All Products Support Forum

There is an issue with mobile version of Google page, page loads as white page even at freshly installed Firefox nightly without any addons etc. When searching via address bar results are presented normally, but then when click on Google button to go into main page it load white page again. In addition I have checked it in my other device and it was the same behaviour, so it seems that something wrong is with Google itself. When use option to view page in desktop/computer mode page loads normally.

Since the latest Firefox, I cannot load Bell Webmail when I am using my VPN. Everything works fine with Edge. I am not tech savvy, but is there something in "settings" that should be adjusted. Bell says that Firefox is the problem. Alan

Hi!

There has been this weird text overlap whenever I use google image search in Firefox Android, I've tried: - Restarting the app - Reinstalling the app - Updating to the latest version (107.2.0)

But still the issue persists.

This only occurs on google image search in Firefox. This doesn't happen in Chrome and not on other search engines inside Firefox.

Any idea what might happen and how to fix this?

Hi After updating to version 99.0.

When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App. Don't have it installed? Text yourself a link to download your app )

I am using Windows 10 Pro on a desktop. When l log in using chrome,I am taking to TikTok web page. I am using same extensions in FF and Chrome.

Cheers

for some reason i cannot download images on firefox android on google. this feature works on other search engines and even on google on other browsers. the download button is gonna and nothing is shown when i hold on the image on google

Hi, google.co.uk search page appears differently in Firefox when compared to other browsers. Specifically there is a menu option missing. For me this is a significant inconvenience so I'm hopeful you can tell me what I'm doing wrong. I have attached two images to highlight what I'm asking about, I've circled in red the menu items that don't display (for me) in Firefox.

Many thanks... Mark

Hello there, I've noticed that sometimes when I type a letter into the search bar it suggests a URL for a website I've never visited or searched for before. I've attached a screenshot of this happening when I type the letter "u" into the search bar despite never having visited or searched for that website. Does anyone know why this is happening? I know I can turn off all site suggestions in the settings but I was wondering why sites are popping up that I've never visited.

After the most recent update to the browser, I am no longer able to successfully login to many websites. Example for me include: Xcel Energy, Aol Mail, my local City Utility website and no doubt others I have yet to discover.

I know this is a browser dependent issue because Google Chrome is still able to access these sites just fine, but after the latest update to Firefox it no longer can.

It's able to load the login page and the site, but login in specifically returns either an error that shows on the webpage, or the URL displays some form of error code. Or in AOLs case it simply says "Uh oh. Looks like something went wrong. Please try again later." with a length authorization error code in the URL.

Any help with this would be appreciated. I've cleared Cookies, Cache, Active Logins and every other History Clearing option set to "Everything" as the length of time back to clean-up.

Like I said, this is a Firefox dependent issue due to Chrome accessing these sites just fine. I'd rather stick with Firefox over moving to Chrome but if no one can solve this problem then I guess it'll finally be time to ditch Firefox sadly, even though I've been using it since the early 2010s.

Hi, When I follow links from Amazon email to buy a Kindle book, I get to a page https://www.amazon.co.uk/ap/signin?dplnkId=49dac925-8310-4d7c-8aa3-3bbd6c77f4d2 that says "The page you entered is not a functioning page on our site". It works fine using Edge for Android. Any idea why this is? Thanks, David