Showing questions tagged:

Thunderbird appears to have deleted emails from server!

continue in /questions/1424778 in Thunderbird section. Having used Thunderbird for some time, I installed it on a new PC, and found that virtually all my emails on a par… (read more)

continue in /questions/1424778 in Thunderbird section.

Having used Thunderbird for some time, I installed it on a new PC, and found that virtually all my emails on a particular account seem to have been deleted, despite the app being set up to retain them. I checked on the webmail (BT) and they have gone. The account is set up as IMAP - as is another account on the same server, which seems OK. BT won't engage with me on this as they "don't support third party apps" I assume that 3 years worth of important client history is gone for ever? Can anyone suggest what I did wrong, or is this a software failure?

Locked Archived 2 180

Truncated printer list

Whenever I try to print something in Firefox my printer list only shows the last half of the network address, excluding the critical make and model number of the printers… (read more)

Whenever I try to print something in Firefox my printer list only shows the last half of the network address, excluding the critical make and model number of the printers. Because of this, it's very difficult to determine which printer is which from the list.

Solved Archived 2 220

Thunderbird is getting error messager 550-"SC-002 [COLO-MC3-F42] when I send to my wife's Hotmail address

Dear Friends, I can Email my wife at [elainefraser43@hotmail.co.uk] from my Gmail account: I can Email myself [ralphfraser1@talktalk.net], which is on "Thunderbird", fro… (read more)

Dear Friends,

I can Email my wife at [elainefraser43@hotmail.co.uk] from my Gmail account:

I can Email myself [ralphfraser1@talktalk.net], which is on "Thunderbird", from her Hotmail account:

BUT, when I attempt to Email HER via "Thunderbird" my Emails are rejected, and I get the above-mentioned Unknown address error 550-"SC-002 [COLO-MC3-F42] failure message!!

This is all WELL above my head!!

Please can you explain what needs to be done here???

Regards,

Ralph Fraser

Solved Archived 11 40

deleted account

Hi. Today, at the end of my work session, I have cleaned my computer with 'CCleaner' and then I have switched off my computer. When I have turned on it, both firefox and … (read more)

Hi. Today, at the end of my work session, I have cleaned my computer with 'CCleaner' and then I have switched off my computer. When I have turned on it, both firefox and thunderbird have restarted themselves as if I had just installed them. Firefox never mind because there are still all the bookmarks, but thunderbird show me the initial settings. How I can solve this problem? I have a backup, but it hasn't been updated recently.

Solved Archived 2 50

Why suddenly does TB fail to connect to Hotmail account (gmail OK)?

I have used TB in Linux Debian for several years. Three days ago it was fine. Now suddenly when I try to get messages from my Hotmail account, I get a black window say… (read more)

I have used TB in Linux Debian for several years. Three days ago it was fine. Now suddenly when I try to get messages from my Hotmail account, I get a black window saying something to the effect that the server may be offline. (It disappears too quick to be able to quote it accurately.) But the messages are downloading OK to my smartphone (not using TB). And I have connected directly to the Microsoft Outlook server, and my Hotmail account is up to date. It seems to be a TB problem! I reset the Hotmail account password in TB as suggested on one of the TB sites, but to no avail. I also disabled my firewall, again to no effect. Please can someone help? (Incidentally, when reseting my Password, I stupidly failed to set the option to record it in the TB Password Manager, so it no longer appears there. I would be grateful also to know if the pw. can be added retrospectively to the PW Manager in TB, and if so how it is done.) Tom.

Solved Archived 9 180

I cannot get to account settings in normal mode I can in safe mode

When I click on account setting I get a small box labeled account settings with one button with a drop down arrow which works and gives a selection of: Add an account mai… (read more)

When I click on account setting I get a small box labeled account settings with one button with a drop down arrow which works and gives a selection of: Add an account mail account, add chat account, add feed account,add other account or remove account. I cannot see any other settings

Solved Archived 3 380

Abruptly and with no apparent cause, emails cannot be sent

Suddenly, I could not send emails. This has happened before, but quite some time ago, so I can't recall how I solved it back then. I went through the “Cannot Send Message… (read more)

Suddenly, I could not send emails. This has happened before, but quite some time ago, so I can't recall how I solved it back then. I went through the “Cannot Send Messages” https://support.mozilla.org/en-US/kb/cannot-send-messages steps and discovered that there was no entry line at all for smtp outbound when I checked "Saved Logins" to see the passwords. Mailbox inbound was there, but not smtp outbound. It had been there before without doubt.

The original error message said that I needed to enter a password, which, when I checked as I described, was missing. So trying again, I entered the password and checked the box that lets the system manager remember it. Now an smtp outbound line appeared in "Saved Logins," but I still could not attempt to send a message without an error notice that declared failure

This error message I kept getting was this one:

  Login Failed
  ?  Login to server outbound.att.net failed
  [Retry]     [Enter New Password]     [Cancel]

(As you can see, the underlying email service is from the unfortunate ATT/Yahoo, the second half of which is known by the lovely name "Oath" (visions of writhing fanatics swearing allegiance at a blazing altar), which I am seeking to replace. Meanwhile, I must have working email service from it through the heretofore wonderful client Thunderbird.)

Imagine my surprise when I happened to check the "Sent" box and discovered that these messages all were listed as having gone out despite the failure message I was receiving, but given that tests I sent to myself were not received, these must have been on the order of "false positives." I tried the steps in that "Cannot Send Messages" article and cannot imagine what is wrong.

What am I missing?

Thank you.

Solved Archived 5 80

Main window isn't displaying correctly since latest update

I've been using Thunderbird for a long time on this computer now and it has always worked like a charm. However, since the latest update I am unable to view my emails as … (read more)

I've been using Thunderbird for a long time on this computer now and it has always worked like a charm. However, since the latest update I am unable to view my emails as the main window is mostly invisible.

When I start Thunderbird, I can see how it builds the window quickly, displaying one component after another but immediately removing them again afterwards. After this process is over, the window is completely invisible and I only see a small, blue loading circle in the top left of the screen. Clicking on the Thunderbird icon in the taskbar has no effect. Sometimes single, seemingly random elements of the GUI remain visible (like for example single rows of my inbox or the "File" button in the menu bar) but disappear as soon as I point my cursor at them. It is hard to make screenshots of this phenomenon, I would probably have to provide a screen recording from when I start Thunderbird to properly showcase what the problem is. Interestingly I am sometimes able to click onto the menubar options (File, View, ...) and use the context menu, through this I was able to open my address book which functions without any problems.

I feel like the program itself is starting and working as intended, however, the GUI isn't displayed correctly. As I haven't changed any settings in the last days I don't know what causes the problem. Google searches regarding the latest Thunderbird version and known GUI bugs didn't yield any results either.

I use Windows 10 and should be on the latest version of Thunderbird. Any help is very much appreciated!

Solved Archived 4 119

I am trying to add an exclusion folder to Windows Defender, and it cannot seem to 'see' the directories beyond Users/(Username). Any suggestions?

I have found that Windows Defender, for better or worse, does not play well with Thunder 64.3 and later and often causing freezing and glitches while using Thunderbird. … (read more)

I have found that Windows Defender, for better or worse, does not play well with Thunder 64.3 and later and often causing freezing and glitches while using Thunderbird. I then found that users can add exclusion folders to Windows Defender, but when trying to explore the directories to get to my profile, Windows Defender cannot see the relevant directories once I get to C/Users/<Username> - I'm not sure how to add the directory in an attempt to isolate the problem. Does anyone have any suggestions?

Locked Archived 2 40

delivery format auto-detect

delivery format auto-detect does not auto-change to HTML when an image/picture is pasted into email body problem was present in an early version of TB (sry don't remember… (read more)

delivery format auto-detect does not auto-change to HTML when an image/picture is pasted into email body

problem was present in an early version of TB (sry don't remember which) then was fixed but has reoccurred on 38.4.0 (dunno if it begun at this version, just realized 38.4.0 has this issue again)

if delivery format option set to HTLM then it works (pasted image is sent)

see attached screen shots

Solved Archived 21 260

I can receive emails, but cannot send.

Having trouble with my Charter Spectrum mail account. I am able to receive e-mails, but cannot send them. When I send a mail, I get the "Login to server mobile.charter.… (read more)

Having trouble with my Charter Spectrum mail account. I am able to receive e-mails, but cannot send them. When I send a mail, I get the "Login to server mobile.charter.net failed" message. However, I believe I have the correct setting for SMTP server. Charter Spectrum says I should have mobile.charter.net set as the SMTP server, port 587 selected, SSL enabled, and the authentication password should be the same as my IMAP incoming for the account.

So when I get this message about login to server failed - I re-enter the same account password, and get the same message result. Why would I be able to receive e-mails, but not send using the same server and password?

I was able to go onto Charter Spectrum website and login and send and receive e-mails from their web mail app. Although, I hate using it, and would much rather use TBird.

Thanks in advance. C.Bariou

Solved Archived 6 380

grannyspace

Habe ein Problem Habe das program grannyspace Installation durch geführt Habe 350 dk.kr bezahlt Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt Ich bitt… (read more)

Habe ein Problem Habe das program grannyspace Installation durch geführt

Habe 350 dk.kr bezahlt 

Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt

Ich bitte um Rückbezahlung

Respons Mfg

Solved Locked Archived 1 258

Thunderbird jumbles up the content of older emails randomly

Thunderbird for some reason changes the content of some older emails to code language. It also exchanges the date and the content of the subject line randomly with that f… (read more)

Thunderbird for some reason changes the content of some older emails to code language. It also exchanges the date and the content of the subject line randomly with that from other older emails. When I view the same emails in my Gmail account everything displays correctly. I have tried rebooting with add-ons disabled but the problem persists. i am not sure what to do ... can you help of give me a clue?

This is an example bit of the type of code that is displayed:

--b1_d4928e764f3691b0736bdacc3fa67cb0--

From Delivered-To: davidmreinbold@gmail.com Received: by 2002:a05:7010:95c5:b0:376:3a62:a6d5 with SMTP id y5csp1672807mdp;

       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

X-Google-Smtp-Source: AGHT+IHF+aDpsY//uPKM4oEotgucwt371/xm1+Ay5cne1p+QAFHjV7LYoPiTycH0B7CaCX8y0oYh X-Received: by 2002:a05:6102:4ab:b0:44e:83fc:9df2 with SMTP id r11-20020a05610204ab00b0044e83fc9df2mr6584371vsa.5.1692924972400;

       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1692924972; cv=none;

       d=google.com; s=arc-20160816;
       b=vyBxsjU8sP61GWtV5PnNwbQczJInE4VL4uKnSQ7YMvr6wiVd/yR6kCxUIoKr2yX1ZA
        pKIFeK8nglcpT4QzsYyYnpl56j3dUEgQBJ8p27uGyvZgf2j6MHbRke+OrVZWDx7J43Vk
        qoJYFtjSFCUOU7wiRon4ByyH6DIJZhaDwJ/2JTq88uzIH/9GEhdOfgXdrzY720wYejH0
        uHizfT70HGWY8D50lg/epef1VznhNPcvzE0DZ8WfX7RxmR6Am/hYFGje6f30wqMPtmak
        ZfRuvz+t3nW5SkIHqwMPx3HP7ynMDQmOHf0PpRVVcExjHjZwurh2a1JjFrrQA54Qvdf9
        fnNw==

ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;

       h=to:reply-to:subject:message-id:mime-version:from:date
        :dkim-signature:dkim-signature;
       bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=;
       fh=TPlKHz9fyqirRe6uq2G8R/VUb7bgNnCiDUs4KLRu8RU=;
       b=e2zUq3NEUg0tbYBBtXC6L5tohVn23liroqbJEImvXsjcghjxQSxHYy1aeLh0t257B4
        6Ne5Zc9l5XkylZvh48xkVFIqLOjmQBL93DCJHjQF53TcIAy1tfBJhRM+bwi3cVUWBMdG
        kI/wV09a42Pz3YR/KwpEUbVhWGNtlD08N7/MWsJgoGmXb24Wq5i5aVFVLYzuoA9qsHf7
        t5vXN6tq3b0ENnWwTZ4BXHYfbl0B3YuivGKX2hhAK0DMtHQmCMsKfGPJ7UVir/vNnC5W
        8V4wXyZbRy1c3DxN6M3PeXHn8N8niRymCLiGqrmdbKMeTrfplNbnm/12JgOnlo8KLoxw
        Hb3Q==

ARC-Authentication-Results: i=1; mx.google.com;

      dkim=pass header.i=@p.simplywall.st header.s=s1 header.b=HRqPYBie;
      dkim=pass header.i=@sendgrid.info header.s=smtpapi header.b="EYD/lU3C";
      spf=pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) smtp.mailfrom="bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st";
      dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=simplywall.st

Return-Path: <bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st> Received: from o3738.e.p.simplywall.st (o3738.e.p.simplywall.st. [149.72.113.159])

       by mx.google.com with ESMTPS id n3-20020a0c9d43000000b0064d99904e01si343559qvf.32.2023.08.24.17.56.12
       for <davidmreinbold@gmail.com>
       (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

Received-SPF: pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) client-ip=149.72.113.159; Authentication-Results: mx.google.com;

      dkim=pass header.i=@p.simplywall.st header.s=s1 header.b=HRqPYBie;
      dkim=pass header.i=@sendgrid.info header.s=smtpapi header.b="EYD/lU3C";
      spf=pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) smtp.mailfrom="bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st";
      dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=simplywall.st

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=p.simplywall.st; h=content-type:from:mime-version:subject:reply-to:x-feedback-id:to:cc: content-type:from:subject:to; s=s1; bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=; b=HRqPYBie/mPWjCsLF6/FvSzFAutmI9I/AzXgA0PjlvOXE957ZB5N6uDO4UnLMfth+yJX MUXJrKoqtJnruLIwTdBFg17yq7YvlF2VYaYJ+f7sUvC18yIr1XbFWpwl/81JHISgLTJ2cO AQ0b13rq042yBMCzFrDTcj9XmJy9pdsX+CraR55V/ZRH7LHWgqEJV6w2QtpZ+aoLhQMxUE h72jMpB1g30490ut07VDB9+KRJAD+gJ8CNjO+fbZosDeR4yur52hhKEdyjWq9Nio+AEjZg nB2CjhgT9XLvn1fiJAEQ4csYSBs7jueF4VnDrL7vTosX7V0o1NuSwac/h5iVGcBg== DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendgrid.info; h=content-type:from:mime-version:subject:reply-to:x-feedback-id:to:cc: content-type:from:subject:to; s=smtpapi; bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=; b=EYD/lU3CLwwnKxAP7/bQhkw54ofCDd8kic7w80ii5GTS101uTXd36xo64HlYBqy40PEk zR3frmK/reUE3ymf1PFh4fr51ZxPy4JiH6kBnRu4ulfKCj5kMbaHUad4Ar34vPAloNMafH EzbKxAnq1TX8dtIYVMAbPjVuPBWr+9AeE= Received: by filterdrecv-b5c88f959-x6xv7 with SMTP id filterdrecv-b5c88f959-x6xv7-1-64E7FC2C-11

       2023-08-25 00:56:12.161906152 +0000 UTC m=+9162978.173324517

Received: from MjI3MzUzMzM (unknown) by geopod-ismtpd-16 (SG) with HTTP id FGELy1s1TzirOSx6CteOLg Fri, 25 Aug 2023 00:56:12.135 +0000 (UTC) Content-Type: multipart/alternative; boundary=f50473f2ea86807b43f5fdbfbc8d70f9abfc18e1e2912d7f71c6e54c1b6c Date: Fri, 25 Aug 2023 00:56:12 +0000 (UTC) From: Simply Wall St <no-reply@p.simplywall.st> Mime-Version: 1.0 Message-ID: <FGELy1s1TzirOSx6CteOLg@geopod-ismtpd-16> Subject: RRL: Full year 2023 earnings released: AU$0.032 loss per share (vs

AU$0.018 profit in FY 2022)

Reply-To: support@simplywallst.com X-Feedback-ID: 22735333:SG X-SG-EID:

=?us-ascii?Q?S5jQiLuyGSGQSKKpyDYbO3P8TonTegVFVpt6IdNLndY+jfmbScP8o5ERD0hQjC?=
=?us-ascii?Q?hH2voQFLDxiEEf5uG4wLmR7fGl871eANYd=2FxPCK?=
=?us-ascii?Q?4jeGQueSsQDvf5d6UO=2FYtP15zbUSLPGk2YNH3e2?=
=?us-ascii?Q?uQQBerAYlMCWsxus26e0hNI4p9E2Yd1348fs=2FkQ?=
=?us-ascii?Q?G2+UUOipyHYzFUQdfzaD9LhHs6V5XKyfHvBTVIb?=
=?us-ascii?Q?Map89HtISdRWN3033oUrEppjrmpi0gP=2FHj26DeR?=
=?us-ascii?Q?f1+hkFDwptxBXbfD4ZaRA=3D=3D?=

X-SG-ID:

=?us-ascii?Q?N2C25iY2uzGMFz6rgvQsb8raWjw0ZPf1VmjsCkspi=2FKvUYPFb2vwyNNeBc9bJi?=
=?us-ascii?Q?ChrDDHTJXz9xL1xMb61hXGlfxaW7sYB5nZLrOoB?=
=?us-ascii?Q?d8Oiuw9elewmy5xzJULZjTUQHMgiZpprJmbQgzm?=
=?us-ascii?Q?+Pcb3cSpSm5jSIa8M9JsFVXH8uahxpTdUmVRmA1?=
=?us-ascii?Q?lJpUZibf4lQzrwZdefHuHaHVH+RZG=2FNL9ElK2=2F9?=
=?us-ascii?Q?Q=2FvsZdIo4OEX0v=2Fwslxwd4OhZZYKSb8Bl2cAKlW?=
=?us-ascii?Q?SEXTOqd9It4OLsZiW2qrUk+OGEKB=2Fg5=2F4sR4Qx1?=
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To: davidmreinbold@gmail.com X-Entity-ID: nGlSpywtD76gfoez5CrTng== X-Antivirus: AVG (VPS 230824-0, 8/24/2023), Inbound message X-Antivirus-Status: Clean

--f50473f2ea86807b43f5fdbfbc8d70f9abfc18e1e2912d7f71c6e54c1b6c Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Mime-Version: 1.0

Solved Archived 5 170

Font changes to Times New Roman when writing messages

My default font is Calibri. However when writing messages the font often changes to Times New Roman. This happens especially after indenting a paragraph. It also often ha… (read more)

My default font is Calibri. However when writing messages the font often changes to Times New Roman. This happens especially after indenting a paragraph. It also often happens right from the start when replying to emails.

Solved Archived 13 317

work around to get lightning into the latest release

I just updated to the newest version and there is no Lightning app, not even one in the add-on tab. Do I have to revert to an earlier version to get Lightning back? Wha… (read more)

I just updated to the newest version and there is no Lightning app, not even one in the add-on tab.

Do I have to revert to an earlier version to get Lightning back? What version?

Win 10

Solved Archived 1 70

Diagnostic-Code: smtp;550 Rule imposed mailbox access for info@delangstraat.rabobank.nl refused: user invalid

This error comes immediately when sending the e-mail to Rabobank via Thunderbird. When sending the same mail via Webmail KPN, things are going well. The problem is theref… (read more)

This error comes immediately when sending the e-mail to Rabobank via Thunderbird. When sending the same mail via Webmail KPN, things are going well. The problem is therefore NOT at Rabobank, but at some institution of my own Thunderbird. Is there perhaps someone who knows something more about this and could help me?

Solved Archived 5 139

Get strange page when attempting to disp[lay email from Search

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attac… (read more)

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attached screen capture). What is this? I just want to see the email I've chosen from among the search results list.

Locked Archived 4 160

Thunderbird constantly switches from Body Text to Paragraph

When I compose an email, *every time* I press Enter, the damn thing switches my Body Text to Paragraph. It used to happen to replies, but it could be manually set and it … (read more)

When I compose an email, *every time* I press Enter, the damn thing switches my Body Text to Paragraph. It used to happen to replies, but it could be manually set and it would stay. Since the update this morning, it's working like crap. What can I do besides rolling back a version?

Solved Archived 4 139

since latest update, thunderbird keeps hanging

Hi, since receiving the latest update, my Thunderbird keeps hanging and becoming unresponsive. Sometimes I can wait and it will then become responsive again, but shortly… (read more)

Hi, since receiving the latest update, my Thunderbird keeps hanging and becoming unresponsive. Sometimes I can wait and it will then become responsive again, but shortly thereafter goes back into unresponsive mode. I did not have this problem before the latest upgrade. I know where to find previous versions of the software but not how to enact a rollback. Help greatly appreciated! Thank you

Solved Archived 2 110