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error message - message or carrier (Plateautel.net ) has timed out

I cannot send or forward emails. Get an error notice that says my message or carrier (Plateautel.net ) has timed out. If I perform task on the webmail. plateautel.net sit… (read more)

I cannot send or forward emails. Get an error notice that says my message or carrier (Plateautel.net ) has timed out. If I perform task on the webmail. plateautel.net site it works but I prefer to use Thunderbird.

Asked by rondeeds 1 week ago

Answered by david 5 days ago

  • Solved

Thunderbird random AUTO changes! How to stop it??

MacOS 11.6.8 Thunderbird 102.2.2 When composing messages I have 2 problems that happen at random on a consistent basis. 1)Thunderbird randomly capitalizes the first lett… (read more)

MacOS 11.6.8 Thunderbird 102.2.2

When composing messages I have 2 problems that happen at random on a consistent basis.

1)Thunderbird randomly capitalizes the first letter of a word and adds a space between the first letter and the rest immediately after hitting the spacebar. Example: "problem" becomes "P roblem"

2)If I then hit the backspace key, it will type the word "backspace" most of the time, but not always.

I believe its either a setting somewhere or a corrupted file but I'm open to any suggestions.

My hunch about this is because I had this problem on a windows machine that we migrated Thunderbird's files over from. We didn't think it was Thunderbird's fault at the time because after another unsolicited Windows 10 update the machine was doing all kinds of weird bonkers things that finally made us kick it to the curb metaphorically speaking.

Asked by reservations1 1 week ago

Answered by Matt 6 days ago

  • Solved

Outgoing server does not support encrypted passwords

I've been using Thunderbird for months. Starting today I get a message: The Outgoing server (SMTP) smtp.myserver.com does not seem to support encrypted passwords. If you … (read more)

I've been using Thunderbird for months. Starting today I get a message: The Outgoing server (SMTP) smtp.myserver.com does not seem to support encrypted passwords. If you just set up the account, try changing the 'Authentication method' in 'Account settings | Outgoing server (SMTP)' to 'Normal password'. We run our own mail server and didn't make any changes. Other people in the company can send emails (using Thunderbird) but I can not. I made no changes. I simply went home last night and came back this morning. It won't let me change the account to Normal Password and send either so I'm currently dead in the water making this a critical problem. I have rebooted both the mail server and my computer. I'm currently set for port 110, startTLS, Encypted password... same as before and same as other users here.

What else can I try?

Asked by Jerry 3 weeks ago

Answered by Matt 3 weeks ago

  • Solved

Thunderbird double click not opening email in new tab

When I double click on an email it is not opening the email in a new tab but instead in a reply window. Windows 11 Home, 64-Bit vsn 21H2, OS Build : 22000.778 Thunderbird… (read more)

When I double click on an email it is not opening the email in a new tab but instead in a reply window.

Windows 11 Home, 64-Bit vsn 21H2, OS Build : 22000.778 Thunderbird 102.0.1 (64-Bit)

We have 2 users on the PC - one user works OK and the other user has the problem.

Double clicking an email in all folders except the InBox works OK - it opens in a new tab. It is only the InBox that has the problem.

Under settings (Reading & Display) the "Open Messages in a new tab" is set

I've tried changing the mail.openMessageBehaviour settings but it has no effect

In the Account Settings (Copies & Folders) I've tried changing all the locations from "Local Folders" (default) to "Other" and then selecting the relevant folder.

What else should I try?

Many thanks, Dave

Asked by Dave 2 months ago

Answered by Toad-Hall 2 months ago

  • Solved

Facebook does not load, but if I reload the page it opens?

I use a desktop link for Face book, "https://www.facebook.com/?sk=h_chr". Tab opens but and I can see on the Status that it is accessing some things. Status line goes bla… (read more)

I use a desktop link for Face book, "https://www.facebook.com/?sk=h_chr".

Tab opens but and I can see on the Status that it is accessing some things. Status line goes blank and stops displaying status. Page remains blank.

If I RELOAD the page at that time, it opens?

I've tried a lot of things and it doesn't seem to help:

  • Clear Cache
  • 'Safe mode'
  • Update FF
  • Etc.

Oddly enough, after it does open, and I close FF, if I re-open FF in a reasonable time, it does load the first time.

It doesn't only happen at FF though. Another site has a similar problem. TP-Link site (I have access to a special one that doesn't open at all until I access the Public one).

All this seemed to happen I recall when I had a Lock-up of my PC. So I suspect a corrupted file. Other MS browser works fine though? Suspect some corrupted Profile file maybe?

Suggestions?

Troubleshooting data:


Application Basics


Name: Firefox Version: 102.0 Build ID: 20220623063721 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0 OS: Windows_NT 10.0 22000 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 10 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.6 GB Disk Space Available: 224 GB

Crash Reports for the Last 3 Days


Firefox Features


Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 102.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.2 ID: webcompat-reporter@mozilla.org

Remote Features


bug-1766468-rollout-win32k-rollout-release-100-101: active

Remote Processes


Type: Isolated Web Content Count: 3

Type: Extension Count: 1

Type: Privileged About Count: 1

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons


Name: AdBlock — best ad blocker Type: extension Version: 5.0.2 Enabled: true ID: jid1-NIfFY2CA8fy1tg@jetpack

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: Capital One Shopping: Online Coupon Tool Type: extension Version: 0.1.1061 Enabled: true ID: {aff8af88-06a9-4eee-b383-3af08c47b8c8}

Name: Close Tab Button Type: extension Version: 1.0.0 Enabled: true ID: closeTab@fmarin.com

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Logitech SetPoint Type: extension Version: 6.60.90 Enabled: true ID: {84380428-8c9d-4bdf-913d-b2c34d6562d9}

Name: New Tab from Location Bar Type: extension Version: 3.1.1 Enabled: true ID: newtabfromlocationbar@piro.sakura.ne.jp

Name: Open in Microsoft Edge Type: extension Version: 1.1 Enabled: true ID: {e16b42d8-e519-43c9-af41-e5e429163d02}

Name: RoboForm Password Manager Type: extension Version: 9.3.4.1 Enabled: true ID: rf-firefox@siber.com

Name: Slickdeals: Automatic Coupons and Deals Type: extension Version: 0.0.2.88 Enabled: true ID: firefox.extension@slickdeals.net

Name: Tab Colors Type: extension Version: 2.6 Enabled: true ID: {793f2339-edca-493e-b318-c9ade6283d3c}

Name: Theme Font & Size Changer Type: extension Version: 62.0 Enabled: true ID: {f69e22c7-bc50-414a-9269-0f5c344cd94c}

Name: TinEye Reverse Image Search Type: extension Version: 1.5.2 Enabled: true ID: tineye@ideeinc.com

Name: uBlock Origin Type: extension Version: 1.43.0 Enabled: true ID: uBlock0@raymondhill.net

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: WOT Website Security & Browsing Protection Type: extension Version: 20220323.0wot Enabled: true ID: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}

Name: Feedbro Type: extension Version: 4.12.7 Enabled: false ID: {a9c2ad37-e940-4892-8dce-cd73c6cbbc0c}

Name: Fraudscore Type: extension Version: 0.3.69 Enabled: false ID: fraudsco@re.net

Name: Ghostery – Privacy Ad Blocker Type: extension Version: 8.7.4 Enabled: false ID: firefox@ghostery.com

Name: IP Address and Domain Information Type: extension Version: 4.0.6.0 Enabled: false ID: jid0-jJRRRBMgoShUhb07IvnxTBAl29w@jetpack

Name: Malwarebytes Browser Guard Type: extension Version: 2.4.4 Enabled: false ID: {242af0bb-db11-4734-b7a0-61cb8a9b20fb}

Name: ReviewMeta.com Review Analyzer Type: extension Version: 2.5 Enabled: false ID: FirefoxExtension@ReviewMeta.com

Name: Search by Image Type: extension Version: 5.0.0 Enabled: false ID: {2e5ff8c8-32fe-46d0-9fc8-6b8986621f3c}

Security Software


Type: McAfee VirusScan

Type:

Type: McAfee Firewall

Graphics


Features Compositing: WebRender (Software) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 2060 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1659) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 2060 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1659) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Target Frame Rate: 60 DirectWrite: true (10.0.22000.258) GPU #1 Active: Yes Description: NVIDIA GeForce RTX 2060 Vendor ID: 0x10de Device ID: 0x1f08 Driver Version: 31.0.15.1659 Driver Date: 6-23-2022 Drivers: C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll Subsys ID: 37591028 RAM: 6144 GPU #2 Active: No Description: Intel(R) UHD Graphics 750 Vendor ID: 0x8086 Device ID: 0x4c8a Driver Version: 30.0.101.1340 Driver Date: 2-3-2022 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 0000000c RAM: 0 Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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 Display0: 3840x2160@60Hz scales:1.000000|1.500000 DisplayCount: 1 HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0 GPUProcessPid: 28036 ClearType Parameters: Gamma: 2.2 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 400 Decision Log HW_COMPOSITING: available by default disabled by user: Disabled by layers.acceleration.disabled=true D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled GPU_PROCESS: available by default WEBRENDER: available by default unavailable-no-hw-compositing by runtime: Hardware compositing is disabled WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default unavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_DCOMP_PRESENT: available by default unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default



Media


Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 46.75ms (3.06) Output Devices Name: Group Headphones (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001 DELL S3221QS (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0093&SUBSYS_10283759&REV_1001\5&1c03a1aa&0&0001 Speakers (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001 Input Devices Name: Group Microphone (USB Microphone): USB\VID_0BDA&PID_58B0&MI_02\7&35f82953&0&0002 Stereo Mix (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001 Jack Mic (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001

Enumerate database

Environment Variables


MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\xxxxxxx\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\xxxxxxxxx\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\xxxxxxxxx\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_RESTART_ARG_1: -osint MOZ_CRASHREPORTER_RESTART_ARG_2: -url MOZ_CRASHREPORTER_RESTART_ARG_3: https://www.facebook.com/?sk=h_chr MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features


about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): true CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments


Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.contentblocking.category: standard browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20220623063721 browser.startup.homepage_override.buildID: 20220623063721 browser.startup.homepage_override.mstone: 102.0 browser.urlbar.placeholderName: Google browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.showSearchSuggestionsFirst: false browser.urlbar.tipShownCount.searchTip_onboard: 4 doh-rollout.balrog-migration-done: true doh-rollout.disable-heuristics: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIDisabled doh-rollout.home-region: US doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.disable_open_during_load: false dom.forms.autocomplete.formautofill: true extensions.lastAppVersion: 102.0 idle.lastDailyNotification: 1656768721 layers.acceleration.disabled: true media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1655472569 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220623063721 media.gmp-manager.lastCheck: 1656783009 media.gmp-manager.lastEmptyCheck: 1656783009 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1655472570 media.gmp-widevinecdm.version: 4.10.2449.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.enabled: false network.prefetch-next: false network.trr.mode: 5 network.trr.uri: https://mozilla.cloudflare-dns.com/dns-query places.database.lastMaintenance: 1656277861 privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1656768721410 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.enterprise_roots.enabled: true security.remote_settings.crlite_filters.checked: 1656615881 security.remote_settings.intermediates.checked: 1656615881 security.sandbox.content.tempDirSuffix: {ba2b3f01-a100-492e-84d7-9bd4f63abdc4} security.sandbox.content.win32k-experiment.startupEnrollmentStatus: 2 services.sync.declinedEngines: services.sync.engine.addresses.available: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1656799970 services.sync.lastSync: Sat Jul 02 2022 19:36:15 GMT-0400 (Eastern Daylight Time) signon.rememberSignons: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1655569548 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences


fission.autostart.session: true

Places Database


Accessibility


Activated: true Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator: UNKNOWN|C:\Program Files (x86)\Siber Systems\AI RoboForm\rf-chrome-nm-host.exe

Library Versions


NSPR Expected minimum version: 4.34 Version in use: 4.34

NSS Expected minimum version: 3.79 Version in use: 3.79

NSSSMIME Expected minimum version: 3.79 Version in use: 3.79

NSSSSL Expected minimum version: 3.79 Version in use: 3.79

NSSUTIL Expected minimum version: 3.79 Version in use: 3.79

Sandbox


Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- user in Treatment Group

Startup Cache


Disk Cache Path: C:\Users\xxxxxxx\AppData\Local\Mozilla\Firefox\Profiles\ju549mf1.default-1655471981303\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization


Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)


Accepting Connections: false URL:

Printing


Modified print settings


print_printer: HP ENVY Photo 7800 series PCL-3 (Network) print.more-settings.open: true print.printer_HP_ENVY_Photo_7800_series_PCL-3_(Network).print_duplex: 0

Asked by irvspa 2 months ago

Answered by Terry 2 months ago

  • Solved

Cannot find read messages

Version 102 has been plagued with problems. My latest issue is that I sorted my inbox by "Read" Now my read messages are not showing up in my inbox. I then checked sort b… (read more)

Version 102 has been plagued with problems. My latest issue is that I sorted my inbox by "Read" Now my read messages are not showing up in my inbox. I then checked sort by Date and the checkmark for "Read" went away but my read messages are still missing. The only messages that are in my inbox are the unread ones. Any help with this problem would be appreciated.

Asked by tedriggs 19 hours ago

Answered by Matt 18 hours ago

  • Solved

How do I repair ALL forlders?

TB has slowed way down. I upgraded to 102.3.0 (32-bit). One thread on this forum suggested a series of steps including repairing the inbox folder. I have dozens of folder… (read more)

TB has slowed way down. I upgraded to 102.3.0 (32-bit). One thread on this forum suggested a series of steps including repairing the inbox folder.

I have dozens of folders. Is there a way to repair ALL the folders?

One person who also uses TB but is not an expert suggested deleting messages of even folders that are no longer needed. (e.g., sufficient time has passed that I would no longer need to keep them.) closing TB backing up the profile deleting all MSF files backing up that profile uninstalling the 32 bit TB installing the 64-bit TB

Is that procedure reasonable?

Asked by ArtKendall 1 day ago

Answered by david 1 day ago

  • Solved

"A unique identity matching the from address was not found" and folder flags.

For some time I have had the problem of the above error when double clicking to open an email from the Inbox in a new window. No other folder was affected. The problem di… (read more)

For some time I have had the problem of the above error when double clicking to open an email from the Inbox in a new window. No other folder was affected. The problem did not appear when running in Safe Mode, but still appear when running the base install with no add-ons. This problem persisted after completely reinstalling Thunderbird and upgrading to a newer version of my OS.

For a while I was using the right click to open work around. Recently I found mention on another forum of this problem being solved by installing the FolderFlags add on. I used that add on and discovered that the Inbox folder had both Inbox and Template flags set.

Removing the flag solves the original problem for the duration of the session. But closing and reopening Thunderbird somehow sets the Template flag again, recreating the issue.

How can I prevent Thunderbird from changing the Template flag setting?

Asked by barbarian818 1 day ago

Answered by Matt 1 day ago

  • Solved

Firfox 105.01 is down and it's not possible to start

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am ver… (read more)

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information.

Thanks for your help, Firefox is the best browser! Greetings Silke

Asked by silke.lubich 2 days ago

Answered by silke.lubich 1 day ago

  • Solved

How do I delete an old email account from Thunderbird

Thunderbird is trying to access an old email account I haven't used for years. But today I am getting the following error message: Login to server pop3(old email address)… (read more)

Thunderbird is trying to access an old email account I haven't used for years. But today I am getting the following error message: Login to server pop3(old email address) with username XXXX failed. The error message keeps popping up as long as Thunderbird is open. And as long as an error message is running, I can't send an email. How can I delete the old email account so I won't get the error message any more? Thanks. If you respond by email, my current email is rmvoget@gmail.com The old one was rvoget@w-link.net

Asked by RichV 2 days ago

Answered by david 2 days ago

  • Solved

Need to delete a second copy of an account without deleting the original or the account itself

My wife and I share a single Windows 10 PC, but with our own separate accounts. My wife has her own copy of Thunderbird installed on her Windows account. The problem occ… (read more)

My wife and I share a single Windows 10 PC, but with our own separate accounts. My wife has her own copy of Thunderbird installed on her Windows account.

The problem occurred when I set up what was supposed to be a mirror of her Thunderbird account on my Windows account.

Most of the time, email messages she creates or receives on her instance of Thunderbird on her Windows account appear on my copy, but not always. This scheme is not working as we hoped it would.

I'd like to remove my copy of her account, but I'm very concerned that I might also delete the REAL instance of her account installed on her Windows account, and especially her actual Thunderbird account.

How can I delete just my duplicate of her Thunderbird account in my Windows account without deleting anything on her Windows account?

Asked by bert.hyman 3 days ago

Answered by david 3 days ago

  • Solved

email account fails login

email account fails to login, triggers blocking by host One of six email accounts consistently triggers a "fail" by the host server, leading to the blocking of my mails a… (read more)

email account fails to login, triggers blocking by host

One of six email accounts consistently triggers a "fail" by the host server, leading to the blocking of my mails and web pages.

Thunderbird 102.2.2 install may have been the source of the problem. Updated now to 102.3.0 but still a problem.

All of the parameters of the bad account are the same as other, successful accounts.

Also, the parameters on the host are the same, and the password is the same on host and in Thunderbird.

I need to retain the old emails on the account for my records; I can forward new mails to another account.

How can I retain the old emails for reference while preventing the account from trying to login? Can I delete the account but retain the old emails??

HOST LOG:

2022-09-21 12:29:01.084 [8535] no host name found for IP address 24.60.208.199 2022-09-21 12:29:01.084 [8535] list matching forced to fail: failed to find host name for 24.60.208.199 2022-09-21 12:29:03.150 [8535] dovecot_plain authenticator failed for ([IPv6:::ffff:10.0.0.4]) [24.60.208.199]:59934 I=[144.168.230.163]:465: 535 Incorrect authentication data (set_id=jerry@stopbullyingcoalition.org) 2022-09-21 12:31:52.182 [8535] dovecot_login authenticator failed for ([IPv6:::ffff:10.0.0.4]) [24.60.208.199]:59934 I=[144.168.230.163]:465: 535 Incorrect authentication data 2022-09-21 12:34:37.182 [8535] SMTP command timeout on TLS connection from ([IPv6:::ffff:10.0.0.4]) [24.60.208.199]:59934 I=[144.168.230.163]:465

Asked by photolumination 4 days ago

Answered by photolumination 3 days ago

  • Solved

YouTube blacks out entire screen while watching video.

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The … (read more)

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The best way I can describe this problem is that every time I decide to scroll down to see the description or read a few comments, the entire screen on my laptop goes black regardless if it's on default view or full screen.

Even though that does sound like a crash, the audio still plays, and if I power the computer to sleep mode and log back in, the window of the video automatically scrolls up and everything is back to the way it was (but I did had to restart the laptop once because it also visually broke my mouse pointer). The only way I can get around this problem is to pause whatever video I watch and then scroll down, and no black screen occurs.

I don't know if I'm the only one who has this problem, but I've never had this issue happen in past versions of FireFox. If there is another way to fix this problem, I'll be glad to take anyone's possible suggestions/solutions.

Asked by dashoobi 4 days ago

Answered by techguy150 4 days ago

  • Solved

Hyperlinks are not working on Outlook (running Windows 7 Pro).

When I click on an article or any link in Outlook, I get an error message that says, Your organization's policies are preventing us from completing this action for you. … (read more)

When I click on an article or any link in Outlook, I get an error message that says, Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk. I'm not an 'organization', just a user and obviously there's no help desk to contact, so I thought I'd reach out to see if someone might have a solution to this problem. I have already made sure that my default programs are set to Firefox for my browser and Outlook for my email and made sure all the defaults are selected. I have also run a full windows scan program which came up without any errors and I have run a registry scan that fixed every identified error. I'm still getting the same error message and the only way for me to open up an article or a link from an email is to 'copy hyperlink', open up a new tab in Firefox and select Paste and Go, which is driving me nuts and wasting a ton of time. I don't know what else to do at this point. I did find a document on the internet that has what it says is a method to resolve this exact error message problem, but the instructions are specific to Internet Explorer, not Firefox. I'm hesitant to find those same tools on Firefox (which is quite possible, though some of them are in different places on Firefox than they are on Internet Explorer). My concern comes with the fact that the final step will 'reset' every setting to it's default condition, so it seemed like a good idea to try to get some expert help before I perform such a drastic action. Also, I'm also making the assumption that if I did do a complete reset, I would be able to restore Firefox back via my most recent System Restore and it would bring back all my customizations, browers add-ons, personal settings, home pages history, cookies, privacy settings, etc. - but I'd like someone to weigh in on this. Thanks for any help anyone can provide.

Asked by laura2u 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Where is the filter log? How do I see if it's working?

Recently it doesn't seem as though Thunderbird Filters are working. I thought that "Run Now" on the Filters Dialogue used to work on the one filter which one had just fin… (read more)

Recently it doesn't seem as though Thunderbird Filters are working. I thought that "Run Now" on the Filters Dialogue used to work on the one filter which one had just finished editing. Filters that I modified yesterday have not updated my in-box. I did have a Thunderbird crash yesterday while loading a particularly large filter.

Where do I find the filter log? How do I test it? Is this snafu from a recent Tbird update?

TIA.

Asked by TdeV 1 week ago

Answered by Toad-Hall 5 days ago

  • Locked

audio/video will not load/play

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have be… (read more)

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

Asked by pej6446 1 week ago

Last reply by Paul 1 week ago