All Products Support Forum

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. Strangely enough, the site loads fine using Safari and on my MacBook and iPhone. Any suggestions? Thank you, Eric

Thunderbird just "contracted" (read 'deleted') almost my entire inbox. I need those e-mails! Please tell me how to get them back! And how to keep this from happening again.

Thank you,

Erif.

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

I use to click on PDF files and they would open and not download to my download folder. Well now every time i click on a PDF file it downloads it. I have tried every option in settings/general/apps and they still download in a folder. So I thought I would try MS edge and it does the same thing. Is it not the browser and was it in a MS update? It has never done this before. I don't want all these PDF files downloaded!

Hello, I am having problems with my VGLI site. Every time I try logging in it times out, Is there a way to stop that from happening. My internet connection is sound and working properly. And I've confirmed the correct address.

This is the error that I am concerned about. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. How do I check or update that information?

My employer sent me a link to sign up for an employment planning service. I need to enter my name, DOB and their entry code. The second line is being blocked and I cannot type in it. I need to type their entry code on this line. I have attached a copy of the screenshot. I am not sure what the Mask limit is for this line as it is not a line that I am typing my email address in.

I need HELP!

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I get an error "Firefox could not install the search engine from: https://jira.<mydomain>.com/osd.jsp"

So, i tried copying the existing profile folder and using that folder for the new profile, but firefox removes the jira search engine and gives me a warning saying that the default search engine was changed to Google (screenshot attached)

Is there a way to get this added via a hack of some kind? I wanted separate profiles so that I keep my project profiles separated - bookmarks, cookies, scripts etc.,

For about a month how I find that the Firefox download list opens by itself multiple times during the day. Most of the time I'm not even actively using firefox, it's just idling in the background. When it first happened I figured it'd be a quickly patched bug and so didn't ask around about it. But I've had a ff update since then and it still happens. Does anyone know why this is happening? I have not seen reports of this via search.

I'm on ff 9.0.1.

I have the above showing on all my messages and no sender email address. It means I don't know who sent the message and I can't reply directly back. Another correspondent mentioned I needed to turn off the VPN but the link he gave me I cannot find the settings to do it.

I have been bouncing around with this daily for about two weeks, I have searched the help topics and the internet and asked every forum I know. I am nearly in tears with this!

Can anyone help me in a way that I can fix this. I am not a computer engineer so can re-write strings etc.

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works again.

Al those other solutions you guys give like clear cache disable en able etc don't work and take hrs of time

When oyu push a other update through some 1's throat atleast make it that it A)works B) option to roll back . TY

Not sure if I've done something to cause this, or whats happened or if this is a bug in the beta release I'm using.. 101.0b2 (64-bit)

When I open an email from the inbox view to read it, it always goes into write/edit/reply/send mode(not sure what to call that mode). It's only just started to happen.

Is this a config/settings error I could have caused ? Other Suggestions?

++Mark. https://ctproduced.com

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that is, computer user account password). Upon entering the password, the prompt accepts it and disappears. Now, the expected behavior is that Firefox should paste my card number, along with other details (name on card, etc), into the corresponding fields. Instead, it enters blanks into all the text fields, clearing them if they had previously had anything in them. After this, if I go into settings and view saved cards - the cards that I have attempted to autofill are shown in the list of saved cards, but have blanks in all text fields.

I have had to re-enter all the card details several times over. I have encountered this bug many times at this point. Tried searching for posts with similar problems but have not found anything.

I have forgotten how to print individual addresses from my Thunderbird address books! I know I've done it in the long-ago past--perhaps 10 years ago--with no problems, but I can't figure out how to do it now. Help--and thank you!