profile on my computer, including no edits in CSS, etc. (I never bother with such things). Updating to 108 and higher causes the tab bar to disappear. In 108+, a single tab appears "somewhere" at the bottom of the window (its location appears to be random), and the New Tab button ("+") is gone as well. Disabling all extensions has no effect. Reverting back to 107.0.1 (either 32-bit or 64-bit) fixes the problem. This situation has been tested several times with the same result every time. Consequently, I have edited the Firefox registry policy to disable updating so I can run 107.0.1 without constantly getting the Firefox "nag window." Any thoughts on this problem would be greatly appreciated.

Asked by J Pinkman 1 year ago

Answered by cor-el 1 year ago