All Products Support Forum

TB 102.12.0 Win10 22H2 19045.2965

I have two accounts that doesn't use the account password on startup. On the 10 min interval checks it no longer asks for the password, just gets any messages. All of the accounts are pop3.

I deleted them in password manager thinking it would re-save them when entered - it doesn't. There is no checkbox to check to save the password.

Passwords for other accounts work fine.

How can this be resolved?

Thanks Dennis

Thunderbird has saved the password for IMAP on my email account, but not the password for SMTP, so I have to enter the password manually each time I send an email.

Is there any way I can save the password for SMTP as I am unable to find one in Thunderbird.

Thanks

I've used Thunderbird (TB) for years and have never been asked for a password until about two weeks ago. Tb is now contually requesting password but it won't accept or save them. I've uninstalled my TB program and reinstalled the latest, but the problem still persists. I've now got emails on the virginmedia server that I can't download to TB. I'm an 89 year old and am at my withs end. I use Windows 11, Tb and Virgin Media as my ISP. Please is ther some one out there who can solve this proble?

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for weeks - can anyone suggest what is wrong?

I want to connect one of my Gmail account using OAuth2 and I face a blank page after accessing the Google connection page and entering my email address. It only happens on this account.

I have no issues to connect other Gmail accounts, and I tested 4 of them. Is there a way to know where does the issue come from and/or how to solve this? I already applied everything advised in https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20, to no avail.

So, recently my keys expired, and I extended the expiry data via Kleopatra, a nice interface that comes with the GPG4Win suite - and I exported those keys out to the keys.openpgp.org keyservers. When I search for those keys at openpgp.org, they have the proper, updated expiry dates - and they show as that in Kleopatra - but when I see those keys (and all the exact same imported third-party public keys I've pulled into Kleopatra), they have the old expiry dates, and I cannot sign or encrypt emails. It's quite annoying.

What gives?

Also, what keyserver does Thunderbird use?!?

Hi!

So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in;

1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using.

Thank you!

I used to have no problem accessing gmail until they stopped allowing less secure app access. Every since then whenever I tried to access my gmail accounts with Thunderbird I get the message "Authentication failure while connecting to server imap.gmail.com". I have done research and made sure I have all the correct settings regarding OAuth2 and cookies and whatever in both Gmail and Thunderbird. But I have never been able to get it to work.

Then suddenly out of the blue I get this login screen for Google that opens in a new Thunderbird window that I haven't seen before. I mean I hadn't even upgraded or restarted Thunderbird for a very long time and it's just been opened in the background working away. So who knows what happened to make that appear. In any case, after I logged into my Google account using that Thunderbird window, and went through the million security notifications from Google about it, I was actually able to access my Gmail account at last.

The trouble now is that I have several Gmail accounts. And I can only access one this way. The others still give me that authentication error. I have checked to make sure that all account settings are exactly the same, and they are.

What can I do to get my other Gmail accounts working in Thunderbird? Is there anyway I can trigger Thunderbird into giving me that Google login windows for my other accounts?

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I don't have a Windows login set (no one else has access to my PC).

According to Firefox's own info, if you don't have a Windows password, the dialog asking for one shouldn't pop up.

I can't get past this and I've googled everything in sight. Does anyone else have a solution to this?

Thank you! Averill

Hi,

I have a policies.json file that acts as a white list for me (black listed all urls and then white listed needed urls). I was wondering is it possible to create a second .json file that will act as a black list. I want to give access to a partial admin. user to the policy.json file to be able to edit the file and add websites if needed but I want a another black list running as well to block out specific websites (this one the partial admin. will not have access to).

So to start off the first question would be is firefox only limited to one .json file for policies or can you have multiple .json files (I want to call the second file blacklist.json)? Btw I use Debian and Firefox-esr.

Thanks.

We try to deploy Extension Management Settings via GPO.

Goal is to allow only whitelisted extensions, but don't block themes, dictionaries and locales.

Below find the JSON-settings deployed to the client, which should allow all themes and whitelisted extensions. Unfortunately this blocks everything except whitelisted IDs. See example screenshot with error-message, when trying to install a theme. We don't want to whitelist locales or themes, they should be still allowed for installation.

What I'm doing wrong? - Thanks for your feedback.

##############

{
"*": {
"installation_mode": "blocked",
"allowed_types": ["theme"]
},
"uBlock0@raymondhill.net": {
"installation_mode": "allowed"
},
"jid1-ZSMfwe4lCAw9oQ@jetpack": {
"installation_mode": "allowed"
}
}

Hello: Last time before today when I sent email was 23Oct 21! What fixed it was setting the outgoing server settings to "Authentication method: Password transmitted insecurely,and Connection security: none. I got a pop-up asking for my password,and my email was sent normally. My reason for posting this is to ask if this outgoing server setting is safe to use. I haven't tried this solution before,as I am very security conscious. I am attaching a pic of the settings. Thanks!

A week ago Sky forced me to change my password for geoff.bellx@sky.com. I made the change successfully but when I start TB it asks for a password (as expected) but doesn't accept the new one, returning message: Sending of password for user geoff.bellx@sky.com did not succeed. Mail server pop.tools.sky.com responded: [SYS/TEMP] Server error - Please try again later.

I can access my messages using Sky's webmail, so the change has been applied. However the webmail offering is awful and I want TB back.

I have looked through many of your existing Qs and As but can't find any which help. Can you please advise a way forward, Thank you

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give permission/access to your camera.

Never used a webcam before, but i did that... the site is there, it says allow... i'm on the website now, says webcam not found... am i forgetting something? do i even have one? i'm at the library...

Tim

Hello,

I am a developer on an emergency intervention hotline for sexual assault.

Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See attached screenshot for example.

It is absolutely IMPERATIVE that our visitors do not receive these new modal advertisements that Firefox is throwing at them. What can I do to prevent Firefox's new browser-hijacking advertisements from showing up on our hotline pages?

I experienced this on Twitter, and it 100% was not part of the dom. It also greyed out the tab bar, and prevented me from opening the menu with alt. I know how to make it not show up anymore on my machine, but how can I prevent it from appearing on visitors to my website, who are in some of the most vulnerable times of their life.

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which can cause all four CPU's on Intel i5 to hit hi 90%. This problem appears to have started in this release.

Have disabled Privacy Badger and installed Adblocker Ultimate. This seems to have cleared the problem and Malwarebytes Browser Guard is now reporting results. Can't see how to mark problem as fixed??

A further observation which may be related to this problem. Response time seems very sluggish on FF 112.0.1

I have re-enabled both Privacy Badger & MalwareBytes and disabled Adblocker Ultimate. Both appear to be functioning now.

I have noticed that the WebExtensions process can consume as much and sometimes double the CPU & memory resource as that needed for the Firefox process. Is this to be expected? Do I need these extra security features, or are they built-in to the browser anyway?

Checking the servers and domains that are connected by ThunderBird was a horrifying experience:

incoming-telemetry.thunderbird.net aus.thunderbird.net thunderbird-settings.thunderbird.net live.thunderbird.net services.addons.thunderbird.net versioncheck-bg.addons.thunderbird.net versioncheck.addons.thunderbird.net

location.services.mozilla.com

Are you crazy?!? Totally?

I am using Mozilla products for PRIVACY and SECURITY !

I don't want to be collected for telemetry and location! And also for nothing else that is not ESSENTIAL for using the App!

1) Please explain for which reason any and all of the above servers get connected Esp. what is "aus" for and "live"? What does the "settings" host is used for? Why are there 2 "versioncheck" servers?

2) Please FIX this list by removing any and all statistic-collectors like for telemetry and locations! And also by removing other, non-essential hosts!

Thanks!

I have upgraded to the Microsoft 365 Business Professional email service which should allow me to continue with Thunderbird, now that basic authentication is no longer supported.

I have enabled Exchange settings. Also, POP/IMAP and SMTP are authorized in the MS 365 account, and those setting are correct in T-Bird. From within Thunderbird, a login screen for the MS 365 email account is generated when T-Bird attempts to log in to the server, but the log in just takes me to the server page in the browser.

This help article https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 advises that Thunderbird may need to be authorized. I followed the link, but was not able to make it work.

Given the following provided link, what is to be used for {tenant-id} ? https://login.microsoftonline.com/{tenant-id}/adminconsent?client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753

Any other advice? Thank you very much!

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had done all it would take to have Gmail remember them. Am I missing something?

Also, we cleared cache.

Thank you, Meg