All Products Support Forum

Last time I have fillup online form in efrro and after submitting final form and then my form couldn't download automatically or there was not option of download and when I was saving as pdf it was also not working so please improve this problem or otherwise I will leave to use it.

In older version I could download any document and save it to pdf,but this version you can not do it,and it disturbs a lot,so please fix it,and another problem this version is too slow to open it lurgs a lot. Thanx.

Few days ago I downloaded something, but canceled it from the notification. Now a notification with the headline "Downloads" and the file name below keeps popping up every half an hour or so, when Firfox is closed or in the background. I can't click on it and restart it.

Hi, recently my firefox for android has stopped downloading pdfs from my universitys webpage. It now opens the document as a link in the browser and there is no easy way to download it (or maybe I am blind and just cant find the option, not sure at this point). The links look like:

https://www.ili.universityx.de/goto_elearning_file_1085576_download.html

Is there some "automatically download files" option or similar? In any case, thank you in advance!

Hi guys,

I recently found an image i really like, but the author removed it. It is still open in my browser tab and I can see it in full resolution. I found it in the about:cache section, but besides looking at the hexadecimal display of the data (which is 3 MB and thus too big for the common android clipboard), it seems impossible to get this image out of the cache. Tap-hold on the image in the firefox tab gives the option to save the image, but that doesen't work since it tries to download it again, which is impossible. Is there any way or tool to get the image saved? On a PC, I know that this would be easy, but on android, it seems impossible.

Best regards,

  Nikolas

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i didnt download any files

Hello,

This recent update in how PDFs are handled is really poor. The responses to the effects of the update seem really arrogant.

No, your PDF viewer is not better than Adobe reader. Even if it was, I want the choice to download directly to my preferred app, even if you think it sucks. I thought Mozilla was all about choice? That's why I thought I donated monthly. I want control over the software I use. It's been a pattern with Mozilla, for example, removing about:config for people who don't want dev builds.

Just like desktop Firefox, I want to choose how to handle files and choose how my software works:

View in FF Download to disk Open in an App

No, i don't want to go the FF version first.

It's seems odd that I'm even explaining this. Please revert this change, it's bad for so many reasons. Please also consider why the culture at Mozilla is giving users less control, not more.

‘Firefox will not download files from most websites (including discover.com and chase.com). How can I get this done?’ for ‘Firefox for Android’

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone is vivo s1 pro and its running android 12.

Hello! I use this tab. Galaxy Tab A (2016), unfortunately it is not capable to safe files from Firefox, e.g. PDF files. Samsung browser is working but I like to use Firefox. Best regards Ted Ernhill

How can the android FF app not have a way of showing progress of downloads? I find this absolutely bizarre, when every other browser does this. It's critical information to have. You have no idea how much has downloaded or how long is left, the downloads window is just blank until it's fully completed downloading an item.

I downloaded a video and don't know where it went it gave me the option of gallery and Firefox so I hit gallery but it said gallery didn't supported it or something like that and I don't know where it went or how to find it

How can download any webpage as PDF for offline sharing in new updates. In earlier version I could do it from: tools-save as PDF. But now the save as PDF does not work.

Please solve the issue.

Hello Mozilla team, provide a way for us to view our downloading file in the app itself and not on the notification bar, for me it doesn't help at all. If not so, then is it really necessary for me to lose my downloading file when I clear the Mozilla app from my recent apps? Isnt it supposed to continue downloading even when the app is cleared? Please solve this.

I am on firefox android. Currently whenever I try to download a file there's a good chance that it fails (like 70%). If the download on a file fails then itll always fail. I have tried clearing cache, disabling all the add ons, enabling external download manager and altering enhanced tracking protection level but nothing works. The only way to "fix" it is by uninstalling but it only solves the issues temporarily. After a certain number of downloads (still uncertain on the number) it goes back to failling. It's incredibly inconvenient to have to do that every 1-2days because it resets all my cookies and I have to relog on all my websites. I have like 30gb on my storage so it couldnt be that. Please any suggestion would be helpful, I feel like I have tried everything at this point. Android version 13 Using the latest version of firefox