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Firefox uses large amounts of memory that bring everything to a halt

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one o… (read more)

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one of them using 85%-90% of the available memory. I looked up help articles regarding this issue and one of them mentioned to "Delete content-prefs.sqlite file". When I do that it will help for a short period of time but then the issue is happening again. I'm using Windows 11 64 bit.

I'd appreciate some advice on how to deal with this.

Asked by Sidiana 5 months ago

Last reply by cor-el 5 months ago

Windows Grouping

I can't find any way to group windows. Yes, "windows". I have about three dozen windows open (yes, there are a lot of tabs in them), and not just at home. And it’s hard … (read more)

I can't find any way to group windows. Yes, "windows".

I have about three dozen windows open (yes, there are a lot of tabs in them), and not just at home. And it’s hard to quickly find your bearings when you need to switch to another task (workspace). It would be nice to at least change the color of the windows, depending on the type of work. But in the API API I don’t see the ability to define a window property where you can specify a group identifier, which can be used to restore the color after re-opening FireFox.

If FireFox had a built-in or its own reliable extension for organizing thematic work, a deferred workspace (without losing the contents of windows). Arc browser - they realized that what browsers have been denying for a decade is already overdue, and they will be able to take over the market.

I tried several extensions for saving, restoring and organizing workspaces, and came to a clear conclusion: only the built-in FireFox solution for restoring windows after a crash/opening is the only truly reliable solution. There is no trust in extensions that are not supervised by a good team of developers and testers; there is a guarantee that data will be lost in the near future.

It is possible that in recent years some expansions have been completed. I'd be glad to know about it if you point it out. But here a question arises on a separate topic: improving the mechanism for rating and testing extensions, recommended extensions program.

Asked by mnior 5 months ago

Last reply by zeroknight 4 months ago

Wierd Maximized window glitch on 4th display.

Hi, I noticed about a week ago that when I would have Firefox windows open on more than 3 of my displays, the newest window, when maximized, would appear with white bars.… (read more)

Hi, I noticed about a week ago that when I would have Firefox windows open on more than 3 of my displays, the newest window, when maximized, would appear with white bars. This does not occur when Windowed or when troubleshoot mode is on. I have attached a photo of the error (suggestions omitted for my own privacy). Bugged window does not respond in this state and cursor does not blink etc. Other Firefox windows work fine. I'm running a custom color scheme, Dark Reader for Firefox, and AdBlock for Firefox. Issue does not occur with Chrome or Edge, which have the same, if not more extensions loaded. Glitch presented itself near the beginning of November.

Please help!

I'll check on this every once in a while, and am willing to run tests.

Asked by samsbrz 5 months ago

Last reply by zeroknight 5 months ago

I can't sign into my online bank account from Firefox; and I can't watch YouTube.

I can't access my online account from Firefox. I get the following message: Our online banking system is currently unavailable. Please try again later. We're sorry for t… (read more)

I can't access my online account from Firefox. I get the following message:

Our online banking system is currently unavailable. Please try again later. We're sorry for the inconvenience.

I can't watch YouTube videos because it says I'm using ad blockers (I disabled the ad blockers in Firefox that I didn't know had been activated, but it still won't let me watch anything but my channel.)

I can access my online account from Safari with no problems or messages.

Thank you for your help.

Asked by Beki 5 months ago

Last reply by Terry 5 months ago

Scrollbar jumps up in phpbb so can't see what i'm writing when messages get longer

The title pretty much says it. On some phpBB forum I am member of, since yesterday, I can't write long messages and see what I'm writing. When my texte is bigger than t… (read more)

The title pretty much says it. On some phpBB forum I am member of, since yesterday, I can't write long messages and see what I'm writing.

When my texte is bigger than the default frame, the scrollbar jumps at the top of the post while i'm still writing. This doesn't happen with other browers on same webpage.

Possibility : the deepl addon i just installed  ?

Any idea ?

(sorry if i'm not clear enough, english is not my first language)

Asked by pdelune 5 months ago

Last reply by zeroknight 5 months ago

Scroll bar up/down is missing at some Webpages

Hi When I visit the webpages of the Swiss Federal Post Service https://www.post.ch/de/kundencenter/onlinedienste then the scroll bar will not be displayed even th… (read more)

Hi

When I visit the webpages of the Swiss Federal Post Service

    https://www.post.ch/de/kundencenter/onlinedienste

then the scroll bar will not be displayed even though the page is longer than what can be displayed on my screen. As soon as I return to another URL the scroll bar is visible again when needed.

Does anybody know what I can have a scroll bar also for this webpage?

Cheers, Pepe

Asked by Pepe 5 months ago

Last reply by cor-el 5 months ago

Mozilla not opening local site without Internet

Dear Sir/Madam, I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal… (read more)

Dear Sir/Madam,

I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal site Mozilla Firefox waits to open https://www.bootstrapcdn.com/ Internet location which is unavailable because we are using the browser in isolated network and it is waiting for this site for more than 15 minutes before it opens the local site.

This is not the way we are expecting the browser to work so the question is can we disable this requests in Mozilla Firefox that we were not aware of and that are not asked from out side?

Thank you!

Igor Vanevski, IT administrator, Belgrade, Serbia

Asked by igor.vanevski 5 months ago

Last reply by cor-el 5 months ago

websites connection failure

Hi Firefox Team, I am a university student, and I keep getting these messages below, especially when I am doing research for my assignments; it is painful as time is of t… (read more)

Hi Firefox Team, I am a university student, and I keep getting these messages below, especially when I am doing research for my assignments; it is painful as time is of the essence. I need your help asap. I have already cleared my cache, and cookies Thank you The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If a firewall or proxy protects your computer or network, make sure that Firefox is permitted to access the web.

Alpha

Asked by alpha 5 months ago

Last reply by zeroknight 5 months ago

Secure Connection Failed BS

Just pointing out the idiocy of this software... despite having tabs with multiple pages of the same host website open, Muppet-Zilla FireFux starts giving me the old Secu… (read more)

Just pointing out the idiocy of this software... despite having tabs with multiple pages of the same host website open, Muppet-Zilla FireFux starts giving me the old Secure Connection Failed rubbish. Take the link, open it in public of MFF, it opens fine. Even a page that was open fine, try to open a link it, Secure Connection Failed rubbish. Hit the back key, A PAGE THAT WAS OPENED, then Secure Connection Failed rubbish. Yet in CCLeaner, Vivaldi, Chrome, Edge, no issues. So, I guess the message in that is clear - uninstall MFF, never install again. Good to know.

Asked by rory_1377 5 months ago

Last reply by cor-el 5 months ago

Microsoft 365 online will not load pages correctly

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was res… (read more)

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was reset as well.

Asked by storres1 5 months ago

Last reply by zeroknight 5 months ago

Why doesn't https://www.godaddy.com/help/contact-us show all content in Firefox as it does in Edge?

As run into before, i have constant frustration that was motivating me to switch browsers from FireFox where when i open a webpage in FF i am not seeing full content. I u… (read more)

As run into before, i have constant frustration that was motivating me to switch browsers from FireFox where when i open a webpage in FF i am not seeing full content. I use an extension to then open that page in Edge, and i then do see full content.

The most recent example of this is https://www.godaddy.com/help/contact-us where in FireFox the "chat" link did not appear, but in Edge it did. Similar experiences occur when attempting to log into my account at whitepages.com where in logging in FireFox errors out or returns me repeatedly to the login page, yet Edge completes the process without issue. The Whitepages issue has been ongoing for over 6 months.

Thoughts?

Thank you!

Asked by bem18 5 months ago

Last reply by zeroknight 5 months ago

Fidelity Auto-Logout

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes… (read more)

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes or more without having to login again. It seems now I have to login constantly.

I have contacted Fidelity, but the said it was a Firefox issue, however, I cannot find any information about this issue (or I don't know where to look).

How do I extend the time before needing to login again? Thoughts on if is this even a Firefox issue or is it Fidelity's website?

Thank you!

Asked by SS 5 months ago

Last reply by cor-el 5 months ago

exporting logins/p-words

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format)… (read more)

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format). Any help is greatly appreciated. bucretired@yahoo.com

Asked by vintageseabee 5 months ago

Last reply by cor-el 5 months ago

login to twitch.tv

Hello. I am finding on different devices i have that firefox won't let me do things i could do before. Example. On my cellphone. I can't login to twitch.tv nor can i get … (read more)

Hello. I am finding on different devices i have that firefox won't let me do things i could do before. Example. On my cellphone. I can't login to twitch.tv nor can i get into my yahoo mail account. It says i have an unsupported browser and i didn't have that problem before. The twitch problem is the same on my pc. I can't login. The login and my credentials are there but the button won't let me log in. Please help me. Thanks. Susan

Asked by Susan Lyneis 5 months ago

Last reply by zeroknight 5 months ago

Netflix wont play?

Hi y'all! I've been trying to get netflix to play recently, and I keep getting the error code F7351. I tried looking it up, and didn't get anything, and also tried to dis… (read more)

Hi y'all! I've been trying to get netflix to play recently, and I keep getting the error code F7351. I tried looking it up, and didn't get anything, and also tried to dis- and re- enable DRM content, and that didn't work. Does anyone know what to do? Thanks for any help!!

Asked by Bee 5 months ago

Last reply by cor-el 5 months ago