All Products Support Forum

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GOES satellite imagery service. Please advise.

I used search f or three different subjects and now they do not go way even when I erased them several times. It is really bothering me.What can I do to get of them?

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority of items I download are in PDF. Some I am asked & put on desktop to move later while some are automatically sent to Downloads folder. In Help, it says to go to Settings > General > Applications to get this to happen but under PDF I have it set to "Always ask". And Firefox is not doing this. Will this be fixed in future versions? There seem to be a lot of people that have this problem, which is basically creating work. I understand it only takes seconds to get them but over the course of time it's not efficient. I've been using Firefox for years & do not always agree with some of the changes but this one is really frustrating because it is not consistent. I only want to be able to have the where to/save as box show up when I attempt to download a PDF. Any other or real suggestions would be appreciated. Thank you, JF

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order products, I have to use another browser, Edge. Edge does fine. Why not FireFox?

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are dropping FF in droves. Stop with the releases and just fix it already.... It used to be the best now its like 6th and falling.......

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information.

Report ID bp-d44804f7-fd73-4088-9d00-14c880220818

Can't open eBay links via Firefox i.e., "contact seller", "view other items", "visit store". Google Chrome works. Have disabled enhanced tracking on eBay in Firefox. I'm very frustrated. It's been happening for a couple months.

I just discovered that I cannot any longer import logins by a file. The procedure just does not execute. It appears that this was broken in Firefox update to 104.0 (at least that is the update where I discovered the problem).

I use "import logins by file" fairly often to update Firefox logins on my laptop from the Firefox logins on my desktop--instead of using "Firefox Sync".

browser bar is striped pink and gray... I have tried EVERYTHING!!!!! It is too hard to read. I have done all the about:config, I have reinstalled multiple times- always come back. I am at my wits end.

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.net" I think I have totally screwed up all the settings in trying to find a solution. I checked with my internet provider but no help. Could someone please help a very senior and very frustrated Granny? Thanks in advance.

I am experiencing delayed reaction in the Firefox browser. I'm currently using Firefox Browser version 104.0.2 (64 bit) and Windows 11 Home (64 bit). When in the browser, all actions are delayed. This includes typing, scrolling, hovering/highlighting, selecting, etc. The delay appears to be a cyclical process. For example, as I'm typing a sentence one or two letters appear, then it pauses for a second or two, then more letters appear, then a pause again, etc. The same type of cycle happens with scrolling and other functions. I have tried two other browsers on the same system without any similar delay. I have seen posts of similar problems dating back many years, and while some fixes were recommended, either the underlying problems were corrected in subsequent versions or the fix action is to a setting that is no longer part of the Firefox system. Please help.

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Firefox account on another device and synced my history, those tabs appeared in the "Open Tabs" again. Those make my "Open Tabs" verbose and difficult to get the information I need. But since I can't see these tabs on my PC, I can't close them. To remove those tabs, I tried reconnecting my account and clearing the local datas on my Firefox on my PC, but it didn't work.

I am trying to access 2 giff gaff accouns to change my pay in information[card going out of useable time] and need to be done during Sepember 2022. No matter what I try I cannot get on to their system. Is there some form of block in my firefox system that will not allow me - I am told I need to allow them, but I simply do not understand how? Where are Preferences and how do I access them?

8/24/2022 for the last week Firefox has been opening in a small window in the left corner of the screen. I found the "fingerprint" suggestion, but that did not apply to my case. I stopped using Firefox as the default browser for a while, but when selected it for specific instances, still the same issue. This AM I upgraded to version 104.0, still the same problem.

Thanks in advance, Dave

My ex apparently had set a Gmail email address to my phone without my knowledge and then wiped it after downloading everything when we broke up. How do I get it off my phone