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  • Archived

Firefox Fullpage Translation

Hello, How can I switch of the annoying new Firefox Fullpage Translations? It intrusively ask me each time a browse a new page. I do not need it nor do not want it. I ca… (read more)

Hello,

How can I switch of the annoying new Firefox Fullpage Translations? It intrusively ask me each time a browse a new page. I do not need it nor do not want it. I cannot find a way to switch it off.... Mant thanks for your help. Christian

Asked by christian.haltern 7 months ago

Last reply by cor-el 5 months ago

  • Archived

firefox account pass

i forgot my password and I don't want to lose my data when I change my password. This would have been fine for me if I hadn't accidentally deleted the entire Roaming fol… (read more)

i forgot my password and I don't want to lose my data when I change my password. This would have been fine for me if I hadn't accidentally deleted the entire Roaming folder with the history cache and extensions, but what happened was this. Is there any way I can get the password without losing all the data?

Asked by Вестерн Диджитал 7 months ago

Last reply by cor-el 7 months ago

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Firefox account forever sends email to DELETED email address!

Steps to reproduce: 1. Create a Firefox account with email1. 2. Add a secondary email2. 3. Make email2 primary. 4. Delete email1. Expected behavior: no trace of email1. … (read more)

Steps to reproduce: 1. Create a Firefox account with email1. 2. Add a secondary email2. 3. Make email2 primary. 4. Delete email1.

Expected behavior: no trace of email1.

Actual behavior: when you try to log on to firefox account with email1, it remembers this, and says to enter the primary email to log in. a la https://support.mozilla.org/en-US/questions/1388872

When firefox emails me that firefox accounts are becoming mozilla accounts, they email the DELETED email1! This is incredibly frustrating!

Asked by pontaf 7 months ago

Last reply by pontaf 7 months ago

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Pop up on YouTube..."Ad blockers not allowed on YouTube"

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much! … (read more)

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much!

Asked by evanddessasauiii 7 months ago

Last reply by zeroknight 7 months ago

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WidevineCdm plugin

This plugin crashes on Firefox only after last update. It was fine prior to the 10.16.23 update. Ive tried turning off and back on, clearing cache and cookies and nothing… (read more)

This plugin crashes on Firefox only after last update. It was fine prior to the 10.16.23 update. Ive tried turning off and back on, clearing cache and cookies and nothing helps. Is anyone else having this issue?

Asked by Lauren Daniels 7 months ago

Last reply by cor-el 7 months ago

  • Archived

chat corrupted

My chat sends garbage. Here I type 'test' to my son. Here is what my chat shows after I press RTN: 2255821536##7637873208AQL/23VRnm9YyO/TaA1HjcHgyffG3PWzb1qU7wbh6N/XZXp1… (read more)

My chat sends garbage. Here I type 'test' to my son. Here is what my chat shows after I press RTN:

2255821536##7637873208AQL/23VRnm9YyO/TaA1HjcHgyffG3PWzb1qU7wbh6N/XZXp1wqd5roGoLrrc92GowtY2Rwkb2255821536##7637873208

Asked by peterlemer 8 months ago

Last reply by cor-el 8 months ago

  • Solved
  • Archived

userChrome.css not working

System Info: 1. Windows 10 Home 22H2 (as of writing) 2. Firefox 118.0.2 (as of writing) I'm trying to make the simple change of moving the location of the 'find in page'… (read more)

System Info: 1. Windows 10 Home 22H2 (as of writing) 2. Firefox 118.0.2 (as of writing)

I'm trying to make the simple change of moving the location of the 'find in page' bar from the bottom to the top and I recently discovered that using userChrome.css was the way to do it. I followed this tutorial in the following link, https://www.userchrome.org/how-create-userchrome-css.html, making sure to put the "chrome" folder in the right location C:\Users\myName\AppData\Roaming\Mozilla\Firefox\Profiles\sfytm5xk.default-release, switching the toolkit.legacyUserProfileCustomizations.stylesheets to true, entering the code snippet into the userChrome.css using VSCode, and restarting the browser for the changes to take effect.

After the first restart, I found that the 'find in page' bar was still at the bottom and nothing had changed. I restarted the browser about 10 more times and nothing changed still. I looked through the Mozilla Support forums, r/FirefoxCSS and r/Firefox subreddits for an answer and came across a few posts with similar problems, tried their recommended solutions such as downloading the userChrome.css file from the website tutorial, double-checking that File Explorer would show file extensions when creating or renaming files, or even restarting my computer and yet none have worked.

I have no idea what's wrong so feel free to share what you think the problem might be and possible solutions in the replies.

Asked by simonaghedo 7 months ago

Answered by cor-el 7 months ago

  • Archived

Lost saved passwords

Hello, I have been using FF on my laptop without any account (as i never needed to sync on other devies). Two days back, I have created a FF account so I can sync my cr… (read more)

Hello,


I have been using FF on my laptop without any account (as i never needed to sync on other devies). Two days back, I have created a FF account so I can sync my credentials/history on another laptop. Since then my passwords are not loading and I have gone through lots of articles and tried all options. I have only one default profile and I can see the History and Bookmarks but lost passwords. The logins.json has only entries since I created the FF account. Please help me how to recover passwords? Many thaks in advance..

Asked by kishor5151 7 months ago

Last reply by kishor5151 7 months ago

  • Archived

Mozilla product for replacement of Dell Support Assist

Greetings~ I have Dell SupportAssist that I use to cleanup my Dell Inspiron 3793. It is about to expire, and I would like to know if there is a Mozilla Firefox product … (read more)

Greetings~

I have Dell SupportAssist that I use to cleanup my Dell Inspiron 3793. It is about to expire, and I would like to know if there is a Mozilla Firefox product to replace it.

Thank you.

Mick

Asked by mickonmount 7 months ago

Last reply by James 7 months ago

  • Solved
  • Archived

Firefox (118) does not play certain audio files

I have found that Firefox does not play some audio files, for instance on Wikipedia and WaniKani, such as the audio on https://en.wikipedia.org/wiki/Erhu and https://www.… (read more)

I have found that Firefox does not play some audio files, for instance on Wikipedia and WaniKani, such as the audio on https://en.wikipedia.org/wiki/Erhu and https://www.wanikani.com/vocabulary/%E9%9F%B3. When inspecting network activity I can see that an attempt is made to load the audio on Wikipedia, but it does not play. On WaniKani however, no attempt is made. (WaniKani uses .webm for sound, maybe that has something to do with it?) The problem appeared after the update to Firefox 118 and persists in private browsing and troubleshooting mode, but does not occur in GNOME Web.

Asked by Kaj 7 months ago

Answered by Kaj 6 months ago

  • Archived

FireFox Becomes Unresponsive When Chrome Is Open

I have started to have this problem where if I have opened Chrome Browser and have FireFox open at the same time FireFox becomes unresponsive and just sits there 'loading… (read more)

I have started to have this problem where if I have opened Chrome Browser and have FireFox open at the same time FireFox becomes unresponsive and just sits there 'loading' the pages of whatever site I am trying to view. This only happens when I open Chrome. FireFox hasn't become unresponsive like the system resources are being used up and like it has frozen but it is just all of the tabs I want to view have the dot flipping back and forth trying to load the websites. My only way to fix this is to reboot my PC and open FireFox but not open Chrome at all and then FireFox works fine and loads everything quickly as expected but as soon as I open Chrome (which works fine even if FireFox is open) this issue starts. It doesn't fix it is I completed force close Chrome either and it will only work again if I reboot the PC. This has only just started happening over the past few days though so I am wondering if some sort of updat has occurred which has broken things as previously I could use both broswers no problem.

Asked by Foxy 7 months ago

Last reply by Foxy 7 months ago

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My Browser Keeps Getting Reset

I'm using my Firefox with Custom CSS with toolkit.legacy thing enabled. I'm using Firefox for my everything and I love it. But It keeps break my current profile then star… (read more)

I'm using my Firefox with Custom CSS with toolkit.legacy thing enabled. I'm using Firefox for my everything and I love it. But It keeps break my current profile then starts a new profile that everything has been reset. It keeps break my profile and starts a new profile. I lose everything... It's enough for me. I could not find any solution for it. If It's not fixed, I'll stop using this beautiful browser :'(

Asked by Z 7 months ago

Last reply by James 7 months ago

  • Solved
  • Archived

Delete an account with a lot of personal infomation on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (read more)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Asked by viettu.vohoang 7 months ago

Answered by James 7 months ago

  • Solved
  • Archived

Problem Composing New Email--Yahoo Mail in Firefox Browser

I use Yahoo mail from my Firefox browser (mail.yahoo.com). Today Firefox won't let me begin a new email. I click the "compose" button, which should open a new blank ema… (read more)

I use Yahoo mail from my Firefox browser (mail.yahoo.com). Today Firefox won't let me begin a new email. I click the "compose" button, which should open a new blank email, but nothing happens. I tried in Safari and I can do it there. Please advise and thanks for your help.

Asked by jimhyden 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

"Trust This Device" not working on FF

When I sign in to a website I check the box saying 'remember this computer' but FF doesn't seem to allow this. I have to go thru the security login every single time, lik… (read more)

When I sign in to a website I check the box saying 'remember this computer' but FF doesn't seem to allow this. I have to go thru the security login every single time, like when signing in to a google account. It works on Chrome but not FF.

This may be related: sometimes the page displayed on FF doesn't function as it should. Example: I was using Quickbooks online and when I clicked the HELP button nothing happened. I thought it was an Intuit problem until I used Chrome and found the HELP button worked.

thanks

Asked by tkaufman1 7 months ago

Answered by cor-el 7 months ago

  • Archived

can't log in after changing password

hi, i recently changed my firefox sync password and primary email. no problems here. everything went smoothly. then went away on a little holiday. when i got back, the b… (read more)

hi,

i recently changed my firefox sync password and primary email. no problems here. everything went smoothly. then went away on a little holiday. when i got back, the browser didn't accept my password. thinking 6 days of sun and heat must've melted down my memory cells, i reset it. unproblematic process. received email notifications about the update. but the same thing happened again. i very slowly and carefully typed the password several times, copy&pasted it, just in case, then reset it once more, just in case. then restarted firefox. then deleted and downloaded it again. still doesn't work.

i can log into mozilla acounts with the new password, so the issue with the browser.

please help! i have years of stuff saved on that account - it would be really tragic to lose it.

thank you already.

(also, i don't have 2FA set-up)

Asked by ninika 7 months ago

Last reply by ninika 6 months ago

  • Solved
  • Archived

Youtube playlist videos won't play continuously after 2-3 video

Hello, everyone. 4-5 days ago, I've noticed weird YouTube playlist behavior. When I start playlist and switch to a different tab (or minimize browser) first video will … (read more)

Hello, everyone.

4-5 days ago, I've noticed weird YouTube playlist behavior. When I start playlist and switch to a different tab (or minimize browser) first video will play normally and it will autoplay the next one. But after finishing playing 2d video (3d in some cases) video will just stop at the end of playbar and not autoplay the next one in playlist. Playlist for example: https://www.youtube.com/watch?v=giUY_pEKTzY&list=OLAK5uy_nKmglmCCbx14WeFyH8e7YGYcL5skYwnp0&index=1

It's rather easy to replicate, I can record desktop video if needed.

Expected behavior: I can start YouTube playlist playing and switch to a different tab or minimize browser and playlist will only stop after playing last video in said playlist (unless "Loop playlist" option is enabled).

What I've tried to do so far: 1) Googling: I only was able to find old thread and the culprit was extension: https://support.mozilla.org/en-US/questions/952608 2) Disabling Extensions and confirming issue in Troubleshoot Mode: Did not help 3) Clear cache & cookies for YouTube: Did not help 4) "Allow Audio and Video" autoplay for YouTube: Did not help 5) Confirming issue in another browser: Works as intended in Opera 6) Checking about:config: I'm not that savvy with Firefox config to understand what may cause an issue. Tried to change media.block-autoplay-until-in-foreground to False. Did not help, rolled it back to True.

What I have noticed: 1) Firefox recent update: 118.0.2 October 10, 2023: Correlates when I started experiencing this issue. 2) YouTube playlists plays next video continuously just fine if I don't minimize browser or switch to a different tab. 3) There is a Firefox extension that does exactly what I don't want in my experience: https://addons.mozilla.org/en-US/firefox/addon/no-playlist-autoplay-for-yt/ I installed it just to check. And yes, it does what expected and it is similar to what I'm experiencing. Although it stops playlist after finishing first video, my issues go into the affect after playing first video. (Deleted it after testing)

Before posting I've tried a few different things and here where things gets extremely weird: 1) It works just fine in Firefox if I log out from my YouTube account: (Incognito/Main tab) Do not work if I'm logged in, even in Incognito. However... 2) It works just fine in Opera if I'm logged in my YouTube account. 3) It works just fine if I open playlist in mini-player. (Current workaround)

After all that weirdness I attempted to Clear cache & cookies for YouTube and it did not help once again.

P.S. Yes, I use YouTube as a music player. :)

Asked by ArgulKit 7 months ago

Answered by ArgulKit 6 months ago

  • Archived

Firefox browser freeze

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has … (read more)

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

Asked by tonyvintner 7 months ago

Last reply by zeroknight 6 months ago