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  • Archived

How do I retrieve my secret phrase?

I set up firefox sync on my wife's computer when I built it a few months ago to transfer stuff from her old computer easily. Her hard drive crashed recently and I though… (read more)

I set up firefox sync on my wife's computer when I built it a few months ago to transfer stuff from her old computer easily. Her hard drive crashed recently and I thought I would be able to sync back to this computer but apparently that's not the case. I forgot the password but luckily remembered the username, so I reset my password through the link in the email that was sent to me. I can't remember my secret phrase at all, and don't want to lose everything on the server. Obviously I'm the right person since I reset the password through the email I registered with. How can I retrieve / reset my secret phrase without losing all the data on the server?

Asked by ellipsis 10 years ago

Last reply by PuigComputer 9 years ago

  • Archived

I can't see anything to confirm that I'm not a robot! The box is empty.

I'm using FF 3.6.8 on a Mac with OS 10.6.4. I can't see any words in the box where I'm supposed to confirm that I'm not a robot, so I can't start Firefox Sync. What setti… (read more)

I'm using FF 3.6.8 on a Mac with OS 10.6.4. I can't see any words in the box where I'm supposed to confirm that I'm not a robot, so I can't start Firefox Sync. What settings may be wrong?

Asked by Elmerot 10 years ago

Last reply by John99 9 years ago

  • Archived

Bookmarks Sync but Passwords do not. How can Passwords be enabled ?

Desktop and Laptop have Xmarks but only the Bookmark is being synchronised. When I click to authorise synchronisation request the box that is momentarily on the screen sh… (read more)

Desktop and Laptop have Xmarks but only the Bookmark is being synchronised. When I click to authorise synchronisation request the box that is momentarily on the screen shows passwords not enabled ! I do not know why and cannot find a way of remedying.

Asked by johnbessey 10 years ago

Last reply by TonyE 10 years ago

  • Archived

e for the iPhoneAfter downloading Firefox Hom, I restarted Firefox but was not prompted to create an account.

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not … (read more)

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not prompted to create an account (Step 2). So I'm stuck.

Asked by mnicholas@unica.com 9 years ago

Last reply by Michael Verdi 9 years ago

  • Archived

Firefox Sync: Must all Firefox versions be the same?

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug … (read more)

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug the reason.)

So, will Firefox Sync work with this mix?

Thanks

Asked by ddrane 9 years ago

Last reply by TonyE 9 years ago

  • Archived

What is the Firefox Sync server address?

Hi, I´m trying to sync my ReminderFox app from 2 computers, but I would need my Firefox sync server address, and don´t know where to find it :(. When setting up Firefox s… (read more)

Hi, I´m trying to sync my ReminderFox app from 2 computers, but I would need my Firefox sync server address, and don´t know where to find it :(. When setting up Firefox sync I just used the standard Firefox sync server, so I need that "standard" Firefox sync server address, so I could add my account name to it. Please help! Thanks a lot!Sonia

Asked by wickedboy 9 years ago

Last reply by rjohnson19 9 years ago

  • Archived

Firefox is n0t showing my ebay auction pictures, for last 2 days, but other browsers shows them. Help!

Firefox showed my pictures on my ebay auctions previously, but I noticed yesterday morning that while using Firefox, I had no pictures. Went to Internet Explorer & pi… (read more)

Firefox showed my pictures on my ebay auctions previously, but I noticed yesterday morning that while using Firefox, I had no pictures. Went to Internet Explorer & pictures show up fine. Help? Something is wrong. What & how do I fix it? I have emptied my cache. Turned the computer off & back on. Don't know what else to try.

Asked by janesgem 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Sync won't install. I've tried several times on both XP and Vista machines, and after install/restart - nothing. No desktop icon, no screen prompts - its like nothing happened. Feels like a waste of time!

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've… (read more)

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've downloaded to both my XP desktop (and was charged $1 by iTunes for Sync, even though it's shown as 'Free'!), and - nothing. The download process looked OK, but after re-start, there were no on-screen prompts on restart, no desktop icon, nothing - not even a saved file in 'downloads' - my default location. I'm in the UAE, btw.

John

Asked by john_wigham 9 years ago

Last reply by cor-el 9 years ago

  • Archived

when trying to set up sync, why does it always tell me invalid email address?

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email add… (read more)

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email address, whatever letter I type first a red/white X box comes up saying invalid email address. Why?

Asked by BootyGuy 9 years ago

Last reply by rinehart 9 years ago

  • Archived

Installed sync on Firefox 3.6.8. I receive error message: Server Incorrectly Configured. How to fix it?

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectl… (read more)

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectly Configured and hangs up. How to fix it?

Asked by januszb 9 years ago

Last reply by jscher2000 9 years ago

  • Archived

Can Firefox sync be used with a company's private servers.

The information posted indicates that Sync uses Mozilla's servers. Is there an ability to change the location of the server used to store the synced data? (i.e. a private… (read more)

The information posted indicates that Sync uses Mozilla's servers. Is there an ability to change the location of the server used to store the synced data? (i.e. a private server, or a hosting company)

Asked by Fatman 9 years ago

Last reply by silkphoenix 9 years ago

  • Archived

History older than 6 months is suddenly missing!

My history older than 6 months is suddenly missing. I am not sure exactly when it went missing but I have always had history back to June 2009 listed. I have backups so… (read more)

My history older than 6 months is suddenly missing. I am not sure exactly when it went missing but I have always had history back to June 2009 listed. I have backups so will investigate and recover some how.

Is there a limit to how much history FS will save??? If so we need to know about this -- in big bold letters!

Is it possible that it has been consolidated with new visits to the same sites, overwriting the visit date? That would be pretty sophisticated. Firefox Sync seems a little young for that yet.

I am only using FS to sync history between all of my profiles. I use Xmarks to sync bookmarks -- not tabs, or history -- yet! I have my history set to save 720 days in all of my profiles, on all computers. This has not been a problem so far, even when I forget to set one profile and it only holds 30 days - no loss. It doesn't seem to slow down Firefox either.

I also have "vacuum places improved" and "check places" installed. These are the only other things I can think of that might mess with the places.sqlite file. If you need a list of my installed extensions, no problem. There are a lot, but I'm good at working out all the kinks and everything plays nice with each other right now.

Thanks in advance for your help.

Asked by mmmelaney 9 years ago

Last reply by mmmelaney 9 years ago

  • Archived

When I close down firefox it loses all my sync settings

I've set up firefox sync on both my latop (XP) and desktop (Windows 7 64bit) and on both I have the same problem (Both are running 3.6.8). I run the set up and it works f… (read more)

I've set up firefox sync on both my latop (XP) and desktop (Windows 7 64bit) and on both I have the same problem (Both are running 3.6.8). I run the set up and it works fine. I hover over the icon and it gives a last update date, but when I close down firefox it doesn't remember my settings. When I start it up again all I have is the Set Up Sync menu option.

Asked by Wooglie 9 years ago

Last reply by Wooglie 9 years ago

  • Archived

Why do I have to Setup Sync everytime I open Firefox? Shouldn't it stay setup once you do it until you disconnect?

I have to setup Sync everytime I open Firefox. I'm using sync on 3 different computers and I have to re-set it up on all 3 of them everytime I open Firefox. How can I mak… (read more)

I have to setup Sync everytime I open Firefox. I'm using sync on 3 different computers and I have to re-set it up on all 3 of them everytime I open Firefox. How can I make it so that once it is setup I don't have to do it again?

Asked by TimOwen 9 years ago

Last reply by xxswfxx 9 years ago