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  • Solved

A few folders from gmail do not download the messages from gmail, most work fine

I installed Thunderbird and eventually got it working. I download with IMAP and upload with SMTP. TB did a great job downloading gobs of email from Gmail and converting… (read more)

I installed Thunderbird and eventually got it working. I download with IMAP and upload with SMTP. TB did a great job downloading gobs of email from Gmail and converting the labels into folders. In a couple cases, it created folders, but none of the emails with that label were downloaded into the folder. FOr example, there is a folder 'PE' and a subfolder " CD Ads'. Emails are present in both. However, in TB, 'PE' is lighter grey and italicized and empty.

The folder structure is not an exact match to the label structure. For example, in the labels, I have an 'Employment' label with 5 employers underneath it. None of the employers made it into TB.

I have a few other oddities too, but lets start with these. I did end up using a normal password to access the account, as 0Auth2 would not cooperate.

Thanks for you insites!

Cheers --Mark

Asked by mark.w.abbott 1 day ago

Answered by mark.w.abbott 1 hour ago

Search folders not updating

I use a Google Workspace account in Thunderbird. I have six main folders and each has sub-folders. I create search folders for each and favorite them so they’re across t… (read more)

I use a Google Workspace account in Thunderbird. I have six main folders and each has sub-folders. I create search folders for each and favorite them so they’re across the top in TB. The individual emails then show up in each and I can chose to only show the unread ones. As far as I know TB is the only email program to allow this and it’s great. Recently I’ll be working away, pleased that I’m not getting inundated with emails, only to find out that I’m missing bunches of emails because the folders aren’t updating. I can open the individual folders and they’ll download new emails, which will then populate the search folders, but not getting to emails in a timely fashion is a problem. Anyone know what’s going on? TIA.

Asked by Catnfidl 2 days ago

Last reply by Catnfidl 4 hours ago

Uniconverter crashes firefox

Hi, I've used Wondershare uniconverter for quite a while without issue. Recently, every time I start a download in uniconverter, firefox crashes/closes. I tried troublesh… (read more)

Hi, I've used Wondershare uniconverter for quite a while without issue. Recently, every time I start a download in uniconverter, firefox crashes/closes. I tried troubleshoot mode in firefox with all extensions and add-ons disabled (I only have 1) and also cleared cache and cookies. Issue remains.

Has anyone come across this and/or has any suggestions?

Thanks.

Asked by niteowl01 5 hours ago

Video mute problem at watching stream

Hi, I have a problem. I am using Firefox browser (version: 126.0 64 bit) on Windows 11 Pro. Audio is automatically muted on all Kick broadcasts. (https://kick.com) Whe… (read more)

Hi,

I have a problem.

I am using Firefox browser (version: 126.0 64 bit) on Windows 11 Pro. Audio is automatically muted on all Kick broadcasts. (https://kick.com) When I refresh the page or click another streamer, I have to unmute the broadcast.

(I do not have this problem in the Google Chrome browser)

How can i fix it?

Asked by Hüseyin Şafak Küçük 5 hours ago

Thunderbird na Mac

Dzień Dobry Chciałbym poprosić o pomoc w poniższej sprawie: Posiadam Macbook Pro i zainstalowałem Thunderbirda. Niestety przy każdorazowym uruchomieniu programu wiesza si… (read more)

Dzień Dobry Chciałbym poprosić o pomoc w poniższej sprawie: Posiadam Macbook Pro i zainstalowałem Thunderbirda. Niestety przy każdorazowym uruchomieniu programu wiesza się on na 1-2 minuty. Podczas tego zawieszenia u dołu ekranu Thunderbird jest napis: "Nawiązano połączenie z serwerem, wysyłanie identyfikatora użytkownika". Czy jest możliwość wyeliminowania tego problemu? Z poważaniem Krzysztof Stoltmann

Asked by xs5p84pny4 6 hours ago

can we reduce disk usage?

Firefox uses about half a gig on my disk, that's: '~/.mozilla' and '~/.cache/mozilla' can that be reduced? Either some setting that limits disk use or even a manual del… (read more)

Firefox uses about half a gig on my disk, that's: '~/.mozilla' and '~/.cache/mozilla' can that be reduced? Either some setting that limits disk use or even a manual deletion of ancient stuff?

Asked by rayandrews 3 days ago

Last reply by salphakio 7 hours ago

Unable to write or send e-mails

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that… (read more)

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that drop-down menus are blank. Thus clicking on "New Message" button produces a minimised blank dialog. Thus I am unable to send new e-mails. Clicking on other links such as help, tools, file etc produces narrow blank dialogs. I am able to continue receiving and reading incoming e-mails. Re-starting the computer sometimes produces a short term improvement. I am using an AMD 6 core CPU 32-bit operating system, x64-based processor I am trying to use Thunderbird 115.9 on Windows 10. It used to work, but the recent, continuing malfunction might be due to an automatic update, but I was not aware of the version number until the malfunction happened.

Kenneth Whiteley

Asked by ksw40 1 day ago

Last reply by david 10 hours ago

  • Solved

.eml file display error from sftp

Hello, I recently installed Ubuntu 24.04 with the version of Thunderbird (115.10.1) supplied with the distribution. I can no longer display mail saved as .eml in a remote… (read more)

Hello, I recently installed Ubuntu 24.04 with the version of Thunderbird (115.10.1) supplied with the distribution. I can no longer display mail saved as .eml in a remote folder (sftp). Thunderbird opens, but the mail window is empty. If I ask for the source code, this message appears:

Unable to read file at address view-source:file:///run/user/1000/kio-fuse-ouSeRu/sftp/myuser@myserver/mymessage.eml?type=application/x-message-display.

If I open from CLI I get this message :

JavaScript error: chrome://messenger/content/aboutMessage.js, line 218: NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIMsgDBHdr.mime2DecodedSubject]

If I open the save file with a file editor I'm able to see the source code.

Could you please help me? Thanks

Asked by rome.fr 3 days ago

Answered by rome.fr 15 hours ago

Firefox does not work anymore

A problem has arisen with firefox recently: when I tried to google something, or to open a website, I get the message: Oh no, the tab has gone down. I have reinstalled fi… (read more)

A problem has arisen with firefox recently: when I tried to google something, or to open a website, I get the message: Oh no, the tab has gone down. I have reinstalled firefox but that didn't fix the problem.

Asked by frksolsikke 1 day ago

Last reply by Paul 15 hours ago

  • Archived

FREQUENT COMPACTING

Recently Thunderbird has had to compact INBOX every time I delete even one email. This is a real nuissance. I didn't used to do that and rarely did it tell me it needed… (read more)

Recently Thunderbird has had to compact INBOX every time I delete even one email. This is a real nuissance. I didn't used to do that and rarely did it tell me it needed to do that. Now I made the mistake of letting it compact without permission. A REAL NIGHTMARE!!! PLEASE HELP

Asked by elespe 1 year ago

Last reply by Wayne Mery 20 hours ago

Pop Inbox folder not shown: Size 15 GB

I am using Thunderbird version 115.7.0(64-bit). The Inbox is 15.5 GB in size as shown in the attached image file,Inbox Size.Jpeg. The Inbox folder is not displayed as t… (read more)

I am using Thunderbird version 115.7.0(64-bit).

The Inbox is 15.5 GB in size as shown in the attached image file,Inbox Size.Jpeg.

The Inbox folder is not displayed as the attached image file,Folders.jpeg, indicates.

Please provide me with a solution to this problem.

Asked by harshapereratrinco 3 months ago

Last reply by Wayne Mery 20 hours ago

Excessive "Compacting" notices??

Hello, This is more of a puzzling question. I have been receiving multiple daily notices to Compact the Folders, to save 503MB of space. Even after doing a "Compact" I… (read more)

Hello,

This is more of a puzzling question. I have been receiving multiple daily notices to Compact the Folders, to save 503MB of space. Even after doing a "Compact" I get another request or pop-up to do it again. I even went to the pull down menu and did a "Compact" from there and again less that an hour later another pop-up!! I have upgraded to the latest version 115.8.0 (64-bit) and the same thing happens.

I know I have an option to make the "Compacting" automatic but I am concerned that it will happen constantly and block me from normal usage at the worst time.

The the question is: What am I missing or what is the solution??

Thanks,

Les

Asked by lrneidig 2 months ago

Last reply by Wayne Mery 20 hours ago

Too many spawn child processess and browser freeze

Firefox spawn too many child processess, with cause the browser to freeze. Proposed solution: Reduce to absolute minimum the spawn child processess. The value should be… (read more)

Firefox spawn too many child processess, with cause the browser to freeze.

Proposed solution:

Reduce to absolute minimum the spawn child processess. The value should be set according to the device performance and additionally show allow the user to set manually the limits.

Example: 1 (maximal 3) child process per tab/window

Asked by Mcgiwer 6 days ago

Last reply by jonzn4SUSE 21 hours ago

Cannot Send Email

Hello, Thank you for helping me with my email problem today. The issue that I am having is that whenever I try to send email from 2 - of my 3 - email addresses I get the … (read more)

Hello, Thank you for helping me with my email problem today. The issue that I am having is that whenever I try to send email from 2 - of my 3 - email addresses I get the following error messages-

Message from electric@triad.rr.com email.

""electric@triad.rr.com sender rejected. The email address you are sending as must match the email address you used to auth.. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your accound settings and try again.""

message from aristot@triad.rr.com email.

""aristot@triad.rr.com sender rejected. The email address you are sending as must match the email address you used to auth.. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your accound settings and try again.""

I did read and try the various suggestions that this forum made to someonme in reference to a similar problem. The emails did appear to match in settings for SMTP and I think I temporarily turned off my virus protection software. However none of these actions have solved my problem.

If someone would please make some more recommendations I would greatly appreciate it.

Thank you,

Asked by AristotleNewton 1 day ago

Last reply by AristotleNewton 21 hours ago

YouTube videos at 4k lagging/buffering using vp09 codec

Example video I have issues with: (https://www.youtube.com/watch?v=udXuzXhb9WY) I can't watch youtube videos smoothly using the vp09 codec at 4k/1440p [Codec: vp09.00.51… (read more)

Example video I have issues with: (https://www.youtube.com/watch?v=udXuzXhb9WY)

I can't watch youtube videos smoothly using the vp09 codec at 4k/1440p [Codec: vp09.00.51.08.01.01.01.01.00 (313) / opus (251)]. Constant buffering, lag, pausing of the video or just not playing at all keeps occurring with the video I put above for example, and other videos using the same codec.

My internet connection is very quick in fact, with getting ~90mbps upload/download. My computer specs are good, having an i7 12700kf and an rtx 3060 with 64gb of ram. All my drivers are on the latest version. The video I linked above plays for about 10 sec before not loading more of the video and just infinitely loading (The main issue that is causing this to happen is that when I open stats for nerds, the buffer health isn't being updated).

I tried various solutions online that I found on forums, such as forcing av1 encoding, which fixes the issue, however on that specific video I linked, keeps the quality at 1080p, which probably is a issue on youtubes part and the file format of the video. I tried many other fixes.

On microsoft edge, the video plays fine with no playback stutters or anything. I don't have any 3rd party extensions installed that may affect the video playback. I did a lot of things to eliminate as many variables as possible, but the issue persists. I did a full reinstall of the browser, reseting cookies and temp data and also trying the nightly version of firefox, but non of those fixes worked. Basically everything I thought of I did.

Like I mentioned before, this issue is NOT only for the youtube video I linked, but its for all videos using just the vp09 codec for the 4k/1080p quality. The only fix I did find for that video is actually while writing this, I left the tab open for the youtube video for a while then played it and it played smoothly with no interruptions and the buffer health was constantly being updated, but after refreshing the page, it was the same.

From what I can remember this issue hasn't been happening for the lifespan of my pc (less than 6 months), and I cannot remember when the issue started happening. It seems to be pretty recent (maybe 2-3 months if I were to guess). At first I started tolerating it and thought it was a small bug since it only happened on videos I played at 4k using the vp09 encoder, but now its really frustrating and makes it possible to watch most 4K content. Some videos I notice when it starts buffering, it resorts to an alternate av1 codec for 4k video, but its only for certain videos. Unfortunately I cannot back track and see what started this issue.

Here is some additional info:

   Windows 11
   NVIDIA Game ready driver version (555.85)
   No abnormal resource usage (Gpu, Cpu ram etc.)

Asked by harpoonwtihaz 23 hours ago

Last reply by jonzn4SUSE 22 hours ago