Showing questions tagged: Show all questions
  • Solved

[SOLVED] cannot save page/file to local drive

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" i… (read more)

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" in my settings. But then if I click the download icon nothing happens. If I click the print icon and choose "print to pdf" in the popup, then clicking on "save" does nothing and I have to click "cancel" to dismiss the popup.

Actually there is no way to save a pdf file but setting PDF app to "Ask always" and then open it with "System handler", but then the file is saved into the default download folder, even though I selected the checkbox "Always ask me where to save files" in my settings.

EDIT: the issue was solved by installing the following packages, as shown in this question :

xdg-desktop-portal xdg-desktop-portal-gtk

Asked by gi4c0ph 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Can't sync firefox custom preferences

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync m… (read more)

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync my toolbar customizations and some other preferences like disabling disk caching. And I don't even have other firefox instances, instead I just want to sync only on one device, so that I can continue the same setup when I signin later on the same device.

I've tried to add services.sync.prefs.sync.browser.uiCustomization.state, "services.sync.prefs.sync.browser.cache.disk.enable" and set it to true. But it doesn't work. What am I missing? No one seems to address this. May I am missing something.

Asked by Prince Cooper 3 weeks ago

Answered by Prince Cooper 13 hours ago

  • Solved

Missing Bookmarks

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks Of the four profiles stored in "about:profile" three are … (read more)

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks

Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message.

The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty.

The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.'

Firefox did not create an "Old Firefox Data" folder on the desktop.

Browser privacy "strict". "Never remember history" was selected.

Running Firefox in Manjaro (Linux)

Help.

Asked by Wayn58 1 day ago

Answered by Terry 22 hours ago

  • Solved

Can't get rid of google.com as startup page

Hi, Just installed Ubuntu on a new laptop, with Firefox. No add ons. Have changed my homepage to www.duckduckgo. Have changed my default search engine to duckduckgo. In a… (read more)

Hi, Just installed Ubuntu on a new laptop, with Firefox. No add ons.

Have changed my homepage to www.duckduckgo. Have changed my default search engine to duckduckgo. In about:config my browser.startup.homepage says www.duckduckgo.

Have also changed browser.startup.homepage_override.buildID to www.duckduckgo.com and browser.startup.homepage_override.mstone to www.duckduckgo.com

But STILL, every time I start Firefox, I'm taken to google.com. Please cn someone tell me how to stop google coming up when I start Firefox.

Thanks, Ivan

Asked by ivanwonbtanner 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Sign in password problem.

Hi, I hope someone can help me. I am an author and sell my book through KDP Amazon. Firefox is my default browser but will not let me log in to KDP. No problem with othe… (read more)

Hi, I hope someone can help me. I am an author and sell my book through KDP Amazon. Firefox is my default browser but will not let me log in to KDP. No problem with other websites including Amazon.com When I open the KDP log in page it accepts my email address but the password button has a row of asterix right across the window. I cannot delete whatever is in there or change the password via the forgotten password route. Thus to sign in to KDP I have to use an alternate browser. With both Opera and Chrome I can sign in with no problems. I have added a screenshot of the KDP log in which illustrates the problem. Grateful for any solution to this irritation. Thanks, Paul

Asked by paullie1 1 day ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Gap to the left of tabs when menu bar is hidden/unchecked

Hello, I am running Firefox v101.0.1 (64-bit) on Linux (Pop!_OS, installed as a flatpak). I am using the default system theme in dark mode, though switching to the Firefo… (read more)

Hello,

I am running Firefox v101.0.1 (64-bit) on Linux (Pop!_OS, installed as a flatpak). I am using the default system theme in dark mode, though switching to the Firefox dark theme or other themes does not change anything. When I allow the Menu Bar (File, Edit, View, etc.) to be present, the browser tabs on the next line are aligned correctly, going all of the way to the left. When I uncheck the Menu Bar, however, a gap appears to the left of the tabs. I have not seen this behavior on Firefox in other environments (Debian, RHEL, Windows), and I'm wondering if there's a way I can remove that gap. I have attached screenshots showing how the tabs are aligned with and without the Menu Bar.

Thanks so much!

Asked by avram.meir 3 days ago

Answered by cor-el 2 days ago

  • Solved

Firefox has become very slow lately.

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites ar… (read more)

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites are opened after some time, but freeze so that scrolling and clicking on links won't work. I tried to find an answer in the Settings......

Asked by edschijf 4 days ago

Answered by edschijf 3 days ago

  • Solved

Is there a way to get a list of all tabs open in all windows?

A long time ago, I saw a list of open tabs in all windows, not just in one window, as it is now. (By the way, Google has added such a feature to Chrome. Clicking on the a… (read more)

A long time ago, I saw a list of open tabs in all windows, not just in one window, as it is now. (By the way, Google has added such a feature to Chrome. Clicking on the arrow allows us to see any open tab and navigate to it.) I am currently using Tab Manager to search for a tab. But the tab manager is not the best option because it is too slow to open and requires too many resources. Can I restore the old behavior to see tabs in all windows?

Asked by YDUBINSKY 1 week ago

Answered by cor-el 1 week ago

  • Solved

Load temporary add-on button not displaying popup

I'm trying to load a temporary add-on on my browser, but when I click the button "Load temporary add-on", nothing show up. I tried to look for errors in the console or de… (read more)

I'm trying to load a temporary add-on on my browser, but when I click the button "Load temporary add-on", nothing show up.

I tried to look for errors in the console or debugging tool, but nothing. With snap, I removed with the purge option my Firefox and install it again, but the issue still appears.

Some technical details: Ubuntu 22.04 LTS Firefox version 101.0.1 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

Asked by rothan.benjamin 1 week ago

Answered by rothan.benjamin 5 days ago

  • Solved

[LINUX][NON-WINDOWS][ONLY REPRODUCABLE ON LINUX] Sessionstore variables for OS restart don't do anything

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sess… (read more)

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sessionstore.max_resumed_crashes = 0 browser.sessionstore.restore_on_demand = false browser.sessionstore.resume_from_crash = false

I do not and will not manually close my browser session every time I want to shut down my computer in order to get it to do what it's supposed to. Linux sends SIGTERM to all running processes on shutdown. Firefox isn't handling this correctly, obviously, because if it was, then my settings would be getting respected. SIGTERM is the standard signal sent to windows that need to close gracefully and are expected to still be functional.

NOTE: Do not provide windows-specific support to this thread. I am not running firefox on windows, and I do not possess a windows computer or license.

Asked by ctrentsj 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

As webdeveloper : how can i ask canvas usage before using it ?

Firefox allow to disable access to canvas for lowering fingerprinting, it's cool ! But as web developer : i like to ask this access before try to using it, Something like… (read more)

Firefox allow to disable access to canvas for lowering fingerprinting, it's cool !

But as web developer : i like to ask this access before try to using it,

Something like :

1. Do you alllow canvas ? 2. Show the browser part 3. Wait for user answer 4. It's OK : download PDF done with canvass 5. It's not OK : shown an error to user.

To avoid such situation (see screencast)

Asked by Shnoulle 1 week ago

Answered by Shnoulle 1 week ago

  • Solved

Blank pdfs

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely … (read more)

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04).

I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

Asked by jesse20 1 week ago

Answered by jesse20 1 week ago

  • Solved

I can't set a default behaviour for download of *.XLSX files

I am trying to download a spreadsheet file which has a .xlsx extension. Firefox insists on downloading the file (my default action) but I want to be given the option to o… (read more)

I am trying to download a spreadsheet file which has a .xlsx extension. Firefox insists on downloading the file (my default action) but I want to be given the option to open in my spreadsheet program (Libreoffice).

Looking in Settings and scrolling down to Files and Applications -> Applications, there are other spreadsheet formats present but not one for .xlsx. How do I add the "Always Ask" option for .xlsx files?

Libreoffice is the default system application for opening these files.

Asked by tc68 2 weeks ago

Answered by Terry 2 weeks ago

  • Solved

Firefox 101.0 is telling me I need a video codec but it does not say which one. How do I find out?

Firefox says I need a video codec to play a video (that is aparently somewhere on the page). It does NOT tell me what video, what video format, or what codec I need. H… (read more)

Firefox says I need a video codec to play a video (that is aparently somewhere on the page). It does NOT tell me what video, what video format, or what codec I need. How do I find out what codec I need?

Firefox version: 101.0 (64 bit) OS: Fedora 36

Asked by dkramber 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

WidevineCdm plugin has crashed

Whenever I attempt to access DRM content such as netflix or spotify I am notified that the WidevineCdm plugin has crashed. I'm running firefox version 101.0.1 on Kubuntu … (read more)

Whenever I attempt to access DRM content such as netflix or spotify I am notified that the WidevineCdm plugin has crashed. I'm running firefox version 101.0.1 on Kubuntu 22.04, I am running the debian package release, but I had this issue with the snap version too. I've submitted crash reports, but they're all "EMPTY: no crashing thread" (https://crash-stats.mozilla.org/report/index/20af09a5-6bc4-4719-9242-38f5c0220614 here's one).

Asked by mason.gulu 2 weeks ago

Answered by mason.gulu 2 weeks ago

  • Solved

I can't find my bookmarks from windows into ubuntu.

I was using Firefox on windows 10 laptop, everything was synced with my account. Now after switching to Ubuntu I can't see my bookmarks, Just an empty toolbar. Now I don'… (read more)

I was using Firefox on windows 10 laptop, everything was synced with my account. Now after switching to Ubuntu I can't see my bookmarks, Just an empty toolbar. Now I don't have access to my old laptop, I sold it.

Any help?

Asked by GauravSaini 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Code: 4 | Message: Something went wrong during native playback

Hi all. Did a search but found nothing that helped. Just updated my Fedora 36 workstation and tried to play videos in CNN and MSNBC web sites and get the error message: "… (read more)

Hi all. Did a search but found nothing that helped. Just updated my Fedora 36 workstation and tried to play videos in CNN and MSNBC web sites and get the error message: "Code: 4 | Message: Something went wrong during native playback." I am using the latest Firefox WEB browser. UTube videos are playing fine. Someone has stated on the Fedora forum that they have the same problem but has no problem in Chrome on the same machine. Any ideas? Thanks in advance. Bob BTW, this happened in two machines running Fedora 36 and Firefox 101.0.

Asked by 1bbrazie 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

file downloads

The problem is : Some of the time FF just records 0 bytes file and says nothing. I suspect that FF inspect the URL of the links and discard ( perhaps for security reaso… (read more)

The problem is : Some of the time FF just records 0 bytes file and says nothing. I suspect that FF inspect the URL of the links and discard ( perhaps for security reason ) ones that do not begin with HTTP.

The bypass is : One has to copy the link and insert in in the new page of FF.

The solution would be to change FF code.

Thank you.

Asked by Webmaistre sur Alcatel 5041C 1 month ago

Answered by Webmaistre sur Alcatel 5041C 1 month ago

  • Solved

How to get rid of the Firefox banner redirect in v101?

Generic Firefox 101 in Linux Mint Cinnamon 20.3 is installed in the /opt folder and on opening Firefox a activates a redirect page is activated. [url]https://www.mozilla.… (read more)

Generic Firefox 101 in Linux Mint Cinnamon 20.3 is installed in the /opt folder and on opening Firefox a activates a redirect page is activated.

[url]https://www.mozilla.org/en-US/firefox/new/?redirect_source=firefox-com./url

How can I get rid of it?

Asked by ineuw 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Crash due to XML parsing error

I'm using 64-bit Linux Mint 20.3 LTS, and the latest version of Firefox from the repositories (101). Suddenly, for no reason I know, my default profile has started crashi… (read more)

I'm using 64-bit Linux Mint 20.3 LTS, and the latest version of Firefox from the repositories (101). Suddenly, for no reason I know, my default profile has started crashing immediately on trying to run Firefox. A small window comes up with the error message

XML Parsing Error: not well-formed Location: chrome://browser/content/browser.xhtml

     <button when-cofnection}"secure-cert-user-overridden"="" <="" pre="">

and then a line of ------^ where the ^ indicates between the t and the i of cofnection

Yes, I emphasise that I HAVE copied the error message carefully, including the mismatched bracket pair and the cofnection rather than (I assume) connection

I've managed to get a working version of Firefox by creating a new profile and using that (as in for posting this request for help), and I do have a recent backup of my bookmarks, but it will be a royal PITA if all my logins and passwords have disappeared. I don't want to go any further than this without some guidance, as all the messages I've found detailing how to fix this seem to make the assumption that I'm running Windows.

Can anybody help, please?

</button>

Asked by brian_m 3 weeks ago

Answered by cor-el 3 weeks ago