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Using local image as thumbnail instead of link?

How can i set a local image instead of a link? If i use a local storage path, it just gives an error: "Valid URL required". EDIT: found out that the folder: C:\Users\mod… (read more)

How can i set a local image instead of a link? If i use a local storage path, it just gives an error: "Valid URL required". EDIT: found out that the folder: C:\Users\moder\AppData\Local\Mozilla\Firefox\Profiles\XXXXXXXX.default-release\thumbnails is being cleared when the browser is closed, despite the options to clear exclude cache. Can this be assumed as a bug?

Asked by careca 4 months ago

Last reply by careca 4 months ago

my computer died and my bookmarks have disappeard from mozilla

My computer died. I was using windows 10. On my new computer (windows 11) my old bookmarks are not on the mozilla browser where they used to be. Can I get them back? … (read more)

My computer died. I was using windows 10. On my new computer (windows 11) my old bookmarks are not on the mozilla browser where they used to be. Can I get them back?

Asked by brennerj71 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Adding "Honey Extension" to Firefox

When I run a virus or add remover like Malware-bytes it considers the application a "PUP: Legacy" item and counts it as an item to be quarantined or removed. The count of… (read more)

When I run a virus or add remover like Malware-bytes it considers the application a "PUP: Legacy" item and counts it as an item to be quarantined or removed. The count of items like this are adding numerous hits that keep growing. How can i stop this from happening?

Asked by Bruce Lague 4 months ago

Last reply by jonzn4SUSE 4 months ago

unwanted suggestions

I use Firefox for Mac. Often when I want to click on a link or complete an on-line form, a long list of unwanted suggestions pops up and orevents me doing this. Only by h… (read more)

I use Firefox for Mac. Often when I want to click on a link or complete an on-line form, a long list of unwanted suggestions pops up and orevents me doing this. Only by hitting Escape can I get control back.

By the way, I don't want any solution which involves clearing the cache, as I value that help.

Asked by Richard Phillips 4 months ago

Last reply by zeroknight 4 months ago

Access to my prior emails on gmail

I was told I had to change my gmail account to whatever system you have now. I believe I have taken all the necessary steps, but would like to know how I access the emai… (read more)

I was told I had to change my gmail account to whatever system you have now. I believe I have taken all the necessary steps, but would like to know how I access the emails I had on the old gmail account.

Asked by Connie de la Vega 4 months ago

Last reply by Terry 4 months ago

Mouse pointer cursor issues when browsing

For some weird reason when ever i browse my mouse cursor does not recognize clickable area so the hand cursor will not show until i leave a clickable area and go back aga… (read more)

For some weird reason when ever i browse my mouse cursor does not recognize clickable area so the hand cursor will not show until i leave a clickable area and go back again. Its driving me insane. Its not just reddit, but a lot of other sites.

The area is interact able, i can click it, its just cursor does not show as a pointy hand until i transition it to different cursor and then go back again.

Ive included a screen capture to be more clear. I'm using latest macosx on m3 pro. No addons whatsoever. Ive tried install from brew and manual. All same problem. Also tried troubleshoot mode, same issue persist. Chrome/safari does not have this issue.

https://imgur.com/a/HBo2yjU

Asked by Igor Valkenburg 4 months ago

Last reply by Igor Valkenburg 4 months ago

Websites not responding

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever. Thank you. It's very frustrating. … (read more)

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever.

Thank you. It's very frustrating.

Asked by Susan 5 months ago

Last reply by cor-el 5 months ago

copia pantalla con boton teclado no funciona ¿como solucionarlo? linux mint cinnamont

copia pantalla con boton teclado no funciona ¿como solucionarlo? linux mint cinnamont Copy Screen with Keyboard Button Not Working, How to Fix It? Linux Mint Cinnamont … (read more)

copia pantalla con boton teclado no funciona ¿como solucionarlo? linux mint cinnamont


Copy Screen with Keyboard Button Not Working, How to Fix It? Linux Mint Cinnamont

Asked by reca6000 4 months ago

Last reply by zeroknight 4 months ago

Basic help still needed, really still needed!

I selected "Tips and Tricks" because I always feel like everyone seems to understand the answers and I do NOT. I have and donated to Firefox since it began. I think it i… (read more)

I selected "Tips and Tricks" because I always feel like everyone seems to understand the answers and I do NOT.

I have and donated to Firefox since it began. I think it is a great idea. I have severe dyslexia and ADHD.

I keep add-ons to a minimum and my home page free of everything. I use menus to find what I need. Having short-cuts all over is too distracting. When FF is not available and have to use another browser, I find it very difficult: they are loud, busy and ads are all over.

I am finding "help" more and more difficult to understand. Do the folks realize that I don't use computers all day long? That some people don't use the same definitions as people who work with computers? (I tried to find the meaning of "default" with 0 results, phrased the question many ways.)

I am hoping a beginners guide review would help, as thing have changed since Firefox was new or "Firefox for Dummies" was written!

Is is/are there basic manuals? Please help. ("Please don't respond with what help are you looking for" - that will not help the next problem).

Asked by sandyp-pr 4 months ago

Last reply by sandyp-pr 4 months ago

Signed in on new computer, resulted in all plugins being uninstalled on my old computer

I signed into Firefox on a lab computer that has too little storage space to install plugins (<1MB storage space left.) Naturally, plugins did not install. I wanted t… (read more)

I signed into Firefox on a lab computer that has too little storage space to install plugins (<1MB storage space left.)

Naturally, plugins did not install. I wanted to ensure that Firefox would not even attempt to install them in the future, so I set the browser not to sync add-ons.

I don't know whether what follows is because of that setting, or because I set it too late. In either case, my dozen or so plugins on my main computer have now all been uninstalled. I don't know the names of all the plugins I was using anymore.

1. Can I recover my automatically uninstalled plugins? 2. Can this bug be patched?

Asked by Nick 4 months ago

Last reply by cor-el 4 months ago

Private mode doesn't opens maximized.

New window opens in maximized but new private window doesn't, turning on and off privacy.resistFingerprinting in about:config solves the problem but for unknown reasons i… (read more)

New window opens in maximized but new private window doesn't, turning on and off privacy.resistFingerprinting in about:config solves the problem but for unknown reasons it happens again.

Asked by birbkeks 4 months ago

Last reply by birbkeks 4 months ago

meddelande om hot? att jag måste åtgärda re-captha-version-3-49.top. vad är detta?

As soon as i start my computor with firefox i get this message: Warning you have virus. You must install re-captha-version-3-49.top. What is that? I have norton and norto… (read more)

As soon as i start my computor with firefox i get this message: Warning you have virus. You must install re-captha-version-3-49.top. What is that? I have norton and norton says no virus. What shall i do?

Asked by stefan.nyskold 4 months ago

Last reply by zeroknight 4 months ago

Twitch knows which tab is opened and on top?

Recently Twitch and WarGaming, as well as other advertisers, collaborated on "Twitch drops" Somehow, Twitch is able to determine which tab is on top and being viewed by v… (read more)

Recently Twitch and WarGaming, as well as other advertisers, collaborated on "Twitch drops" Somehow, Twitch is able to determine which tab is on top and being viewed by visitors to the website. It's one thing for Twitch to know I'm visiting the website, and quite another for them to determine if in fact the tab I have open is front and center. Seems to me this is a privacy issue that needs to be addressed.? (I have not yet determined if this Twitch snooping is working in private tabs yet, but I soon will)

Asked by jwhite8055 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Default certificate database

My Firefox installation is several years old. As I peruse the Certificate database there are some that I have concerns about, however I have no way of knowing whether the… (read more)

My Firefox installation is several years old. As I peruse the Certificate database there are some that I have concerns about, however I have no way of knowing whether they are part of Firefox's default certificate database or were somehow added later. So, two (2) questions.

1. How can I replace the current certificate database with Firefox's current default database?

2. Is there somewhere a list of what certificate authorities are included in the default database?

Thank you in advance.

Asked by Robb995 4 months ago

Last reply by Robb995 4 months ago

Firefox Shortcuts

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work. From Alex … (read more)

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work.

From Alex

Asked by Alex 4 months ago

Last reply by Terry 4 months ago

  • Solved

Firefox (Italian) forgets saved passwords every cold boot

Greetings Firefox Community As I long time user and supporter (have donated and even got a shirt to show!) I have never had any issues with my beloved FF. If anything m… (read more)

Greetings Firefox Community

As I long time user and supporter (have donated and even got a shirt to show!) I have never had any issues with my beloved FF. If anything minor had happened, I would always find a quick fix on the community forums.

This one is an odd ball: for a while now Firefox forgets all saved passwords but only after a cold reboot (not a restart or sleep).

It's my elderly mum's laptop, which I manage for her using a remote desktop app. It's a fairly new Asus Vivobook with Win11, fully updated and free from viruses and hacks as we have installed paid versions of both Malwarebytes and HitmanPro.Alert. My Windows desktop runs exactly the same OS and those two security software, and my FF never ever forgets anything! The only difference is that her Windows and FF are set to the Italian language while mine is English.

After trying a "refresh", I exported her passwords and bookmarks and took the drastic step of completely wiping FF and even removing profiles. Reinstalled the latest x64 version and the problem is still happening.

Had a good look at both security software to ensure there was no funny setting to cause that to occur, fact is the laptop also runs Chrome and Edge with all the same saved passwords yet those two pesky browsers never forget anything!

Personally, I'd much prefer for her to continue to use FF rather than the other two, so I am shouting out for HELP, please! Hope someone has seen this and/or knows how to fix it.

Many thanks in advance and Merry Christmas to all! Cheers Paul Perth - Australia

Asked by markimeerkat 4 months ago

Answered by cor-el 4 months ago

Lose all my tabs and sites upon reboot

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a su… (read more)

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Asked by boersarama 4 months ago

Last reply by cor-el 4 months ago