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use of Thunderbird with a Yahoo email account

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up? … (read more)

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Asked by jauerbach855 3 weeks ago

Last reply by christ1 2 weeks ago

  • Solved

K-9 Mail - IMPORT SETTINGS

I wish to try K-9 Mail on my Android - eventually I want Thunderbird. When I start K-9 it offers me "IMPORT SETTINGS" and then says CHOOSE FILE. What file(s) do I need … (read more)

I wish to try K-9 Mail on my Android - eventually I want Thunderbird. When I start K-9 it offers me "IMPORT SETTINGS" and then says CHOOSE FILE. What file(s) do I need to bring over from my Thunderbird profile to get 1. the address book(s) and 2. the email account data?

Asked by Andrew Hunt 3 months ago

Answered by Andrew Hunt 3 months ago

  • Solved

Firefox is not checking for updates and will not auto-update

For the past week, my browser does not auto-update. I have to download the update and re-download the browser. I went into the settings and found the update section and … (read more)

For the past week, my browser does not auto-update. I have to download the update and re-download the browser.

I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off.

This is in my personal laptop, where I am the only and admin profile.

My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.

Asked by Charitea “profaniTea” Fox 2 weeks ago

Answered by James 2 weeks ago

  • Solved

Current Thunderbird Version

According to Help>About Thubderbird the current version is 115. But searches in my browser tells me the latest version is 105. Am I not searching deep enough? Thanks… (read more)

According to Help>About Thubderbird the current version is 115. But searches in my browser tells me the latest version is 105.

Am I not searching deep enough?

Thanks, James

Asked by JamesJ 1 week ago

Answered by christ1 1 week ago

email from yahoo

Need to set up Thunderbird to receive emails from yahoo. Cox is transitioning emails to yahoo presently have two addresses : cliven@cox.net and daciaandclive@cox.net… (read more)

Need to set up Thunderbird to receive emails from yahoo. Cox is transitioning emails to yahoo presently have two addresses : cliven@cox.net and daciaandclive@cox.net

Asked by cliven3 1 month ago

Last reply by billb1111 2 weeks ago

  • Solved

Firefox Move from ESR to 124

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the… (read more)

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the ESR version. How do I ensure new version has all log in, contacts and history?

Asked by tonytraf 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Messages not automatically downloading, after migrated thunderbird to new laptop

Hello, I have migrated my thunderbird onto a new windows system but I now get not automatic download of messages, the only messages I might get is if I close down Thunder… (read more)

Hello, I have migrated my thunderbird onto a new windows system but I now get not automatic download of messages, the only messages I might get is if I close down Thunderbird and reopen. Get messages does not do anything - not even sure its attempting to communicate with server .

Is there anything I can do or change ? I have literally spent almost trying various things and I am the point of giving up and trying a completely different email client. There should be a seamless migration method but it appears there is not.

Asked by m47samson 1 month ago

Last reply by david 1 month ago

Error: Import Failed Unexpectedly

Sadly, my old Windows 10 PC crashed, and I'm migrating to a new computer. I have a backup of the old default profile folder (9k7faw1z.default), but not of the entire Pro… (read more)

Sadly, my old Windows 10 PC crashed, and I'm migrating to a new computer. I have a backup of the old default profile folder (9k7faw1z.default), but not of the entire Profiles folder. I have tried to import this old default profile using the import function in my new Thunderbird install on my new Windows 11 computer.

Alas, I get the error message "Import failed unexpectedly; more information may be available in the Error Console." I looked in the error console, and it's empty.

Is there a better way to import my old data from my old default profile folder? It's 3GB of valuable data and I'll be in a pickle if I can't access it.

Thanks very much.

Asked by LN899 3 weeks ago

Last reply by Matt 3 weeks ago

Failed to check for update

Help -> About "Failed to check for updates." This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). Th… (read more)

Help -> About "Failed to check for updates."

This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). The problem persists. What is going on, and how do I fix it? Thanks

Asked by Bryan 2 weeks ago

Last reply by Paul 2 minutes ago

Setting up existing account on Yahoo Mail Servers

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in … (read more)

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in the e-mail address -- e.g., 'myusername@cox.net' -- to make the transition to Yahoo Mail seamless for all correspondence. The new Yahoo Mail username also now includes the '@cox.net' referent -- e.g., the former 'myusername' under Cox is now 'myusername@cox.net' under Yahoo. The transfer was successful, and e-mail send & receive functions for all of my old Cox accounts now work on the Yahoo Mail servers -- but ONLY in Yahoo's webmail.

in order to get Thunderbird to recognize my existing accounts under the new Yahoo regime, I went to 'Set Up Another Account > Email' and entered the required information, as illustrated in the attached screenshots. (See attachments 01 & 02.) The Set Up procedure initially found the old Cox server settings, apparently from Mozilla's archived data for the account. I Then performed a manual configuration, and, as indicated in the attached screenshots, the Set Up procedure also successfully found the new Yahoo Mail servers. Success, right?

Wrong! When I restarted Thunderbird, the new Yahoo Mail server settings were in place, but the username had not been updated -- it lacked the '@cox.net' suffix. After manually amending the username and again restarting, the new server settings and amended username were in place, but connection to the Yahoo servers failed repeatedly. (See attachment 03.) A second round of the 'Set Up Another Account > Email' procedure revealed that the archival Mozilla data had not been updated -- it still pointed to the old cox.net settings -- and a second manual configuration led to the same results as the first: Thunderbird failed to connect to my account on the Yahoo Mail servers.

I then looked for a way to completely remove the existing account from Thunderbird, and then to create a new account from scratch for the existing account on Yahoo Mail. I consulted Thunderbird online support advice [ref. 'Close My Account - https://support.mozilla.org/en-US/questions/1395523 ]:

"If you created a mail account in Thunderbird for a particular email address to download emails from server then you can easily remove it ( Menu icon > Account Settings -- Select name of account in Left Pane -- Click on 'Account Actions' -- Select :'Remove Account'. -- Restart Thunderbird. ),"

However, I could find no 'Remove Account' selection anywhere in the version of Thunderbird that I am using (ver. 115.9.0 - 64-bit)!

Please explain what I must do:

   1. to make an existing Thunderbird account originally set up for an old '@cox.net' address hosted on Cox servers now connect to a new '@cox.net' address hosted on Yahoo Mail servers; 

or, alternatively,

   2. to remove all traces of an existing Thunderbird account originally set up for an old '@cox.net' address once hosted on Cox servers, and then to set up a new Thunderbird account for the same '@cox.net' address now hosted on Yahoo Mail servers.

___________________

Asked by NotFromHere 1 week ago

Last reply by Matt 1 week ago

Cox / yahoo - User Name keeps changing. The fix I read does not work for me in 2024. Please, please help.

""Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh - Mine keeps chang… (read more)

""Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh - Mine keeps changing the user name to the last name I put into any of my 6 accounts. The only way it will send mail is if the correct user name is in the correct account (obviously). Why is it changing constantly? click OK""

I've read the "fixes" from 2023 and they do not work for me. I tried changing the DESCRIPTION to blank, didn't work. Changed them to the corresponding e-mail for the account. Didn't work. Changed it to "SMTP" with the corresponding e-mail. Didn't work.

It keeps changing the last one I edit to the one I edited before it. It's driving me crazy. Won't send mail unless the User Name is correct (obv.)

Whole mess started when forced to switch from Cox to Yahoo recently. Seems to be working other than TB changing the name as soon as I type in the next one in the next email address and then it not working until I change the User Name back to the proper e-mail address of the 6 accounts.

Asked by ceeveekay 6 days ago

Last reply by david 2 days ago

Cox moving email services to Yahoo

As of today Cox is moving all email services to Yahoo. I have been using Thunderbird for Cox.net email. I have about 40 existing folders under cox.net. Yahoo now has Cox.… (read more)

As of today Cox is moving all email services to Yahoo. I have been using Thunderbird for Cox.net email. I have about 40 existing folders under cox.net. Yahoo now has Cox.net and is providing my new emails so I still have the same email address and can access it through webmail. What is the best way to transition this from the old Cox cox.net to the new Yahoo cox.net on Thunderbird and keep all existing folders? Thank You

Asked by thessick 5 days ago

Last reply by Bogomil Shopov - Бого 5 days ago

Having trouble installing 115

When installing 115, I get to a page that says "Just one more step! Finish installing, and start enjoying Thunderbird." But there is no "Finish" or similar button. What… (read more)

When installing 115, I get to a page that says "Just one more step! Finish installing, and start enjoying Thunderbird." But there is no "Finish" or similar button. What do I do?

Asked by James Brink 4 months ago

Last reply by MU 4 months ago

  • Solved

Linux build for aarch64 platform

Hello, please is there any chance to add Firefox download for Linux and aarch64 platform to the download list? The attached image shows that you currently offer a binary … (read more)

Hello, please is there any chance to add Firefox download for Linux and aarch64 platform to the download list? The attached image shows that you currently offer a binary package for the aarch64 platform only for Windows. Thank you.

Asked by Jaromír Velbloudovič 3 months ago

Answered by zeroknight 3 months ago

Thunderbird Import from Seamonkey

The Import from seamonkey does not work, it doesn't do anything, select it and the continue button does nothing when clicked. Everything I have is in Seamonkey Mail (2.5… (read more)

The Import from seamonkey does not work, it doesn't do anything, select it and the continue button does nothing when clicked.

Everything I have is in Seamonkey Mail (2.53.18.1) and I am trying to get them out. all I want is all my mail folders, don't care about the rest of the settings, all contacts are in my gmail , it's just all the mail folders

You cannot see from the screen shot but clicking the button does totally nothing, all the seamonkey folders are name & name.msf

Thanks in advance

Shaun

Asked by mrhamster99 2 months ago

Last reply by david 2 months ago

  • Archived

WHAT FREE OFFICE SUITES PROGRAM WORKS BEST WITH MOZILLA FIREFOX?

I DL'd LibreOffice. I went to Writer to create a master grocery shopping list. I figured I'd use a Table. It asked me if I wanted to Create a Database. I figured yeah, I'… (read more)

I DL'd LibreOffice. I went to Writer to create a master grocery shopping list. I figured I'd use a Table. It asked me if I wanted to Create a Database. I figured yeah, I'm going to probably create all kinds of grocery shopping lists. Per store. Per item. I want to cross reference items to compare. Perhaps keep records of store price and best sale price with date of sale. I don't know what is possible yet. Anyway, to create a LIbreWriter Database it errored that I needed to install a JAVA JRE. Java says FF doesn't support it.

It linked to Oracle whereby I could not find a comparable DL to JRE.

Support.mozilla seems to have been saying do it offline with a bunch of complicated workarounds.

I just want to do something simple to fix this. I have to do a complicated update for Win7 to 8 or 10, then to 11 and have been preparing backups on my 2TB HP with an already partitioned hard drive so I don't have time to mess around (plus medical issues make it difficult to do most days. I mention this because perhaps Win11 will factor into your reply.

What's the best thing to do? DL a specific/different Office Style Suite to work with FF? If so which? What's the safest way to go? Thank you for your advise.

Asked by islander1 2 years ago

Last reply by James 2 years ago

  • Archived

Data recovery from Windows 7 to Windows 11.

The Motherboard on my Windows 7 gave up, however the SSD that it was on is still working properly. I have seen it on an alternative Windows 7 computer. I specifically w… (read more)

The Motherboard on my Windows 7 gave up, however the SSD that it was on is still working properly.

I have seen it on an alternative Windows 7 computer.

I specifically wish to recover the the Bookmarks that is on the Mozilla Firefox browser, and also all of my emails on Mozilla Thunderbird.

I would be most grateful, if someone can please tell me how this can be done?

Asked by Suksan 2 years ago

Last reply by Suksan 2 years ago