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Missing address book and messages

I have re-installed Windows 10, and Thunderbird. My address book information and messages are missing. Can these be found somewhere and saved. thanks Rod Owen … (read more)

I have re-installed Windows 10, and Thunderbird. My address book information and messages are missing. Can these be found somewhere and saved.

thanks

Rod Owen

Asked by Rod Owen 2 years ago

Answered by Toad-Hall 1 year ago

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Can't register a new Gmail account (with separate domain) despite successful OAUTH2 process

Hello, So, my company want to trash their Exchange server for Gmail accounts. Welp, OK... but Thunderbird (last version) doesn't cooperate. I tried to add a new account… (read more)

Hello,

So, my company want to trash their Exchange server for Gmail accounts. Welp, OK... but Thunderbird (last version) doesn't cooperate.

I tried to add a new account with the correct information. I set the IMAP/SMTP of Google as this is an other domain, SSL connection and OAUTH2 on both servers as needed. The Google window appeared, login and password is fine, I clicked on Authorize.

But Thunderbird doesn't want to create the account because of a sudden login/password issue.

The login/password is fine, I tried it on the browser and I did succeed the OAUTH2 process so this is not the issue. The Google account states that Thunderbird is indeed authorized.

Cookies are authorized.

I tried to change the password for something more stupid.

Heck, I even recreated a new profile without changing anything. In desperation, I even tried using the standard password method after activating the Less Secure Application in the Google account.

Thunderbird still refuses to connect to this account, with the same login/password error.

I don't get it.

Does someone have a solution before I shoot this retarded bird ?

Cordialy,

Asked by tkmankindv2 2 years ago

Answered by Matt 2 years ago

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Data loss upon exact migration

I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is… (read more)

I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is there.

Last time I needed to do that when my laptop died it worked. Now despite me using the EXACT profile path/name (eg, C:\Users\XXX\AppData\Roaming\Thunderbird\Profiles\XXX) in TB's local directory at my new computer only one MAIN folder's data is present.

Does anyone know how to solve this issue?

Thank you!

Asked by fiona2u 1 year ago

Answered by fiona2u 1 year ago

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Two computers with Thunderbird. Only one gets inbound POP messages. Why? How to fix?

Many years ago, I had two computers receiving email. Both received a copy of each email. I am attempting a move from my old Thunderbird (38.5.0 in Windows XP) to a new … (read more)

Many years ago, I had two computers receiving email. Both received a copy of each email.

I am attempting a move from my old Thunderbird (38.5.0 in Windows XP) to a new 98.9.1 in Linux Cinnamon Mint. I sent an email to the mailbox. It was received only by the new Tb. I shut down Tb and restarted it. I sent a second email. It was received only by my old Tb.

The server settings are: Check at startup, Check every 10 minutes, Automatically download, Leave messages on server, Until I delete them."

I can find no option to allow the email to be downloaded by two Linux versions of Thunderbird, though surely that must be routine for those who receive their email both on a computer and phone. I need a POP solution, since I can be away from either version of Tb for some time.

Help, please!

Asked by dukebright 1 year ago

Answered by Matt 1 year ago

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Where can I find a downloadable thunderbird 38.1.0 for Mac OS 10.11.6 El Capitan?

All the posts suggest Please see https://www.mozilla.org/en-US/thunderbird/all/ but that just offers the latest version (current 91.9.1) which won't run on El Capitan… (read more)

All the posts suggest

 Please see https://www.mozilla.org/en-US/thunderbird/all/

but that just offers the latest version (current 91.9.1) which won't run on El Capitan.

Other posts tell you to look at

 https://www.thunderbird.net/en-US/thunderbird/releases/

but that only gives you the release notes for the older versions, without any download links.

How do you get the older versions?

Asked by firefox-nmm 1 year ago

Answered by firefox-nmm 1 year ago

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Thunderbird fails to create an account, WIN7.

I let Thunderbord fill out the first forms page, and the encrypted P/W is green. I also attempted to populate the "att.net" settings, tested it, and the P/W is green. Aft… (read more)

I let Thunderbord fill out the first forms page, and the encrypted P/W is green. I also attempted to populate the "att.net" settings, tested it, and the P/W is green. After doing all this, I do NOT see a "Create Account" field. Not sure what to do now.

Asked by dlstanek 1 year ago

Last reply by david 1 year ago

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Copying the .thunderbird directory from old computer onto new computer no longer works.

Copying the .thunderbird directory from old computer onto new computer no longer works. Following instruction here: https://support.mozilla.org/en-US/kb/moving-thunderbi… (read more)

Copying the .thunderbird directory from old computer onto new computer no longer works.

Following instruction here: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer is not possible because nothing happens when I click at this point: "On your destination computer Locate the "Profile Folder" entry, then click Open Directory."

Thunderbird is a Flatpak 91.9.1 (64-bit) Thunderbird-flatpak - 1.0 on Fedora-36.

Asked by ChrisOfBristol 1 year ago

Answered by ChrisOfBristol 1 year ago

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Multiple Thunderbirds in network

If Thunderbird is installed on several computers in a network and one of them gets mail with POP and puts it in "Local folders", can the others access the mail folders at… (read more)

If Thunderbird is installed on several computers in a network and one of them gets mail with POP and puts it in "Local folders", can the others access the mail folders at the same time without conflict?

Asked by domus1 1 year ago

Last reply by david 1 year ago

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Access to banking websites

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I … (read more)

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh

Asked by ronmanagh 1 year ago

Answered by cor-el 1 year ago

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Unable to import emails from MS Outlook 2010 to Thunderbird

Hi, Due to Google's change to 0auth2, my MS outlook 2010 is not compatible as of 30 May 2022. I ahve installed Thunderbird and even thoug I have been able to set up my em… (read more)

Hi, Due to Google's change to 0auth2, my MS outlook 2010 is not compatible as of 30 May 2022. I ahve installed Thunderbird and even thoug I have been able to set up my email accounts; I cannot import the data files.

I get a noyification stating an error has occured. I have not opened outlook 2010, my default mail client. the app data is in its location of, C:\users\spudd\AppData\Local\Microsoft\Outlook.

Any assistance would be appreciated. Please see attached

Asked by josephippolito01 1 year ago

Last reply by josephippolito01 1 year ago

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Disable download panel automatically opening?

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I … (read more)

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I disable it?

Asked by thetitansilva 2 years ago

Answered by TyDraniu 2 years ago

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export/import profile

I backed up the thunderbird profile as per video instructions to external drive. On the new pc I installed thunderbird and copied to the roaming folder the filed previous… (read more)

I backed up the thunderbird profile as per video instructions to external drive. On the new pc I installed thunderbird and copied to the roaming folder the filed previously copied from old pc. After doing it and opening the thunderbird, it doesn't open as the old program, it keeps wanting me to set up and account and when I go to the thunderbird program I find 4 different profile names and i guess it correspond with the times I have tried copying the profile back into the new pc. Can any one shed a light on this for me please.

Asked by fantom305 1 year ago

Last reply by david 1 year ago

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New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (read more)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 1 year ago

Answered by cor-el 1 year ago

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Upgrade is a downgrade!

Hi folks. I got a popup today advising me to upgrade Thunderbird to the newest version. I thought, "hey why not, I've been using Thunderbird for YEARS, I like it it's g… (read more)

Hi folks. I got a popup today advising me to upgrade Thunderbird to the newest version. I thought, "hey why not, I've been using Thunderbird for YEARS, I like it it's great"....so I did I can no longer connect either of my gmail accounts or my icloud account. Is this a known problem with the upgrade? If I wait a bit will "it fix itself"?

Any ideas?

Thanks!

Asked by Kelly 1 year ago

Answered by Googlethunderbird 1 year ago

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TB re-install/import ONLY local folders?

After a complete hard drive meltdown, I had to re-install windows (10 Pro) and then TB, which is now a blank slate. I have my old profile stored. But in it, my two primar… (read more)

After a complete hard drive meltdown, I had to re-install windows (10 Pro) and then TB, which is now a blank slate. I have my old profile stored. But in it, my two primary e-mail accounts were POP3 (alongside a number of IMAP accounts) and I was never sure how to switch them to IMAP without having to change the e-mail addresses. And I always quickly moved e-mails out of the inbox into a series of local folders for storage. So pretty much everything I need to reference is in some kind of local folder. So my question is: 1. Is it possible to selectively import local folders from an old TB profile into my newly-installed TB? OR 2. Should I load my old profile and then try to change the two primary accounts to IMAP and can I/how do I do that while keeping the e-mail address? I currently have the new TB on my desktop and the old TB with my profile on my laptop with the "check for new messages" disabled on all accounts. NB I am 60+ and while relatively computer literate for my age, maybe somebody could ... to quote Tom Hanks ... explain it to me like I'm a 3-year-old :0 TIA for any help, Rebecca

Asked by mail1423 1 year ago

Answered by mail1423 1 year ago

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How do I download an excel spreadsheet without having to save it?

How do I download an excel spreadsheet without having to save it? Is this a "new feature" or a bug. I was able to do it previously but now it makes me save all excel sp… (read more)

How do I download an excel spreadsheet without having to save it? Is this a "new feature" or a bug. I was able to do it previously but now it makes me save all excel spreadsheets before I can open them.

Asked by mistie75007 1 year ago

Last reply by cor-el 1 year ago

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Upgrading From Thunderbird Help does not retain default mail app settings

When upgrading from Thunderbird Help, the upgrade install does not retain default mail app settings. This has been happening for months now and it gets tiring. I have … (read more)

When upgrading from Thunderbird Help, the upgrade install does not retain default mail app settings. This has been happening for months now and it gets tiring. I have to then download the same version as the exe file and install it again to get Thunderbird set as the default mail application.

Asked by philips79 1 year ago

Last reply by Toad-Hall 1 year ago

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Transferring Thunderbird to my new computer

I upgraded to a new computer. When I did, I saved the old C drive and transferred it to the new computer. When I installed Thunderbird, it downloaded all of the emails th… (read more)

I upgraded to a new computer. When I did, I saved the old C drive and transferred it to the new computer. When I installed Thunderbird, it downloaded all of the emails that I've received since I built the new computer but all of the old emails and folders are gone. Can I retrieve them? I' certain I stored them on the old computer. There's probably a folder in the old C drive files. What is the procedure to retrieve the old emails and folders?

Thanks in advance for your help. FWIW, I did make a contribution/

Asked by Bill Beausoleil 2 years ago

Last reply by david 1 year ago