Showing questions tagged: Show all questions
  • Archived

Google search results broken

Hello, Hello, Today I have noticed that website for Google search results are not showing up correct as you can see in the screenshot. Images, news, video's, maps, book… (read more)

Hello,

Hello,

Today I have noticed that website for Google search results are not showing up correct as you can see in the screenshot. Images, news, video's, maps, books, flight and finance doesn't show up correctly I checked with incognito mode it seems to be working fine. I have also tried to turn off add-ons but sadly that didn't work for me does anyone know a easy fix?

Asked by Fu Xuan 11 months ago

Last reply by cor-el 10 months ago

  • Archived

Stupid Notification on upper right of my screen- UP DATE FIREFOX!!!! HOW DO YOU TURN THIS OFF???

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES … (read more)

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES IT KEEP COMING BACK WHILE YOU ARE TRYING TO WORK"???

Asked by Vivian Brantley 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Wrong channel selected by Firefox on multi-channel external sound card

I have an external multi channel sound card (MOTU Ultralight Mk3 Hybrid). Gut feel is the hardware/driver is not relevant. I see there are multiple old bugs that have bee… (read more)

I have an external multi channel sound card (MOTU Ultralight Mk3 Hybrid). Gut feel is the hardware/driver is not relevant. I see there are multiple old bugs that have been closed. As such I have been told to open a new issue.

M1, Mac OS 13.4.1 - I am an experienced audio engineer so I know my way around multi channel audio config on Mac.

Audio was working fine from Firefox with a default setup. I had a need to alter some system sound settings for multi channel audio, unrelated to Firefox. When I reverted those settings. Firefox was sending audio to the non default audio channels on my sound card.

Safari, Chrome, Mac OS and Spotify were obeying the reverted config and sending the audio out the main outs. Only Firefox, for some reason was sending audio to channel 3&4. I could tell because I was getting a level on those channels. I have tried the following:

  • Rebooted
  • "refreshed" Firefox
  • Used AppCleaner to completely remove all Firefox and my sound card apps, drivers and preferences
  • Cleared cache
  • Triple checked all my factory config
  • Retested Chrome, Safari etc... all good with audio coming out the main out stereo channel

Firefox still sending audio to 1 & 2 (3 & 4 as the crow flies, and as the system sees them) since 1 & 2 are actually "Main out"

The audio is being routed. I just can't for the life of me figure out why Firefox is selecting the wrong channels. It used to work, and now it's stuck this way.

Asked by old.square.eyes 10 months ago

Last reply by TyDraniu 10 months ago

  • Solved
  • Archived

how do I remove? How did I put it there to begin with?

Hello, Please tell me how to remove the tab on the far left of the photo. I can close tabs, but this one is permanent. It is there whenever I open up Firefox. How did I … (read more)

Hello, Please tell me how to remove the tab on the far left of the photo. I can close tabs, but this one is permanent. It is there whenever I open up Firefox.

How did I even put it there? Thank you

Asked by dsvphd 10 months ago

Answered by cor-el 10 months ago

  • Archived

Firefox up-grades

Firefox up-grades always reset my preferences settings presumably to a Firefox default condition. I then have to reset them back to where I want them. Can I stop this hap… (read more)

Firefox up-grades always reset my preferences settings presumably to a Firefox default condition. I then have to reset them back to where I want them. Can I stop this happening?

Asked by jim_mci 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

How can i resotre my deleted browser cookies and data

Hello Support Team I deleted my browser data and cookies and i forget my log in g-mail accounts email and password. Could you please help me to restore my data again. … (read more)

Hello Support Team

I deleted my browser data and cookies and i forget my log in g-mail accounts email and password.

Could you please help me to restore my data again.

Thanks in advance

Asked by bedu.mahmoud 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

"Access Denied"

Recently I have received msgs. indicating Firefox is not allowing me access to sites/accounts I should be able to access legitimately -- such as airline accounts, Xfinity… (read more)

Recently I have received msgs. indicating Firefox is not allowing me access to sites/accounts I should be able to access legitimately -- such as airline accounts, Xfinity, etc. where I have already established accounts (log-ins & passwords). Here's an example of a msg. I get: "You don't have permission to access "http://www.aa.com/loyalty/updatePasswordSubmit" on this server. Reference #18.54f4d517.1688084550.13db3e" -- when trying to sign in to my American Airlines account (which wanted me to update my password). The same happens when I try to view my Xfinity bill. Any idea of what's causing this problem?

Asked by snraann 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Problems with new FF installation.

Hi, FF Community Forum - I installed a fresh copy of FF. Big problem; when I click on a link, nothing happens. Any suggestions will be greatly appreciated. I am desper… (read more)

Hi, FF Community Forum - I installed a fresh copy of FF. Big problem; when I click on a link, nothing happens. Any suggestions will be greatly appreciated. I am desperate, and after spending many hours troubleshooting and reviewing past articles, I am at my wit's end. I will try any reasonable suggestion, bar throwing this infernal torture device, out the window. But then again .... Seriously, I need help, and a vial of aspirin. Thanx for reading my tale of woe. Again, all ideas will be attempted. Best regards, Nick M.

Asked by mr.nick 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Everytime I close Firefox I am logged out of all sites.

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out. I have reinstalled Firefox I have tried both beta and Enterprise … (read more)

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out.

I have reinstalled Firefox I have tried both beta and Enterprise versions. I have completely wiped all Firefox data from my appdata folders. I have refreshed Firefox multiple times. I have tried to mess with all the privacy, history, and cookies/cache settings and nothing has worked so far.

No matter what I have looked into the problem is not occuring the same for other people. It seems to be local to my PC however, as I am logged in perfectly fine on other Windows 11 PCs in my home.

The only major difference between the last time I used Firefox and now is that I reinstalled Windows11 to fix a bug with its calendar. I completely formatted so there cannot be any left over old Firefox files.

Asked by MaggotyMax 10 months ago

Last reply by James 10 months ago

  • Archived

Cant't always read and change data on this site

I'm not sure how to interpret the message on the extensions here but needles to say Xdebug helper is not setting the proper headers. What is this message and how to solv… (read more)

I'm not sure how to interpret the message on the extensions here but needles to say Xdebug helper is not setting the proper headers.

What is this message and how to solve it?

Asked by johannes 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Multiple Sound Instances Pop Up in Mixer (Volume goes nuts)

Look, I like watching movies and youtube on the big screen with the sound system. Firefox keeps making a new (usually maxed out) slider in the volume mixer and tries to … (read more)

Look, I like watching movies and youtube on the big screen with the sound system. Firefox keeps making a new (usually maxed out) slider in the volume mixer and tries to blow around $2500 worth of speakers (JUST speakers, not counting cost of the cabinets). It's happened more than ten times in the last couple of months and I'm getting freakin mad. I've been using this setup for over ten years, until this crappy piece of modern engineering made it impossible to control the volume.

Asked by arkolyte 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Unable to use online banking at https://www.synchrony.com/accounts/

As others in the community have reported, Firefox--and ONLY Firefox--is now unable to access the Synchrony Bank account management site (https://www.synchrony.com/account… (read more)

As others in the community have reported, Firefox--and ONLY Firefox--is now unable to access the Synchrony Bank account management site (https://www.synchrony.com/accounts/). I have two Synchrony credit cards and use this site multiple times per week; but about two weeks ago, attempts to login using Firefox began to fail, returning a "We're having temporary problems, try again later" error message. Synchrony tech support says that this problem is unique to Firefox--a fact that has also been reported by the community. I've used Firefox for many years and would hate to have to switch to another browser, but this is a serious inconvenience. It would be nice if you would address this problem promptly. Otherwise, I'm gone. Thanks.

Asked by metaphd49 10 months ago

Last reply by cor-el 10 months ago

  • Archived

lost bookmarks

I have lost all bookmarks. Manage Bookmarks does not help, selecting a restore from last 3 or 4 saved does not change anything. I am running Mac. I am frustrated. Please … (read more)

I have lost all bookmarks. Manage Bookmarks does not help, selecting a restore from last 3 or 4 saved does not change anything. I am running Mac. I am frustrated. Please help.

Asked by rgustaitis 11 months ago

Last reply by cor-el 11 months ago

  • Archived

96 update

96 update has changed the colors at the top of the window. I have sight problems and can no longer read what it says in URL, etc. Anybody want to file an ADA lawsuit? … (read more)

96 update has changed the colors at the top of the window. I have sight problems and can no longer read what it says in URL, etc. Anybody want to file an ADA lawsuit? Did they bother to have anyone who has sight issues test the changes? I went to the Windows settings and mine are unchanged. Why is Firefox overriding the Windows settings? I've used Firefox for years and have been generally happy with it, but I will have to switch browser if this change is not fixed. I have to be able to read it.

Asked by livingsed 11 months ago

Last reply by livingsed 11 months ago

  • Archived

Cannot remember Primary Password for syncing

This computer was set up back in 2015 and I never needed to use a primary password and I logged out of my computer and when I logged back in it was asking me to enter a p… (read more)

This computer was set up back in 2015 and I never needed to use a primary password and I logged out of my computer and when I logged back in it was asking me to enter a primary password which I don't remember. Is there anyway that you can help me get it back or allow me to change it? Please get back to me as soon as possible. Please email me at [removed email from public support forum] Thank you.

Asked by myrcoo 10 months ago

Last reply by James 10 months ago