• Archived

"Unlock Firefox" poping up instead of autofill passwords. How to disable?

When logging in to any app or website, instead of my saved log in info(username, password) popping up or being auto-filled, I get a button that says "Unlock Firefox." Tap… (read more)

When logging in to any app or website, instead of my saved log in info(username, password) popping up or being auto-filled, I get a button that says "Unlock Firefox." Tapping or holding the button does nothing. How do I disable this "feature?"

Asked by butlerjonas 10 months ago

Last reply by Paul 9 months ago

  • Archived

Fast Access to Password

I use the Firefox password manager build into the Web browser app on android. Sometimes the autofill doesn't work on some apps/webservices so I need to manually copy the… (read more)

I use the Firefox password manager build into the Web browser app on android.

Sometimes the autofill doesn't work on some apps/webservices so I need to manually copy the password across.

Since you stopped supporting lockwise, this is a massive pain, I need to click through many menus, and once I change screen the vault locks again meaning it's very cumbersome to copy a username and password.

Is there a shortcut to access the password vault directly? Is it possible to add a widget that launches straight into the vault in the browser?

Asked by Josh Warren 9 months ago

Last reply by Paul 9 months ago

  • Archived

Unable to autofill username and password for certain websites in Firefox Android since version 110

Starting by Firefox Android version 110, the autofill for username and password didn't work for certain websites (in my case, it's: http://e-learning.stmi.ac.id/auth/log… (read more)

Starting by Firefox Android version 110, the autofill for username and password didn't work for certain websites (in my case, it's: http://e-learning.stmi.ac.id/auth/login). The option to choose username is there, but after clicking one of the username, it fails to fill in the login form.

Other websites with that same domain name (any.stmi.ac.id) also didn't work.

In desktop Firefox, the autofill works just fine for websites from that domain.

Please kindly help. Thank you

Asked by qpotez 1 year ago

Last reply by Paul 9 months ago

  • Archived

Sync stored credentials are not entered on pages

Hello everybody. Been running Sync from day one and yesterday on my android firefox for some reason, even though I was offered the chance to enter my stored credentials … (read more)

Hello everybody.

Been running Sync from day one and yesterday on my android firefox for some reason, even though I was offered the chance to enter my stored credentials while logging in, nothing happened when I selected them: neither account name nor login was filled in. Tried different sites for which I've stored credentials, with the same result.

Closing and reopening firefox and even rebooting my phone did not help. I've deleted the app's cache as well, no change. Anyone noticed something similar?

Running 110.0.1 with only ublock origin as an extension, nothing else. Mobile is a Oneplus 6m running Android 11.

Asked by Michail Pappas 1 year ago

Last reply by Michail Pappas 1 year ago

  • Archived

Account and password fields lose focus on some sites

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to th… (read more)

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to the URL, click the account name field, then the suggested logins (not sure what the exact English header says, since my settings are in Swedish), and it sort of quickly flicker and then the saved accounts and passwords comes up, but by then the field has lost its focus.

Asked by pepeu 1 year ago

Last reply by Paul 9 months ago

  • Archived

autofill stopped working

Autofill stopped working on Android. I try to tick on and off both the boxes for autofill in settings. It has absolutely no effect on how the browser works. When I go to … (read more)

Autofill stopped working on Android. I try to tick on and off both the boxes for autofill in settings. It has absolutely no effect on how the browser works. When I go to a website I want to log in to, it shows suggested logins at the bottom. I can click on a selected saved user but nothing ever happens, not a single field is filled. When I turn off the autofill triggers in settings suprisingly autofill menu is still displayed on any page. Reinstalling did not work. Please help me. I was enjoying this browser but its a dealbreaker for me. My phone is Xiaomi Mi note pro 10 but I doubt it makes a difference

Asked by artur.supernak 1 year ago

Last reply by Paul 9 months ago

  • Archived

Autofill on Firefox for Android stopped working since two weeks

Since a couple of weeks my autofill for passwords stored in Firefox mobile stopped working. See in the image for my Android version. The version of my Firefox for Andro… (read more)

Since a couple of weeks my autofill for passwords stored in Firefox mobile stopped working. See in the image for my Android version.

The version of my Firefox for Android app is 110.1.0

I noticed it mostly for this website, but witness it on other websites too: https://inhuur-ns-com.force.com/vms/s/login/?language=en_US

Screen recording: https://photos.app.goo.gl/brvbdXEVVwQBWXDR6

To be clear, I don't use firefox as my password manager for other apps. I just want the passwords stored by firefox for logins to work on websites I visit with firefox.

Regards,

Leon

Asked by Leejjon 1 year ago

Last reply by Paul 9 months ago

  • Archived

Report of password saving issue on Firefox mobile browser

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like… (read more)

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like "https://adsl.tci.ir/panel/" that have stored passwords, the password field appears empty after selecting the saved password.

I have tried clearing my cache and disabling any add-ons, but the issue persists. I would greatly appreciate any assistance or guidance you can provide to resolve this issue.

Thank you for your time and attention.

Best regards,

Asked by MoshiR 1 year ago

Last reply by Paul 9 months ago

  • Archived

suggested logins

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to wo… (read more)

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to work,i think with some update,it doesn't work anymore.i cleared the cache,i cleared everything except the cookies,it still doesn't work

Asked by spyrskal 1 year ago

Last reply by Paul 9 months ago

  • Archived

auto login

hi. recently on firefox android when i choose my desired login accounts on websites, after i tap on them, nothing will happen and i should fill them manually. i have my a… (read more)

hi. recently on firefox android when i choose my desired login accounts on websites, after i tap on them, nothing will happen and i should fill them manually. i have my account sync for a long time a it is just happening recently. how can i fix it. thank you in advance

Asked by amirhossin.s2013 1 year ago

Last reply by Paul 9 months ago

  • Archived

saved passwords

When entering a login in a other app, which I have saved in Firefox, I will see the "Unlock Firefox" button appear in my keyboard, with an icon for the fingerprint sensor… (read more)

When entering a login in a other app, which I have saved in Firefox, I will see the "Unlock Firefox" button appear in my keyboard, with an icon for the fingerprint sensor which is my primary screen lock, but clicking it does nothing. Sometimes this corrects itself for a while and at random times comes back. I have found other users in the Help section having this problem but have found no solution or setting that causes it.

Asked by PJW 1 year ago

Last reply by Paul 9 months ago

  • Archived

Android Firefox not auto filling out user name and passwords

Android Firefox not auto filling out user name and passwords So Firefox will offer suggested logins and passwords but Won't Auto fill no matter what Setting are,,I've uni… (read more)

Android Firefox not auto filling out user name and passwords So Firefox will offer suggested logins and passwords but Won't Auto fill no matter what Setting are,,I've uninstalled,resigned in,it just won't auto fill logins,,I've used it for years and have loads of site that need filling,,can any one suggest anything

Asked by shawnswatson 1 year ago

Last reply by Paul 9 months ago

  • Archived

"Suggested logins" doesn't work anymore

Hi, since a few days many logon sites were not filled with selected entries from "Suggested logins". Is this a known bug or does anybody else have the same problem? It … (read more)

Hi,

since a few days many logon sites were not filled with selected entries from "Suggested logins". Is this a known bug or does anybody else have the same problem?

It occured on Firefox 111.1.0 (maybe earlier) but also on current nightly 113.0a1 .

Any idea?

Regards

Thomas

Asked by t.mueller71 1 year ago

Last reply by Paul 9 months ago

  • Archived

Some websites are not taking data from password autofill

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register Please take care … (read more)

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register

Please take care

Asked by Iffat Ahmed 8 months ago

Last reply by Dropa 8 months ago

  • Locked
  • Archived

does Firefox browser support OTPs codes verification codes and help to sign into apps

I'm having trouble with all Codes OTPs for reseting passwords and username information that should be stored online by using your service can you HELP ME PLEASE

Asked by ANNA HELENA 10 months ago

Last reply by Paul 10 months ago

  • Archived

Firefox forgets logins since iOS 16.

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347 There were comments made on the Github, but so far, no updates… (read more)

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347

There were comments made on the Github, but so far, no updates. https://github.com/mozilla-mobile/firefox-ios/issues/12740

Asked by Laurens 1 year ago

Last reply by Paul 1 year ago

Using AutoFill Firefox Passwords

I am trying to sign into a website using a username and password. I am using an iPad Pro. When I touch in the username field, I get a popup at the bottom of my screen rea… (read more)

I am trying to sign into a website using a username and password. I am using an iPad Pro. When I touch in the username field, I get a popup at the bottom of my screen reading " for xxxx.xxx.edu -- Firefox [username] I touch that and get a message from Firefox saying: "To use the AutoFill feature for Firefox, you must have a device passcode enabled. The issue is I DO have a device passcode enabled. I don't know why Firefox is giving me this message and at that point, all I can to is cancel and return to the website login screen. Any suggestions or help? Thanks much!

Asked by tigerdg 2 months ago

Mozilla password function no longer identifies Capital One login page.

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, … (read more)

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, when I go to log into my Capital One app on iOS, the password function with Firefox on my iOS keyboard would automatically identify the Capital One login page through the app, and suggest my Capital One password accordingly.

Nowadays, after whichever update it was, now I have to type Capital One into the search bar for the password function. The password page also doesn't come up on dark mode, even though it did in the past, and my system settings are set to have everything in dark mode. Therefore, I'm wondering if it is user error or some thing that needs to be fixed on the back end.

Uninstalled and reinstalled both the Capital One and the Firefox app, as well as restarting my phone (iPhone 13). Nothing has changed. Thanks for your help.

Asked by hanque 1 month ago