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trouble installing firefox on my computer

Hi jscher2000, I want to thank you for your advice concerning a problem I had downloading Firefox to my Windows 10 laptop. I tried to follow your advice but was not succe… (read more)

Hi jscher2000, I want to thank you for your advice concerning a problem I had downloading Firefox to my Windows 10 laptop. I tried to follow your advice but was not successful. In the end, I googled "what if Firefox doesn't install". It took me to a website, https://www.makeuseof.com/fix-firefox-not-installing-windows , which took me to an article entitled "8 Fixes to Try if Firefox Won't Install on Windows". I tried #1 and #2 without success. #3, Temporarily Disable Your Antivirus Software, worked. Firefox is up and running. Feel free to share this with anyone who has a similar problem. No guarantee that it will work, but its worth a try. Again, thank you. drzee1946

Asked by dr-z 2 months ago

Last reply by Terasacucarti 2 months ago

Importing Firefox Bookmarks to new Windows PC

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen.… (read more)

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen. However no bookmarks visible in Firefox bookmark menu. Suggestions please?

Asked by chrisdturner787 5 months ago

Last reply by cor-el 5 months ago

Firefox browser seems to corrupt My Norton page.

Only with Firefox (default) and Norton 360 My Norton page, the page does not recognize that the Password Manager is already set up and active. The Password Manager button… (read more)

Only with Firefox (default) and Norton 360 My Norton page, the page does not recognize that the Password Manager is already set up and active. The Password Manager button erroneously shows "Set Up", and when pressed the surrounding oval turns blue and nothing else happens - forever! That button should say "Access Vault". Also, he Feature Setup incorrectly shows Password Manager as not being setup when it already is on, active, and functioning in other areas of Norton 360, and surprisingly through the Firefox browser extension NPM button. This apparent MY Norton syncing problem only happens with Firefox, not when using Edge or Chrome.

Asked by bflo142 5 months ago

Last reply by cor-el 5 months ago

No release notes!

Thunderbird 15.4.2 was made available today. Since 15.4.1 reintroduced bugs from 15.0 (Hot Mess Edition first push) that had been fixed by 15.3, and I had bugzillad one, … (read more)

Thunderbird 15.4.2 was made available today. Since 15.4.1 reintroduced bugs from 15.0 (Hot Mess Edition first push) that had been fixed by 15.3, and I had bugzillad one, I wondered if 15.4.2 had fixed the bug they introduced in 15.4.1. I installed it and clicked on the usual place for release notes, and got an error message -- that page doesn't exist! They always put out release notes when a new version comes out. This time they didn't. Things really seem to be falling apart at MZLA.

And no, they haven't fixed the bug. Mailnews_scroll... in advanced settings still works backwards (set it to false if you want it to work).

Asked by fred37 5 months ago

Last reply by sfhowes 5 months ago

Import/export problem to a new computer

I have a 39 gig profile folder on a win7 computer and have copied it to a hard drive Trying to import to a win11 computer by importing from profile folder. Before anyt… (read more)

I have a 39 gig profile folder on a win7 computer and have copied it to a hard drive Trying to import to a win11 computer by importing from profile folder. Before anything moves I get an unexpected error with no explanation Don’t know if I need to try a little at a time or if that even matters

Asked by Hookings 6 months ago

Last reply by Matt 6 months ago

migration

I have migrated sackvilleandlane@westnet.com.au from Westnet to The Messaging Company, they tell me it is successful, but I cannot get emails. They now tell me it is my p… (read more)

I have migrated sackvilleandlane@westnet.com.au from Westnet to The Messaging Company, they tell me it is successful, but I cannot get emails. They now tell me it is my provider. Can you please fix it for me? With thanks Heather

Asked by sackvilleandlane 5 months ago

Last reply by david 5 months ago

While downloading XLS is converting as PDF

While downloading XLS file from some webpage, it is converting as PDF ( File extension is changing from XLS to PDF) , Same is downloading properly in other browsers … (read more)

While downloading XLS file from some webpage, it is converting as PDF ( File extension is changing from XLS to PDF) , Same is downloading properly in other browsers

Asked by Varun K 5 months ago

Last reply by TyDraniu 5 months ago

email

all of the sudden all messages are downloaded and immediately disappear. Also all folders appear empty. I cannot access anything I have saved, neither can I keep received… (read more)

all of the sudden all messages are downloaded and immediately disappear. Also all folders appear empty. I cannot access anything I have saved, neither can I keep received messages in the mailbox.

Asked by Bruna De Marchi 5 months ago

Last reply by sfhowes 5 months ago

Backing up firefox data on aa corrupted install

My current install of Firefox seems to be corrupted, because every time i try starting firefox, even in safe mode, it says "Could not load XPCOM". So my only option now i… (read more)

My current install of Firefox seems to be corrupted, because every time i try starting firefox, even in safe mode, it says "Could not load XPCOM". So my only option now is to reinstall, but i have some password and my search history and bookmarks and generall data to backup. So my question is how can i do this. Im on a Windows 10 22H2 Machine, and i am a pretty expirienced computer user.

Asked by Ch H 5 months ago

Last reply by cor-el 5 months ago

Password

I recently reset my desk top and after that my thunderbird will not open without a password that I have not got. I need a simple way to find the password or otherwise al… (read more)

I recently reset my desk top and after that my thunderbird will not open without a password that I have not got. I need a simple way to find the password or otherwise allow me to reinstal a new download. I have tried for two days using lots of suggestions from web and help but I cant get past the request for a password

Asked by william jenkins 6 months ago

Last reply by Matt 6 months ago

Firefox browser no longer on W7 laptop. Followed instructions-downloaded

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement … (read more)

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement thses files. Help!

Asked by trewren 5 months ago

Last reply by cor-el 5 months ago

migration from thunderbird béta to thunderbird release

Bonjour, Je suis sur thunderbird béta par hasard (mauvais téléchargement, erreur de manipulation) et, je désire soit retourner sur thunderbird release ou que thunderbird … (read more)

Bonjour, Je suis sur thunderbird béta par hasard (mauvais téléchargement, erreur de manipulation) et, je désire soit retourner sur thunderbird release ou que thunderbird béta soit en français car je ne maîtrise pas du tout ni l'anglais ni l'informatique. Pouvez vous résoudre mon problème. Merci. Cordialement. Gilles

Asked by bischoff.gilles 5 months ago

Last reply by sfhowes 5 months ago

Deleting old account

I can't seem to delete an old account on Thunderbird. It says it's a "special account" with no identity associated with it. Can someone help? I tried uninstalling and re-… (read more)

I can't seem to delete an old account on Thunderbird. It says it's a "special account" with no identity associated with it. Can someone help? I tried uninstalling and re-installing Thunderbird and the old account still appears.

I'm trying to set up a new protonmail account, too, and Thunderbird says it doesn't recognize the (correct) password. Is the old account causing the problem?

Asked by pqcampbell 5 months ago

Last reply by david 5 months ago