All Products Support Forum

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

I'm moving away from Brave for one reason:

- If you do not have brave sync on at least 2 devices and your device crashes, your bookmarks are lost.

Looking for a webbroswer with sync capability comparable to that of Google-Chrome, I remembered that Firefox exists.

And I have one question about it: How does its sync work? Let us say I am connected to my firefox sync account solely on my computer. And then my computer crashes and is unrepairable. Can I just log into my firefox account on another machine and get all my bookmarks back? (like in the case of Google-Chrome)????

Thanks!

1. Sometimes I use the browser while the system is in dark mode.
2. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly.
3. Then I use it in light mode for a little more.
4. Then some time passes (maybe a few hours), I don't use FF during that time.
5. Then, I tap on FF icon, the browser starts, but immediately switches back to dark mode, while the system is still in light mode.
6. I have to close FF by swiping on it in task switcher, and then tap on the app again.
7. FF now uses light/dark theme according to system.

Device: Motorola Edge 30 Neo with stock Android 14.

I am using Fennec: 124.1.0 (Build #1241020), 516df33ca9+ GV: 124.0.1-20240326023132 AS: 124.0

My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters.

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In the past(2022), I had ever get in touch with <kapil@mozilla.com> by email about Fenix, which is available as Open Source on Github, to include it in our product.

But now, <kapil@mozilla.com> email address is not valid any more. So I had no choice but to leave an inquiry here.

==> Question 1

 :  Can you provide contact information for a new support person to replace <kapil@mozilla.com> for cooperation between LG Electronics and Mozilla?
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Our team is considering a product for Android GO devices. So we're trying to mount the Firefox app here.

Because Android GO devices are low-end products (= RAM size : 2GB) An app such as Firefox Lite is more suitable than Firefox.

However, I found out that Firefox Lite support has ended. I also found articles mentioning Firefox Focus as a replacement.

==> Question 2

 :  From Mozilla's perspective, 
    we would like to ask what method you could suggest for companies developing low-end products 
    based on the Android GO platform to install Firefox apps.
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Thanks.

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open.

i have had no success

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before and did not log out. It's not just to the extent that every time I start a new browser session and do a search, I have to log in -- I just navigate away from the app to another one and return, and I'm prompted to log in again even though I didn't quit the browser.

I've already searched for solutions to this problem and found the suggestions to clear browser cache, which I did, and to make sure cookies are enabled ... which I can't seem to do because I cannot find any such setting in the Firefox app settings itself, or in my phone's system settings under "Firefox".

I also realize this might be an issue with Google or my phone itself.

I'm using an iPhone 11 running iOS 17.2.1 and my Firefox app is up to date.

Any help would be appreciated, thanks

Hello there,

I changed my Mozilla password and naturally had to log in again into my account on Android. The whole process worked flawlessly, I can get into my account, the device is shown in the active sessions, everything seems fine. However, when I open the settings on Android, Firefox tells me to log in into my account to sync the data - so I am simultaneously logged in and not logged in. I have restarted Firefox, restarted my phone, un- and reinstalled Firefox, nothing updates the app to finally acknowledge that I am logged in. Is there anything else I can do?

So, I apprehend how this works presently (or until recently) with Firefox for Android solid cut back to approximately a dozen extensions (provide or take) and first of all broader extension get right of entry to being to be had in forks like Iceraven and, ultimately, if you understand the name of the game code and have a Mozilla account, Firefox Nightly and Firefox Beta.

But, i have examine that this is converting to in which in preference to the prevailing "integrated" extension Firefox for Android extension library that become heavily limited on Firefox solid, it'll be replaced with the aid of an AMO library open to submissions in the same way pre-version sixty nine Firefox for Android, and present day Firefox for home windows are, with Android variations of extension on the identical AMO pages as their desktop opposite numbers, for the ones computer developers who additionally need an Android model.

I have a few questions, which maybe other human beings have too, inclusive of:

- Which model is this anticipated to fully land in nightly and beta? Approximate date?

- Which version is this expect to fully land in strong? Approximate date?

- Will all present day extensions with new extension versions stick round in every user's installations with a continuing upgrade, or will human beings should reinstall extensions manually after changeover?

- If the extensions deliver over automatically, what happens to people upgrading from, say, simply for instance, modern-day Android uBlock beginning to new extension fashion uBlock foundation past the obvious? Will the settings and customizations to such things as filters and filter listing be ported over much like a ordinary software program improve, or does the exchange in codecs make that a non-starter and revert to a popular new installation uBO? I ask because if extension settings do not bring over, humans should recognise to be able to backup what they could (and, if a backup mechanism isn't always supplied by means of an extension, the give up user could optionally take screenshots or notes before the current model goes away to get it returned doing things the manner the cease person would really like after) and reimport it to the new edition, if they care about such matters enough to do it.

- What occurs to the modern Firefox for Android extensions, both those covered on solid and the numerous more that are not, but that humans access thru forks and non-solid versions of Firefox? Is this strictly a one system at a time component, in which the handiest system disappears whilst solid is going live with support for the new style extensions, or might both upload-on systems exist side via aspect for some time thereafter?

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset?

Thanks.

I will be trading in my phone and I wanted to continue to access the sync history. How do I get a copy of my history to transfer to my new phone? I will no longer have access to the info once my trade-in is disconnected from my account. Thanks

The latest version of an extension I use (specifically Leechblock NG) is not (yet) compatible with android, and after I accidentally deleted it it doesn't show up under "Find more add-ons". https://addons.mozilla.org/en-US/android/addon/leechblock-ng/ https://addons.mozilla.org/en-US/android/addon/leechblock-ng/ still exists, but the "Add to firefox" button is greyed out. When I go to https://addons.mozilla.org/en-US/android/addon/leechblock-ng/versions/ https://addons.mozilla.org/en-US/android/addon/leechblock-ng/versions/ it shows old versions and lets me download them, but there is no way to add it to Firefox for Android.