All Products Support Forum

I installed (as always) the new Windows 10, downloaded from the office. firefox website. I log in to my login, synchronization takes place (firefox says so) but MY data is NOT!!! no synchronization, no loading of passwords, addresses, extensions!!!

Running an Ad Blocker on Router/Firewall. On my Ubuntu 22.05 any browser (Mozilla, Chrome) just clears the area where the ad was at. Starting to use Windows 10 and all browsers leave a mess where the ad was. Mostly error message "...hmmm were having trouble finding that site..". Hope there is a way to clean that up with Windows as well.

How do I get rid of the automatic login options. I never saved the password. I just want to get rid of the options for the login field. There are too many, some don't apply. I have read everything and tried to clear my logins in the settings option, but the field is grayed out and I cannot select it.

In the last few days whenever I download a PDF file instead of it being displayed in my default PDF read Firefox (version 121.0.1) takes over and displays the contents of the file. I do not want this, I prefer my PDF reader! How do I stop Firefox trying to take over this function? (other than converting to Chrome)

I have Windows 10 Pro 22H2 19045.3803. I am running two monitors. When I have many Firefox browsers open on both screens, reboot and restore previous session, the browsers all open in what ever monitor the initial browser was opened on. I haven't tried it with other browsers. All other applications open in whichever monitor they were in on reboot.

I installed firefox on a new pc and after loggin in and syncing my account all my pinned sites on the firefox homepage disappeared. Is there any way i can get them back?

After clearing the cache I could no longer view the MeWe site.I cleaned out the cache because I was having problems viewing Facebook.That fixed my Facebook problem but now I can't view the MeWe site.It will appear for about half a second and then all I see is a blank page,please help! Any advice given would be appreciated,thanks in advance.

Hi I am the admin site owner of the above site on th site we have a widget that lets us monitor who is in our teamspeak server from the home page this was working great until I and other members updated to firefox 121.0.1. 2 days ago, now we get this message in the widget frame insted.

Firefox Can’t Open This Page To protect your security, server.nitrado.net will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I contacted Nitrado support after reading this https://support.mozilla.org/en-US/kb/xframe-neterror-page They say they have fixed the issue but it still present after reinstalling the widget, clearing cache (server and firefox app) and server restart, this is effecting all our uses who use firefox, which is all of them :( can anyone help?

Fore some reason I am no longer able to open support.netapp.com in Firefox Getting a time-out error >> The connection has timed out >> The server at support.netapp.com is taking too long to respond.

This seems to have started after a Firefox update earlier this year, but I don't remember with which version it started.

I have already tried to refresh Firefox, un- and install Firefox

  (including deleting various entries in "%Programdata% and %appdata%
  and registry HKEY_CURRENT_USER>>SOFTWARE. Delete the entry named "Mozilla".
                     HKEY_LOCAL_MACHINE>>SOFTWARE. Delete the entries "Mozilla" and "mozilla.org".
                      HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node.
                              Delete the entries "Mozilla" and "MozillaPlugins".

With no luck

This issue does not happen on any other browser (Chrome, Edge, Vivaldi) I have tried. But what I noticed on these is that support.netapp.com is automatically being redirected to https://mysupport.netapp.com/site This redirect does not happen in FF

If I enter mysupport.netapp.com manually it opens perfectly

Cheers, Jurgen

I do not care about MSNBC, I just want to know why I cannot live stream on MSNBC in case I run in to other channels that may not work I would like to solve the issue or I guess I can just uninstall Firefox and call it a day if it is just the browser.

The audio does work, but the video is the start up or splash photo for MSNBC

Firefox will stream on NBC and I can stream MSNBC using Chrome and Edge.

I resent all of the setting in Firefox to default, and I turned off all of the extensions.

If I go to Safelite and start scheduling an appointment, navigating through that set of webpages will cause my computer to green screen/crash. The landing page at https://safelite.com asks for a zip code, and submitting that form puts you into the scheduling flow; after entering some details about a vehicle, I can click back and continue a few times (less than ten) to make my computer crash. I was able to reproduce the issue in troubleshooting mode. I also tried the same steps in Chrome, but it did not produce a crash.

This computer has had an issue with crashing in this manner for a while now, but this is the first thing I've noticed consistently causes a crash. I'm not expecting a solution, but I am hoping to close in on the issue; whether or not Firefox is the source here is questionable, but it does seem highly entangled.

I've looked at various suggestions to fix the above-reference problem and have checked that "open previous tabs and windows" is checked and that "clear history when Firefox closes" is *not* checked. But nothing is working. This started happening only a week or so ago.

Thank you for ideas.

Sheesh, I tried to append to another question but failed. Just as well... I am using a Dell Inspiron 1545 laptop with Ubuntu 22.04.3 LTS. Every time I put my laptop in standby mode (close the display) then reopen the Firefox window expands beyond the left edge of the computer. I tried some solutions offered on the forum but they did not help. Now when this happens I hit the maximize button and the Firefox display actually shrinks to a small size. That's counterintuitive but... When I hit the maximize button again the Firefox window expands to the correct size. So it's now only a minor annoyance. It seems like there ought to be a simple solution to this but I haven't found it yet.

I tried eveything but found no way to access the store page of a specific extension, am i missing something?

Searching isnt good if it has a simple name as thounsands show up

My add-on and default profile have disappeared after I entered safe mode. The browser window restarted with a new interface with different settings and all my add-ons were gone. There reason why I tried out safe-mode was to restore my open tabs which were lost after firefox updates but still showing in history without the possibility to restore them. Currently, I have three profiles in about:profiles but non of them contains my add-ons data. They all appeared as if I am opening the browser for the first time. Inside the profiles file explore, there are 5 newly created profiles see attached screenshots.

Things I did, Cleared cache, refreshed the profiles and restart the browser nothing works.

What is going on. :(. This sucks. I had special add-ons which contained my valuable settings and now they are all gone.

On gmail "https://mail.google.com/mail"

I am already logged into my main account, when I click on my profile picture in the top right in order to add accounts/sign into other gmail accounts, I get this error:

"403. That’s an error.

We're sorry, but you do not have access to this page. That’s all we know."

I tried clearing cookies and no help.

Bare in mind this is on a fresh firefox install on a new desktop, I have been using firefox on my other desktop with no gmail issues like this.

I run Firefox 121.0 on Windows 10 Pro. I use a VPN (ExpressVPN) and normally run Ghostery and uBlock Origin. When I log onto Townhall.com and enter my VIP credentials all is fine. However, when I read an article I should be able to access the comments. I cannot in Firefox and this is something that has occurred about 3-4 weeks ago. For years I have not had any problem like this with Firefox.

I tested VIP access with my iPhone - works fine. I tried Vivaldi - works fine. I tried Chrome - works fine. I try Firefox - fails!

I ran Firefox in "TroubleShoot" mode, with all add-ons turned off and it also fails. Even when I run Vivaldi I have Ghostery and ad blocking turned on, but Ghostery does allow townhall.com on their whitelist.

I've send emails to Townhall.com and am not getting any responses. However, I was having the issue with all devices but all have been fixed except with Firefox. So, I have no idea why this is an issue with Firefox but not with any other device.

Any thoughts?

Up until this last update, in Gmail inbox, each message could be moused over top and action icons would show up. This no longer happens and I don't know why. It was very convenient not to have to open the message to take action on it and then return to the inbox. Now if I click the checkbox on the left side of the message those icons appear, but I never had to do this before??? I have not made any changes to the settings on my 1 year old Macbook Pro or Firefox configuration...