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Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

I have multiple monitors and most often have Firefox windows open on each. Lately, I've been noticing that the Desktop Window Manager process is consuming a huge amount of RAM. At the same time, consumption completely disappears with the closing of Firefox windows. Video: https://i.imgur.com/pHCa7Hh.mp4 (I left it for a while then closed Firefox windows) After a while, I noticed that already 13 GB of memory is being used by DWM. I don't know if sites affect behavior, but most often I have https://music.yandex.ru/home open

OS: Windows 11 (Microsoft Windows [Version 10.0.22621.1928]). Firefox: 115.0.1 (64-bit) Screen setup: 1 - 3840 x 2560 with 200% scale, 2 - 1920 x 1080 with 100% scale.

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this should only happen when I'm already at the top of the website and then swipe down again and not in the middle of the website. I have even tried Firefox Nightly and Klar, but the issue occurs with every browser. Is there perhaps some trick or hidden setting that causes the browser to scroll reasonably again instead of constantly refreshing the website?

Hello, I was wondering if anyone has noticed that it takes super long for Thunderbird really long to open? and it is very slow to load an email the slows my whole computer down? This has been happening the last 2 days and am wondering if there is an issue with the newest update?

Thank you Cherie

Hi,

After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm not sure what to do with them, they seem inconclusive. The last report (not for the last crash, though, which didn't produce any report) is bp-3334b934-58b5-4226-887a-235300231117

My thunderbird works okay, but when I select emails from imbox folder to delete it takes too long. I researched to find the problem and the only option I found was to add an exclusion to the profile folder on my windows security antivirus. Now I can select emails from the imbox and delete them without a problem, but my concern is if I will be vulnerable to virus.

Thunderbird 115.2.0 was installed on my computer yesterday. Now I can't send or receive email messages. When I try to download my messages, the line at the bottom of the screen says, "Host contacted, sending login information..." This stays visible for quite some time, then finally goes blank. No messages are downloaded. When I try to send a message, the program tries for quite a while, then says, Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again. Needless to say, I have tried again and again, but nothing changes. This has got to be because of the update. None of my settings are any different from what they were two days ago when everything worked. As noted above, my server is gmail. Please help.

So here are my system specifications -

1. Hardware - Lenovo ThinkPad T14 Gen 3
2. Firmware version - R23ET65W (1.35 )
3. Memory (RAM) - 32.0 GiB (DDR5 6400Mhz)
4. Processor - AMD Ryzen™ 7 PRO 6850U with Radeon™ Graphics × 16
5. Disk capacity - 256.1 GB (I don't remember the I/O rate right now but as far as I remember it's sufficiently modern)
6. OS - Fedora Linux 38.20230828.0 (Silverblue)
7. GNOME version - Fedora Linux 38.20230828.0 (Silverblue)
8. Window System - Wayland
9. Kernel - Linux 6.4.12-200.fc38.x86_64

These are like the basic config of my laptop.

Question - How to stop Thunderbird from downloading every email that I have from my gmail account on the first setup?

Concern - Last time I synced, it might have messed up even my boot loader (which should not be possible. Not I am not blaming Thunderbird here, but the timing was uncanny.) and I had to completely wipe the drive and start from scratch. Back then I did not have any data on my drive so it wasn't a big deal. But I don't want to take any chances this time.

Since Thunderbird supernova has a completely different UI, I would like to know if there's any way to disable the downloading of the whole mail box locally. Or am I going to get a prompt asking me specifically for that after logging in into my Gmail account from Thunderbird?

Note - I do not want to mess with about:config at all. And I have looked for a solution but all the answers are at least 3 to 4 years old.

I ran a loghttps://pastebin.com/jydVHHs0 of playing a youtube video mediaencoder? not sure if encoding issue or something else

The videos take a long time to play. I upgraded my system recently and was removing and reinstalling audio-related utilities with DNF.

When i go to google.com and enter search query the tab "hangs" for about 10 seconds before the next page starts to load Same issue on 2 separate machines (1 intel laptop, 1 amd pc) both on newly installed windows 11 pro

what i've tried: safe mode, disabling hardware acceleration, disabling antivirus (kaspersky, without any browser plugins or safe browsing) , but the issue persists

here's the video: https://youtu.be/qMY-38z_TC0

After upgade Thunderbird to 115.0.1 version, all my outlook.com email accounts encounter an error:

Warning: Potential Security Risk Ahead Thunderbird detected a potential security threat and did not continue to account.live.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What is the problem? Doesn't TB support outlook.com accounts anymore?

thanks.

I have just been updated to Thunderbird Ver. 115.3.2 (64-bit) and now when I open Thunderbird the Owl account doesn't appear.

The history and Archives are also missing.

I am writing this from another computer, running Thunderbird (ver. 102.15.1 (64-bit)) with Owl working correctly.

Is it possible to return to the older version of Thunderbird from the new Ver. 115.3.2?

Best regards

John Scott

All 4 of my Thunderbird email accounts have suddenly ceased to retrieve emails resulting in an error message stating that either my username or password are incorrect. However, I am able to logon and see all of my emails when I open a browser to outlook.office365.com so I know all my usernames and passwords are correct. I have not changed any of my account settings in Thunderbird. Any ideas how I can fix this?

Android Firefox v114.1.0 (Build #2015955411), 4bddc25255+ Samsung Galaxy S9+ Android v10

Hello,

Firefox was upgraded on my Android phone to the version above yesterday, and all existing tabs or any new websites are now blank (see second image attached). No page will load, no open tabs have any content / cant reload them etc. Clearing cache for the app, hasnt worked either.

Just hoping there is a fix rather than blowing everything away and then finding out there is still an issue.

The other day, one of my hard disks went on the blink and became very slow to access (minutes, not seconds). At the time, many of my email accounts were storing the mail on that disk. I've copied all the files off to a working disk and dumped the old disk. I changed Thunderbird to point to the new location. Now, all of the accounts are working again, except one (using POP). Thunderbird simply won't check email on that account, and the last email shown is 4 days ago. When I click Get Messages and select the account, nothing seems to happen. Nothing shows up in the Activity Manager. The account is definitely working on the server-side, as I can view it in K-9 on my phone, and another account on the same POP server is working fine in Thunderbird. Outgoing email on the account sends fine.

I've tried various suggestions, including wiping my password database (Thunderbird did not prompt me for that account) but nothing seems to make a difference. I wonder if it's to do with the Inbox (which is a hefty 7GB mbox file). I tried Repair Folder on the Inbox but it did not make a difference; Thunderbird still won't check the email. I did briefly try renaming the Inbox file to Old-Inbox but Thunderbird still wouldn't check the email. I want to make sure I retain all my old emails (they are all showing, so it doesn't look like the file got corrupted). Does anyone have any suggestions for how to get the email working again without losing all the mailboxes?

Just upgraded to TB 115.0.1 and am having trouble sending a spreadsheet from within excel. I get "General mail failure. Quit Microsoft Office Excel, restart the mail system, and try again."

I have re-installed TB, restarted excel with no success. I have also checked the registry and the thunderbird keys seem to be correct.

Help please.

Thanks

Don

Intermittently (maybe 1/20 times?), when I try to do a Google search from the URL bar I'll get a tab that doesn't load for about 30 seconds. If I search for the exact same thing in another tab it will load instantly, and if I select the url and press enter it will also load instantly. I am seeing this issue both when entering a search and when selecting text and clicking "Search Google for X".

I found a recommendation on a similar issue to set security.tls.enable_0rtt_data = false in about:config but I have seen no change with that setting.

Ever since the latest FF update each time I start/re-start FF I need to resignin to Dashlane. Honestly this hasn't happened in over 20 years. I haven't been able to find any similar reports. Has and/or can anyone explain why and hopefully provide an answer/work around? Thanks anyone/everyone.