All Products Support Forum

When I am typing in a search request in google, the type disappears frequently and I cannot even correct it because the whole line disappears. I thought this was happening when I misspelled a word but it seems to happen in other situations also. This is very annoying.

Hi everyone, My android device has been thouroughly hacked, reconfigured and I was put under administration while the hijacking of my accounts took place. I have tried to sign up with one of my 3 outlook email addresses and none of them will work. I get to the part of sign up that says we've sent an email to the address I provided. I go to that inbox and there's an immediately received mail which doesn't allow for me to verify my email with the code. It just goes straight to an account. Where can I find out who's signed in where on which account and how do I find and unlink the devices being used to hack me so violently. Any advice would be great thanks so much guys

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. Or answers my exact question.

I have one desktop install of firefox and I have two android ones. I have all three synced to one firefox account, so it's easy to grab links I saved while wiki diving on something. While this works perfectly for the desktop side of things, the mobile side is where the issue arises.

Currently all my bookmarks from both mobile firefox accounts are merged into one long set, regardless of device. While the desktop ones have their own folder. Is there a way to keep the bookmarks from each device in their own separate folder? Like say instead of having one big mobile bookmarks folder, having one named DeviceX, and the other DeviceY?

It's still semi functional on desktop where I have more screen real estate and have to deliberately go to the mobile bookmarks folder, but on the phones it can be confusing when a set of bookmarks from device 1 mixes randomly into those of device 2. As it can become a lot harder to keep track of things.

Now I know one can turn off syncing of bookmarks. This is not what I'm looking for as I do still want to be able to share them between all three devices. Just have them more organised.

I also know one can make different accounts for say work or personal, but again I want them all to sync, just not mix them into one list.

So in short is there a way to be able to have two android devices into a threeway sync and keep the bookmarks separate? Or is my only option the round abound way of making subfolders and hope I remember to save in those?

Thanks either way.

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

Specs: Android 13 Pixel 5 with latest version of Firefox installed.

Issue: This problem has existed for months for me.

audio stutters or more so swiftly cuts in and out.

Sometimes the video itself stutters/lags.

Taping the full screen icon puts the app in the background. Upon reopening it, the entire app looks like it's hanging off the side of the screen.

Example attached.

So my last thread on this was archived without anyone giving me a reason or answering my question.

I have had issues with the website Archive of Our Own since last November, when I tried to change the site skin and permanently changed the default font of that site to something called Lucida Sans Unicode, when it's apparently meant to be Lucida Grande.

This much I was able to work out via my previous thread, but when I asked for that last bit of help, nobody answered and my thread was instead archived.

I don't know how to change a font on a specific website. I don't even know if the site has tools I could use that would work for me. All I know is I still cannot read bold or italics on Archive of Our Own with my screen-reader, NVDA, unless I use reader view, which excludes author's notes and comments, and I had thought I was close to a breakthrough before my thread was unceremoniously archived.

For reference, the thread is here: https://support.mozilla.org/en-US/questions/1403415

I tried inserting a link via the button above this box but it did not give me the necessary code used in this forum for links, so a straight url is the best I can do.

I am trying trying to install the keeper extension via intune but am having trouble with the oma-uri. It looks right to me but I might be missing something. Prior to running this I followed https://mzl.la/3vYAIYT and added the Firefox ADMX. Both run successfully but it does not add the extension. Firefox version 116.0.3

OMA-URI: ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings

String: <enabled/> <data id="ExtensionSettings" value=' {

 "*": {
   "blocked_install_message": Opps, this may have been a mistake reach out to IT.",
   "install_sources":["about:addons","https://addons.mozilla.org/"],
   "installation_mode": "allowed",
   "allowed_types": ["extension" ,"theme"]
 },
 "KeeperFFStoreExtension@KeeperSecurityInc": {
   "installation_mode": "normal_installed",
   "install_url": "https://addons.mozilla.org/firefox/downloads/latest/keeper-password-manager/latest.xpi",

"default_area": "navbar"

 },

}'/>

Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical passwords were missing. I was under the impression that those passwords are backed-up somewhere and that I can retrieve them. Could you advise how to recover my logins I collected in Firefox over the years pls.?

When Firefox is in fullscreen mode and Windows taskbar is set to autohide the taskbar cannot be accessed unless I press the windows key to bring up the entire start menu. Once the start menu has been accessed and the same window is in focus, it works as intended by moving the mouse to the bottom of the screen. Switching windows breaks the function again.

The date is 2023/08/22 and I am on Windows 10, using Firefox 116.0.2 (64-bit).

I am observing a specific behavior where by certain files, often files which Firefox is well equipped to render, such as Plain Text files, jpegs, and other image formats, are being force-downloaded when clicked on, or when their link is pasted into a new tab. The proof that Firefox is able to display these files is ascertained by way of setting Windows file associations to Firefox itself, and turning off automatic downloads within Firefox, which presents the user with an Open or Save dialog. However, selecting Open does indeed obey the Windows prerogative declared in the file association index, however, the file was still downloaded as an entirely superfluous action, and and then opened by Firefox, from the default "download" directory. This behavior can be repeated in some instances even with images, when right clicking on the image, and selecting "open in new tab", where by the image will be downloaded by that new tab instead of being rendered.

What is the proper methodology to navigate the problem space of this unwanted behavior? The success condition would be Firefox not downloading the file at all and opening it like it is able to do in other instances.

PS: I realize all content is actually downloaded anyway, otherwise it wouldn't be possible to render it. However, this is done in the defined cache folder. I would like this behavior to extend to all files. Excluding, of course, executable binaries, as I understand that design decision is made for security reasons and to allow malware scanners to function properly.

Thank you in advance.

I have always had this option with Chrome and other browsers. But I can't find this feature in the latest version of FF.

I want to disable images on specific websites, not all websites. I examined my address bar and there's no option there at all when I'm the specific site I want to block images and/or media.

Greetings Firefox Support/CommunityL

While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed by your organization". Problem is that I don't belong to any organizations or enterprises having anything to do with my online life. I have been hacked in the past and am paranoid when I see something that doesn't make sense. When I click on the link (trusting that it is indeed from you), it takes me to your Enterprise Policy page showing the following:

Active Policy Name Policy Value

DNSOverHTTPS Enabled false Locked true

I always use secure DNS (DOH or DOT) on everything - network adapters, routers (except the ISP one whose default I can't figure out to circumvent) etc. but on the browser setting pages I am only given the option of having it off: the default, increased, and max protection options are greyed out and cannot be chosen. I guess that explains the policy values but who locked it? My only guess is that is use a Surfshark VPN and realize that in so doing I am using Surfshark's DNS servers but I believe I had this problem before using the VPN. Any help would be greatly appreciated. Thanx.

Pat Ford - dpfmd@msn.com